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How do you know that your current approach to eCommerce is the best approach for your business? This is a tough question for many because it can be scary to think about what you’re not doing—and why. Plus, there are countless tactics in retail and the choices can feel overwhelming. Don’t worry, though! The good news is that there are ways to be confident in your decisions, and that starts with data.
Even as e-commerce has made its mark, traditional retail has continued to make up a huge portion of the business world, retaining its status as one of the biggest and most reliable sources of employment. While it’s generally easy to find retail workers, though, it’s considerably harder to retain them — after all, retail work is often viewed as a stopgap solution.
“Retail slowdown” is a plague that has affected many big-name companies. But when it comes to the survivors, there’s one overarching theme that connects them: Effectively enabling rapid AI adoption and moving to data-first modes of operation. When inspecting their formulas for success, it’s not a stretch to predict that a trend in 2020 will […].
Want a store that overflows with customers? How about knowing where in-store product placements make the most sales impact? Let’s explore some of the magnetizing in-store best practices that crank up revenue, below.
Speaker: Matt Sunshine, CEO at The Center for Sales Strategy
AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.
While most people are stocking the fridge with drinks, decking out in team colors and making sure their new home theater is ready for the crowd on Sunday, we’re already thinking about Super Bowl 2021. Specifically, how to make the The post Super Bowl In-Store Marketing: A Story to Be Told appeared first on Medallion Retail.
There’s a difference between words and actions. This is very apparent in customer relationships. It’s one thing to say, as a business, that the customer comes first. It’s another to actually act that way and truly put the customer first. However, a customer-first approach is a must-have in retail. There is too much competition, choice, and convenience.
There’s a difference between words and actions. This is very apparent in customer relationships. It’s one thing to say, as a business, that the customer comes first. It’s another to actually act that way and truly put the customer first. However, a customer-first approach is a must-have in retail. There is too much competition, choice, and convenience.
Digital transformation is sweeping through the retail industry and has changed the way consumers shop both online and at local stores. The competition between retail brands to capture shopper from one another in this environment will make or break many businesses going forward. Consumers familiar with the shopping experience expect a smooth process without glitches or frustration.
Disruption, Responsibility and Veganism – effects on POS and retail. We’ve been saying (for what seems like many, many years) that one of the key upcoming retail trends will be a move towards enhancing engagement in store through digitalisation. The pace may be slower than first imagined, but its arrived with the increased introduction of RFID technologies, digital shelf edge labels and augmented reality.
In 2010, many warehouses would still have been regarded as a neglected cost centre. Now, moving into 2020, the warehouse is a carefully managed control centre and very often the strategic hub of e-commerce within an ever-extending supply chain.
The holiday season may be over, but the glow remains for us as we think about the incredible experience of creating a pop-up for good—a pop-up that helped a community of children in need through the CS Hudson initiative, CS The post Retail with a Purpose: CS Hudson and Medallion Retail Team Up for Good appeared first on Medallion Retail.
The rapid rise of AI-powered displays, touchless technology, and sensory marketing is reshaping the future of in-store engagement. Yet for many retail executives, the real challenge is not identifying new tools - it is knowing which signals to trust, which inputs to prioritize, and how to architect decisions that elevate in-store leadership rather than dilute it.
Being good at Google Ads doesn’t mean that you can run and scale profitable campaigns. That might sound weird. But it is true. And the reason I know this is because I’ve failed at it plenty of times. Sometimes it was because the business wasn’t ready to run ads , sometimes it was because I was lacking in some other area. This article is about the last part.
At a broad level, category management is simple: to improve the customer experience, drive efficiencies for businesses, and deliver quality products and services that generate profits. As we all know, this isn’t as simple as it sounds. In reality, there is much more to category management. Category Management Definition. First of all, what is category management?
Social media contests used to be something that was only reserved for large corporate brands. Now, small- and medium-sized businesses are using social media contests to effectively grow their marketing channels, increase sales and boost customer acquisition. If you run an online store, you could host an Instagram contest that can drive traffic to your store.
We are proud to be supporting Essex & Herts Air Ambulance Service this year as our nominated charity and will be holding a few fund raising events through the course of the next 12 months. This is a really worthwile cause supporting the invaluable service they provide so any support that can be given throughout the year will be really welcome. You can find out more about the service, it’s aims, how it’s funded and how it benefits the area by following this link and perhaps join
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
J. C. Williams Group is proud to announce our new book in collaboration with the Ebeltoft Group: 2020 Global Retail Trends & Innovations! This new edition will be arriving soon, but here is a teaser of the great content to come. Retail is Ever-changing The future landscape of global retail Stores have become more relevant […].
Hi! Happy New Year! If you follow this newsletter you’ve noticed I’ve been radio silent the last couple of months. This is because I’ve been quite busy with a new job of becoming a mama. But, now that my baby girl is two months old and I’m *sort of* out of the initial fog, I thought I’d catch up on what’s been going on in the industry. I won’t go so far as to say this will be weekly this year because, well, I’ve got this new full-time job of being a mom plus my other full-time job, plus tr
The much-anticipated holiday season has now come and gone. Biggest selling opportunity of the year, right? How did you do? Move more merchandise than ever before? Keep the cash registers running at full tilt? Set an all-time revenue record? Good for you!! Now for the bad news. Your success wasn’t shared by every retailer. And […].
Generation Z has quickly become an incredibly important demographic for brands and retailers. According to a Barkley report, Gen Z—specifically those aged 16-24—has a total spending power of $143 billion. That means this group is expected to contribute billions of dollars in retail sales, spending a combination of earned income and allowance. Furthermore, there are an estimated 50 million or more Gen Zers in the U.S.
AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
It’s a well-known thing that blogging offers a bunch of perks: an increase in web traffic and conversions, fresh and updated website content and customer loyalty for your retail business (to name just a few). Nowadays blogging isn’t just for startups, SaaS companies or influencers. Corporate blogs can become valuable assets for retailers as well. The truth is that all your prospective customers are online, and you should be there, too.
We are proud to have been selected to partner with Dubai based brand ‘Ice Cream Lab’ to introduce a new store to the UK. The concept is based around creating fresh, unique ice creams using liquid nitrogen to fast freeze your selected mix in a matter of seconds and created in their own specifically designed machines which provide a sense of theatre as the process takes place.
J. C. Williams Group is proud to announce our new book in collaboration with the Ebeltoft Group: 2020 Global Retail Trends & Innovations! This new edition will be arriving soon, but here is a teaser of the great content to come. Retail is Ever-changing The future landscape of global retail Stores have become more relevant […].
By Joe Farrell, VP of international operations at PFS. Amidst ongoing political turbulence and the continued transformation of the modern high street, 2019 was a challenging year for retail to say the least. Brexit uncertainty, combined with the growing customer demand for sustainability and superior levels of customer service, has put substantial pressure on embattled retailers.
Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
Content marketing seems daunting and scary for many retail brands. ‘What should I even write about?’ is a question often raised, with those asking confused and perplexed. Well, this post is here to help! Below are the untapped, essential content marketing ideas for your blog, all of which can make your content shine. Make sure to bookmark this page and keep these ideas front of mind all year round!
As more and more business takes place online, times are changing for retail businesses. Just because people are spending more time online, however, doesn’t mean non-Amazon retail businesses aren’t viable. In fact, the internet is crucial to the success of all retail businesses. . Forty percent of consumers buy more from retailers that provide a personalized shopping experience across digital and in-person channels.
The latest edition of the RetailNext Retail Performance Pulse has been published and is available for download, providing an overview of brick-and-mortar store performance for the retail month of December 2019 (December 1 through January 4 on the industry’s 4-5-4 calendar). Download the Retail Performance Pulse for December 2019 store results. With a late Thanksgiving Day holiday this year in the United States, December was looked to as a critical month for retailers to reach holiday season expe
With modern digital tools, retailers can offer shoppers more personalization than ever — and shopper, in turn, have come to expect highly individualized shopping experiences. At the same time, customers who are adept virtual shoppers are beginning to miss some of the features of in-person shopping that you can’t get with virtual retail — like a chance to hold a product, view it from all angles and compare related models.
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
It has been one of the most tumultuous decades in the history of retail. 2019 will end with nearly 6,000 stores across the UK closing their doors as the industry is dusting itself off and searching for strategies that will provide a more prosperous future.
Retail professionals from eBay, O2, Sainsbury’s, Halfords, Nandos and Depop are among the big brand speakers at IRX (InternetRetailing Expo), the UK’s no. 1 digital retail show taking place on 1 & 2 April 2020 at the NEC, Birmingham.
As we enter mankind’s most digital decade, Wunderman Thompson Commerce (WTC) has released its Futures 2020 report, showcasing some of the biggest current trends in eCommerce.
The overall transaction value of the Indian e-commerce market is projected to grow from INR3.4 trillion (US$49bn) in 2019 to INR6.3 trillion (US$91bn) in 2023, says GlobalData, the data and analytics company.
When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.
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