Retail TouchPoints

OCTOBER 19, 2022

As economic pressures and living costs surge, more people than ever are considering using point-of-service (POS) finance — such as buy now, pay later and installment loans — to manage their cashflow. It is in nobody’s interest to onboard financially delinquent customers or customers with affordability problems.

Finance 200

Finance Merchant Services Payment Services Consumer 200

Retail TouchPoints

OCTOBER 4, 2021

Flexible Payments Will Gain Further Ground. Flexible payments are continuing to gain steam, particularly among younger generations. A survey by Klarna found that 75% of Gen Z, 76% of millennials and 60% of Gen X are looking for more flexible payment options. And the number-one prediction for holiday 2021: 1.

Merchant Services 304

Merchant Services Payment Services Fulfillment Promotions 304

Inside Retail

MARCH 27, 2023

In February, ShopBack, a shopping, rewards and payments platform, partnered with Sunway Pyramid, a mall in Malaysia, on the ShopFiesta event to reward shoppers with promotions and giveaways. According to Eddy Han, general manager of ShopBack Malaysia, 2023 will be a year of growth for the brand. “We

Merchant Services 130

Merchant Services Payment Services Marketing Spend Finance 130

Retail TouchPoints

MAY 13, 2021

PayPal has acquired ecommerce returns solution Happy Returns as it continues to expand beyond payments, with the aim of becoming a “digital commerce enablement engine.” The Happy Returns purchase follows PayPal’s acquisition of coupon plug-in Honey in January 2021. Terms of the deal were not disclosed.

Merchant Services 154

Merchant Services Returns Payment Services Checkout 154

Retail TouchPoints

JANUARY 20, 2022

The invitation to Indian retailers will initially include only a select number of participants, adding to existing merchants including Delphi Leather India , Mahi Exports , Touchstone Gems & Jewelry and Welspun. A dedicated Cross Border Trade team has been set up in India to help sellers onboard and grow on the platform.

Merchant Services 278

Merchant Services Supply Chain Management Sporting Goods Jewelry 278

Inside Retail

SEPTEMBER 1, 2021

Founded in July 2020 and launched in February 2021, Refundid is a fintech tool designed to cut, or essentially eliminate, waiting times for refunds for products bought online. Over the past five or six years we’ve seen huge strides in payments technology, co-founder and chief Brad Karney adds. The time is now.

Merchant Services 130

Merchant Services Payment Services Returns Planning 130

Retail TouchPoints

JUNE 15, 2022

based online sellers” are reportedly participating in the beta test of Buy Direct, but a source told Business Insider that Microsoft hopes the service will drive $25 million in gross merchandising value (GMV) by fiscal 2023, which ends June 30, 2023. At the moment a “ couple hundred U.S.-based

Merchant Services 291

Merchant Services Shopping Payment Services Advertising 291

Retail TouchPoints

MARCH 17, 2022

Walmart has open positions across multiple segments of the company, including merchants, marketers, pharmacists, optometrists, software engineers, data scientists, distribution, store and club managers. In September 2021, Walmart raised its minimum wage $12 per hour , lower than competitors Target and Amazon.

Merchant Services 240

Merchant Services Payment Services Promotions Management 240

Retail TouchPoints

JANUARY 26, 2021

Meanwhile, for merchants that had already built their businesses online before the pandemic, a larger addressable market buoyed most, but created scalability challenges for all (including Amazon). Culled from this agile, iterative survey data, here are six things we learned consumers want from retailers heading into 2021: 1.

Consumer 310

Consumer Drop-Shipping Shipping Returns 310

Retail TouchPoints

AUGUST 4, 2021

Amazon has introduced two new Fulfillment by Amazon (FBA) programs to help merchants selling on Amazon resell customer-returned or overstocked items. Merchants can then set the price for items based on their condition and manage pricing, advertising and sales using their existing processes. by the end of 2021.

Merchant Services 297

Merchant Services Returns Wholesale Apparel 297

Retail TouchPoints

JUNE 14, 2022

announced in October 2021 that it planned to change its name to Meta, searches for the term “metaverse” skyrocketed. And just as the metaverse will change the way that we shop, communicate and socialize, it will also change how customer service is delivered. Customer Service Opportunities for Retailers in the Metaverse.

Merchant Services 222

Merchant Services Social Commerce Customer Experience Fashion 222

Inside Retail

OCTOBER 19, 2021

New customers are a major growth engine for retailers, but many merchants view first-time online shoppers as high-risk due to their unfamiliar behaviour and lack of purchase history. Our data already shows that across the e-commerce landscape, up to 70 per cent of orders that are declined by merchants are made by legitimate customers.

Merchant Services 147

Merchant Services Fashion Payment Services Checkout 147

Retail TouchPoints

SEPTEMBER 2, 2022

trillion in 2021, according to Euromonitor International, which means international expansion has a value simply too good to overlook. There are solutions in the market that help merchants manage these fees and adapt their pricing and shipping fees appropriately. Global cross-border ecommerce sales reached nearly $3.2

Merchant Services 275

Merchant Services Customer Experience Marketing Consumer 275

A1 Retail

NOVEMBER 18, 2021

Barclaycard Payments’ data shows quarterly SME transactions have risen by 38.1 The quarterly SME Barometer combines billions of merchant transactions, processed by Barclaycard Payments, with research data to provide an in-depth look at the UK SME economy . per cent (compared to 2019) as Christmas shopping gets underway.

Merchant Services 75

Merchant Services Payment Services Consumer Shopping 75

Retail TouchPoints

FEBRUARY 25, 2021

The retailer also has launched an expediated review process through BigCommerce, letting merchants who use the platform become approved Walmart sellers more quickly than applying on their own. In June 2020, the retailer opened the marketplace to Shopify merchants as part of a push to add 1,200 sellers during the course of the year.

Merchant Services 182

Merchant Services Planning Management Shopping 182

Inside Retail

APRIL 4, 2022

per cent) are now aware of BNPL services, overtaking traditional online payment platforms like Paypal, Visa and Western Union, according to Roy Morgan’s Digital Payments Report last year. Not only has awareness of BNPL services grown quickly but already over 3.3 Gen Z is treating BNPL like a cash management tool.

Merchant Services 130

Merchant Services Consumer Payment Services Management 130

Retail TouchPoints

DECEMBER 19, 2022

All of these retailers succeed by building hype around the launch, priming their loyal customers to place their order as soon as the product or service is released. In 2021, face coverings and masks from stars like Kanye West saw a 154% average resell price increase from $82 to $208. How Resellers Use Bots to Their Advantage.

Merchant Services 162

Merchant Services Payment Services Drop-Shipping Shipping 162

Retail TouchPoints

AUGUST 5, 2022

Online fraud cost digital commerce merchants $27 billion in 2021 , so it’s no surprise that retailers have redoubled their focus on eliminating these threats. As just one example, Chewy was a pandemic winner, but the company spent more than half a billion dollars marketing to consumers in 2021.

Merchant Services 239

Merchant Services Returns Shipping Payment Services 239

Retail TouchPoints

JULY 18, 2022

While Bill Gates and other charitable trusts continue to underwrite audio journalism, a new breed of advertiser is helping pump cash into independent podcasts. You can thank Wrapped for the explosion of Sea Shanties in 2021. Audio is less about performance art and more genuine connection then video managed to be.

Merchant Services 271

Merchant Services Customer Experience Advertising Consumer 271

Retail TouchPoints

OCTOBER 7, 2022

The new offering is powered by Bolt’s Checkout Everywhere solution (originally called Tipser until it was acquired by Bolt in late 2021), which allows websites of all kinds to add transaction capabilities and sell products from participating merchants. “We’re Then the merchant takes over for fulfillment, logistics and so on.”.

Merchant Services 239

Merchant Services Checkout ATS Fulfillment 239

Retail TouchPoints

JULY 22, 2022

Uber is expanding Uber Eats’ services with new features such as the ability to place orders when grocery stores aren’t open for later delivery, live tracking of orders from store to door and easier product replacements. billion in February 2021. The upgrades are aimed at benefiting retailers as well as customers.

Customer Experience 232

Customer Experience Merchant Services Inventory Management Grocer 232

Retail TouchPoints

NOVEMBER 4, 2021

31, 2021. “We’re toy industry sales increased 11% in Q3 2021 from 2020, according to the NPD Group , driven by price increases, a continuation of pandemic lifestyles and fewer promotions. Even outside of the holiday season, uptake in buy now, pay later (BNPL) services is exploding in the U.S.,

Consumer 256

Consumer Merchant Services Payment Services Drop-Shipping 256

Retail TouchPoints

NOVEMBER 16, 2022

It will integrate directly with Square’s solution ecosystem, empowering sellers to organize their finances and manage cash flow from the same platform they use to run their business. Amex also has partnered with musical artist Chlöe Bailey to create a “Shop Small Soundtrack” that TikTok users can add to their content. small business owners.

Merchant Services 237

Merchant Services Finance Advertising Marketing 237

Retail TouchPoints

AUGUST 15, 2022

All the while the abuse economy is stepping up its game with tactics such as engaging services that enable anyone to hire a bot army for contacting consumers, impersonating accounts, retrieving one-time passwords and completing fraudulent transactions. Entire Facebook groups are devoted to buying customer reviews.

Merchant Services 223

Merchant Services Payment Services Accounting Customer Experience 223

Inside Retail

SEPTEMBER 11, 2021

We also own our user acquisition channels and after-sales services, which ensures the best products and services being delivered to our customers. We also ranked the highest by satisfaction rate of consumers compared to our competitors, according to a survey conducted by iResearch in February 2021. How big is Missfresh now?

Payment Services 130

Payment Services Merchant Services Fulfillment Marketing 130

Retail TouchPoints

OCTOBER 21, 2021

We’re indifferent on where the shopping journey ends, where that transaction takes place ,” said Matt Madrigal, VP and General Manager of Merchant Shopping at Google in an interview with Retail TouchPoints. “It The result is a much lower barrier of entry for merchants looking to capitalize on Google’s massive reach.

Merchant Services 290

Merchant Services Advertising Shopping Drop-Shipping 290

Inside Retail

MARCH 7, 2022

According to Wing Australia’s general manager Simon Rossi, the business has worked with both small and large operators, although there has been an influx of big businesses getting onboard in the last year. “To For us, that means partnering with more merchants in the communities we operate in.”. Stay-at-home fuels growth.

Merchant Services 130

Merchant Services Shopping Supermarket Location 130

Inside Retail

JUNE 13, 2023

We speak with Yoox Net-a-Porter’s APAC general manager Natalie Lee about the resilience of luxury spending amidst an economic downturn, the importance of localisation, personalisation and incredible customer service, and how the company is using technology to improve the way it operates. How do you plan to leverage them?

Merchant Services 245

Merchant Services Payment Services Fashion Customer Experience 245

Small Biz Trends

OCTOBER 24, 2022

A chargeback happens when a payment is reversed by the customer’s bank. It’s called chargeback fraud when bad actors cheat this process. Instead of contacting a merchant for a refund, they go right to their financial institution. Merchant Errors. This one happens with a merchant account.

Merchant Services 75

Merchant Services Payment Services Accounting Shipping 75

Retail TouchPoints

SEPTEMBER 8, 2021

today, meaning that in terms of purchasing power, 2021 Amazon Prime members are only paying ~$10 more per year than they were 15 years ago. Emphasized in an article from the New York Times Magazine last fall, Shopify’s key to success has been putting the merchant first. . The purchasing power of $79 in 2005 equals about $109.90

Merchant Services 207

Merchant Services Payment Services Fulfillment Shipping 207

A1 Retail

NOVEMBER 29, 2021

Barclaycard Payments’ data shows quarterly SME transactions have risen by 38.1 The quarterly SME Barometer combines billions of merchant transactions, processed by Barclaycard Payments, with research data to provide an in-depth look at the UK SME economy. per cent (compared to 2019) as Christmas shopping gets underway.

Merchant Services 40

Merchant Services Payment Services Consumer Shopping 40

Retail TouchPoints

JANUARY 3, 2022

As early as February 2021, industry analysts predicted the year’s holiday ecommerce sales would climb to $206.88 It’s a lose-lose scenario: Customers are left completely frustrated by the process and brands put their reputations on the line every time a customer leaves their website because of a poor user experience.

Merchant Services 265

Merchant Services Shopping Customer Experience Accounting 265

Independent Retailer

OCTOBER 21, 2021

NRS operates a point-of-sale (POS) terminal-based platform across the USA, plus NRS Pay credit card processing for independent convenience, grocery, liquor, tobacco, hardware, beauty supply and gas station c-stores. Credit Card Processing. The referral process is as easy as submitting a form at nrsplus.com/refer.

Merchant Services 84

Merchant Services Point of Sale Management Shopping 84

365 Retail

SEPTEMBER 27, 2023

Faire , the B2B retail marketplace, has today announced a new global partnership with Shopify that establishes Faire as the recommended wholesale marketplace for Shopify, which powers millions of merchants around the world. We’re thrilled to join forces to make commerce better for independent businesses.”

Wholesale 65

Wholesale Merchant Services Point of Sale Management 65

Retail TouchPoints

JANUARY 16, 2022

The need to fit easily into consumers’ lives is likely why businesses that reimagine the services their customers already know and love will be more successful in achieving CSR objectives while driving the bottom line. Accenture, April 2021 Developing a Holistic CSR Strategy. Powered by these twin engines of growth, they’re 2.5X

Planning 246

Planning Merchant Services Beauty and Health Consumer 246

Independent Retailer

JUNE 17, 2021

Preparing to launch in the summer of 2021, Lowkler is a platform that will actively promote purchases from local merchants while also offering a level of variety and convenience for consumers, similar to other major players such as Amazon or Walmart. A New Movement to Support the Local Economy. Easy and Affordable Setup.

Merchant Services 52

Merchant Services Shopping Payment Services Shipping 52

Inside Retail

JANUARY 9, 2022

Easi national operations manager Kitty Lu said the acquisition would increase the business’ effectiveness and reach in a crowded industry. During 2021, HungryPanda launched ‘PandaFresh’, a platform for Asian fresh food and grocery e-commerce.

Merchant Services 130

Merchant Services Management Consumer ATS 130