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Yoox Net-a-Porter’s APAC GM talks tech, loyalty and luxury spending

Inside Retail

We speak with Yoox Net-a-Porter’s APAC general manager Natalie Lee about the resilience of luxury spending amidst an economic downturn, the importance of localisation, personalisation and incredible customer service, and how the company is using technology to improve the way it operates. How do you plan to leverage them?

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Neiman Marcus Group Takes Stake in Reseller Fashionphile, Adds Sustainability Partnerships

Retail TouchPoints

In 2019, NMG joined forces with handbag and accessories reseller Fashionphile to roll out an integrated circularity program that included the debut of six Fashionphile locations inside Neiman Marcus stores. The partnership will launch with a letter in more than 50,000 online shipments during the retailer’s “Give Big” holiday campaign.

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The Looming Spike In Returns Abuse

Retail TouchPoints

However, unchecked abuse of returns policies can put a merchant out of business: 54% of the merchants surveyed in a study conducted on behalf of Forter indicated that they lost more than $5 million in revenue each year due to returns abuse. Processing legitimate returns can negatively impact a retailer’s bottom line.

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How to Make the Most of Free Google Shopping Listings

Retail TouchPoints

With the coronavirus pandemic forcing businesses to shutter their brick-and-mortar outlets and target customers online to simply stay afloat, many have had to drastically increase their digital marketing spend. Here’s how you can make the most of the service. of all clicks. Adding Products to Google Shopping.

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Google Doesn’t Care if it Sells Products, but it Cares a Lot About Attracting Shoppers. Here’s Why.

Retail TouchPoints

We’re indifferent on where the shopping journey ends, where that transaction takes place ,” said Matt Madrigal, VP and General Manager of Merchant Shopping at Google in an interview with Retail TouchPoints. “It The result is a much lower barrier of entry for merchants looking to capitalize on Google’s massive reach.

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Interview: How Wish aims to compete with rivals Shein and Temu

Retail Gazette

Wish was once the big new disruptor on the retail scene, offering pretty much everything, from the latest fashion trends and pet accessories to household gadgets you weren’t aware existed but you now can’t live without. When it launched in 2010, Wish.com was the only manufacturer-direct discount shopping app on the market.

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Can You Increase Sales Using Amazon FBA?

Small Biz Trends

What happens is that Amazon gives you a specific label that you put on all your products, and you ship it all in one giant box or several giant boxes, pallets, truckloads, whatever. Afterward, Amazon takes your product and ships it to your customer. So that’s kind of the difference between what they call merchant fulfill and FBA.