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In-store customer experience – a top retail focus for 2021

I Vend

An example is at Westfield in London, where from the second half of 2021, customers will be able to visit Situ Live – a ‘retail playground’ with immersive showrooms and ‘theatrics’ where skilled staff bring the product to life. The post In-store customer experience – a top retail focus for 2021 appeared first on iVend Retail.

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Foot Locker Deepens Relationship with Adidas as Both Retailers Focus on Digital Offerings

Retail TouchPoints

The partnership establishes Foot Locker as adidas’ lead partner in the basketball category and aims to drive more than $2 billion in retail sales by 2025, nearly triple the partnership’s revenue from 2021. Foot Locker’s enhanced relationship with adidas may help the retailer fill the gap created by its shift away from Nike.

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What’s Driving the Explosion of Retail Media (and How to Get in on the Action) 

Retail TouchPoints

First, there’s the Amazon effect: retailers see how lucrative ad sales have been for the perennial disruptor ( $31 billion in 2021) and want a piece of the rapidly growing action. Macy’s RMN hit the market in 2020 and quickly generated $105 million in revenue in 2021.

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CCS 2021: Levi’s, 1-800-FLOWERS, Under Armour Reveal How They’re Meeting Fast-Changing Consumer Expectations

Retail TouchPoints

The 2021 Connected Consumer Series reflected the challenges retail (and society as a whole) have faced during the past year, but also the growing sense of optimism that is taking hold this year. 5 Social Advertising Trends for Retailers to Know in 2021: Featuring Under Armour. Retail CX Trends 2021: New CX for a New World.

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Her Black Book’s focus on women-led brands drives 10-fold traffic surge

Inside Retail

The app has seen a ten-fold increase in daily usage since the Festival of Her launched, and Her Black Book’s social media notices have reached 880,000 people without direct marketing spend, Stevanja told SmartCompany. The pair, which previously launched Stylerunner, last year welcomed $1.6

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Why You Need a Content Supply Chain

Retail TouchPoints

trillion minutes of video in 2021, and that content is mostly made by everyday users who are posting that content for free. Yes, some of them are being paid, but the TikTok creator fund only doled out $200 million in 2021. Social media platforms are built off of this philosophy entirely. It’s estimated that TikTok users watched 22.6

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Two Top Gap Executives Depart, Retailer Eliminates Growth Officer Role

Retail TouchPoints

Gap has now identified a total of $550 million in potential savings annually, and the company believes there are still more opportunities to optimize its marketing spend and technology investments in the coming years. billion were down 6% compared to fiscal 2021, while comparable sales were down 7% year-over-year.