Retail TouchPoints

JULY 26, 2022

For the 2022 holiday season, the trillion-dollar question is how do brands and retailers maintain growth, but do it profitably with an omnichannel approach? Here are our five holiday shopping predictions to consider as you develop your strategy for the 2022 season. For retailers, 2022 is about playing the long game.

Drop-Shipping 306

Drop-Shipping Fulfillment Consumer Shipping 306

Retail TouchPoints

MARCH 20, 2025

In April 2022 Walmart added fuel discounts to the benefits of its Walmart+ loyalty program, available at more than 14,000 gas stations nationwide. By adding dozens of fuel and convenience stations this year, we are bringing even more value to our customers.

Location 162

Location Shopping ATS Store Operations 162

Retail TouchPoints

JANUARY 26, 2023

Sam’s Club is embarking on an ambitious expansion of its physical footprint, beginning with five new fulfillment and distribution centers opening this year — the first, in Georgia, in Q3 2023. The retailer also completed a chainwide rollout of inventory-scanning robots in October 2022. “As

Fulfillment 278

Fulfillment Checkout Shipping Location 278

Retail TouchPoints

NOVEMBER 3, 2021

He noted that Best Buy added ESLs in some locations after COVID forced its stores to close, and that high-performing retailers as a group spend an impressive 843% more on ESLs than other retailers. We’re forecasting 700% growth over the next two years for these second locations with dedicated inventory.”.

Payment Services 363

Payment Services Checkout Fulfillment Kiosk 363

Retail TouchPoints

FEBRUARY 27, 2024

Macy’s plans to close 150 underproductive nameplate stores — approximately 50 this year alone — and continue its expansion of smaller-format stores as it prioritizes investment in about 350 go-forward locations. lower than the same period in 2022, with comp sales down 5.4% drop from 2022. Q4 net sales of $8.1 billion were 1.7%

Location 278

Location Department Stores Fulfillment Planning 278

Retail Focus

JANUARY 6, 2022

Global architecture, planning and design firm CallisonRTKL has released its Forecast 2022 report – looking at the accelerators, disruptors, and constants shaping the built retail environment in the year to come. In 2022, we will see physical retail environments simplify in-person transactions. Tempur-Pedic (New York City).

Fulfillment 246

Fulfillment Clienteling Location Consumer 246

Retail TouchPoints

JUNE 3, 2022

Walmart will open four next-generation fulfillment centers over the next four years as it seeks to reach 95% of the U.S. fulfillment center to create an environment that is more comfortable for associates, has double the storage capacity and can fulfill twice as many orders per day. population with next-day or two-day shipping.

Fulfillment 260

Fulfillment Shipping Location Management 260

Retail TouchPoints

APRIL 6, 2022

Target ’s newly opened Times Square location — 30,000 square feet in the middle of Manhattan — features designs inspired by local culture. Additionally, as the retailer continues its $5 billion 2022 expansion , the Times Square store serves as an example of Target’s smaller-format capabilities.

Location 269

Location Fulfillment Accounting ATS 269

Retail TouchPoints

NOVEMBER 1, 2022

Location-Powered Experiences Drive Results. Leading retailers have addressed these challenges head-on by adopting new technology such as location infrastructure. Retailers use location to deliver stellar experiences for customers through their brand’s mobile app. How do These Strategies Drive Results?

Location 277

Location Payment Services Checkout Customer Experience 277

Retail TouchPoints

AUGUST 23, 2022

has launched the Business Optimization Of Shipping and Transport engine, or BOOST, which leverages data, AI and machine learning to choose the best fulfillment option for both the customer and LS&Co.’s BOOST locates items across LS&Co. orders by Black Friday 2022. s bottom line. in a statement.

Fulfillment 246

Fulfillment Shipping Accounting Consumer 246

Retail TouchPoints

OCTOBER 6, 2022

The Retail TouchPoints 2022 Retail Strategy & Planning (#RSP22) webinar series, now available on-demand, offered a wealth of tips and best practices across critical areas including pricing, location-based technology, inventory management and marketplaces. Mastercard Spending Data Reveals 4 Key Takeaways for Holiday 2022.

Merchant Services 287

Merchant Services Payment Services Promotions Location 287

Retail TouchPoints

SEPTEMBER 14, 2023

The problems with getting products to people quickly and cheaply are well-known: consumers want fast fulfillment, which is costly to provide, but they don’t want to pay high (or really any) shipping fees. Even Amazon , the trendsetter in fast fulfillment, isn’t immune to higher labor costs. in an interview with Retail TouchPoints.

Fulfillment 278

Fulfillment Shipping Supply Chain Management Consumer 278

Retail TouchPoints

OCTOBER 23, 2024

from a facility in Guangdong, China, and that it would charge sellers significantly lower fulfillment fees for items sold through the new storefront than items shipped domestically. Launched in 2022, Amazon Today allows retailers that sell on Amazon to offer speedy delivery from their brick-and-mortar stores in select cities.

Merchant Services 261

Merchant Services Fulfillment Shipping Jewelry 261

Retail TouchPoints

MARCH 14, 2025

The 150,000-square-foot space, located within the District at Howell Mill shopping center in Atlantas Upper Westside neighborhood, will offer furniture, home dcor, housewares, appliances and home improvement essentials. In May 2022 Wayfair opened its first AllModern store format in Lynnfield, Mass. will expedite deliveries.

Fulfillment 165

Fulfillment Location Shopping ATS 165

Retail TouchPoints

MARCH 24, 2022

With 2022 in contention to be the year things “finally, actually” return to “normal” (if we even remember what that looked like!), As a result, drop-off (at a carrier or retail location) became the preferred returns method for 67% of consumers, according to our BOXpoll surveys. consumers love the USPS.

Returns 312

Returns Drop-Shipping Merchant Services Shipping 312

Retail TouchPoints

MARCH 3, 2022

Target has big plans for 2022, with the retailer announcing plans to invest up to $5 billion this year to open new stores, enhance its digital, fulfillment and supply chain capabilities, and expand its shop-in-shop concept with Ulta Beauty. and New York’s Times Square.

Payment Services 246

Payment Services Shopping Planning Fulfillment 246

Retail TouchPoints

FEBRUARY 14, 2025

store last month , with another five in development and plans to eventually operate 50 locations in the region. In October 2023 Steve Madden completed its acquisition of the privately held womens fashion label Almost Famous , and in June 2022 Steve Madden deployed a new order management system from HotWax Commerce.

Accessories 279

Accessories Department Stores Finance Fashion 279

Retail TouchPoints

MARCH 9, 2022

With the potential for new COVID variants, record levels of inflation and evolving consumer preferences, 2022 retail design will change more in the next year than it has in the past decade. For the first time in over a decade, there is the opportunity to snatch up iconic locations that may not have been available before.

Fulfillment 264

Fulfillment Jewelry Location Consumer 264

Retail TouchPoints

AUGUST 31, 2022

That’s why summer 2022 is prime time for Retail TouchPoints to kickstart holiday coverage. Jack Stratten, Senior Trends Consultant, Insider Trends : “Experiential retail can help time-poor customers to achieve more in a single location, giving them a reason to visit and to stay longer.

Consumer 289

Consumer Sporting Goods Checkout Shipping 289

Retail TouchPoints

MARCH 4, 2022

One of the key elements will be the usage of Market Fulfillment Centers (MFC), automated fulfillment centers located within stores but stocked with a separate inventory. 25 after the retailer stated that it expects 2022 revenue to take a hit from the restructuring effort, according to CNBC.

Fulfillment 246

Fulfillment Apparel Planning Wholesale 246

Retail TouchPoints

JANUARY 22, 2025

The location also will serve as a drop-off point for users of Fanatics Collect, the collectibles marketplace Fanatics launched in June 2024. In 2024, Topps, which Fanatics acquired in January 2022 , acquired the exclusive trading card rights to the soccer Premier League, with product launching in time for the 2025-2026 season.

Location 257

Location Visual Merchandising Store Operations Customer Experience 257

Retail TouchPoints

JULY 5, 2022

In fact, Retail TouchPoints has seen the number of channels used to conduct business grow year after year in its annual Omnichannel and Fulfillment Benchmark Survey. Prediction 2: Diversification of fulfillment services will be key to omnichannel success. The store has become a central hub for omnichannel fulfillment.

Fulfillment 278

Fulfillment Social Commerce Customer Retention Consumer 278

Retail TouchPoints

OCTOBER 30, 2024

PetSmart has partnered with Grubhub to offer on-demand delivery of more than 14,000 items from its 1,400+ locations in all 50 states. Grubhub had partnered with Rite Aid for deliveries in November 2022 and added CVS in February 2024.

Location 173

Location Customer Experience ATS Fulfillment 173

Retail TouchPoints

JANUARY 27, 2022

The solution is expected to launch in the second half of 2022. The updated Dynamics 365 Intelligent Order Management tool is designed to help brands access new information and capabilities to better fulfill, ship and service customer orders.

Drop-Shipping 264

Drop-Shipping Fulfillment Shipping Returns 264

Retail TouchPoints

JULY 7, 2022

This expansion of its omnichannel offerings reflects growth plans that the retailer outlined in January 2022, when it revealed its goal of increasing annual sales to $8 billion to $10 billion and, over the next six to seven years, adding 500 new stores to its existing roster of more than 1,400 locations.

Fulfillment 290

Fulfillment Apparel Location Shopping 290

Retail TouchPoints

NOVEMBER 9, 2022

Items will be fulfilled from Sephora’s 500+ U.S. Additionally, consumers can shop on Sephora’s website for same-day delivery powered by DoorDash Drive, the company’s white label fulfillment platform. BJ’s Wholesale Club selected DoorDash as its grocery delivery partner across 226 stores in March 2022. Items from U.S.

Fulfillment 289

Fulfillment Wholesale Accounting Consumer 289

Retail TouchPoints

AUGUST 12, 2022

Ace Hardware is on an expansion tear; the retailer just marked the opening of its 105 t h new store this year and said it expects to add at least 60 more by the end of 2022. The new locations join the more than 5,600 stores already in operation across all 50 states and 70 countries.

Planning 246

Planning Store Operations Location ATS 246

Retail TouchPoints

JULY 21, 2022

Amazon expects to have thousands of custom electric delivery vehicles in more than 100 cities by the end of 2022 and to reach 100,000 vehicles across the U.S. Amazon has begun rolling out Rivian electric delivery vehicles in Baltimore, Chicago, Dallas, Kansas City, Mo., Nashville, Tenn., Phoenix, San Diego, Seattle and St.

Location 278

Location Fulfillment ATS 278

Retail TouchPoints

DECEMBER 9, 2021

There are, however, three things brands can do now to soften the bullwhip effect at various stages, setting themselves up for a less disruptive 2022. Brands with fixed logistics networks that must ship into specific ports in order to access dedicated warehouses and fulfillment centers won’t be able to take advantage of this strategy.

Fulfillment 305

Fulfillment Shipping Consumer Management 305

Retail TouchPoints

MARCH 6, 2023

Overall time in transit was 22% faster in 2022 over 2021 — and 42% faster than in 2020. To help kickstart its global goals, the brand opened its first international third-party logistics (3PL) location in Toronto, Canada. Over the past year, the brand also has made strides in wholesale.

Shipping 277

Shipping Fulfillment Consumer Wholesale 277

Retail TouchPoints

MARCH 23, 2022

Petco Health and Wellness Company unveiled a long-term financial framework outlining how the business will grow within the $119 billion pet goods industry for its 2022 Investor Day, held March 23. The pet retailer also reaffirmed its 2022 fiscal year guidance of net revenue ranging from $6.15 billion to $6.25

Planning 263

Planning Fulfillment Shopping Location 263

Retail TouchPoints

FEBRUARY 8, 2023

Vitamin Shoppe store to a franchise operation in February 2022 , but now the program is moving into a higher gear. The Vitamin Shoppe has opened the first of a planned dozen+ new franchise stores this year in Valparaiso, Ind. After announcing its ambitious franchising plans in May 2021, the retailer converted an existing Greensboro, N.C.

Planning 260

Planning Location Checkout Marketing 260

Retail TouchPoints

MARCH 30, 2022

Consumers’ continued reliance on omnichannel fulfillment has created new opportunities for industry giants like Walmart to differentiate and gain market share. comparable sales growth and growing market share in grocery during Q4 2021, and much of this success can be attributed to its robust last mile and fulfillment strategy.

Fulfillment 298

Fulfillment Drop-Shipping Supply Chain Management Grocer 298

Retail TouchPoints

AUGUST 1, 2022

“The expansion of Amazon’s same-day delivery to include beloved brands delivered directly from nearby retail locations is just another way we are offering customers even greater selection, at faster speeds,” said Sarah Mathew, Director of Amazon Delivery Experience in a statement. “We Seattle and Washington D.C.

Merchant Services 278

Merchant Services Fulfillment Checkout Location 278

Retail TouchPoints

JANUARY 9, 2023

Cephalofair Games , which recently released its Frosthaven game following a nearly $13 million Kickstarter campaign, had to manage fulfillment to both 83,000 backers and 600 independently owned retailers worldwide. There are a few Kickstarter fulfillment companies in the industry, but they never handled a project anywhere near this big.

Fulfillment 58

Fulfillment Shipping Management Location 58

Retail TouchPoints

JULY 6, 2023

Yoga, running and training apparel and accessories will be sold in 12 countries via the Zalando Partner Program, with orders fulfilled by Zalando Shipment Solutions. Last month , Lululemon announced an international expansion strategy that included plans to open 50 net new stores this year, 30 to 35 of which will be international locations.

Fashion 278

Fashion Fulfillment Accessories Apparel 278

Retail TouchPoints

JULY 21, 2020

At the store level, the funds will go toward: Renovations to nearly one-third of its locations; Expansion of curbside pickup ; Piloting “micro fulfillment centers” within supercenters to speed up fulfillment of pickup and delivery orders ; and Deploying digitization, robotics and Internet of Things (IoT) technologies to make stores smarter.

Fulfillment 239

Fulfillment Payment Services Beauty and Health Checkout 239