Retail Focus

NOVEMBER 27, 2024

Demand rising for sustainable solutions First up, Richard Allen is sales director at Karndean Designflooring, a brand of luxury vinyl flooring that replicates the look and feel of natural materials, with some clients in the retail sector. The retailer recently opted for Karndean LooseLay flooring in its head office and Carnaby Street store.

Fashion

Retail TouchPoints

FEBRUARY 24, 2025

However, the team was struggling to design, iterate and improve the website at a much faster speed. We also wanted our overall architecture and web systems to load and process at a much faster rate, but at the same time, our development team was slowly becoming obsessed with Next.js a moment he still recalls.

Checkout

Retail TouchPoints

FEBRUARY 25, 2025

Currently, those retailers that understand their customer base, launch gen AI products that fit their audience and implement them using a phased approach are satisfied with their progress but this only accounts for 1% of McKinseys retail respondents. Retailers can use this information to create unique promotions in real time.

Accessories

Retail TouchPoints

DECEMBER 12, 2024

But amidst the traditional marketing blitzes and seasonal promotions, a new force is opening doors to partnerships that wouldnt have been imaginable even a few years ago and quietly reshaping the retail landscape in the process: commerce media. Laura Cosgrove is a seasoned executive with extensive experience in ecommerce technology.

Promotions

Retail TouchPoints

MAY 7, 2025

That requires a coordinated effort from policymakers, retailers and consumers to reject the exploitation at the heart of fast fashion and ensure no business can continue to operate with forced labor in its supply chain. Demand accountability. While the U.S. Heres what we can do. They often have no security or protection.

Fast Fashion

Inside Retail

NOVEMBER 25, 2024

Let’s look closer at how these companies, currently trading at 30 per cent plus growth rates, are reshaping the retail landscape: 1. Amazon’s $6 billion in annual sales in Australia accounts for nearly 10 per cent of all online retail spending in non-food categories, placing it among the top five non-food retailers in the country.

Fast Fashion

Retail TouchPoints

JULY 10, 2025

The certification spans the entire Princess Polly business and recognizes the retailer as meeting high standards of social and environmental performance, accountability and transparency. “We All Princess Polly garments are subject to stringent testing to help ensure durability, fit and finish, lengthening their product lifecycle.

Accounting

Inside Retail

JULY 30, 2025

Ending price matching helps to achieve this, even if only marginally, especially at a time when costs are rising because of tariffs. Focusing on a smart pricing infrastructure “Rather than wholesale price gouging, deploy analytics-driven targeted promotions: flash deals, loyalty tiers, geo‑based pricing that feel personal—not punitive.”

ATS

Inside Retail

NOVEMBER 21, 2024

I don’t think it matters that you’re small, it’s what you’re doing,” Tonia Bastyan, design and marketing manager at BlockTexx, told Inside Retail. In an Australian-first partnership, BlockTexx and Elk have teamed up to bring an innovative solution to bring end-of-life garments into the circular fashion economy. “I

Fashion

Inside Retail

MAY 18, 2025

In a digital-first world, one breach can knock out e-commerce sales or delay fulfilment, or disrupt promotional campaigns. Retailers are accountable for their partners Many breaches happen via third-party vendors file storage, loyalty tech, analytics platforms. Retailers must audit partners as closely as they audit their own systems.

Payment Services

Retail TouchPoints

APRIL 15, 2025

However, to account for the additional expenses on imported goods without alienating their price-conscious customers, they will need to adjust by adopting a variety of new strategies. Reworking Promotional Strategies Retailers should revisit their promotional strategies to keep customers buying even as costs rise.

Merchant Services

Retail TouchPoints

OCTOBER 23, 2024

Customers at checkout also have access to CX Connect, an interactive solution designed to deliver personalized content, offers and experiences to customers. At the corporate office, The Vitamin Shoppe uses Jumpmind Promote to offer unified promotions across the retailer’s digital and physical channels.

Checkout

Retail TouchPoints

MARCH 26, 2025

Taking into account CVS store footprint, SKU roster, regular pricing and promotional pricing, the company can create up to 900 million different combinations of assortment and price across its stores. Which is why localization at the scale that CVS aspires to requires technology in addition to the savvy of local merchants.

Beauty and Health

Retail TouchPoints

MARCH 20, 2025

However, numerous accounts of AIs deceptive behavior raise justifiable concerns within the AI community. AI systems can learn to deceive to improve at a task or game. Transparency and accountability must come first. Without transparency, holding AI accountable can be difficult, leading to misuse, bias or even harm.

Accounting

Retail TouchPoints

MAY 9, 2025

Speaking of marketing, consider how grocers commonly go to market today CPG brands provide bill backs and off-invoice allowances to individual grocers who then pass those savings along to customers via coupons and other promotions. By 2022, grocery stores accounted for about 25% of total food spending.

Grocer

Inside Retail

MARCH 9, 2025

Lululemon Athletica CEO Calvin McDonald said mens products now account for 25 per cent of sales, and awareness of the brand among male consumers in the US is still growing. A strategy aimed at female consumers? With an ambitious goal of reaching US$12.5 Think of the brand when it began, it was a womens yoga brand.

Consumer

Inside Retail

JULY 30, 2025

Retail media emerged as one of the resonant themes across the keynotes, panels and networking sessions at this year’s Online Retailer Convention & Expo in Sydney, reflecting the industry’s focus on generating incremental revenue streams and cutting through the marketing noise in a competitive economic environment.

Advertising

Retail TouchPoints

JULY 11, 2025

Experience has Overtaken Product At its core, user experience (UX) is the infrastructure of digital commerce. Consumers today expect personalized, intuitive and responsive interactions at every touch point, from the moment they land on a homepage to the second they complete a transaction. Can users quickly locate in-store availability?

Merchant Services

Retail TouchPoints

JULY 31, 2025

” “Today’s marketers are held accountable for more than media performance — they’re responsible for brand growth,” said Christine Foster, SVP of Strategy and Operations at KPM in a statement. “This new structure is designed for exactly that.

Supermarket

Retail TouchPoints

JULY 7, 2025

Technical gaps, such as a misfiring promotion or a vanished cart, can quietly turn a ready-to-buy customer into a lost one. When a user heads to checkout, they’re at their hottest point of intent. After all, 26% of shoppers abandon their carts because of the need to create an account. It’s not always customers who abandon carts.

Checkout

Retail Focus

APRIL 2, 2025

The modern customer journey rarely begins at the shop entrance anymore – it invariably starts online, often several days or even weeks before a physical visit happens. This approach allows access to professional cameras and lenses at lower prices, making in-house photography feasible on a healthy budget.

Returns

Retail TouchPoints

MARCH 26, 2025

Use Case #1: Enhanced Data Understanding At the heart of AI-powered knowledge graphs lies their ability to integrate and analyze data from various sources. The chatbot could analyze the customers account details, previous interactions and technical data to diagnose the problem and suggest a resolution in real time.

Customer Experience

Small Biz Trends

JULY 7, 2025

Choosing the Right Account Type: Selecting between personal and business accounts is crucial; business accounts offer advanced features suited for retailers. Marketing Strategies: Utilize social media and eBay promotions to boost your store’s visibility and drive sales, engaging effectively with your target audience.

Payment Services

Inside Retail

MAY 22, 2025

Despite rising promotional activity and an increased cost of business, Myer has achieved sales growth, albeit dragged down by the performance of its apparel brands. per cent, while online sales rose by 9 per cent to account for 21.4 The company says its second-half sales rose 1.9 per cent year on year to $837.2

Marketing

Retail TouchPoints

FEBRUARY 26, 2025

We live in an attention economy, said Justin Breton, Head of Brand Marketing Innovation at Walmart in an interview with Retail TouchPoints. Its an anomaly thats hard to account for given the level of interactivity and engagement built into these environments. Walmart is not about to miss that boat.

Advertising

Wiser

NOVEMBER 19, 2024

By integrating real-time insights, brands can better understand how execution at the store level impacts sales and make data-driven decisions that improve both product visibility and sales effectiveness. By combining syndicated POS data with execution data , brands gain a fuller picture of what drives success at the store level.

Promotions

Inside Retail

FEBRUARY 18, 2025

The competitive edge By cultivating deep operational excellence capabilities at every level from the executive suite to the front line businesses can unlock transformative value. By addressing these topics at the store level, businesses can improve financial performance while positively impacting customer experience.

Shrinkage

Retail Focus

JUNE 26, 2025

It sits at the heart of operational planning. Such trade-finance structures can be matched to seasonal peaks, reducing stress during promotional pushes or holiday surges. Retailers no longer look at cost control and risk management as two separate functions. Good brokers take these nuances into account.

Finance

Retail Focus

JUNE 17, 2025

This personalisation is used in every step of the retail process from product creation and choice to marketing displays and even offers and promotions. Typically, retail stores have to wait until the end of the day, at least, before they can make these dynamic changes to their advertising displays.

Kiosk

Inside Retail

OCTOBER 30, 2024

Surge in popularity While the growth of Pop Mart can be traced back several years, the company’s trajectory took a significant turn with the meteoric rise in popularity of its Labubu character after global superstar and Blackpink member, Lisa Manobal, shared images of her Labubu ‘Macarons’ series on her Instagram account.

Marketing

Inside Retail

AUGUST 5, 2025

However, Stephanie Atto, research and strategy director at Monash University’s Australian Consumer & Retail Studies (ACRS), said it’s too soon to say whether “little treat culture” is truly on its way out. He also noted that spending on cafes, restaurants and takeaway services fell by 0.4

Consumer

Retail TouchPoints

MAY 30, 2025

They focused on purpose, product superiority, promotion and emotional benefit. Promoting a positive work culture. Matt Watts is Group Head of Planning at krow Group. Driven by a desire for great work, he has successfully led the planning on a wide variety of commercial, charitable and political accounts. The result?

Marketing

Retail TouchPoints

JULY 14, 2025

Loyalty and points/rewards programs, discounts and gift cards Fair practices: Federal and state laws prohibit retailers from engaging in unfair and deceptive trade practices, such as promoting a loyalty program in a false and misleading manner, failing to disclose material terms and failing to provide rewards as promised.

Payment Services

Inside Retail

FEBRUARY 20, 2025

The rise of the singles economy appears to be a long-term phenomenon, Damien Yeo, consumer and retail analyst at BMI told Inside Retail. First, a rising number of people are opting to marry later in life or not at all, resulting in more single-person homes. What should retailers do?

Social Commerce

Retail Gazette

JULY 9, 2025

Related Story Asda chair tells staff to stop avoiding Mondays and Fridays in office push 09/07/2025 x 4:28 PM The retailer hopes the restructure will result in around 20% of its store management employees being promoted and receiving an increase in their pay.

Management

Small Biz Trends

JULY 24, 2025

For instance, engaging vendors in decision-making can promote innovation and strengthen partnerships. Strong purchasing management also improves supplier relationships, promoting collaboration that may result in innovative solutions and better contractual terms. This trust can drive innovation and reduce costs.

Management

Inside Retail

FEBRUARY 16, 2025

However, Osthus said that Humii found an inconsistency as the company advertises free shipping on first orders over $30, its checkout requires spending at least $50. Unexpected fees, excessive form fields, and limited payment options are all common reasons shoppers abandon their carts at the last moment.

Payment Services