Inside Retail

MARCH 19, 2024

Tara Daly, senior director of product marketing at Loop Returns , shares with Inside Retail advice on getting started in the US market, some tips on cross-border shipping and logistics – including managing returns in a way that builds customer loyalty – and how to drive repeat business. But there is a fine line between success and failure.

Planning 290

Planning Shipping Returns Customer Retention 290

Retail TouchPoints

SEPTEMBER 22, 2023

While consumers still make plenty of online purchases, analysts expect ecommerce sales to grow more moderately in the near term compared to the past few years. Meanwhile, consumers return to brick-and-mortar stores and seek omnichannel experiences. 92% of consumers shop elsewhere to save on shipping , leading to cart abandonment.

Shipping 260

Shipping Wholesale Fulfillment Consumer 260

Retail TouchPoints

SEPTEMBER 23, 2022

In internal fulfillment, the business handles the complete process of storing, packing and shipping. The company must have a warehouse to keep its inventory, and a logistics team to manage the goods for storing, ordering and shipping directly to stores/distributors or customers. Each option has its benefits and disadvantages.

Fulfillment 319

Fulfillment Shipping Inventory Management Management 319

Retail TouchPoints

OCTOBER 6, 2023

With the bustling holiday shopping season nearing, many brands have spent the last several months assessing their operational strengths and weaknesses, particularly in logistics and fulfillment. This can include critical insights gathered from metrics such as pick accuracy, on-time shipping, on-time in-full and delivery success rates.

Fulfillment 294

Fulfillment Returns Shipping Promotions 294

Retail TouchPoints

NOVEMBER 4, 2021

Despite having just officially begun, this holiday shopping season already is marked by supply chain disruption, persistent inflation and mixed consumer confidence. And just like last year, it looks like consumers will respond by turning to ecommerce.

Consumer 264

Consumer Merchant Services Payment Services Drop-Shipping 264

Retail TouchPoints

NOVEMBER 4, 2022

Today’s retail supply chains have evolved into complex global webs of infrastructure, vehicles and people that move products from raw material to end consumer. It is a crucial step that can make or break the consumer experience and therefore a company’s reputation and future sales. Today’s consumers expect fast, free deliveries.

Shipping 279

Shipping Fulfillment Consumer Shopping 279

Rangeme

AUGUST 1, 2022

Fulfillment is a broad term that encompasses every aspect of storing, packing, and shipping your goods. As your business gains traction, you may struggle to find the time to pack and ship your orders. As your business gains traction, you may struggle to find the time to pack and ship your orders. Where are you growing?

Fulfillment 52

Fulfillment Shipping Wholesale Planning 52

Inside Retail

APRIL 22, 2021

Now more than ever, it’s critical to understand the latest consumer expectations — and be ready to adapt. Direct-to-consumer selling. Around the world, direct-to-consumer (D2C) brands are becoming mainstream — and they’re causing a major shift in where, when and how shopping is done. Fulfilment of the future.

Fulfillment 299

Fulfillment Beauty and Health Advertising Accounting 299

Inside Retail

NOVEMBER 11, 2021

We are witnessing rapid growth in direct-to-consumer (D2C) sales by brands. Prominent examples include PepsiCo, which has launched two direct-to-consumer websites selling pantry staples and snacks, and Heinz, which now sells bundles of products from its “Heinz to Home” websites in several countries including Australia.

Consumer 130

Consumer Fulfillment Shipping Location 130

Retail Focus

FEBRUARY 17, 2022

Californian lifestyle fashion brand, Pacsun , doubled its ship completes by better anticipating online demand and intelligently leveraging its stores as ecommerce fulfilment centres, partnering with antuit.ai , a leader in AI-powered SaaS solutions for consumer products and retail insights and now part of Zebra Technologies.

Markdowns 130

Markdowns Fulfillment Shipping Fashion 130

Retail TouchPoints

JUNE 9, 2021

If you’re a consumer brand in a category with Amazon private label, however, Amazon’s private label presence certainly feels more pronounced. The canned format is not only heavy, which drives up shipping costs, but they also dent easily, driving up customer complaints and replacement costs. Volumes are highly uncertain.

Consumer 309

Consumer Fashion Promotions Advertising 309

Retail TouchPoints

OCTOBER 1, 2021

As supply chains become increasingly complex due to the proliferation of commerce channels and higher consumer expectations, businesses are turning to outsourced functions that can deliver on speed, quality and cost. Insourcing Fulfillment. You won’t be able to fulfill orders or there will be a significant delay in fulfillment.

Fulfillment 277

Fulfillment Shipping Accounting Apparel 277

Inside Retail

JULY 6, 2023

The weeks leading up to Christmas, Cyber Monday, and Black Friday typically see a surge in promotional activity that can account for a significant portion of a brand’s annual revenue. As a result, many consumers are expected to postpone discretionary purchases until peak season, where they are more likely to find sales and discounts.

Fulfillment 242

Fulfillment Shipping Promotions Returns 242

Retail Focus

AUGUST 8, 2023

Order Fulfillment When outsourcing, retailers can benefit from streamlined inventory management, order processing, and shipping. Third-party logistic experts possess the infrastructure, expertise, and technology required to handle outsourcing order fulfillment with precision.

Loss Prevention 130

Loss Prevention Inventory Management Inventory Turnover Shrinkage 130

Retail TouchPoints

JULY 26, 2022

With rising gas prices, food shortages, skyrocketing interest rates and ever-present inflation, consumers are worried and that means retailers are worried, too. We’re already seeing online shopping demand level off , with consumers finding a new balance between digital and physical channels. Loyalty Shifts to Value.

Drop-Shipping 298

Drop-Shipping Fulfillment Consumer Shipping 298

Retail TouchPoints

SEPTEMBER 28, 2020

Retailers will need to account for the heightened demand for home deliveries from COVID-19, which has incentivized many retailers to form new relationships with Instacart, Shipt, DoorDash and other services that enable home delivery at scale. Ecommerce execution will lean more heavily on store-based fulfillment.

Fulfillment 306

Fulfillment Department Stores Shipping Planning 306

Retail TouchPoints

AUGUST 7, 2023

After several years of declines and a host of executive switch-ups (particularly in the CEO role), Wish began a major overhaul of its business (still underway) and launched a marketing blitz to “reintroduce” itself to consumers in August 2022. The trade-off is long shipping times, another thing Wish is working hard to improve.

Merchant Services 229

Merchant Services Drop-Shipping Shipping Payment Services 229

Retail TouchPoints

JANUARY 12, 2023

But there are rules and there are specific ways to get products seen by consumers. Formulate your strategy after researching which platform options you want to leverage, what your competitors are doing on the channel, determine your optimal price point and how you plan to fulfill orders. Here’s what’s happening.

Fulfillment 272

Fulfillment Advertising Accounting Planning 272

Retail Minded

FEBRUARY 20, 2024

While store cards can offer awesome perks like discounts, cashback, rewards points, and free shipping, it’s prudent to shop around to find the best fit for your needs. In this guide, we’ll explain why store credit credits are a great option for consumers. Pretty great if you ask me! But first, a quick primer on store cards.

Consumer 52

Consumer Finance Payment Services Shipping 52

Inside Retail

SEPTEMBER 7, 2023

While they’ve since scaled that back to a two-hour service in certain major cities, the reality is that for many metro-based consumers around the world, delivery is a matter of hours, not days. Customers are increasingly expecting same-day or even one-hour delivery, but the fulfilment infrastructure remains embryonic.

Fulfillment 130

Fulfillment Shipping Accounting Returns 130

Retail TouchPoints

OCTOBER 18, 2023

For instance, in 2019, Asos said it would begin deactivating the accounts of serial returners on its site. By examining shared IP addresses, shipping addresses and payment methods, retailers can uncover hidden associations that might indicate organized fraud rings. Large, multinational crime rings may be behind an attack.

Returns 260

Returns Payment Services Shipping Accounting 260

Inside Retail

FEBRUARY 21, 2024

The rapid rise of fast-fashion e-commerce retailers such as Shein and Temu is upending the global air cargo industry, as they increasingly vie for limited air-cargo space to woo consumers with rapid transit times, more than ten industry sources said. Shein has started sending goods to US warehouses to speed up shipping times.

Fast Fashion 130

Fast Fashion Shipping Fashion Accounting 130

Retail TouchPoints

FEBRUARY 12, 2024

And in today’s day and age, shopping online has never been easier — with targeted ads, free shipping, free returns, stores built into Instagram or TikTok, logins saved on your browser and payment information saved on your devices. Shopping is one of life’s simple pleasures.

Shipping 250

Shipping Clienteling Returns Shopping 250

Inside Retail

APRIL 7, 2022

This means understanding if the platform has strong tools to support digital marketing, SEO, business management, payments, shipping (if required), customer management and managing customer lifetime value. “A But, according to David Boyer, country manager of ShipStation ANZ, almost any shipping-related task can be automated.

Shipping 130

Shipping Payment Services Fulfillment Returns 130

Retail TouchPoints

DECEMBER 8, 2023

This branded apparel — or merch, as it’s more commonly called — sent consumers into a frenzy. The key to consumers’ hearts lies in the merch partner you choose. While you may not be shipping products worldwide, the benefit of an international company is its extensive network of suppliers, sourcing and tools.

Drop-Shipping 259

Drop-Shipping Apparel Accounting Shipping 259

Retalon

DECEMBER 8, 2021

Why should retailers care about their Order Fulfillment Process? Order fulfillment may seem like a fairly straightforward process and according to the generic “high-level” definition, it is. In today’s market, putting the right fulfillment system in place gets you a competitive edge. What is order fulfillment?

Merchant Services 41

Merchant Services Fulfillment Drop-Shipping Shipping 41

Retail Next

FEBRUARY 11, 2020

Shoppers want their orders the next day, with free shipping whenever possible. The rise of e-commerce has encouraged businesses to rethink how they communicate with consumers and manage their supply chains. The rise of e-commerce has encouraged businesses to rethink how they communicate with consumers and manage their supply chains.

Shipping 59

Shipping Drop-Shipping Payment Services Supply Chain Management 59

Retail TouchPoints

AUGUST 3, 2023

Individuals and companies are finding that they can apply the lens of sustainability to virtually any part of their operations — from the raw materials used to make products to how those products are packed for shipping to handling the waste that comes from unsold food.

Shipping 242

Shipping Apparel Supermarket Accounting 242

Retail TouchPoints

DECEMBER 18, 2020

The resulting lockdowns and shelter-in-place orders have caused a shift in buying behavior among American consumers. Varying product availability has been a key reason for these changing buying decisions, prompting consumers to choose between need and preference. Truck driver shortages. Altered trucking routes.

Supply Chain Management 246

Supply Chain Management Customer Retention Fulfillment Shipping 246

Inside Retail

AUGUST 22, 2021

The business surveyed 2000 global consumers to compile the data, releasing the report to highlight retailer opportunities that continue to arise in the sector. As shown in the study, Australian consumers have consistently reported lower spending hesitancy on e-commerce platforms since 2020 as a result of Covid-19. “In

Shopping 173

Shopping Shipping Merchant Services Consumer 173

Wiser

DECEMBER 22, 2020

Direct-to-consumer (D2C or DTC) brands are everywhere these days: advertised on buses, pulling shoppers in on Instagram, and increasingly setting up storefronts on Main Streets around the world. Below is our ultimate guide that covers all of the considerations brands need to take into account when considering expanding their online business.

Consumer 122

Consumer Shipping Fulfillment Advertising 122

Retail TouchPoints

DECEMBER 23, 2022

Forrester also notes that over the past few years, retailers focused heavily on their ecommerce business and in-store fulfillment; as a result, they found out the hard way that their legacy and outdated technology stack impacted their agility and ability to respond to changing consumer behavior. Retail is already changing.

Drop-Shipping 237

Drop-Shipping Shipping Accounting Management 237

Inside Retail

NOVEMBER 17, 2021

The capping of incoming flights has put significant pressure on shipping and container costs are escalating up to four times their usual rates. With consumers looking to shop early, it’s time to re-evaluate the priorities and logic that you may not have touched for months or even years. Secure your shipping.

Management 130

Management Drop-Shipping Shipping Fulfillment 130

Retalon

APRIL 21, 2021

Omnichannel order fulfillment that drives customer experience (and boosts profits). Consumer expectations have evolved in the digital age, and retailers are now offering a multitude of flexible order delivery methods such as “Buy online, pick up in-store”, “curbside pickup”, “order in store, deliver home” and more.

Fulfillment 41

Fulfillment Drop-Shipping Shipping Returns 41

Inside Retail

MARCH 14, 2022

Utilising the two business’ supply chain and logistics systems, fashion retailers around the country will soon be able to fulfil orders at a speed the industry hasn’t yet tapped into in Australia, bringing it up to par with customer expectations, according to Cue’s chief information officer Shane Lenton. Decarbonising the last mile.

Fashion 246

Fashion Fulfillment Shipping Accounting 246

Inside Retail

MARCH 15, 2023

Increases in cost of shipping both for raw materials inbound to Brazil plus outbound finished goods to our markets were a big factor for some of 2021 and much of 2022, but things have mostly normalised now,” he added. As shipping rates reduce it is important for businesses to have a dynamic view on their costs,” he elaborated.

Drop-Shipping 130

Drop-Shipping Fulfillment Shipping Fashion 130

Retail TouchPoints

JULY 7, 2023

As more direct-to-consumer (DTC) brands face heightened competition and rising cost-per-acquisition rates online, many have disinvested in their branded ecommerce experiences and doubled down on unique brand opportunities found on marketplaces like Amazon. Reis: The consumer continues to look for very special deals, obviously.

Advertising 256

Advertising Consumer Marketing Checkout 256