Trending Articles

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Burger King Is Remodeling 400 Restaurants in 2025, With More To Come

Retail Wire

Burger King has been one of the most popular fast-food restaurants in the country. McDonald’s rival, however, is aware that many of its stores are in dire need of repair, and as such, it has decided to remodel over 400 locations in 2025. Is a location near you on the list? Burger King Restaurant Remodel Revealed in Earnings Call According to USA Today , Burger King plans to renovate roughly 400 locations this year.

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Harnessing AI to Transform the Customer Experience in Retail: Opportunities and Challenges

Retail TouchPoints

In just a few short years, artificial intelligence (AI) has transitioned from a futuristic concept to an operational reality in retail. As consumers increasingly embrace AI-powered tools from generative AI platforms like ChatGPT to customer service chatbots retailers are presented with an exciting opportunity to optimize the customer experience. However, along with this potential for transformation come some significant challenges that need to be addressed.

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SurfStitch website offline as shoppers await response on orders

Inside Retail

Australian online retailer SurfStitchs website has been down and inaccessible for at least two weeks with customers waiting on orders since last year, raising questions about whether the brand has ceased trading. The retailers website shows a blank page, while its mobile version shows a message stating that the site is currently undergoing maintenance and that it will be back soon.

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Retail Risk is Serious Business – and it’s Time we Acted Like it

Retail TouchPoints

From a risk and compliance perspective, defense, finance, tech, and healthcare are generally thought of as the riskiest industries but the retail sector is more vulnerable than it might appear. Organized retail crime (ORC), fraud rings, evolving regulations and other challenges all have the potential to cause significant disruption in the retail sector, and most retailers have invested considerable time and resources to mitigate them.

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A Roadmap For Modernization: How To Break Free From Your Monolith Before July 31, 2026

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

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How Cisco Networking Academy is Enhancing Accessibility Education

Cisco Retail

Discover how Cisco Networking Academy is empowering the next generation of tech leaders with accessibility at the forefront.

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M&S CEO faces multimillion-pound pay hit after cyber attack

Retail Gazette

M&S CEO Stuart Machin is set to face a significant pay reduction of up to 1.1m following a cyber attack that has severely impacted the retailer’s operations and stock value. The ongoing cyber attack, which was disclosed on April 22, has driven a 14% drop in M&S’s share price, translating to a loss of approximately 831,000 from Machin’s performance share plan and 233,000 from a deferred bonus, both of which are set to pay out in July.

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Walgreens Is Closing 29 Locations in May. Is a Location Near You on the List?

Retail Wire

Walgreens has continued its downsizing efforts, with the CVS competitor announcing that it is closing 29 locations this month alone. These 29 locations affect customers in 13 states. Is a store near you on the list? List of Walgreens Closures in May 2025 Newsweek reports that last year, the pharmacy chain declared that it would close 1,200 locations nationwide over the following three years, with about 500 of those closing in 2025.

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A New Frontier for Network Engineers: Agentic AI That Understands Your Network

Cisco Retail

Learn how to use the Model Context Protocol (MCP) to inject structured knowledge into a Large Language Model (LLM) at runtimeautomatically and programmatically.

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Poundland sale puts 200 stores and thousands of jobs at risk

Retail Gazette

Up to 200 Poundland stores could be shuttered and thousands of jobs put at risk as the struggling discount retailers sale process enters a critical phase. The latest bids for the business are expected early this week ahead of an update from parent company Pepco Group, which will report its half-year results on Thursday. Poundland has been up for sale since March , with the process being led by advisers at Teneo.

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How AI experts see the future of e-commerce in the ChatGPT era

Inside Retail

When OpenAI rolled out shopping features within ChatGPT, it signalled more than just a product update, hinting at a potential transformation in how consumers discover, research and purchase products. In this AI-powered landscape , retailers are asked a critical question: If consumers no longer start their shopping journey on Google or Amazon, how will they find you?

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Humans + Agents = Rethinking Enterprise Commerce with AI

AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran

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Airbnb Pushes Major App Update, Expands Into Services and Experiences Bookings

Retail Wire

In a move seemingly aimed at aligning more closely with the all-inclusive experiences popular in todays luxury travel market, Airbnb recently unveiled a trio of announcements signaling a deliberate expansion beyond its traditional business model In a May 13 press release shared to its online newsroom, the company announced that it was launching Airbnb Services, Airbnb Experiences, and a new-and-improved app.

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Ikea Adds Opportunities to Earn Loyalty Rewards Throughout the Shopper Journey

Retail TouchPoints

After doing away with its 5% blanket discount for loyalty members in 2023, Ikea U.S. has launched a new rewards program for Ikea Family members that adds new opportunities to earn points at various stops along the shoppers journey from 10 points for sharing a gift registry, up to 50 points for actions such as creating an Ikea Family profile or registering and attending an Ikea event.

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Simplify and Scale Security With Cisco Hybrid Mesh Firewall

Cisco Retail

Modern enterprises face challenges balancing security with the operational needs. Cisco solves this with Cisco Hybrid Mesh Firewall.

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Next faces shareholder revolt over pay transparency

Retail Gazette

Next has faced a shareholder revolt after more than a fifth backed proposals for the fashion giant to provide more transparency over pay at its annual general meeting (AGM) on Thursday (15 May). The retailer saw 26.9% of shareholder votes supporting a resolution calling for the company to report on how many of its 40,000 workers are paid under the real living wage of 12.60 per hour.

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5 Tips for a Winning Category Management Strategy in 2025

Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

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Retail leaders talk luxury and tariffs on final day of World Retail Congress 

Inside Retail

Authentic Brands Group founder, chairman and CEO Jamie Salter and Saks Global executive chairman Richard Baker kicked off the final day of the 2025 World Retail Congress with an interview about their joint venture to expand Authentics luxury brands into new territory, including hospitality, real estate, art and travel. The two retail giants discussed the shifting dynamics of the luxury market, including the rise of experiences, an area theyre looking to explore through the Barneys brand.

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Wendy’s Dropped 3 New Frosty Flavors This Week. Here Are the Details

Retail Wire

Wendy’s has announced that it is expanding its Frosty lineup again, unveiling three new flavors this week in the form of Frosty Fusions. Let’s take a look at what we know about these new options. Wendy’s Unveils 3 Frosty Fusions View this post on Instagram A post shared by Wendy's (@wendys) According to Men’s Journal , Wendy’s introduced new Frosty variations on May 12.

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BuyBuy Baby Returns as Beyond, Inc. Deepens Relationship with Kirkland’s

Retail TouchPoints

Beyond, Inc. and Kirklands have provided more details about the formers $5.2 million expansion of its existing credit agreement with the home dcor retailer. The additional capital will allow Kirklands to accelerate store conversions as it prioritizes the rollout of Bed Bath & Beyond Home and Overstock stores, along with supporting plans for Kirklands to open BuyBuy Baby and Bed Bath & Beyond True Blue stores.

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One of American Express’ signature grant programmes, Backing International Small Restaurants, returns to the UK

A1 Retail

Independent restaurant businesses in London and Manchester can now apply for grants of 11,000 to help grow their business as an American Express-supported grant programme returns for a fourth year to the UK. Run by the International Downtown Association (IDA) Foundation in partnership with the Association of Town & City Management (ATCM) in the UK, the global Backing International Small Restaurants programme is bigger than ever.

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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Kohl’s paperwork reveals board member left due to governing concerns, lack of transparency

Retail Dive

Emails show that Christine Day resigned from her board role due to a disagreement with the company — a disparity from a previous SEC filing.

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Former Dan Murphy’s boss teams with wine critic in new retail concept

Inside Retail

Olivers Wines, the online wine retail platform founded by wine critic Jeremy Oliver, is making its move into physical retail in partnership with former Dan Murphy’s boss Tony Leon. The pair are currently scouting locations in Melbournes inner suburbs for the first store, with plans to expand into Sydney and Brisbane in the coming years. According to Oliver, the physical stores will function as multi-purpose spaces, combining a wine bar, event areas, and an education hub, all closely integr

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Dum Dums Lollipops Maker Will Not Stop Using Artificial Dyes

Retail Wire

The U.S. government is pressuring food companies to replace synthetic dyes with natural colors. While many have openly accepted the new ingredient suggestions, the Spangler Candy Company is resisting the movement. Spangler, which makes iconic candies like Dum Dums lollipops and Sweethearts, uses Yellow 5 and Red 40 in some of its products. The Ohio candy maker wants to keep its current formulations as long as possible, saying some natural colors alter the taste of the final product.

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Urban Outfitters Launches Immersive In-Store Experience with Nike

Retail TouchPoints

Urban Outfitters has picked Nike as the first partner for its new On Rotation retail experience, designed to fuel inspiration, discovery and connection via a curated mix of exciting brands. Launching with a cross-divisional assortment of Nike apparel and footwear, styled specifically for the Urban Outfitters customer, On Rotation will debut with lounge-style installations in stores in New York, Washington, D.C., Scottsdale, Ariz., San Diego and Manhattan Beach, Calif.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Superdrug adds 60 fashion brands to online marketplace

Retail Gazette

Superdrug is expanding its online marketplace to include 60 fashion brands, as it pushes to become more of a lifestyle destination rather than a traditional health and beauty retailer. The move is part of the retailer’ s wider growth strategy for 2025, which includes broadening product categories and investing in bricks-and-mortar expansion. The new offering will feature household fashion names including Nike, Wrangler, Jack and Jones and Regatta.

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KFC partners with Hackney Gelato to launch first-of-its-kind Gravy Gelato

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Britain, lets be honest. You love KFC Gravy. Youve dipped, dunked, poured and even drunk it straight from the pot. Some of you have bathed in it (no cap). The obsession is real and weve seen it all. So, KFC is now taking it one step further and launching the unthinkable: Gravy Gelato.

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How Monday Haircare’s Jaimee Lupton launched multiple masstige beauty brands

Inside Retail

To call Jaimee Lupton, a New Zealand-based PR executive turned beauty brand founder, ‘entrepreneurial’ would be putting it lightly. Over the past seven years, Lupton has co-founded five beauty brands (in chronological order); Monday Haircare, Chlon Paris, Being Haircare, Laura Polko Los Angeles and Daise Beauty. Several of these brands have become top-sellers with American retailers including Ulta Beauty, Costco and Walmart.

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Walmart Expands Vision Care Offerings With Innovative New Products: All the Details

Retail Wire

Walmart is expanding its vision care line with new products to meet growing customer needs while broadening its virtual eyewear assortment, making it easier to serve more customers efficiently and effectively. According to a press release , the retailer has introduced two innovative products: Nuance Audio Glasses and eureka! daily contact lenses for astigmatism.

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SEO vs. PPC: Which Strategy Is Best for Your Business?

When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.

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Inside Ebay’s Push to Become a ‘Fashion Destination’

Retail TouchPoints

There was a time when Ebay was effectively the only game in town for online resale, but the platform faces lots of competition today particularly in fashion, where newer competitors such as ThredUp, Poshmark and Rebag are rapidly gaining ground. Even more generalized platforms like Etsy, TikTok Shop and Facebook Marketplace have seen an influx of vintage fashion offerings as secondhand shopping has grown in popularity overall.

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Amazon slashes prices on household items for new sales event

Retail Gazette

Amazon is launching a new sales event, Everyday Essentials Week, offering shoppers up to 40% off household staples across grocery, health and personal care, beauty and pet categories. Running from 21 to 27 May, the online giant ‘s new promotion will feature deals from leading brands including Andrex, Fairy, Flash, Gillette Venus and WaterWipes.

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American Eagle Outfitters pulls guidance, writes down $75M in inventory

Retail Dive

The preliminary Q1 results also revealed a 5% revenue decline and steep operating losses.

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Flat-pack flip flops mark Ikea’s 50th anniversary in Australia

Inside Retail

Home furniture Ikea has introduced a limited-edition flat-packed flip-flop to celebrate its 50th anniversary in Australia. Featuring a design that combines Scandinavian style with Australian culture, the Ikea flip flops flat-pack box contains a tool, with two parts of a yellow strap and a blue sole, which requires a three-step assembly process. What better way to thank our loyal customers, young and old, than with the bespoke, Ikea flip flop a playful blend of Swedish design and the Australian

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Cut Costs & Complexity: Smarter Fulfillment for Home, Furniture & DIY Brands

Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.