VMS

JANUARY 25, 2022

Retailers expect more than $761 billion in merchandise sold last year to be returned by consumers, according to a report released today by the National Retail Federation and Appriss Retail. retail sales, which soared to $4.583 trillion in 2021. “As The 2021 total rate of returns (16.6 to return fraud. billion (10.6

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Returns Loss Prevention Payment Services Visual Merchandising 52

I Vend

FEBRUARY 13, 2022

Check out of a store – brick and mortar or digital – these days and chances are you’ll be offered a choice of payment types that would have blown your mind ten years ago. iVend POS iVend helps retailers offer the broadest range of payment types. iVend POS iVend helps retailers offer the broadest range of payment types.

Payment Services 98

Payment Services Checkout Point of Sale Customer Experience 98

Retail TouchPoints

JULY 25, 2022

With the advent of Apple’s Pay Later offering, greater attention has been paid to the BNPL market. Market leaders such as Afterpay and Klarna forged new brand partnerships, and as their offerings became more visible, it quickly became an alluring option, particularly for the emergent Gen Z. with Klarna.”. with Klarna.”.

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Payment Services Advertising Accounting Consumer 219

Inside Retail

JANUARY 10, 2023

According to GlobalData’s e-commerce analytics, Singapore’s e-commerce market is set to reach US$17.9 BNPL services are gradually gaining prominence in Singapore, with a growing preference for flexible payment methods among consumers,” Neralla Rama Ravi Teja, a retail analyst at GlobalData, told Inside Retail. “All

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Payment Services Consumer Finance Apparel 130

Inside Retail

SEPTEMBER 19, 2023

Leading market research firm Euromonitor International has just unveiled its 2023 rankings for the Top 10 fastest growing and biggest retailers in Asia Pacific, with Indonesia’s GoTo stealing the spotlight. Post-pandemic, consumers are returning to physical stores that offer immersive experiences.

Retail Marketing 130

Retail Marketing Marketing Apparel Fulfillment 130

Small Biz Trends

JUNE 29, 2023

The customer service representative emerges as a pivotal figure, often embodying the company’s image. This article details the specifics of crafting a precise and comprehensive customer service representative job description tailored for a small business environment. Processing payments and refunds.

Payment Services 75

Payment Services ATS Accounting Fulfillment 75

Retail TouchPoints

JUNE 23, 2022

The 2022 back-to-school (BTS) season could be the most “normal” since the start of the pandemic, with even more demand than the record-setting BTS 2021 season for clothing, classroom supplies and new technology. Personalize Your Back-to-School Marketing. Give Back-to-School Shoppers Alternative Payment Options.

Payment Services 288

Payment Services Checkout Drop-Shipping Customer Retention 288

Inside Retail

MARCH 27, 2023

In February, ShopBack, a shopping, rewards and payments platform, partnered with Sunway Pyramid, a mall in Malaysia, on the ShopFiesta event to reward shoppers with promotions and giveaways. Shoppers were able to make purchases at a discount and split their payments into three instalments. It was all about boosting in-store shopping.

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Merchant Services Payment Services Marketing Spend Finance 130

Retail TouchPoints

AUGUST 14, 2023

Seeking to move closer to the goal of cutting its waste footprint in half by 2030, Starbucks has added 12 locations to its 100% reusable operating model. will serve beverages either in customers’ personal cups or in a reusable “Borrow A Cup,” which customers can take with them and return in smart return bins.

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Retail TouchPoints

APRIL 6, 2022

Mall operator Unibail-Rodamco-Westfield SE (URW) is reportedly looking to divest most of its U.S. The plan, which was first announced in February 2021, may end up seeing a loss on the $14 billion it spent four years ago to acquire some of the country’s top-performing malls. URW valued its U.S. portfolio at $13.2 URW valued its U.S.

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Payment Services Department Stores Advertising Planning 273

Retail TouchPoints

JANUARY 15, 2021

But when looking at these numbers, the excess data can feel overwhelming, so we’ve rounded up the most important retail metrics to leverage in 2021. You’ll want to look at organic sessions, paid sessions, how long people have stayed on your page and the number of new visitors vs. returning visitors. Website traffic: More than 4.5

Payment Services 150

Payment Services Promotions Shipping Planning 150

Small Biz Trends

OCTOBER 21, 2021

A niche market can be defined as a subgroup of a larger market that has its own unique identity, needs, and, preferences making it stand out from the overall market. Niche marketing entails channeling marketing efforts towards first identifying a particular type of clientele and their particular needs.

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Marketing Payment Services Target Market Beauty and Health 139

Retail TouchPoints

FEBRUARY 15, 2022

Outfits like GoPuff, Gorillas and 1520 took the grocery market by storm in 2021, offering a limited menu of consumables, delivered to your door in an incredible 30 minutes or less (and commanding multi-billion dollar valuations in the process.) Ultra-rapid grocery delivery will gain further influence.

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Grocer Payment Services Checkout Value Offer 320

Inside Retail

SEPTEMBER 1, 2021

Founded in July 2020 and launched in February 2021, Refundid is a fintech tool designed to cut, or essentially eliminate, waiting times for refunds for products bought online. Over the past five or six years we’ve seen huge strides in payments technology, co-founder and chief Brad Karney adds. The time is now. At the forefront”.

Merchant Services 130

Merchant Services Payment Services Returns Planning 130

Retail TouchPoints

AUGUST 25, 2021

If retailers think online shopping in 2021 is about the simple exchange of goods for money, they’re doing it wrong. If a retailer’s online infrastructure can’t cope with a sudden spike in demand following, say, a Black Friday sale, those customers are unlikely to return. From Monolith to Microservices.

Payment Services 263

Payment Services Shipping Customer Experience Supermarket 263

Retail TouchPoints

OCTOBER 6, 2022

The Mastercard SpendingPulse measures in-store and online retail sales across all forms of payment, providing a wealth of insights to help merchants refine and optimize their holiday strategies. The return to offices and social events is inspiring consumers to level up their wardrobes and focus more on apparel and footwear.

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Merchant Services Payment Services Promotions Location 268

Inside Retail

APRIL 11, 2021

This program was set to run until the end of September 2020, later extended to the end of March 2021, albeit with changes to eligibility and rates. This, somewhat unexpectedly, created a sugar-hit for retailers, with estimates that nearly two-thirds of these payments were spent on discretionary purchases.

Payment Services 130

Payment Services Consumer Management Returns 130

Retail Focus

APRIL 7, 2022

For many SME retailers, the thought of scaling their businesses to enter new markets has many perceived barriers, particularly if you’re managing multiple roles within your business from stock procurement to marketing, quality control and customer services. Consider other international markets .

Payment Services 130

Payment Services Drop-Shipping Fulfillment Shipping 130

Inside Retail

NOVEMBER 14, 2022

This means adopting new-generation technologies such as digital signage, powered by a robust operating system, enabling remote management, personalisation and interactivity with in-store signage. “As Traditional operating systems can’t keep up on processes, costs, or implementation,” says Hanns.

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Kiosk Payment Services Promotions Customer Experience 289

Retail TouchPoints

DECEMBER 30, 2021

Account takeover fraud, which is driven by impostor scams, increased by 50%, with no signs of slowing down in 2021. The 2021 Javelin Identity Fraud Study includes findings on identity fraud scam approaches that criminals use on each generation: Baby Boomers. Screen every order, even those from returning customers.

Merchant Services 287

Merchant Services Accounting Payment Services Returns 287

365 Retail

AUGUST 16, 2021

The new structure is designed to overcome challenges surrounding infrastructure, distribution and supply chains, allowing Aubin’s team the freedom to design and create, without the constraints of overseeing back-end operations. Peter Williams, Founder of Aubin.

Returns 76

Returns Payment Services Fulfillment Fashion 76

Inside Retail

OCTOBER 6, 2021

Fast forward to October 2021, and Australia’s largest online fashion retailer The Iconic is leading the way on resale, partnering with AirRobe on the Circular Wardrobe, an initiative that allows customers to resell, rent, or recycle their preloved items with one click. They’ll fall behind the competition if they do.”.

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Payment Services Fashion Accessories Checkout 246

Retail TouchPoints

AUGUST 5, 2022

Online fraud cost digital commerce merchants $27 billion in 2021 , so it’s no surprise that retailers have redoubled their focus on eliminating these threats. Traditional retailers with digital commerce operations compete head-to-head with online retailers for demanding customers. Holding on to customers is a high priority.

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Inside Retail

MARCH 8, 2023

Retailers, brands and marketers must realise that it is no longer a race for total digitisation or to reach the last-mile purchaser, but rather a race for complete agility in this volatile climate.” Another driver is the increased adoption of cashless and e-payment methods. billion by 2025, with digital payments making up 91 per cent.

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Consumer Payment Services Fashion Fast Fashion 130

Independent Retailer

MARCH 31, 2022

The consumer market has slowly been shifting to ecommerce for years, but the evolution of retail since the start of the COVID-19 pandemic has been astronomical. ecommerce sales spiked by more than 30 percent per quarter from Q2 2020 to Q1 2021 , and continued to rise by nine percent in the second quarter of 2021. Export taxes.

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Payment Services Location Marketing Accounting 80

Retail TouchPoints

JULY 8, 2021

consumers to return to some version of normalcy, global sentiment is still mixed, according to Kantar’s Wave 9 survey of more than 10,000 people across 20 countries. Anxiety rates undoubtedly influence consumer behaviors, especially shoppers’ willingness to return to large physical spaces such as malls.

Payment Services 289

Payment Services Consumer Shopping Returns 289

Inside Retail

JUNE 13, 2023

We speak with Yoox Net-a-Porter’s APAC general manager Natalie Lee about the resilience of luxury spending amidst an economic downturn, the importance of localisation, personalisation and incredible customer service, and how the company is using technology to improve the way it operates. How do you plan to leverage them?

Merchant Services 245

Merchant Services Payment Services Fashion Customer Experience 245

Retail TouchPoints

JULY 23, 2020

For the time being, however, 96% of the retailer’s approximately 1,400 stores — operating under the Men’s Warehouse , Jos. Bank , Moores Clothing for Men and K&G brands — have returned to operation after closing due to the pandemic. Ulta currently operates 1,264 stores. and enter the Canadian market in mid-2021.

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Location Payment Services Planning Store Operations 147

Retail TouchPoints

NOVEMBER 3, 2021

Sodipo most recently led Product Finance and Strategy at Stripe and will bring her expertise in payments to Glossier’s Accounting and Finance teams. At Glossier, Leahy will be responsible for driving revenue and building end-to-end customer experiences across channels as head of the Retail, Sales, International and Operations teams.

Finance 262

Finance Payment Services Accounting Returns 262

A1 Retail

JULY 2, 2021

The global ecommerce market is expected to continue to grow in 2021, illustrating that there is a strong a market for cross-border ecommerce. This trend is fueled by online shoppers willing to purchase goods outside of their country’s borders, so long as the process is smooth, and reliable. Compliance is Key.

Payment Services 98

Payment Services Checkout Shipping Consumer 98

Retail TouchPoints

SEPTEMBER 8, 2021

today, meaning that in terms of purchasing power, 2021 Amazon Prime members are only paying ~$10 more per year than they were 15 years ago. grocery market. These companies, like Shipbob and Flexport, streamline operations and make ecommerce more accessible for brands. The purchasing power of $79 in 2005 equals about $109.90

Merchant Services 242

Merchant Services Payment Services Fulfillment Shipping 242

Inside Retail

NOVEMBER 20, 2022

All the payments would be done automatically. Powered by Trigo, the store is based on a hybrid model, where customers can either choose to go through a conventional checkout process, or have a frictionless experience using the latest camera and sensor technology. billion euros in 2021. Cutting down costs.

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Checkout Payment Services Supermarket Specialty Store 130

365 Retail

APRIL 28, 2021

Fashion brands are pivoting to offer new, value-add delivery services and improved post-purchase experiences to enhance sales, encourage customer loyalty and protect margins, the latest data from parcelLab , the leading operations experience platform, reveals.

Merchant Services 52

Merchant Services Payment Services Fashion Checkout 52

Retail TouchPoints

NOVEMBER 11, 2021

The agenda for the virtual 2021 Retail Innovation Conference , taking place Nov. On the same day, Devora Rogers of market research consultancy Alter Agents shares results from the firm’s new study, including the depths of shopper “promiscuity” as customer loyalty fades and consumers constantly examine new options.

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Merchant Services Payment Services Consumer Beauty and Health 318

Inside Retail

DECEMBER 1, 2021

So in one way, government Covid regulations during 2020-21 can be thought of as an act of support for technology companies and a put-down for commercial property operators. The mall operator provided a delivery service there for its tenants. By the third quarter of 2021, the company was delivering $2.3

Merchant Services 130

Merchant Services Payment Services Net Profit Sporting Goods 130

A1 Retail

SEPTEMBER 15, 2021

Almost a fifth of UK adults are signed up to a food or restaurant meal subscription service. Consumer appetite is here to stay as two in five Brits with subscriptions plan to take out more subscription services because of the convenience they offer.

Merchant Services 75

Merchant Services Payment Services Consumer Planning 75

Retail TouchPoints

JULY 11, 2023

from Prime Day 2021, while 1P sales increased 6.1% , according to Capitol One Research. One of those brands is The Woobles , a three-year-old startup run by Adrian Zhang and his wife Justine that sells kits that teach beginners how to crochet and make cute animal plushies in the process. Also, Amazon gets more happy Prime members.

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Payment Services Shipping Checkout Fulfillment 165