Retail TouchPoints

JUNE 23, 2022

The 2022 back-to-school (BTS) season could be the most “normal” since the start of the pandemic, with even more demand than the record-setting BTS 2021 season for clothing, classroom supplies and new technology. Regardless of your customers’ age demographic, it’s a smart idea to offer digital wallet payment options at checkout.

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Retail TouchPoints

JUNE 24, 2022

Online fast fashion retailer SHEIN is hosting the latest in its traveling series of pop-up events at San Francisco’s Embarcadero Center from June 24 to 26, 2022. The online resale platform offered Bay Area customers 40% off their first ThredUP purchase and free shipping if they pledged not to shop the SHEIN pop-up event.

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Retail TouchPoints

JANUARY 29, 2024

While nearly two-thirds ( 65% ) of retailers responding to the 2022 survey had assigned in-store staff to these tasks, that percentage dropped to 56% in 2023. Another indication of this change is that the number of retailers providing dedicated space for order prep also dipped between 2022 and 2023, from 60% down to 43%.

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Retail TouchPoints

JULY 26, 2022

In a letter to employees published to the company’s site, Shopify CEO Tobias Lütke revealed that the ecommerce platform would lay off 10% of its staff — approximately 1,000 jobs — effective July 26, 2022. To help merchants, we threw away our roadmaps and shipped everything that could possibly be helpful.”. Now, we have to adjust.

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Retail TouchPoints

APRIL 27, 2023

A 2022 survey of more than 13,000 consumers worldwide found that 66% had stopped buying from a company because of a mismatch in values. The 2022 survey also found that a company’s environmental practices were a deciding factor for 78% of consumers. Smarter Shipping Options Transport is a large component of the ecommerce footprint.

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Retail TouchPoints

FEBRUARY 21, 2024

Online shopping is now easier than ever before, enabling consumers to purchase everything from socks to a dining room table from a computer at their home to a mobile phone in an airport terminal. While this is good news for many ecommerce retailers, it has also become more and more expensive to deliver those goods to customers.

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Retail TouchPoints

APRIL 28, 2022

There is no doubt that customers value convenience over sustainability, which is why same-day shipping remains a popular delivery option along with the increasing rate of returns in ecommerce. At least 65% of world economies have committed to achieve net zero by 2050. It helps address the need for one-day or same-day deliveries.

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Retail TouchPoints

JANUARY 2, 2024

Deloitte found that consumer interest in co-branded credit cards dropped 11% between 2022 and 2023. Bobby Stephens, Principal at Deloitte Consulting and a leader in Deloitte Digital’s Retail & Consumer Products practice, shared insights to help guide retailers’ priorities in 2024 and beyond. A major reason for this drop?

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Retail TouchPoints

JANUARY 14, 2022

Notably, the highest spending levels came at the beginning and end of the season. In the final weeks leading up to Christmas and post-Christmas, we saw digital sales spike again,” said Rob Garf, VP and GM of Retail at Salesforce in an interview with Retail TouchPoints. “ trillion , up from $1.1 trillion in 2020, while U.S. 18 and Dec.

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Retail TouchPoints

AUGUST 15, 2022

As you develop your plans for 2023, consider these recommendations, based on the 2022 survey findings: Diversify Your Marketing Mix . In fact, the use of traditional media — such as TV, radio, direct mail and outdoor advertising — as a customer acquisition tool rose from 29% in 2021 to 51% in 2022, second only to email outreach (68%).

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Retail TouchPoints

OCTOBER 17, 2023

In its original incarnation, Bed Bath & Beyond (BB&B) was defined by its in-store experience: exploring exactly what was included in the “beyond” category, checking out the gizmos and gadgets near the cash wrap and then redeeming those ubiquitous 20% off coupons at checkout. RTP: What do you see for the future of the new BB&B?

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Retail TouchPoints

JULY 13, 2023

“The biggest advantage that comes with [supply chain visibility] is knowing where you have stability in your supply chain,” said Balika Sonthalia, Senior Partner and Head of the Strategic Operations Practice for the Americas at Kearney in an interview with Retail TouchPoints. Adoption also is rising because prices are dropping.

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Retail TouchPoints

MARCH 28, 2022

Through this partnership, Ulta and Happy Returns will increase the total number of Return Bar locations to more than 5,000 by the end of 2022. At the end of the process, they receive a QR code, which they bring with their items — no box or receipt required — to the Return Bar at an Ulta Beauty store to complete the return.

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Retail TouchPoints

APRIL 26, 2022

The rapidly growing retailer, which raised $100 million in a February 2022 funding round, plans to open 25 new stores in 2022 , with more coming in 2023. Foxtrot will be among the innovative thought leaders presenting at the 2022 Retail Innovation Conference and Expo on May 10-12, 2022, in Chicago.

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Retail TouchPoints

AUGUST 7, 2023

And Wish, which held that top spot back in 2018, has now dropped out of the top 50 completely after having fallen to #35 as of last March. There are other troublesome indicators for the company: Q2 saw declines across the board at Wish. The trade-off is long shipping times, another thing Wish is working hard to improve.

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Retail TouchPoints

DECEMBER 23, 2022

Discounting and perks like free shipping have been successful drivers of Black Friday and Cyber Monday campaigns; however, dropping prices is not a winning strategy that creates a path to profitability. As 2022 wraps up, it’s time for a “reset.” Brian McGlynn is the General Manager of Commerce Solutions at Coveo.

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Retail TouchPoints

NOVEMBER 20, 2023

Dick’s Sporting Goods also attributed part of the brand’s 23% profit drop in the second fiscal quarter of 2023 to theft ( CNBC ). External Theft According to the NRF, shoplifting and other forms of external theft, including burglary, accounted for 37% of reported shrink in 2022. According to a June study by the U.S.

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Retail TouchPoints

MARCH 30, 2022

“We know that getting people their items as quickly as possible is a critical factor in customer satisfaction and loyalty, so there is heightened focus on how we can ensure customers are getting their items,” said Camille Dunn, Director of Corporate Communications, Last Mile at Walmart in an interview with Retail TouchPoints. “We

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Retail TouchPoints

AUGUST 22, 2024

Although her Wall Street background gave her a clear advantage in finance, her time working under Mary Beth Laughton — Sephora’s VP of Ecommerce at the time — unlocked new career possibilities. I raised my hand, said I believed there was a role there, and we have been chipping away at our omnichannel experience since.”

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Retail TouchPoints

OCTOBER 26, 2022

After getting her MBA at Stanford, she returned to India and spent the next decade in retail, just as ecommerce was taking off in the country. I had been at the heart of the digitization in the B2C space, but hadn’t seen it in B2B , so that was one white space right there. But that degree came in handy.

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Small Biz Trends

JUNE 3, 2022

More small businesses are now online, which requires shipping items to their customers near and far. This means ensuring the safety of each item during shipping with suitable packing material. Bubble mailers protect the item you ship, so they arrive at their destination safely. They are popular shipping materials.

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Retail TouchPoints

FEBRUARY 5, 2024

So it’s a bit surprising that Amazon would be willing — is even pushing — to get rid of that “brand moment” at the point of delivery. Over the last few years, Amazon’s brand recognition has become very nearly absolute while, at the same time, the importance of third-party sellers to its business has increased. and Canada.

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Inside Retail

JUNE 16, 2021

Paul Gould, Sheridan Group’s general manager, was on site at a cotton farm near Goondiwindi, Queensland, on Wednesday to witness two tonnes of cotton, from textiles and garments, being spread across the soil which is being prepared for the next crop in October. And fibres don’t have to be shipped offshore.

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Retail TouchPoints

JULY 3, 2024

A Fast Move into 1,200 Walmart Stores Monica Royer Following a “single email outreach from Walmart” that Royer received in August 2022, the brand “delivered an initial $10 million business to Walmart that launched in February 2023 in about 1,200 of their stores,” she said. How do we think about ourselves?

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Small Biz Trends

MAY 30, 2022

This can be particularly useful at points of sale for payment processing and signatures, for taking photos, or for any task that requires you to be mobile. Best 8-inch Tablet for Entrepreneurs in 2022. Also noted is its lightweight at only.76 You don’t want to be carrying around a bulky device if you don’t have to.

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Retail TouchPoints

OCTOBER 24, 2022

Sneakers are designed for moving quickly, and the same could certainly be said of The Edit LDN , a global marketplace for limited-edition sneakers and streetwear that is growing at 500% year-over-year after just 2.5 11, 2022. And if they sell enough to achieve Baller status, then they get to go into the inventory sold at Harrods.

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Retail TouchPoints

NOVEMBER 10, 2022

Reward members with Beauty Insider points for attending and interacting at the retailer’s Sephoria virtual brand founder events. We’re also supporting convenience, for example with the September 2022 addition of free shipping for all Beauty Insider members. Emeline Berlind. How does Beauty Insider help support that strategy? .

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Small Biz Trends

JULY 15, 2022

This Singer heavy-duty machine has all the features of a high-grade professional sewing machine but at a much lower price point than most. This machine includes an automatic built-in needle threader and a convenient, jam-resistant drop-in top bobbin. YOU MIGHT ALSO LIKE: Best Office Floor Mats for 2022. Buy on Amazon.

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Retail Gazette

FEBRUARY 27, 2024

Shop price inflation dropped for the second consecutive month in February, hitting its lowest point of annual growth since March 2022. in January, marking the tenth consecutive monthly drop in the category. in January, marking the tenth consecutive monthly drop in the category. for the month, compared to 2.9%

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Small Biz Trends

JUNE 15, 2022

Best Commercial Soap Dispensers in 2022. It is pretty compact at 4.5 It has three nozzles so you can fill foam, spray, or liquid drop soaps or sanitizers. And you can adjust the liquid to come out in one, two, or three drops, depending on what type of product you are using. At 6 x 3.3 inches and 2.4 Buy on Amazon.

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Retail TouchPoints

APRIL 25, 2023

On the B2B side, Merrell is using 3D and AR tech to sell their products via digital showrooms, prior to manufacturing and shipping, to increase speed to market, reduce costs and lower their carbon footprint. The furniture and home goods space is another sector of the market that’s seeing increased applications of this technology.

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Inside Retail

FEBRUARY 11, 2024

During her time at Lululemon, which spanned 13 years from 2012 to 2020, Shaughnessy led over 40 stores and oversaw the brand’s national wholesale and community presence in ANZ. Its 10th store will open at Sunshine Plaza on March 10, and its 11th store at Pacific Fair on May 4.

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Retail TouchPoints

JULY 1, 2022

Subscriptions can be tricky business, not least because most consumers at one time or another have had a bad experience with a subscription service. That has not stopped consumers from subscribing though, especially with the rise of new takes on the model (box services, auto shipping and streaming TV, to name just a few).

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Inside Retail

APRIL 14, 2022

The fast fashion retailer said it expects revenue declines and a large drop in profit in its Greater China segment in the second half and for the whole of fiscal 2022 due to Covid restrictions. The company maintained its full-year profit forecast at 270 billion yen.

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Cisco Retail

MAY 27, 2022

In part one of our Black Hat Asia 2022 NOC blog , we discussed building the network with Meraki: . Using SecureX sign-on to streamline access to the Cisco Stack at Black Hat by Adi Sankar . New Integrations Created at Black Hat Asia 2022. Training course at time in location: “Web Hacking Black Belt Edition”.

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VMS

NOVEMBER 30, 2022

n 2022, inflation drove prices and interest rates higher. Mid-year, Walmart announced that its profits were sinking – an attempt at transparency aimed at calming investors and soothing shoppers. Starbucks workers organized at many locations in 2022. Happy New Year. INFLATION ON. YOUR MIND. LIKE THE PALM.

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Inside Retail

SEPTEMBER 27, 2023

Last week, the Detroit-based company launched Xpress Ship, a new feature that shortens the shipping time for verified items to three business days. Under the Xpress Ship program, products are sent to an authentication centre, where they go through a multi-step verification process.

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