Retail TouchPoints

JANUARY 31, 2024

We’ve all heard that today’s empowered consumer demands seamless and consistent experiences, but new research from CI&T indicates that these expectations are higher than ever. consumers of all ages, races and genders, as well as an assessment of digital retail strategies across various product categories.

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Inside Retail

SEPTEMBER 27, 2023

Last week, the Detroit-based company launched Xpress Ship, a new feature that shortens the shipping time for verified items to three business days. Under the Xpress Ship program, products are sent to an authentication centre, where they go through a multi-step verification process.

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Retail TouchPoints

OCTOBER 6, 2022

Rather than being limited to a jam-packed four to five weeks from Black Friday to Christmas Eve, consumers are beginning their shopping as early as October (with a few doing so even earlier than that). Mastercard Spending Data Reveals 4 Key Takeaways for Holiday 2022. Following are recaps of some of the most pertinent presentations.

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Independent Retailer

OCTOBER 31, 2022

With more consumers shopping online each year, brands need to be prepared for a significant increase in orders. The 2022 holiday season is just around the corner, and with it comes a plethora of shipping challenges. With more consumers shopping online each year, brands need to be prepared for a significant increase in orders.

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Shipping Fulfillment Planning Management 79

Retail TouchPoints

MARCH 24, 2022

Ask any retailer or consumer and they’ll agree on this point: ecommerce returns are a problem — albeit for diametrically opposed reasons. Meanwhile, more than three in four (78%) consumers say they’ve had an inconvenient online returns experience recently, per Pitney Bowes latest BOXpoll survey.

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Retail TouchPoints

FEBRUARY 15, 2022

So what changes should we expect to see in 2022? Outfits like GoPuff, Gorillas and 1520 took the grocery market by storm in 2021, offering a limited menu of consumables, delivered to your door in an incredible 30 minutes or less (and commanding multi-billion dollar valuations in the process.) Here’s my take: 1.

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Retail TouchPoints

JULY 22, 2022

At the end of 2021, the editors of Retail TouchPoints took a stab at predicting what would happen in ecommerce in 2022. Now, at the halfway point of the year, we thought we’d check in on how well our predictions have held up. 2022 certainly isn’t turning out how anyone thought it would.

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Retail TouchPoints

MARCH 31, 2023

by storm, rising to the top of the app charts and garnering millions of fans, until consumers began to realize the cost of those ultra-low prices — long delivery times and often poor quality products. From March 30 (3/30) to April 5, 2023, shoppers will have access to deals on thousands of products and free shipping on all orders over $10.

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Retail Minded

MAY 13, 2024

The retail industry covers many items you can’t live without—from the food you consume to the devices that make your life convenient. This wouldn’t have been possible without technologies and the ease of shipping. Industry estimates show that the wooden crates market was valued at USD$ 986.34 million in 2022. The result?

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Shipping Drop-Shipping Fulfillment Consumer 52

Retail TouchPoints

JANUARY 21, 2022

Against daunting odds, the 2022 Na tional Retail Federation Big Show once again brought retailers and suppliers face to face IRL from Jan. 16-18 at New York City’s Javits Center. That’s been essential to keeping the economy and our industry moving forward — and now that consumers know what we’re capable of, they expect it.”.

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Retail TouchPoints

FEBRUARY 8, 2024

FBM already is working with consumer brands including Spot & Tango , Cometeer and Little Spoon. “At At Misfits Market, we’re always looking for ways to reimagine the food system and eradicate food waste by finding value in places others don’t look,” said Abhi Ramesh, Founder and CEO of Misfits Market in a statement. “At

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Inside Retail

JUNE 27, 2022

Between a global pandemic, a ship getting stuck in the Panama Canal , unprecedented spikes in demand leading to a global snafu of shipping containers, historically long queues of ships waiting to berth in ports around the world, war, and rising inflation; it almost beggars belief that all of this has occurred in just two short years.

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Shipping Consumer Shopping Accounting 130

Retail TouchPoints

JANUARY 10, 2023

DoorDash has introduced Package Pickup, allowing consumers across the country to have the service deliver up to five return items per trip to UPS, FedEx or the USPS. Consumers can attach prepaid shipping labels to their returns or send a shipping QR code directly to their “Dasher” via the DoorDash app.

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Inside Retail

DECEMBER 13, 2023

With sales almost entirely online, the retailer generated about US$23 billion in global revenue in 2022, according to research firm Coresight. Shein accounted for nearly one-fifth of the global fast-fashion market in 2022, outpacing Zara and H&M. Shein introduced 1.5

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Retail TouchPoints

JANUARY 29, 2024

While more than half ( 54% ) of retailers responding to the 2023 Omnichannel and Fulfillment Benchmark Report said active physical stores are the final locations for inventory prior to delivery, retailers are increasingly using third-party services to handle the actual mechanics of picking, packing and delivering items to consumers.

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Retail TouchPoints

OCTOBER 13, 2021

Vuori has received a $400 million investment from SoftBank Vision Fund 2 that values the activewear brand at $4 billion just six years after its debut. Launched in 2016 as a DTC business, Vuori has since expanded to brick-and-mortar via wholesale at retailers including Nordstrom and REI , as well as with 10 standalone stores.

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Retail TouchPoints

JUNE 23, 2022

The 2022 back-to-school (BTS) season could be the most “normal” since the start of the pandemic, with even more demand than the record-setting BTS 2021 season for clothing, classroom supplies and new technology. Regardless of your customers’ age demographic, it’s a smart idea to offer digital wallet payment options at checkout.

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Retail TouchPoints

NOVEMBER 3, 2021

The desire is still there to do touchless, but for different reasons than COVID safety,” he said during a presentation at the 2021 retailX conference in Chicago. More Dark Kitchens Over the next five years, QSR chain Wendy’s is planning to add 700 kitchens in converted shipping containers to support delivery.

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Retail Focus

OCTOBER 4, 2022

of all retail spending when the pandemic was at its peak in 2020. And while physical stores have long since reopened, the average consumer still faces plenty of challenges. All of which has a knock-on effect for retailers and could prompt a worrying trend – especially as we approach peak shopping and shipping season in 2022.

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Retail TouchPoints

SEPTEMBER 14, 2023

that delivers pretty much any item to a consumer with science fiction-style immediacy, retailers remain bound by 21 st -century delivery methods. Fast Fulfillment Challenges Abound The availability and affordability of labor, or the lack thereof, is currently a major issue in achieving fast fulfillment at an affordable cost.

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Retail TouchPoints

OCTOBER 4, 2022

The ecommerce giant noted that the program was introduced to help consumers as they weather rising costs on essentials. The company’s discounted Prime membership has received a new name — Prime Access — and allows those who qualify to register for the service at a monthly rate of $6.99 compared to the full cost of $14.99

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Payment Services Shipping Planning Consumer 274

Retail TouchPoints

NOVEMBER 10, 2022

Reward members with Beauty Insider points for attending and interacting at the retailer’s Sephoria virtual brand founder events. Retail TouchPoints (RTP): How is Sephora dealing with shifts in shopper behavior over the past few years, particularly as consumers’ budgets have come under increased pressure? . Emeline Berlind.

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Retail TouchPoints

JANUARY 2, 2024

However, a Deloitte survey reveals that consumers’ loyalty program preferences and expectations are evolving. The most significant shift in the loyalty sphere is consumers’ attitudes toward co-branded credit cards. Deloitte found that consumer interest in co-branded credit cards dropped 11% between 2022 and 2023.

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Drop-Shipping Consumer Customer Retention Shipping 286

Retail TouchPoints

AUGUST 7, 2023

And Wish, which held that top spot back in 2018, has now dropped out of the top 50 completely after having fallen to #35 as of last March. There are other troublesome indicators for the company: Q2 saw declines across the board at Wish. The trade-off is long shipping times, another thing Wish is working hard to improve.

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Retail TouchPoints

APRIL 18, 2023

There are seemingly endless opportunities to shop — or be inspired to shop — in both the physical and digital worlds at any moment. Today’s consumers move across digital, physical and social platforms with ease, switching from browsing, researching and buying in seconds. Shopping is everywhere.

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Merchant Services Payment Services Social Commerce Returns 269

Retail TouchPoints

SEPTEMBER 29, 2023

The iconic brand also will expand to cruise ship and airport venues, with its first airport store scheduled to debut at Dallas/Fort Worth International Airport in November 2023 via a partnership with Duty Free Americas. WHP Global will roll out flagship-style Toys ‘R’ Us stores throughout the U.S. Retail Group.

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Planning Specialty Retailers Shipping Returns 293

Inside Retail

FEBRUARY 14, 2023

After multiple paradigm shifts in 2022, retailers are facing a very different landscape in the months ahead. Then, seemingly out of the blue, around mid-2022 many shoppers realised they could no longer afford their lifestyle. Here’s a quick review of the biggest ones, whose impact is likely to extend well beyond 2022.

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Independent Retailer

AUGUST 19, 2022

“The classic thing that happens when consumers see price increases is they tend to mainly buy things and stock them for a longer amount of time because they start to understand that they will pay more tomorrow than they will today.” That means consumers are more likely to buy gadgets, or toys early, especially when they are discounted.

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Shipping Merchant Services Consumer Returns 85

Inside Retail

FEBRUARY 5, 2024

As we venture into 2024, Australian retailers stand at the crossroads of evolving consumer behaviours, economic uncertainties, and technological advancements. Embracing omnichannel behaviours: Following the post-pandemic surge in in-store shopping seen in 2022, last year marked a significant shift back to online spending.

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Shipping Fulfillment Returns Accounting 130

Inside Retail

MARCH 15, 2022

They have absolutely loved the new look and layout and we can’t wait to roll this out even further in 2022. ARO: What are some of the interesting challenges Witchery is focusing on for 2022? ARO: What are three of the most exciting opportunities for the Australian fashion industry in 2022?

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Retail TouchPoints

MAY 3, 2022

With more investment on the table, it is more important than ever for brands to take stock of their own businesses and changes occurring at Amazon to successfully navigate their annual negotiations. Avoid this at all costs. of the United States’ net digital ad revenue, according to Insider Intelligence. Know the Numbers.

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Retail TouchPoints

AUGUST 7, 2023

The service, which debuted in November 2022, now provides message-based consultations in 34 states and video visits nationwide. Customers can use Amazon Pharmacy and get their prescription with free shipping or choose another pharmacy. “As And, they can see the cost before they start the visit.”

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Inside Retail

NOVEMBER 23, 2021

I’ll start with a particularly interesting one that has strong voices on either side: what proportion of sales will be online in 2022? Yet we’ve also seen consumers in locked down states line up for hours to access physical retail as it reopened. Well, it’s a complicated question with multiple factors at play. So which is it?

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Consumer Shopping Accounting Fulfillment 130

Nvidia

JANUARY 4, 2022

During a special virtual address at the show, Ali Kani, vice president and general manager of Automotive at NVIDIA, detailed the capabilities of DRIVE Hyperion and the many ways the industry is developing on the platform. Innovation at Scale. CES has long been a showcase on what’s coming down the technology pipeline.

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Retail TouchPoints

DECEMBER 19, 2022

The ThredUP RaaS platform allows brands to tap into its Clean Out program, which helps consumers clean out their closets for retailer credit. customers can print a prepaid shipping label from torrid.thredup.com, fill a shippable box with apparel, shoes and accessories from any brand and send it to ThredUP free of charge.

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Accessories Apparel Fashion Shipping 290

Retail TouchPoints

SEPTEMBER 2, 2022

1, 2022 launch of its Temu site, according to CNBC and other media reports. The site offers items across categories including apparel, jewelry, pet supplies and home and garden, many at bargain prices. Temu’s site shows average shipping times to most of the U.S.

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Retail TouchPoints

AUGUST 3, 2023

Individuals and companies are finding that they can apply the lens of sustainability to virtually any part of their operations — from the raw materials used to make products to how those products are packed for shipping to handling the waste that comes from unsold food. and Canada.

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