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Holiday Shopping Trends and Payments Innovations: Experience as Competitive Advantage

Retail TouchPoints

Payments technology is central to the shopping experience. During the holiday rush the security and ease of the payments experience can be as crucial as product price or availability. How can retailers update their payments systems to meet rapidly changing consumer behavior during peak demand?

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DoorDash Simplifies Multi-Merchant Shopping, Offers Discounts to EBT Recipients

Retail TouchPoints

DoorDash has redesigned its shopping experience for retail products, allowing customers to search for an item across multiple merchants with prices and estimated delivery times displayed in a single view. per month, offering $0 delivery fees and lower service fees on eligible orders.

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Research uncovers the habits of consumers using BNPL. Hint: They spend more

Inside Retail

Once, borrowing money to make a purchase was a relatively tedious process, not a spur-of-the-moment thing. In recent years, though, the financial technology or fintech revolution in the customer credit market has changed all that, with the meteoric rise of buy-now-pay-later (BNPL) services. But does it also change our spending habits?

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Retail Risk Management And Business Protection From Emerging Threats

Retail Minded

Hackers exploit vulnerabilities in payment systems, leading to customer data leaks, financial loss, and reputational damage. In response, many retailers are adopting AI-driven inventory management systems to monitor real-time product conditions and automate quality control processes. million, the highest on record. By value, the U.S.

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Authentic to Roll Out Instant Cash Refunds Across Brand Portfolio

Retail TouchPoints

A phased rollout of the service will start with Reebok, Champion, Vince Camuto and Juicy , to be followed by additional Authentic brands including DC Shoes, Roxy, RVCA and Volcom. Authentic has made similar deals for services that it can apply across its entire portfolio.

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Parachute to close 19 stores this year, shift away from ‘massive storefronts’

Retail Dive

This follows the company’s venture into home furnishings, which started in 2021 with bed frames. In 2021, Parachute launched an exclusive collection with Crate and Barrel for a limited six-month run. In April, a customer service representative confirmed via live chat that the Flatiron location would close.

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Grocery Trend Report: Upgrading Digital Shopping to Support ‘Power Users’ and Appealing to Ethno-National Identities

Retail TouchPoints

Online grocery shopping soared during the COVID pandemic, rising from 52% of all grocery shoppers in 2020 to 64% in 2021, according to FMI, The Food Industry Association. Instead, individual categories each have their own “puesto,” or stall, with a dedicated merchant and exclusive recipes cooked in-store.