Retail TouchPoints

AUGUST 18, 2023

TikTok is continuing to build out its commerce-related services with the launch of ecommerce fulfillment for companies in the UK selling via TikTok Shop. Just like its Amazon counterpart, Fulfilled by Amazon or FBA, FBT will offer UK merchants picking, packing and shipping services for products sold on TikTok.

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Retail TouchPoints

MARCH 24, 2022

With 2022 in contention to be the year things “finally, actually” return to “normal” (if we even remember what that looked like!), Where consumers live has a lot to do with which returns process they prefer. This is a big contributor to consumers’ number one complaint about returns : the label not being included in the shipping box.

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Retail TouchPoints

FEBRUARY 3, 2023

The new year is here; however, the market challenges of 2022 didn’t evaporate with the turning of the calendar. Supply chain issues, inflation and other economic headwinds that resulted from the COVID-19 pandemic and the Russian invasion of Ukraine are still present for merchants. Have a simple checkout process.

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Merchant Services Payment Services Marketing Drop-Shipping 286

Retail TouchPoints

APRIL 18, 2023

Mission and values are a critical piece, as are loyalty programs, easy shipping and returns and quality products. Merchants with these badges have met a wide range of criteria, including high-quality websites, positive user ratings, fast shipping and good return policies. Oct 6-10, 2022. Oct 6-10, 2022.

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Merchant Services Payment Services Social Commerce Returns 288

Retail TouchPoints

JANUARY 10, 2023

based Amazon merchants at the end of January. Additionally, Amazon is adding a new feature to the Buy with Prime package that will enable merchants to display ratings and reviews from Amazon customers on their own online stores. The offering was previously only available by invitation. and the honest answer is, maybe.

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Merchant Services Payment Services Customer Experience Shipping 299

Retail TouchPoints

APRIL 21, 2022

Retailers who utilize Fulfillment by Amazon (FBA) will be able to add Buy with Prime to their own checkout process, which will allow Prime members shopping there to utilize Amazon Pay and benefit from two-day shipping and free returns. The service will be invite-only for the duration of 2022.

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Retail TouchPoints

SEPTEMBER 12, 2023

in November 2022. TikTok Shop will now bring shoppable videos and livestreams directly to For You feeds across the country, and give brands, merchants and creators the tools to sell directly through shoppable content on the TikTok app.” Digital Service (USDS). reads the company announcement. user data is stored in the U.S.

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Merchant Services Payment Services Shopping Checkout 278

Retail TouchPoints

JULY 12, 2023

Roku and Shopify have partnered to let viewers purchase products from Shopify merchants directly from their TV through Roku Action Ads. Shoppers who see an ad for a Shopify Merchant can press “OK” on their Roku remote to learn more about the product and purchase it directly from their screen.

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Merchant Services Payment Services Shipping Apparel 245

Retail TouchPoints

AUGUST 7, 2023

After several years of declines and a host of executive switch-ups (particularly in the CEO role), Wish began a major overhaul of its business (still underway) and launched a marketing blitz to “reintroduce” itself to consumers in August 2022. The trade-off is long shipping times, another thing Wish is working hard to improve.

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Merchant Services Drop-Shipping Shipping Payment Services 245

Retail TouchPoints

AUGUST 4, 2021

Amazon has introduced two new Fulfillment by Amazon (FBA) programs to help merchants selling on Amazon resell customer-returned or overstocked items. Merchants can then set the price for items based on their condition and manage pricing, advertising and sales using their existing processes. by the end of 2021. UK and France.

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Merchant Services Returns Wholesale Apparel 299

Retail TouchPoints

SEPTEMBER 2, 2022

If you want to slowly test a new market and aren’t quite ready to invest in customer service operations and last mile logistics, consider the value of partnering with adjacent retailers and marketplaces, which are primed for launching new brands. “When reaching out, use the right channels to foster a positive customer experience.

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Retail TouchPoints

DECEMBER 16, 2022

But as ecommerce has become a more prominent contributor to retailers’ bottom lines, and the cost of doing business online gets more expensive (think rising shipping costs and increasing returns), the mere existence of an ecommerce operation is no longer enough — retailers now have to find a way to make money online. It’s an emergency.

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Retail TouchPoints

JANUARY 20, 2022

But through this disruption, retailers began to see that their procurement process is in many ways the linchpin for maximizing revenue and reducing spend as the economy recovers post-pandemic. Specifically, procurement can help retailers optimize their spending on goods and services that are NOT for resale, also known as GNFR.

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Retail TouchPoints

SEPTEMBER 28, 2022

Since the beginning of the pandemic, interest in buy now, pay later (BNPL) services has grown rapidly. The global behemoth will go live with Apple Pay Later alongside the release of iOS 16 in September 2022. This service will allow U.S. BNPL is More Than a Payment Method. But could this all come crashing down?

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Merchant Services Payment Services Consumer Shipping 182

Retail TouchPoints

AUGUST 1, 2022

Amazon is continuing to expand its last mile services beyond its own retail ecosystem with the addition of same-day delivery service from a number of leading retailers’ stores, including PacSun , GNC , SuperDry and Diesel. The service is free for U.S. Sur La Table and 100% Pure also will join this roster in the next few months.

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Retail TouchPoints

OCTOBER 26, 2022

And] with all this digitization, there are so many more small- and medium-sized merchants around the world that need to source to sell. Enter Qalara, which two years on from its launch features more than 1,000 producers selling over 150,000 ready-to-ship and made-to-order products, primarily in the home and lifestyle category.

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Drop-Shipping Merchant Services Shipping Wholesale 287

Inside Retail

OCTOBER 18, 2021

All trends are pointing to an acceleration of e-commerce in 2022, making right now a critical time to prepare for the challenges and opportunities ahead. We cover everything from shipping automation to attracting reviews and brand communications through emails and SMS.”.

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Shipping Checkout Merchant Services Customer Experience 147

Independent Retailer

NOVEMBER 2, 2021

Independent Retailer has rounded up some of the most important emerging trends in retail to watch out for in 2022 from top retail experts in the industry. Crypto Payments Help Deliver a Competitive Advantage. There are four main findings based on interviews with four merchants that accept bitcoin and other cryptos.

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Merchant Services Payment Services Shipping Wholesale 106

Retail TouchPoints

JULY 2, 2024

billion after its last funding round in May 2022. The platform now features more than 100,000 brands from 100 + countries, and in September 2023, ecommerce vanguard Shopify took a stake in the company and made Faire the recommended wholesale marketplace for its millions of merchants. billion and was valued at $12.59

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Inside Retail

SEPTEMBER 15, 2021

As the centrality of a “customer first” service approach becomes increasingly evident, businesses need to be fully aware of the tools and techniques available to them as they work to secure new opportunities in the emerging digital landscape. Presenters will be sharing real-life tips and tricks that merchants can implement straightaway.

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Merchant Services Checkout Customer Experience Shipping 130

Inside Retail

JUNE 13, 2023

We speak with Yoox Net-a-Porter’s APAC general manager Natalie Lee about the resilience of luxury spending amidst an economic downturn, the importance of localisation, personalisation and incredible customer service, and how the company is using technology to improve the way it operates. How do you plan to leverage them?

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Merchant Services Payment Services Fashion Customer Experience 245

Retail TouchPoints

JUNE 26, 2023

Walmart mandated that its suppliers put it on products by 2022, which has made a big impact on RFID adoption. And in 2014, Inditex SA, which owns fast-fashion giant Zara, implemented RFID to effectively track all its products at every step in the process. alongside a large QR code. A true win-win!

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Inside Retail

SEPTEMBER 19, 2022

For example, Lazada will be sharing its best practices pertaining to platform terms of services, IPR infringement reporting and removal mechanisms, and IPR awareness building amongst its merchants,” Ang explained. per cent in 2022 and is expected to hit 63.3 Current state of affairs. There also has been a dark side to this.

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Inside Retail

DECEMBER 1, 2022

With Christmas just around the corner, it’s important to stay vigilant as scams and fraud can happen to any business that accepts debit and credit card payments, and can have a significant financial and reputational impact at this time of year. Tools like 3DSecure can help with these additional security processes.

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Retail TouchPoints

OCTOBER 3, 2023

What’s Old is New Again Marketplace sellers are a hot commodity these days, and Ebay is far from the only one trying to convince these merchants that theirs is the best platform to sell on. This demonstrates just how important they are to driving long-term sustainable growth. Those startups do not have 132 million buyers worldwide.

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Merchant Services Accessories Customer Experience Consumer 279

Retail TouchPoints

DECEMBER 13, 2022

The service will be the latest addition to the FedEx Returns portfolio, which also includes printer-less and package-less return options at more than 10,000 locations nationwide. FedEx Consolidated Returns will be facilitated through supply chain services offered by FedEx Logistics and FedEx Office. of all U.S.

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Returns Merchant Services Drop-Shipping Fulfillment 124

Retail Dive

JULY 22, 2025

Dive Brief: More and more shoppers are blaming e-commerce merchants for delivery problems , according to a recent InsureShield Shipping Insurance report. InsureShield surveyed 500 e-commerce merchants and 1,000 U.S. In 2025, 39% of consumers surveyed blamed shipping providers for delivery-related issues.

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Merchant Services Consumer Beauty and Health Payment Services 64

Independent Retailer

AUGUST 19, 2022

More than two years after the global pandemic sparked supply chain chaos, shoppers are anticipating shipping delays and inventory challenges to hinder their annual retail indulgence. A Helium 10 report also found that the shopping excitement will be high for Halloween 2022, as well as Black Friday and Cyber Monday.

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Shipping Merchant Services Consumer Returns 98

Independent Retailer

DECEMBER 20, 2022

As companies try to get tighter control over the flow of goods from factories to consumers, Amazon recently launched a supply-chain management service to its web services business. . 2022 saw its fair share of supply chain disruptions like continued COVID lockdowns, shortages, labor strikes, and the Russia/Ukraine war.

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Supply Chain Management Merchant Services Management Wholesale 98

Small Biz Trends

JUNE 6, 2022

Shopify Masterclass: How to Build a Successful Store In 2022. Shopify Masterclass: How to Build a Successful Store In 2022 will teach you what Shopify is and how you can grow your business with it. You will also learn how to design your online store, ship your product, and create repeat customers.

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Merchant Services Payment Services Shipping Accounting 137

Inside Retail

JUNE 30, 2022

Cox is the founder of Makers & Merchants Barossa, a collective store showcasing the work of local creatives and producers. Makers & Merchants Barossa was conceived in early 2020 as a pop-up store to showcase the best of what the Barossa region has to offer – from established brands to emerging designers, artists and makers. “I

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Inside Retail

JUNE 30, 2022

Cox is the founder of Makers & Merchants Barossa, a collective store showcasing the work of local creatives and producers. Makers & Merchants Barossa was conceived in early 2020 as a pop-up store to showcase the best of what the Barossa region has to offer – from established brands to emerging designers, artists and makers. “I

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Merchant Services Shopping Shipping Promotions 130

Retail TouchPoints

DECEMBER 20, 2023

Results from Retail TouchPoints’ 2023 Store Operations Survey revealed that merchants’ top store operations challenges for 2023 were tied to employee hiring and retention ( 70% ), responding to high employee turnover ( 67% ) and employee training and engagement ( 56% ). Why it Matters: In 2023, we saw employee turnover reach record highs.

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Retail TouchPoints

NOVEMBER 14, 2022

was to enhance certainty for our merchants’ operations,” said Chui Xue, President of Industry Development and Operation Center of Taobao and Tmall at Alibaba Group in a statement. “We Alibaba has partnered with international retailers to bring them onboard, and these types of strong partnerships are key to success in China.

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Merchant Services Jewelry Shopping Shipping 147

Retail TouchPoints

AUGUST 24, 2023

in November 2022. Just as with finding the right content strategy, setting up the company’s TikTok Shop was a process of trial and error: “There was some blood, sweat and even a few tears behind getting set up and figuring it out, but once we did, we were off to the races,” recalled Parkhurst. “We Either way it’s good for us.

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Shopping Merchant Services Fulfillment Social Commerce 244

Store Growers

OCTOBER 30, 2022

Last Updated on October 31, 2022. The Google Merchant Center Promotions program allows you to do exactly that. The Google Merchant Center Promotions program allows you to do exactly that. What are Google Merchant Center Promotions? Merchant Promotions are exclusively limited to Shopping Ads.

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Merchant Services Promotions Shipping Advertising 58

Store Growers

JULY 6, 2022

Last Updated on July 6, 2022. When you’re configuring your Google Merchant Center account, one of the essential parts to get right is the shipping settings. Google needs this information to be able to show an accurate comparison between advertisers, both in terms of shipping time and cost!

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Merchant Services Shipping Drop-Shipping Returns 36