Retail TouchPoints

MARCH 28, 2022

Ulta Beauty is partnering with Happy Returns to add Return Bar services to 1,300 brick-and-mortar locations. Shoppers begin their returns journey on the Happy Returns-hosted returns portal or the merchants’ own return flow. As a result, 78% of Americans will live within 10 miles of a Return Bar.

Merchant Services 245

Merchant Services Returns Drop-Shipping Checkout 245

Retail TouchPoints

OCTOBER 19, 2022

As economic pressures and living costs surge, more people than ever are considering using point-of-service (POS) finance — such as buy now, pay later and installment loans — to manage their cashflow. It is in nobody’s interest to onboard financially delinquent customers or customers with affordability problems.

Finance 260

Finance Merchant Services Payment Services Consumer 260

Retail TouchPoints

FEBRUARY 3, 2023

Supply chain issues, inflation and other economic headwinds that resulted from the COVID-19 pandemic and the Russian invasion of Ukraine are still present for merchants. Have a simple checkout process. Simple and easy checkout processes are needed to seal the deal. Make customer service a priority. Be mobile-friendly.

Merchant Services 286

Merchant Services Payment Services Marketing Drop-Shipping 286

Retail TouchPoints

AUGUST 13, 2021

As the company’s Senior Director and General Manager of Omnichannel, Sharon Gee has been at the center of the massive shifts taking place in ecommerce over the last year and a half. Gee: Omnichannel for me means a merchant can sell anywhere their shoppers are and fulfill anywhere they place that order.

Merchant Services 299

Merchant Services Payment Services Fulfillment Advertising 299

Inside Retail

AUGUST 2, 2022

This is particularly true for card-not-present fraud, which accounts for the vast majority of issues, and increased by 12 per cent in the year to 30 June 2021. . One crucial area is merchant fraud, and any business taking card payments is vulnerable. Managing fraud after the sale. Remain on alert.

Merchant Services 147

Merchant Services Payment Services Accounting Management 147

Retail TouchPoints

JANUARY 20, 2022

The invitation to Indian retailers will initially include only a select number of participants, adding to existing merchants including Delphi Leather India , Mahi Exports , Touchstone Gems & Jewelry and Welspun. A dedicated Cross Border Trade team has been set up in India to help sellers onboard and grow on the platform.

Merchant Services 312

Merchant Services Supply Chain Management Sporting Goods Jewelry 312

Retail TouchPoints

MAY 13, 2021

PayPal has acquired ecommerce returns solution Happy Returns as it continues to expand beyond payments, with the aim of becoming a “digital commerce enablement engine.” The Happy Returns purchase follows PayPal’s acquisition of coupon plug-in Honey in January 2021. Terms of the deal were not disclosed.

Merchant Services 207

Merchant Services Returns Payment Services Checkout 207

Retail TouchPoints

JUNE 15, 2022

based online sellers” are reportedly participating in the beta test of Buy Direct, but a source told Business Insider that Microsoft hopes the service will drive $25 million in gross merchandising value (GMV) by fiscal 2023, which ends June 30, 2023. At the moment a “ couple hundred U.S.-based

Merchant Services 306

Merchant Services Shopping Payment Services Advertising 306

Retail TouchPoints

MAY 12, 2021

Nearly 50% of those surveyed said they’d be doing more of their shopping online in 2021; more than one third said they’d be using buy online, pick up in-store more, and more than one quarter said they’d be using curbside pickup more this year than they did pre-pandemic. Kendra Scott also created a curbside pickup program.

Jewelry 269

Jewelry Merchant Services Customer Experience Wholesale 269

Retail TouchPoints

AUGUST 4, 2021

Amazon has introduced two new Fulfillment by Amazon (FBA) programs to help merchants selling on Amazon resell customer-returned or overstocked items. Merchants can then set the price for items based on their condition and manage pricing, advertising and sales using their existing processes. by the end of 2021.

Merchant Services 299

Merchant Services Returns Wholesale Apparel 299

Inside Retail

MAY 17, 2022

The industry’s latest move: accepting cryptocurrency as a form of payment. In August 2021, German streetwear brand Philipp Plein became the first fashion brand to accept cryptocurrency at its new crypto concept store in London. Since the beginning of this year, a number of brands have begun to process crypto payments in-store.

Merchant Services 243

Merchant Services Payment Services Advertising Returns 243

Retail TouchPoints

SEPTEMBER 2, 2022

trillion in 2021, according to Euromonitor International, which means international expansion has a value simply too good to overlook. There are solutions in the market that help merchants manage these fees and adapt their pricing and shipping fees appropriately. Global cross-border ecommerce sales reached nearly $3.2

Merchant Services 324

Merchant Services Marketing Customer Experience Consumer 324

Retail TouchPoints

MARCH 3, 2022

ecommerce merchants pulled in $10.8 billion on Cyber Monday 2020 , while Singles Day in November 2021 in China drove $139 billion in sales for two of that country’s major online shopping platforms. That includes frictionless payments and checkout and fast shipping options. Consider that in the U.S.,

Merchant Services 246

Merchant Services Drop-Shipping Payment Services Shipping 246

Retail TouchPoints

MARCH 11, 2022

Twitter Lets Merchants Create In-App ‘Shops’. Twitter is testing a new free feature called “Shops” that allows merchants to showcase up to 50 products on their own in-app shop. The offering expands on Twitter’s existing Shop Module , which lets merchants display up to five products directly on their profile.

Social Commerce 305

Social Commerce Merchant Services Advertising Shopping 305

Retail TouchPoints

MARCH 17, 2022

Walmart has open positions across multiple segments of the company, including merchants, marketers, pharmacists, optometrists, software engineers, data scientists, distribution, store and club managers. In September 2021, Walmart raised its minimum wage $12 per hour , lower than competitors Target and Amazon.

Merchant Services 264

Merchant Services Payment Services Promotions Management 264

Retail TouchPoints

APRIL 5, 2022

When it comes to embracing ethical commerce and moving corporate social responsibility (CSR) strategies forward, Amazon Web Services (AWS) research shows that retailers and CPGs identify three primary hurdles to success. This category includes discount stores, mass merchants (“big box stores”) and businesses focused on specialty hardlines.

Merchant Services 272

Merchant Services Beauty and Health Returns Consumer 272

Retail TouchPoints

AUGUST 18, 2022

Most buy now, pay later offers are interest- and fee-free, unless customers miss a payment. consumers say they have used a buy now, pay later service, according to a recent study from The Ascent, a Motley Fool service. Consumers regard it as a very transparent, manageable credit product. In fact, 50% of U.S

Merchant Services 278

Merchant Services Payment Services Consumer Point of Sale 278

Retail TouchPoints

AUGUST 5, 2022

Online fraud cost digital commerce merchants $27 billion in 2021 , so it’s no surprise that retailers have redoubled their focus on eliminating these threats. As just one example, Chewy was a pandemic winner, but the company spent more than half a billion dollars marketing to consumers in 2021.

Merchant Services 288

Merchant Services Returns Shipping Payment Services 288

Retail TouchPoints

JULY 18, 2022

While Bill Gates and other charitable trusts continue to underwrite audio journalism, a new breed of advertiser is helping pump cash into independent podcasts. You can thank Wrapped for the explosion of Sea Shanties in 2021. Audio is less about performance art and more genuine connection then video managed to be.

Merchant Services 306

Merchant Services Customer Experience Advertising Consumer 306

Inside Retail

APRIL 29, 2023

The acceptance of cash has started to trend upwards again, but payment technology is helping businesses to deliver consistently better experiences, so what does the future hold? And how can businesses be ready for evolving payment technologies? Consumers, too, preferred to use contactless payments or to shop online.

Merchant Services 130

Merchant Services Payment Services Customer Experience Point of Sale 130

Retail TouchPoints

JULY 22, 2022

Uber is expanding Uber Eats’ services with new features such as the ability to place orders when grocery stores aren’t open for later delivery, live tracking of orders from store to door and easier product replacements. billion in February 2021. The upgrades are aimed at benefiting retailers as well as customers.

Customer Experience 278

Customer Experience Merchant Services Inventory Management Grocer 278

Retail TouchPoints

OCTOBER 21, 2021

We’re indifferent on where the shopping journey ends, where that transaction takes place ,” said Matt Madrigal, VP and General Manager of Merchant Shopping at Google in an interview with Retail TouchPoints. “It The result is a much lower barrier of entry for merchants looking to capitalize on Google’s massive reach.

Merchant Services 299

Merchant Services Advertising Shopping Drop-Shipping 299

Retail TouchPoints

OCTOBER 7, 2022

The new offering is powered by Bolt’s Checkout Everywhere solution (originally called Tipser until it was acquired by Bolt in late 2021), which allows websites of all kinds to add transaction capabilities and sell products from participating merchants. “We’re Then the merchant takes over for fulfillment, logistics and so on.”.

Merchant Services 278

Merchant Services Checkout ATS Fulfillment 278

Retail TouchPoints

NOVEMBER 4, 2021

31, 2021. “We’re toy industry sales increased 11% in Q3 2021 from 2020, according to the NPD Group , driven by price increases, a continuation of pandemic lifestyles and fewer promotions. Even outside of the holiday season, uptake in buy now, pay later (BNPL) services is exploding in the U.S.,

Consumer 264

Consumer Merchant Services Payment Services Drop-Shipping 264

Retail TouchPoints

JANUARY 16, 2022

The need to fit easily into consumers’ lives is likely why businesses that reimagine the services their customers already know and love will be more successful in achieving CSR objectives while driving the bottom line. Accenture, April 2021 Developing a Holistic CSR Strategy. Powered by these twin engines of growth, they’re 2.5X

Planning 297

Planning Merchant Services Beauty and Health Consumer 297

Inside Retail

AUGUST 22, 2024

Acquired by Pitney Bowes in November 2021, CrescoData has helped thousands of sellers globally expand into new social and online channels through seamless automation. By integrating with CrescoData, IWorld has been able to automate its listings, streamline inventory management, and synchronise orders across all platforms.

Merchant Services 130

Merchant Services Inventory Management Boutique Marketing 130

Retail TouchPoints

NOVEMBER 16, 2022

It will integrate directly with Square’s solution ecosystem, empowering sellers to organize their finances and manage cash flow from the same platform they use to run their business. Amex also has partnered with musical artist Chlöe Bailey to create a “Shop Small Soundtrack” that TikTok users can add to their content. small business owners.

Merchant Services 278

Merchant Services Finance Advertising Marketing 278

Retail TouchPoints

AUGUST 5, 2022

In his opinion, this process has three crucial facets: Removing complexity and friction to unlock speed and agility. This means “looking across the organization at how different groups are operating and [asking] how do you automate or streamline those [processes],” Desai explained.

Merchant Services 321

Merchant Services Customer Experience Management ATS 321

Retail TouchPoints

JULY 22, 2021

2021 is set to be both, with an eager consumer base and historical precedent on its side. The dates for 2021 have yet to be announced, but one thing is sure — expectations are high following the Year of COVID ecommerce boom. 2021, shoppers could earn points for additional discounts by playing an integrated game.

Merchant Services 328

Merchant Services Consumer Shopping Accounting 328

Retail TouchPoints

AUGUST 15, 2022

All the while the abuse economy is stepping up its game with tactics such as engaging services that enable anyone to hire a bot army for contacting consumers, impersonating accounts, retrieving one-time passwords and completing fraudulent transactions. Entire Facebook groups are devoted to buying customer reviews.

Merchant Services 264

Merchant Services Payment Services Accounting Customer Experience 264

Retail TouchPoints

FEBRUARY 25, 2021

The retailer also has launched an expediated review process through BigCommerce, letting merchants who use the platform become approved Walmart sellers more quickly than applying on their own. In June 2020, the retailer opened the marketplace to Shopify merchants as part of a push to add 1,200 sellers during the course of the year.

Merchant Services 182

Merchant Services Planning Management Shopping 182

Retail TouchPoints

JANUARY 5, 2021

In fact, the impacts of the most unique holiday in decades are still being felt: retailers should plan for continued shipping delays in the short term, and also continue to refine their omnichannel operations as they prepare for the rest of 2021. Contactless Services Can Soothe the Bite of Remote Returns. 11 through Dec. 1 through Dec.

Drop-Shipping 311

Drop-Shipping Returns Merchant Services Shipping 311

Retail TouchPoints

JANUARY 3, 2022

As early as February 2021, industry analysts predicted the year’s holiday ecommerce sales would climb to $206.88 It’s a lose-lose scenario: Customers are left completely frustrated by the process and brands put their reputations on the line every time a customer leaves their website because of a poor user experience.

Merchant Services 279

Merchant Services Shopping Customer Experience Accounting 279

Inside Retail

SEPTEMBER 3, 2024

Technological advancements over the past decade revolutionised the way consumers pay for goods and services. Phones and smartwatches are now regularly used to make payments, more recently complemented by such emerging options as buy-now-pay-later and cryptocurrencies. This happens across all payment methods.

Merchant Services 147

Merchant Services Payment Services Consumer Promotions 147

Independent Retailer

DECEMBER 20, 2022

This new supply chain application will help businesses better manage their inventory and coordinate their networks of manufacturers, suppliers, distribution facilities, and transportation providers. But from 2020-2021, there was almost a 67 percent increase. How it Works. How to Get Started. Top Amazon FBA Products to Sell Online.

Supply Chain Management 98

Supply Chain Management Merchant Services Management Wholesale 98

Retail TouchPoints

JUNE 3, 2021

E-commerce University 2021. The pandemic has made omnichannel a business imperative for merchants of all sizes. We’re in a world where if merchants aren’t considering how to turn on an omni strategy, there’s going to be downstream problems later.” billion industry by the end of 2021. Access Now.

Merchant Services 361

Merchant Services Social Commerce Marketing Consumer 361

Inside Retail

MARCH 27, 2023

In February, ShopBack, a shopping, rewards and payments platform, partnered with Sunway Pyramid, a mall in Malaysia, on the ShopFiesta event to reward shoppers with promotions and giveaways. According to Eddy Han, general manager of ShopBack Malaysia, 2023 will be a year of growth for the brand. “We

Merchant Services 130

Merchant Services Payment Services Marketing Spend Finance 130