Retail Focus

JANUARY 6, 2022

Global architecture, planning and design firm CallisonRTKL has released its Forecast 2022 report – looking at the accelerators, disruptors, and constants shaping the built retail environment in the year to come. In 2022, we will see physical retail environments simplify in-person transactions. Tempur-Pedic (New York City).

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Fulfillment Clienteling Location Consumer 246

Retail TouchPoints

JULY 22, 2022

At the end of 2021, the editors of Retail TouchPoints took a stab at predicting what would happen in ecommerce in 2022. 2022 certainly isn’t turning out how anyone thought it would. 2022 certainly isn’t turning out how anyone thought it would. Not to toot our own horn, but we hit the nail on the head with this one.

Social Commerce 295

Social Commerce Inventory Management Fulfillment Shipping 295

Retail TouchPoints

OCTOBER 31, 2022

Ross Stores has opened 28 Ross Dress for Less and 12 dd’s DISCOUNTS locations across 21 states during September and October, meeting its forecasted growth of opening nearly 100 stores during FY 2022, which ends Jan. billion in Q1 2022, which prompted the retailer to revise its forecast for the remainder of the year. billion to $4.6

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Location Planning Fulfillment Marketing 242

Retail TouchPoints

OCTOBER 6, 2022

The Retail TouchPoints 2022 Retail Strategy & Planning (#RSP22) webinar series, now available on-demand, offered a wealth of tips and best practices across critical areas including pricing, location-based technology, inventory management and marketplaces. Mastercard Spending Data Reveals 4 Key Takeaways for Holiday 2022.

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Merchant Services Payment Services Promotions Location 234

Inside Retail

FEBRUARY 17, 2022

After gaining valuable insights last year, 2022 will mark the year when virtually every major grocer finalises their e-grocery strategy. As the e-grocery industry matures, there is growing pressure to reduce order fulfilment times, which are increasingly demanded by customers, as they become more familiar with online grocery shopping.

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Fulfillment Grocer Supermarket Shopping 130

Retail TouchPoints

MARCH 3, 2022

Target has big plans for 2022, with the retailer announcing plans to invest up to $5 billion this year to open new stores, enhance its digital, fulfillment and supply chain capabilities, and expand its shop-in-shop concept with Ulta Beauty. and New York’s Times Square.

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Payment Services Shopping Planning Fulfillment 216

Inside Retail

DECEMBER 18, 2022

Sunway Malls’ turnover has now exceeded pre-Covid 19 levels, and Chan expects the overall increase in consumer traffic to be about 15 per cent above pre-pandemic levels by the end of 2022. Indeed, the rise of small-format stores has consistently fueled growth in local markets, such as Indonesia and Vietnam. trillion from 2020 to 2030.

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Grocer Fulfillment Supermarket Marketing 130

Retail TouchPoints

FEBRUARY 21, 2022

Virtually every aspect of the enterprise, from product development and analytics to operations and marketing, will need to evolve in parallel with the modern market; retailers need to rethink their cross-functional operations to thrive as they progress into the future. Expediting delivery with last-mile capabilities.

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Consumer Merchant Services Grocer Apparel 256

Retail TouchPoints

MARCH 24, 2022

With 2022 in contention to be the year things “finally, actually” return to “normal” (if we even remember what that looked like!), Pitney Bowes Global Ecommerce offers ecommerce fulfillment, parcel delivery, returns management and cross-border logistics and technology.

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Returns Drop-Shipping Merchant Services Shipping 304

Retail TouchPoints

APRIL 21, 2023

The demand for robotics and automation across retail logistics is pushed further by the ever-growing global fashion and ecommerce market value. As the data states, by the end of September 2022, the largest increases in job openings were in transportation, warehousing, and utilities (+111,000). The latest labor data from the U.S. ,

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Marketing Fulfillment Fashion Shipping 237

Inside Retail

SEPTEMBER 19, 2023

Leading market research firm Euromonitor International has just unveiled its 2023 rankings for the Top 10 fastest growing and biggest retailers in Asia Pacific, with Indonesia’s GoTo stealing the spotlight. He went on to say that adoption and implementation would vary across retailers, markets and product categories.

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Retail Marketing Marketing Apparel Fulfillment 130

Retail TouchPoints

APRIL 5, 2024

s Mosaic District in April 2023 following a December 2022 pilot in Miami. This is just the latest effort by Uber Eats to expand autonomous deliveries. The company began offering robotic sidewalk food deliveries in Fairfax, Va.’s Worth Metroplex in January 2024 , and Uber Eats competitor DoorDash debuted drone deliveries in Christiansburg, Va.

Marketing 217

Marketing Checkout Management Consumer 217

Retail TouchPoints

MARCH 9, 2022

With the potential for new COVID variants, record levels of inflation and evolving consumer preferences, 2022 retail design will change more in the next year than it has in the past decade. Brands will continue to need the physical presence as a direct, in-person connection to customers and to remain in the foreground of their market.

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Fulfillment Jewelry Location Consumer 225

Retail TouchPoints

JULY 19, 2023

Using its 1,700+ stores to support fast fulfillment, Lowe’s has expanded same-day delivery services across the U.S. The retailer began piloting same-day delivery with OneRail in select markets in 2022. The retailer began piloting same-day delivery with OneRail in select markets in 2022. in partnership with OneRail.

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Fulfillment Shopping Marketing Store Operations 195

Inside Retail

NOVEMBER 2, 2023

million infringement notice for sending 212,471 marketing emails, according to the Australian Communications and Media Authority (ACMA). The emails were sent between July 2022 and May 2023 to customers who had previously unsubscribed, due to a combination of technology, system and procedural failures. Kmart Australia has paid a $1.3

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Fulfillment Marketing Department Stores 299

Retail TouchPoints

NOVEMBER 9, 2021

The retailer already has phased in the $15 per hour minimum wage across several markets and plans to hit this target nationally for both new and current associates by May 2022.

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Planning Marketing Store Operations ATS 277

Retail TouchPoints

MAY 18, 2023

SHEIN generated $23 billion in revenue and net profits of $800 million in 2022, people close to the company told WSJ. In 2022, SHEIN opened three new distribution centers, in Poland, Italy and the United Arab Emirates, bringing the total number of SHEIN “nearshoring bases” in EMEA to eight.

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Planning Marketing Net Profit Finance 219

Retail TouchPoints

JULY 5, 2022

As consumers have turned to more sources to shop, retailers have diversified their commerce and marketing strategies. In fact, Retail TouchPoints has seen the number of channels used to conduct business grow year after year in its annual Omnichannel and Fulfillment Benchmark Survey.

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Fulfillment Social Commerce Customer Retention Consumer 238

Retail TouchPoints

MARCH 14, 2024

The retailer already has opened similar pro-focused hubs across the country and expects to have 17 top pro markets equipped with new capabilities by the end of this year. Over the last several years, we have been investing to deliver a faster, more convenient, differentiated experience for our pros.

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Fulfillment Management Marketing Location 220

Retail TouchPoints

MAY 13, 2022

Instacart has moved closer to a planned IPO after confidentially submitting a draft registration statement with the SEC on May 11, 2022, although specific details were not revealed. Instacart, in a statement to CNN Business , said that the reduction was due to new market conditions. “[We

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Fulfillment Supermarket Marketing Planning 257

Retail TouchPoints

JUNE 16, 2022

The company will end operations in New York City and Boston after June 19, 2022 and lay off approximately 50 of its 950 global office staff members. fulfillment centers. The company has approximately nine fulfillment centers servicing its two U.S. markets and about 200 worldwide.

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Planning Fulfillment Accounting Marketing 252

Retail TouchPoints

APRIL 18, 2024

It’s already happening, as AI-powered marketing systems digest vast amounts of data on each individual shopper, develop a unique strategy to grow value and engagement, and generate true 1:1 promotions and pricing to achieve each strategy — all in an automated process that takes minutes for millions of shoppers at scale. That sounds good.

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Fulfillment Marketing Returns Supermarket 242

Retail TouchPoints

NOVEMBER 29, 2022

stores, to distribution center-based fulfillment of large items like riding mowers, grills and furniture. The retailer’s legacy distribution model had stores operating as nodes in the fulfillment process. Lowe’s kicked off the transition to the market delivery model in 2021 in its Florida and Ohio Valley regions.

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Fulfillment Markdowns Store Operations Customer Experience 244

Retail TouchPoints

JANUARY 25, 2022

As we navigate an interesting year of retail revival, now is the perfect time to make some small shifts and shrewd strides forward into 2022. Let’s dive into some small ideas that can help tackle big goals: 1) Think Big: Increase customer engagement with more interactive marketing. 5) Thing Big: Improve order fulfillment.

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Management Marketing Customer Experience Inventory Management 243

Retail TouchPoints

JULY 6, 2023

Yoga, running and training apparel and accessories will be sold in 12 countries via the Zalando Partner Program, with orders fulfilled by Zalando Shipment Solutions. Last month , Lululemon announced an international expansion strategy that included plans to open 50 net new stores this year, 30 to 35 of which will be international locations.

Fashion 238

Fashion Fulfillment Accessories Apparel 238

Retalon

DECEMBER 8, 2021

Why should retailers care about their Order Fulfillment Process? Order fulfillment may seem like a fairly straightforward process and according to the generic “high-level” definition, it is. In today’s market, putting the right fulfillment system in place gets you a competitive edge. What is order fulfillment?

Merchant Services 41

Merchant Services Fulfillment Drop-Shipping Shipping 41

Retail TouchPoints

MAY 16, 2022

Target was a model of agility during the pandemic, quickly expanding BOPIS and curbside pickup operations, and leveraging its store network for online fulfillment. Gomez reported that the retailer will have quadrupled the number of Black-owned brands it sells by the end of 2022.

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Promotions Advertising Fulfillment Shopping 222

Retail TouchPoints

MARCH 21, 2023

Amazon’s average cut of each sale surpassed 50% in 2022, according to a study by Marketplace Pulse , which also found that sellers have been paying Amazon more per transaction every year for the past six years. More than half ( 52% ) of sellers said they plan expand to additional platforms in 2023, up from 30% in 2022.

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Fulfillment Advertising Marketing Consumer 269

Retail TouchPoints

DECEMBER 16, 2022

Not too long ago, Wish was the top shopping app in the world , but eventually the very thing that helped it grow so large so quickly — shockingly cheap products — was also what caused it to lose favor with shoppers: when those products sometimes turned out to be cheaply made or deceptively marketed and took weeks to arrive.

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Shipping Fulfillment Checkout Fashion 292

365 Retail

JANUARY 6, 2022

Global architecture, planning and design firm CallisonRTKL has released its Forecast 2022 report – looking at the accelerators, disruptors, and constants shaping the built retail environment in the year to come. In 2022, we will see physical retail environments simplify in-person transactions. Tempur-Pedic (New York City).

Fulfillment 90

Fulfillment Clienteling Location Consumer 90

Rangeme

AUGUST 1, 2022

Fulfillment is a broad term that encompasses every aspect of storing, packing, and shipping your goods. Choosing the right 3PL will give you more time to grow your brand and work on product development, rather than miscellaneous fulfillment tasks. What are the benefits of outsourcing your fulfillment? Where are you growing?

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Fulfillment Shipping Wholesale Planning 52

Retail TouchPoints

DECEMBER 29, 2021

Thanks to the latest technological developments, the warehouse-first marketing approach has been losing steam, and online purchases are taking the lead. Virtual reality functions and applications are emerging as innovative solutions to fulfill customers’ demands, playing a crucial role when facing the industry’s most pressing challenges.

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Outdoor Consumer Fulfillment Customer Experience 262

Mass Relators

JUNE 2, 2022

. — Walmart said it plans to build four next-generation fulfillment centers that, combined with its existing facilities, will let it offer 95% of the U.S. will use a combination of people, robotics and machine learning to make the fulfillment of online orders faster and more efficient, the company said. population.

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Fulfillment Planning Shipping Location 52

Retail TouchPoints

MAY 3, 2022

CoOp is an umbrella term that covers several costs for Amazon, including marketing development funds, as well as damage and freight allowances. For example, rather than accepting an increase on freight terms, it may make more sense for a brand with a robust supply chain to handle freight to Amazon fulfillment centers internally or via a 3PL.

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Accounting Shipping Management Fulfillment 218

Cisco Retail

DECEMBER 12, 2021

These methods of fulfillment are designed to eliminate friction points and increase convenience often at the expense of security, giving bad actors additional opportunities to take advantage. According to the National Retail Federation’s 2021 National Retail Security Survey , 38.9% Book a tour now!

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Loss Prevention Kiosk Fulfillment Consumer 135

Mass Relators

JUNE 20, 2022

. — Wal­mart says it plans to build four next-generation fulfillment centers that, combined with its existing facilities, will let it offer 95% of the U.S. will use a combination of people, robotics and machine learning to make the fulfillment of online orders faster and more efficient, the company says. population.

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Fulfillment Planning Shipping Management 52

Mass Relators

MARCH 4, 2022

CINCINNATI — Kroger announced at its 2022 Business Update in Orlando Friday that it will offer more Americans delivery through the addition of spoke facilities in Austin and San Antonio, Texas and Birmingham , Ala. powered by the Kroger Fulfillment Network and Ocado Group. and Forest Park, Ga.

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