Inside Retail

APRIL 4, 2024

According to Aussie-born global fintech Airwallex – which last month launched its State of Cross-border eCommerce: Key Trends of 2024 Report – a whopping 54 per cent of global consumers are expected to increase their international online spending over the next six to 12 months. trillion by 2030.

Merchant Services 130

Merchant Services Payment Services Social Commerce Checkout 130

Inside Retail

JANUARY 14, 2024

Online scams have evolved so much since the days of the Nigerian Prince scam, that it is hard for consumers to differentiate between what is real and what is fake, and increasingly, established retailers are bearing the brunt of this. If customers are lucky, they may receive an unrelated item in the mail.

Payment Services 260

Payment Services Accounting Advertising Shopping 260

Retail TouchPoints

AUGUST 8, 2023

Right now, retailers are selfishly positioning their customer journey to benefit their marketing efforts, not the end consumer. While data sourcing customer information can be a key part of any marketing strategy, it could also be the reason you’re losing revenue. Here’s why.

Social Commerce 236

Social Commerce Consumer Shopping Accounting 236

Retail TouchPoints

FEBRUARY 23, 2022

No matter how fast the modern payment ecosystem is developing, the pursuit of the best customer experience isn’t going anywhere. To answer customers’ demands, business leaders must find the balance between adapting services to consumers’ digitally-driven shopping behaviors and staying true to the company’s strategy.

Payment Services 337

Payment Services Checkout Telecommunications Social Commerce 337

Retail TouchPoints

SEPTEMBER 8, 2020

Although the eTailer has two very distinct target customers — the fashion-forward Millennial and the style-conscious 40-to-50-year-old consumer — there are core behaviors that transcend these distinctions and, ultimately, guide Olivela’s experience strategies. Olivela IRL successfully meets consumers’ content cravings.

Consumer 130

Consumer Beauty and Health Fashion Fulfillment 130

Retail TouchPoints

SEPTEMBER 8, 2020

Although the eTailer has two very distinct target customers — the fashion-forward Millennial and the style-conscious 40-to-50-year-old consumer — there are core behaviors that transcend these distinctions and, ultimately, guide Olivela’s experience strategies. Olivela IRL successfully meets consumers’ content cravings.

Consumer 130

Consumer Beauty and Health Fashion Fulfillment 130

Retail TouchPoints

OCTOBER 21, 2022

Denise Leonhard: Retailers have to go to all these different channels now, much more than they used to, and it’s not just about the products themselves — consumers are also looking for that seamless payment experience with the brands they trust. We actually have tens of millions of people who just have Venmo accounts.

Merchant Services 327

Merchant Services Payment Services Checkout Finance 327

Retail TouchPoints

JUNE 3, 2022

Today’s landscape is vastly different because consumers demand a more curated experience wherever and whenever they shop. Enter social commerce. What is Social Commerce? The Explosion of Social Commerce. trillion, accounting for almost 17% of the total ecommerce spend. .

Social Commerce 283

Social Commerce Accounting Consumer Customer Experience 283

Retail TouchPoints

JUNE 9, 2022

billion by the end of 2022 , in large part because influencers can provide direct connections to consumers and allow brands to deliver messaging in an authentic and relevant way. Retail TouchPoints (RTP): How can marketing and, specifically, social media help brands better manage consumer demand? That is their unique power.

Consumer 362

Consumer Marketing Promotions Management 362

Retail TouchPoints

MARCH 1, 2024

“The stronger the commitment shown by the customer, the stronger the retargeting,” said Ken Natori, President of Natori in an interview with Retail TouchPoints. That’s much more useful [data] than the first consumer. Natori’s retargeting campaigns make use of data gleaned from the on-site behavior of the consumers being retargeted.

Department Stores 232

Department Stores Wholesale Finance Apparel 232

Retail TouchPoints

APRIL 28, 2023

But Wells knows that to successfully acquire this coveted group of consumers while also retaining its incredibly loyal base of millennial shoppers, the brand can’t simply live in the past. Wells knows True Religion needs to be intentional about the channels it uses to connect with consumers.

Fashion 272

Fashion Consumer Marketing Accounting 272

Retail Minded

JULY 29, 2023

According to McKinsey & Company , 75% of consumers are exploring new shopping behaviors, indicating a significant change in their preferences and priorities. Understanding Changing Consumer Behavior The retail industry is undoubtedly no longer what it used to be; customer shopping habits and preferences are quickly changing.

Payment Services 52

Payment Services Consumer Inventory Management Promotions 52

Retail Minded

JULY 29, 2023

According to McKinsey & Company , 75% of consumers are exploring new shopping behaviors, indicating a significant change in their preferences and priorities. Understanding Changing Consumer Behavior The retail industry is undoubtedly no longer what it used to be; customer shopping habits and preferences are quickly changing.

Payment Services 52

Payment Services Consumer Inventory Management Promotions 52

Retail TouchPoints

JULY 9, 2020

For the luxury category, the pandemic’s impact has been multi-faceted, raising the stakes for brands to have larger conversations around how the “luxury experience” is defined and created for an evolved consumer base. Trend 1: Evolving Consumer Priorities Could Depress Luxury Spending. trillion in current exchange rates.

Clienteling 280

Clienteling Consumer Accounting Boutique 280

Small Biz Trends

JULY 8, 2021

The retail industry in the US accounts for 18.7 % of total gross domestic product (GDP). Following data from SCORE research prove the point: Small retailers account for 98.6% The same Retail Dive survey also notes that 49% of customers like to buy from physical stores because they want to buy now and fast.

Specialty Store 138

Specialty Store Specialty Retailers Social Commerce Advertising 138

Retail TouchPoints

APRIL 4, 2023

” The results found that when consumers (specifically Gen Z college students) actively engaged with content on Pinterest, they were able to reduce feelings of burnout, stress and social disconnectedness. That means exploring what the window shopping experience looks like not just on Pinterest but, more broadly, online.

Advertising 295

Advertising Consumer Marketing Shopping 295

Retail TouchPoints

AUGUST 8, 2023

“People are hungry for a text-focused social media platform, especially in the book world!” Kleinman and other business leaders also think consumers are hungry for authentic connection, community and humorous (yet productive) discourse. Why is Threads Valuable? In both cases, brands should be authentic and conversational.

Beauty and Health 230

Beauty and Health Consumer Marketing Social Commerce 230

Retail TouchPoints

FEBRUARY 12, 2024

Scammers can use this to launch Man-in-the-Middle (MITM) attacks, where attackers interrupt an existing conversation or data transfer to steal login credentials, account details and credit card numbers. Shoppers should always use a virtual private network (VPN) on public WiFi to hide their information and add an extra layer of protection.

Shipping 250

Shipping Clienteling Returns Shopping 250

Retail TouchPoints

JULY 30, 2020

Only consumers only had 17% of their shopping done by early July, and 54% said they held off on spending because they didn’t know what they needed. The most notable shift between the 2019 back-to-school season and today is the strong consumer preference for technology over traditional items like apparel and even school supplies.

Merchant Services 264

Merchant Services Advertising Apparel Planning 264

365 Retail

MARCH 5, 2024

Social commerce – purchases made directly on social networks – may seem anecdotal to some, but it’s taking off and is expected to grow three times faster than traditional e-commerce, reaching $1.2 trillion by 2025. Fourteen years later, however, 7 out of 10 do so, according to a study by Klarna.

Social Commerce 67

Social Commerce Shipping Accounting Point of Sale 67

Retail TouchPoints

NOVEMBER 9, 2022

More consumers than ever are using mobile apps across their entire journey, from finding inspiration to checking out, and understanding how they are viewing the most important touch points will be vital to ecommerce success during the holiday season. How is that an advantage? Partnerships with buy now, pay later (BNPL) apps also can pay off.

Fast Fashion 255

Fast Fashion Fashion Shipping Marketing 255

Retail TouchPoints

JANUARY 4, 2023

“Direct to consumer” is so 2022. This new form of DTC is built on and grows alongside a strong, vocal community of consumer advocates that engage in regular, reciprocal conversations with the brands they buy from. Youthforia Founder Fiona Co Chan is featured regularly in the brand’s social content.

Marketing 287

Marketing Consumer Accounting Social Commerce 287

Retail TouchPoints

JULY 14, 2020

As the LUXIE brand has grown to become a global DTC cosmetic tools brand sold in 160 countries, its consumer base has shifted from an average age of under 20 to a 30- to 45-year-old demographic. Riley : When I first came on board as CEO in February 2018, I wanted to get us out in front of a lot of consumers.

Checkout 192

Checkout Fulfillment Shipping Payment Services 192

Retail Next

APRIL 1, 2021

While the last years fueled massive improvements in researching, browsing, selecting, purchasing, returning and/or exchanging on mobile devices, tablets and desktops, the current transformation brings more intelligence and continuity to customer experiences with retailers, where the store is a fundamental part of the process. .

Visual Merchandising 40

Visual Merchandising Home Furnishings Shipping Fulfillment 40

Retail TouchPoints

APRIL 4, 2022

But as consumers, businesses and markets settle into something like a new routine, what changes will commerce experience in the year ahead? B2C and B2B Experiences Will Keep Converging and Optimizing. Companies no longer need a TV station or a cable channel and big-name celebrities to engage in live commerce.

Checkout 327

Checkout Drop-Shipping Customer Experience Shipping 327

Retail TouchPoints

DECEMBER 11, 2023

You get KIKI World , a next-gen beauty company and community-powered commerce engine. But the problem with this model, according to Garner, is that while consumers do all these activities, they don’t see very much in return for their loyalty — or their labor.

Accounting 269

Accounting Consumer Planning Marketing 269

Retail TouchPoints

MAY 9, 2023

To reach its GHG reduction goal, for example, the company is “embedding science-based targets into decarbonization efforts” to “set impactful and realistic goals that align with a global climate agenda and hold ourselves accountable for sustainability commitments,” according to a statement.

Fulfillment 266

Fulfillment Fashion Apparel Fast Fashion 266

Retail TouchPoints

JULY 2, 2021

While initiatives such as the 15 Percent Pledge have been rolled out to improve transparency and accountability in the retail world, many companies have spent the last year looking inward and ensuring that their customer-facing messaging and experiences mirror the internal company culture. It was all about test, learn, iterate.

Merchant Services 184

Merchant Services Customer Experience Marketing Consumer 184

Retail TouchPoints

SEPTEMBER 19, 2023

And it also quickly is becoming a fan favorite among Gen Z consumers. With sights set on growth, Coachtopia is ensuring its approach to circularity is clear, impactful and scalable.

Fashion 263

Fashion Accounting Marketing Social Commerce 263

Retail Geek

JULY 9, 2021

You know at least three and maybe four of them are all like cumulatively what I would call Commerce right like you taught you know. [25:10] 25:10] What big trends am I talking a lot with with clients about it since its creators as micro influencers its video driven Commerce its. Social commerce and the the sleeper is.

Shipping 98

Shipping Merchant Services Fulfillment Wholesale 98

Retail Geek

JANUARY 12, 2024

No Shopify launches an ad product such as a retail media network Yes Meta/Google/TikTok lose ad share to new social media platforms and retail media networks. For 2023, live streaming commerce, still not meaningful in the US. The bulk of my e-commerce data comes from Amazon. It’s real.

Drop-Shipping 59

Drop-Shipping Apparel Shipping Fast Fashion 59

Retail Geek

JANUARY 6, 2023

Matt: [2:02] Yeah have you too I like to think about my career or having two careers to date the first one was, very foundational for what I’m doing now but very quantitative, process-oriented mechanical engineering patent law Manufacturing, Ops Consulting things that had nothing to do with retail or fashion or e-commerce and then I. [2:32]

Merchant Services 52

Merchant Services Consumer Fashion Marketing 52

Retail TouchPoints

SEPTEMBER 28, 2023

Who’s Searching for What, Where Source: eMarketer/Insider Intelligence There’s no denying that Amazon has become the starting point for many consumers — a Jungle Scout poll from Q2 2023 found that when asked generally about where they start shopping online, Amazon is the clear winner among U.S. consumers, with 57% starting there.

Advertising 255

Advertising Consumer Beauty and Health Shopping 255

Retail TouchPoints

OCTOBER 6, 2021

will reach $11 billion this year and continue to grow steadily, accounting for $35 billion in sales and 3.3% market to livestream shopping and give retailers and consumers alike the opportunity to explore and test the channel. These devices are democratizing live shopping and leading to an explosion of growth. of all U.S.

Returns 307

Returns Shopping Fashion Consumer 307

Retail TouchPoints

APRIL 25, 2023

Despite the format’s wild success in China, where it accounted for more than 17% of all ecommerce sales in 2022, livestream commerce has been slower to take off in the U.S. Livestream shopping has proven a tough nut to crack in the West. after failing to find traction. and the UK hailed from Gen Z. By the end of the livestream 1.37

Shopping 223

Shopping Fashion Marketing Consumer 223