Retail TouchPoints

AUGUST 7, 2023

And Wish, which held that top spot back in 2018, has now dropped out of the top 50 completely after having fallen to #35 as of last March. There are other troublesome indicators for the company: Q2 saw declines across the board at Wish. Here’s a look at some of those initiatives and where Wish is focusing next: 1.

Merchant Services 224

Merchant Services Drop-Shipping Shipping Payment Services 224

Inside Retail

SEPTEMBER 1, 2021

According to co-founder and chief product officer Joel Aaron, refunded cash can be in the customer’s account within as little as 30 seconds. It means consumers don’t have to wait for the seller to receive the returned product and approve the refund before they get their cash — a process that can take weeks or more.

Merchant Services 130

Merchant Services Payment Services Returns Planning 130

Star Miconics

AUGUST 17, 2022

This was good for both merchants and consumers, but it ultimately led to a surge in chargebacks and friendly fraud. As things slowly return to normal, buyers are making their way back into physical stores. Merchants have the right to contest invalid chargebacks, but proving a claim is bogus requires evidence.

Merchant Services 97

Merchant Services Returns Point of Sale Consumer 97

Retail TouchPoints

AUGUST 5, 2022

Online fraud cost digital commerce merchants $27 billion in 2021 , so it’s no surprise that retailers have redoubled their focus on eliminating these threats. Retailers are overly focused on quelling fraud at the expense of building customer relationships — which is their most foundational need for survival, growth and long-term success.

Merchant Services 268

Merchant Services Returns Shipping Payment Services 268

Inside Retail

OCTOBER 21, 2021

James Johnson, director of technology services & strategic accounts, APAC at Shopify, says it is critical for Australian retailers to optimise their product offers and sales channels to make the most of the sales season and seize the opportunity to end a difficult year on a high. Offer gift cards.

Returns 130

Returns Merchant Services Shipping Payment Services 130

Clover - Retail

APRIL 18, 2024

Instead, when a customer orders the product, the retailer contacts their manufacturer or wholesale merchant–who keeps inventory of the product on-hand–and has the product shipped directly to the customer. Retailers make a profit by selling the product at a higher price than what manufacturers/wholesale merchants sell it to them for.

Merchant Services 52

Merchant Services Drop-Shipping Payment Services Wholesale 52

Hyken

FEBRUARY 14, 2022

Each week I read many customer service and customer experience articles from various resources. One of the most important parts of this process is making sure that you’re asking customers the right questions. Returns are an unwelcome reality of selling online, with between 10% to 40% of purchases returned.

Merchant Services 103

Merchant Services Customer Experience Returns Accounting 103

Inside Retail

NOVEMBER 28, 2022

Following in the footsteps of Instagram, which launched its shop in 2020, TikTok has entered the competitive space with its new shop function, enabling merchants, brands and creators to showcase and sell products directly to over 1 billion users through in-feed videos, LIVEs, and the ‘product showcase’ tab. Higher customer expectations .

Social Commerce 130

Social Commerce Merchant Services Payment Services Fulfillment 130

Mass Relators

APRIL 20, 2022

SEATTLE — Amazon Prime will soon offer members to get perks like free delivery even when they are shopping from other online merchants. “We Members will have the flexibility to shop from merchants directly, all while enjoying the fast, free delivery, seamless checkout, and easy returns they’ve come to know and love from Amazon.”.

Merchant Services 52

Merchant Services Payment Services ATS Fulfillment 52

Store Growers

JULY 6, 2022

When you’re configuring your Google Merchant Center account, one of the essential parts to get right is the shipping settings. Why You Need to Set Up Shipping in Google Merchant Center. How Shipping Settings Work in Google Merchant Center. If you configure everything in your GMC account, all info is in one place.

Merchant Services 36

Merchant Services Shipping Drop-Shipping Returns 36

A1 Retail

SEPTEMBER 27, 2023

Mollie reveals that economically ‘concerned’ consumers are relying more on social media, BNPL, and discounts when shopping online but expect to spend more in the next year Mollie , one of the fastest growing financial service providers in Europe, today unveiled findings from its second annual European Ecommerce Report.

Merchant Services 59

Merchant Services Consumer Payment Services Checkout 59

Retail TouchPoints

JANUARY 3, 2022

billion, accounting for a record 18.9% It’s a lose-lose scenario: Customers are left completely frustrated by the process and brands put their reputations on the line every time a customer leaves their website because of a poor user experience. of all holiday retail revenue and representing an 11.3%

Merchant Services 277

Merchant Services Shopping Customer Experience Accounting 277

Retail TouchPoints

DECEMBER 17, 2021

Klarna has launched a new browser extension that enables consumers shopping on desktop computers to access its buy now, pay later service at any online store, even if the retailer is not a Klarna partner. . Despite the recent growth in mobile shopping, desktop still accounts for 32% of all ecommerce traffic, according to SaleCycle.

Merchant Services 247

Merchant Services Checkout Payment Services Consumer 247

Retail TouchPoints

SEPTEMBER 5, 2023

Jason Del Rey is a veteran business journalist who spent a decade at Recode reporting on Amazon , Walmart and how technology is transforming retail. Through in-depth reporting and interviews with employees and executives, the book offers an inside look at the companies’ “bare-knuckle power struggle.” 8 division ?

Merchant Services 271

Merchant Services Fulfillment Advertising Accounting 271

Retail TouchPoints

OCTOBER 29, 2020

While many stores have been closed and people are stuck at home, shoppers have turned to their devices to get the products they wanted, and that is expected to continue during the holidays. The common denominator at the core of this fraud is stolen information found and sold on underground marketplaces.

Merchant Services 153

Merchant Services Accounting Shipping Returns 153

Retail TouchPoints

OCTOBER 21, 2021

In the world of ecommerce, Google is a bit of an anomaly: while a relatively minor player in the marketplace landscape compared to giants like Amazon and eBay , it is at the same time central to the shopping journeys of millions of consumers every day. That’s a drop in the bucket compared to Amazon’s 1.7

Merchant Services 298

Merchant Services Advertising Shopping Drop-Shipping 298

Retail TouchPoints

JANUARY 20, 2022

But through this disruption, retailers began to see that their procurement process is in many ways the linchpin for maximizing revenue and reducing spend as the economy recovers post-pandemic. Do they invest in emerging business models such as buying online and picking up in-store, or doorstep delivery, or expedited return programs?

Merchant Services 249

Merchant Services Clienteling Shipping Inventory Management 249

Store Growers

JUNE 3, 2022

Advertisers use Google Merchant Center to connect their product feed to Google Ads. But Google Merchant Center offers a ton of other features on top of that. These extra features are called Google Merchant Center programs. What are Google Merchant Center Programs? Where to Find Google Merchant Center Programs.

Merchant Services 36

Merchant Services Promotions Accounting Shipping 36

Retail TouchPoints

FEBRUARY 9, 2023

These models can be optimized for multiple objectives like driving more revenue per order, increasing long-term satisfaction, compelling the user to return more often to the website, incentivizing the customer to sign up for subscriptions or premium services and more. Chatbots for customer service. Fraud detection.

Merchant Services 255

Merchant Services Accounting Shipping Returns 255

365 Retail

MARCH 17, 2023

Consumers say retailers shouldn’t ban serial returners from shopping with them, suggesting that those who return the most are often the most valuable, highest spending customers to the retailer, according to new research from the Retail Technology Show , taking place on 26 & 27 April 2023 at London’s Olympia.

Returns 59

Returns Merchant Services Shopping Consumer 59

Store Growers

MAY 7, 2023

Last Updated on May 8, 2023 If you’re a beginner in online marketing and Google Shopping, you might not be aware of the importance of linking your Google Merchant Center account with Google Ads. Connecting these two accounts is essential for creating successful Shopping campaigns and using the data saved in Google Merchant Center.

Merchant Services 36

Merchant Services Accounting Advertising Shopping 36

Inside Retail

FEBRUARY 27, 2023

It shows that a return to the first ‘normal’ summer break since the pandemic supported general spending in December, with the Index rising moderately as the year ended. However, in January, the typical post-Christmas decline in retail spending was one factor pushing the Index 6.9 per cent lower for the month.

Merchant Services 130

Merchant Services Payment Services Specialty Retailers Accounting 130

Retail Minded

MAY 17, 2022

Fortunately, various services can help keep your retail establishment afloat in stormy financial waters. One type of service that could be useful to small and mid-sized retailers is credit report services. What Are Credit Report Services? . To understand credit report services, it’s essential to know what it means.

Merchant Services 52

Merchant Services Payment Services Finance Management 52

Small Biz Trends

APRIL 12, 2023

In this article, we’ll look at eight options that offer the convenience and flexibility of credit while protecting the business owner’s personal assets from potential financial setbacks. New accounts can receive a $30 statement credit. The rewards are earned as Sam’s Cash but can only be redeemed at Sam’s Club.

Merchant Services 98

Merchant Services Payment Services Accounting Finance 98

Retail TouchPoints

JULY 30, 2020

The move from school supplies and apparel to hardware and computers wasn’t at all surprising to us,” Sides explained. However, what was interesting is the amount of money that’s going to be spent on things like subscriptions for educational services. Health and safety fears inspiring new purchase decisions.

Merchant Services 261

Merchant Services Advertising Apparel Planning 261

Retail TouchPoints

JANUARY 26, 2021

Meanwhile, for merchants that had already built their businesses online before the pandemic, a larger addressable market buoyed most, but created scalability challenges for all (including Amazon). Contactless returns or at minimum printer-less capabilities (Advantage: flexible returns processes). on average.

Consumer 312

Consumer Drop-Shipping Shipping Returns 312

A1 Retail

AUGUST 24, 2021

The quarterly SME Barometer combines billions of merchant transactions, processed by Barclaycard Payments, with research data to provide an in-depth look at the UK SME economy. More than four in 10 plan to hire additional staff over the next 12 months in a sign of positivity for the future.

Merchant Services 75

Merchant Services Payment Services Returns Outdoor 75

Inside Retail

SEPTEMBER 14, 2022

As a result, more than any other sector, businesses in construction had plans to introduce more efficient systems and processes and reduce or restructure their costs and debt. As expected, larger businesses were the most likely to invest more and expect growth in return. Where supply chain issues are the toughest.

Merchant Services 130

Merchant Services Finance Management Planning 130

Retalon

DECEMBER 8, 2021

Why should retailers care about their Order Fulfillment Process? Order fulfillment may seem like a fairly straightforward process and according to the generic “high-level” definition, it is. In fact, the best order fulfillment processes become sources of revenue, profit, and even customer loyalty.

Merchant Services 41

Merchant Services Fulfillment Drop-Shipping Shipping 41

Retail TouchPoints

OCTOBER 15, 2021

Products that are sized 18 and above and available in the UK only account for 14% of the total market. According to Edited, the total number of consumers deemed “plus-sized” is set to grow at twice the rate of the rest of the market. There is no standardization across the industry and inconsistent sizing leads to markdowns and returns.

Consumer 290

Consumer Merchant Services Markdowns Fulfillment 290

Independent Retailer

NOVEMBER 2, 2021

“We have already seen a lot of that in the past 18 months, what the experience is now versus before is defining new roles as we hopefully continue to exit the pandemic and return to this new version of normal. Crypto Payments Help Deliver a Competitive Advantage. Second, purchase amounts are twice that of credit card purchases.

Merchant Services 96

Merchant Services Payment Services Shipping Wholesale 96

365 Retail

MAY 7, 2021

2020 was a year like no other, and the shockwaves caused by the pandemic have inherently altered consumer-facing operations at their very core. Rather morbidly, it’s entirely possible that many high-street branches and physical stores will close before the appetite for physical shopping returns.

Merchant Services 96

Merchant Services Payment Services Returns Inventory Management 96

Retail TouchPoints

JULY 30, 2021

accounted for $5 billion of Alibaba’s total $74.1 Editor’s Note: For a deeper look at the 11.11 Max Bissell, VP and General Manager of Hard Surface and Robotics at floorcare brand Bissell , which has participated in 11.11 The return rates on product are in the single digits. During last year’s 11-day 11.11

Merchant Services 278

Merchant Services Accounting Social Commerce Payment Services 278

Independent Retailer

AUGUST 24, 2022

To confirm your business’ earnings, a lender will request your business’ bank statements and income tax returns. While minimum time requirements vary, it is common for traditional lenders to require you to have at least two years in business. Online lenders often require applicants to be in business for at least six months to a year.

Merchant Services 76

Merchant Services Payment Services Wholesale Finance 76

365 Retail

DECEMBER 9, 2021

Klarna, the global retail bank, payments, and shopping service, today announced the launch of the Klarna browser extension, which had been in beta testing with over 100,000 consumers. At Klarna, we want to offer consumers the world’s best shopping and payments experience – no matter what device they are using.

Merchant Services 64

Merchant Services Consumer Payment Services Checkout 64

Inside Retail

JULY 20, 2021

We are forgotten and taken for granted,” he says of the plight facing tens of thousands of seafarers like him, stranded at sea as the Delta variant of the coronavirus wreaks havoc on shore. The United Nations describes the situation as a humanitarian crisis at sea and says governments should class seafarers as essential workers.

Merchant Services 130

Merchant Services Shipping Management Supermarket 130

Retail TouchPoints

JANUARY 30, 2023

I love that the name Copper Compression is spoken in people’s homes on their devices — for us, it’s around 1,500 to 1,600 times a month,” said Matthew Mangione, Head of Growth Strategies and Operations at Copper Compression in an interview with Retail TouchPoints. This is Drew Brees,’” explained Mangione.

Merchant Services 162

Merchant Services Beauty and Health Payment Services Returns 162