Retail TouchPoints

MARCH 28, 2022

Ulta Beauty is partnering with Happy Returns to add Return Bar services to 1,300 brick-and-mortar locations. Through this partnership, Ulta and Happy Returns will increase the total number of Return Bar locations to more than 5,000 by the end of 2022. As a result, 78% of Americans will live within 10 miles of a Return Bar.

Merchant Services 220

Merchant Services Returns Drop-Shipping Checkout 220

Retail TouchPoints

JANUARY 12, 2023

Retailers will now be able to plug into Walmart Commerce Technologies’ Store Assist local fulfillment services and the Walmart GoLocal delivery solution through the Salesforce AppExchange. The same technology that powers Store Assist has enabled Walmart to fulfill over 830 million orders across over 4,700 Walmart stores.”.

Merchant Services 293

Merchant Services Fulfillment Checkout Advertising 293

Retail TouchPoints

OCTOBER 19, 2022

As economic pressures and living costs surge, more people than ever are considering using point-of-service (POS) finance — such as buy now, pay later and installment loans — to manage their cashflow. It is in nobody’s interest to onboard financially delinquent customers or customers with affordability problems.

Finance 224

Finance Merchant Services Payment Services Consumer 224

Retail TouchPoints

OCTOBER 6, 2022

The Retail TouchPoints 2022 Retail Strategy & Planning (#RSP22) webinar series, now available on-demand, offered a wealth of tips and best practices across critical areas including pricing, location-based technology, inventory management and marketplaces. Mastercard Spending Data Reveals 4 Key Takeaways for Holiday 2022.

Merchant Services 259

Merchant Services Payment Services Promotions Location 259

Retail TouchPoints

MARCH 29, 2023

Apple has begun the pre-release of its new Pay Later offering, which was first announced at the company’s developers’ conference in June 2022. Pay Later — which will let users split purchases into four payments spread over six weeks with no interest and no fees — is now available for some randomly selected Apple Wallet users in the U.S.,

Merchant Services 289

Merchant Services Payment Services Checkout Finance 289

Retail TouchPoints

APRIL 18, 2023

Merchants with these badges have met a wide range of criteria, including high-quality websites, positive user ratings, fast shipping and good return policies. And of course, building trust throughout the payment process is also incredibly important. Oct 6-10, 2022. I’m grateful to be along for the ride.

Merchant Services 263

Merchant Services Payment Services Social Commerce Returns 263

Retail TouchPoints

JANUARY 10, 2023

based Amazon merchants at the end of January. Additionally, Amazon is adding a new feature to the Buy with Prime package that will enable merchants to display ratings and reviews from Amazon customers on their own online stores. The offering was previously only available by invitation. and the honest answer is, maybe.

Merchant Services 290

Merchant Services Payment Services Customer Experience Shipping 290

Retail Minded

APRIL 3, 2022

A new study revealed: Social media marketing (32%), e-commerce software (31%), email marketing (29%), retail operations (26%) and online payments (24%) score highly. 63% of US brands plan to increase investment in retail software in 2022. Top 10 Investment Priorities For 2022. Customer service (28%).

Merchant Services 83

Merchant Services Payment Services Inventory Management Wholesale 83

Retail TouchPoints

MARCH 12, 2024

As a one-stop destination for everyday needs, Walgreens services millions of people every day,” said Ryan Vero, CEO at Claire’s in a statement. Claire’s has focused on partnering with complementary retailers and big-box merchants in order to boost its market presence.

Merchant Services 258

Merchant Services Jewelry Accessories Fashion 258

Inside Retail

MARCH 27, 2023

In February, ShopBack, a shopping, rewards and payments platform, partnered with Sunway Pyramid, a mall in Malaysia, on the ShopFiesta event to reward shoppers with promotions and giveaways. According to Eddy Han, general manager of ShopBack Malaysia, 2023 will be a year of growth for the brand. “We

Merchant Services 130

Merchant Services Payment Services Marketing Spend Finance 130

Star Miconics

MARCH 21, 2022

Complemented with Star’s TSP654II and Value Series cash drawer, Metro Payment offers merchants a full range of products, services, and expertise to help streamline payment operations. Metro Payment is eager to partner with Star Micronics to offer customers a payment solution with excellent customer service.

Merchant Services 52

Merchant Services Payment Services Point of Sale Management 52

Retail TouchPoints

FEBRUARY 21, 2022

Here are three trends that will define the retail industry in 2022 — and likely for years to come: 1. She is a results-focused, relationship-oriented Management Consulting Professional who stimulates retailers and CPG companies to achieve seamless integration of process and technology in supply chain, sales and marketing transformations.

Consumer 280

Consumer Merchant Services Grocer Apparel 280

Retail TouchPoints

JANUARY 20, 2022

Ecommerce in February 2022. The invitation to Indian retailers will initially include only a select number of participants, adding to existing merchants including Delphi Leather India , Mahi Exports , Touchstone Gems & Jewelry and Welspun. The platform includes tools to help streamline operations and manage promotions and feedback.

Merchant Services 300

Merchant Services Supply Chain Management Sporting Goods Jewelry 300

Retail TouchPoints

MAY 2, 2023

The retailer started closing 250 locations earlier this year, pursuant to its plan to exit Chapter 11 with a much smaller footprint, and began the process of shuttering the remaining locations on May 1. The off-price retailer also obtained a commitment from Invictus Global Management to provide $51.5 1, 2022, saw net sales of $157.1

Merchant Services 225

Merchant Services Finance Location Planning 225

Hyken

FEBRUARY 14, 2022

Each week I read many customer service and customer experience articles from various resources. One of the most important parts of this process is making sure that you’re asking customers the right questions. But that doesn’t mean merchants can’t turn a negative into a positive. Here are my top five picks from last week.

Merchant Services 102

Merchant Services Customer Experience Returns Accounting 102

Retail TouchPoints

MARCH 24, 2022

With 2022 in contention to be the year things “finally, actually” return to “normal” (if we even remember what that looked like!), Where consumers live has a lot to do with which returns process they prefer. So how can one aspect of ecommerce be so universally reviled — and yet be poised to grow ?

Returns 312

Returns Drop-Shipping Merchant Services Shipping 312

Retail TouchPoints

APRIL 27, 2023

Beginning on June 5, 2023, onboarding of any new Shops in the U.S. via both Meta’s Commerce Manager and Shopify will only be allowed if checkout on Facebook and Instagram is enabled. On August 10, 2023, this restriction will be extended to newly onboarded shops from all other platform partners. Outside of the U.S.

Merchant Services 299

Merchant Services Shopping Checkout Social Commerce 299

A1 Retail

DECEMBER 2, 2022

Kirsty Morris, Managing Director of Specialist Sales at Barclaycard Payments talks to A1 Retail about Strong Customer Authentication (SCA) and how merchants can prepare this festive shopping season. 2022 saw the biggest change to payments in 16 years, since chip-and-pin was introduced.

Merchant Services 52

Merchant Services Payment Services Shopping Checkout 52

Star Miconics

AUGUST 17, 2022

This was good for both merchants and consumers, but it ultimately led to a surge in chargebacks and friendly fraud. Merchants have the right to contest invalid chargebacks, but proving a claim is bogus requires evidence. Merchants have the right to contest invalid chargebacks, but proving a claim is bogus requires evidence.

Merchant Services 97

Merchant Services Returns Point of Sale Consumer 97

365 Retail

OCTOBER 18, 2023

The study shows that 30% of British adults have used the BNPL service for at least one payment over the 12 months ending in August 2023. Notably, the service has found significant traction among Millennials and Gen X, with 41% and 36% usage rates respectively.

Merchant Services 65

Merchant Services Payment Services Inventory Management Consumer 65

Inside Retail

FEBRUARY 27, 2023

The analysis also reveals a broader shift in spending from goods to services over the year. CommBank’s national manager, retail & e-commerce, David Martin, said: “As consumers navigate rising costs, it’s not surprising to see they are more discerning with how and where they spend. Full disclosures and disclaimers.

Merchant Services 130

Merchant Services Payment Services Specialty Retailers Accounting 130

V Count

SEPTEMBER 15, 2022

As a business owner or a store manager, you’ll face countless challenges, and turning your business into a successful one usually requires time, effort and commitment. A modern POS system lets you accept customer payments at a specific location or on the go and can help you track your sales in an efficient way.

Merchant Services 98

Merchant Services Payment Services Inventory Management Planning 98

V Count

SEPTEMBER 15, 2022

As a business owner or a store manager, you’ll face countless challenges, and turning your business into a successful one usually requires time, effort and commitment. A modern POS system lets you accept customer payments at a specific location or on the go and can help you track your sales in an efficient way.

Merchant Services 92

Merchant Services Payment Services Inventory Management Planning 92

Retail TouchPoints

OCTOBER 4, 2023

The UK’s largest independent builder’s merchant, MKM Building Supplies , recognized that the building supplies industry was changing, with 45% of its current customer base set to retire within the next five years. One BigCommerce merchant saw conversion rates jump from 52.9% after deploying both of these tactics.

Merchant Services 262

Merchant Services Social Commerce Checkout Payment Services 262

Independent Retailer

JUNE 23, 2022

Times are tough, especially for businesses struggling to stay afloat with the increased expenses from credit card processing companies. National Retail Solutions (NRS) offers NRS PAY credit card processing to help merchants with this problem. If a merchant processes lower volume, FeeBU$TER carries one flat monthly fee of $49.95

Merchant Services 52

Merchant Services Payment Services Point of Sale Accounting 52

Retail TouchPoints

JUNE 14, 2022

And just as the metaverse will change the way that we shop, communicate and socialize, it will also change how customer service is delivered. Like the physical world, goods and services sold and consumed in the metaverse are not immune to issues that require customer service to solve. Here’s how….

Merchant Services 246

Merchant Services Social Commerce Customer Experience Fashion 246

Retail TouchPoints

NOVEMBER 16, 2022

Meta also will highlight businesses from its Meta Business Leaders Network in the new 2022 Smalliday Showcase gift guide, and provide small businesses with advice on advertising effectively with its SMB Holiday Marketing Guide. Additionally, eligible SMBs will be able to earn a $100 TikTok advertising credit. small business owners.

Merchant Services 260

Merchant Services Finance Advertising Marketing 260

Independent Retailer

NOVEMBER 2, 2021

Independent Retailer has rounded up some of the most important emerging trends in retail to watch out for in 2022 from top retail experts in the industry. Crypto Payments Help Deliver a Competitive Advantage. There are four main findings based on interviews with four merchants that accept bitcoin and other cryptos.

Merchant Services 96

Merchant Services Payment Services Shipping Wholesale 96

Retail TouchPoints

SEPTEMBER 2, 2022

If you want to slowly test a new market and aren’t quite ready to invest in customer service operations and last mile logistics, consider the value of partnering with adjacent retailers and marketplaces, which are primed for launching new brands. “When reaching out, use the right channels to foster a positive customer experience.

Merchant Services 300

Merchant Services Customer Experience Marketing Consumer 300

Retail TouchPoints

AUGUST 4, 2021

Amazon has introduced two new Fulfillment by Amazon (FBA) programs to help merchants selling on Amazon resell customer-returned or overstocked items. Merchants can then set the price for items based on their condition and manage pricing, advertising and sales using their existing processes. by the end of 2021.

Merchant Services 299

Merchant Services Returns Wholesale Apparel 299

Retail TouchPoints

JANUARY 3, 2023

2022 saw the fastest pace for inflation in decades. This was especially evident on Black Friday, when many merchants offered steep markdowns to compete. According to the 2022 State of Bot Mitigation Report , nearly 70% of companies using anti-bot solutions lost revenue to bot-driven account fraud.

Merchant Services 300

Merchant Services Payment Services Accounting Checkout 300

Retail TouchPoints

JANUARY 28, 2022

The Home Depot has named 22-year company veteran Edward “Ted” Decker as CEO and President, effective March 1, 2022. Prior to that Decker served as Chief Merchant and EVP of merchandising, in charge of all store and online merchandising departments, merchandising strategy, vendor management and services and in-store environment.

Merchant Services 240

Merchant Services Store Operations Marketing Management 240

Retail TouchPoints

OCTOBER 7, 2022

The new offering is powered by Bolt’s Checkout Everywhere solution (originally called Tipser until it was acquired by Bolt in late 2021), which allows websites of all kinds to add transaction capabilities and sell products from participating merchants. “We’re Then the merchant takes over for fulfillment, logistics and so on.”.

Merchant Services 262

Merchant Services Checkout ATS Fulfillment 262

Retail TouchPoints

JULY 21, 2022

Anders’ promotion follows the retirement of Scott Meden, which was announced earlier in 2022. Her deep marketing experience, paired with her understanding of our business, will be of enormous value as we continue to build on our heritage of service to get closer to our customers.”. Nordstrom, Inc.

Marketing 259

Marketing Sporting Goods Merchant Services Apparel 259

A1 Retail

NOVEMBER 18, 2021

Barclaycard Payments’ data shows quarterly SME transactions have risen by 38.1 The quarterly SME Barometer combines billions of merchant transactions, processed by Barclaycard Payments, with research data to provide an in-depth look at the UK SME economy . Looking ahead to 2022. per cent (versus 2019)*.

Merchant Services 75

Merchant Services Payment Services Consumer Shopping 75

Retail TouchPoints

JANUARY 12, 2024

In fact, from 2022 to 2023 the use of social media channels for retail advertising increased by more than three percentage points, while search channels decreased by over seven percentage points, according to the Multichannel Marketing Report 2023. Facebook advertising will continue to be an obvious choice.

Social Commerce 294

Social Commerce Beauty and Health Advertising Merchant Services 294

Retail TouchPoints

JANUARY 20, 2022

But through this disruption, retailers began to see that their procurement process is in many ways the linchpin for maximizing revenue and reducing spend as the economy recovers post-pandemic. But supply chain disruptions resulting from the pandemic forced many store managers to go rogue and do whatever was needed to stay in business.

Merchant Services 246

Merchant Services Clienteling Shipping Inventory Management 246