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Six Things the Consumer of 2021 Really Wants

Retail TouchPoints

Culled from this agile, iterative survey data, here are six things we learned consumers want from retailers heading into 2021: 1. Consumers are currently more willing to pay for fast shipping and are more tolerant with slower delivery, given the prevalence of shipping delays throughout the pandemic and through the holidays.

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Michaels Prepares Marketplace Offering to Offer More Than ‘Just Coupons and Discounts’

Retail TouchPoints

The retailer also is currently seeking third-party solution providers in areas including payment processors, order management and shipping and fulfillment. Michaels’ CEO Ashley Buchanan first revealed plans for a marketplace in a February 2021 story in The Wall Street Journal.

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5 Ways Retailers Can Tackle Wavering Customer Loyalty

Retail TouchPoints

As you develop your plans for 2023, consider these recommendations, based on the 2022 survey findings: Diversify Your Marketing Mix . In fact, the use of traditional media — such as TV, radio, direct mail and outdoor advertising — as a customer acquisition tool rose from 29% in 2021 to 51% in 2022, second only to email outreach (68%).

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Ulta Partners with Happy Returns to Add Service to 1,300 Stores

Retail TouchPoints

The beauty retailer recently announced its plans to open more standalone stores and beauty shop-in-shops at Target and by adding Return Bars to locations, it will be able to boost store traffic, streamline the returns process and help reduce logistical costs. As a result, 78% of Americans will live within 10 miles of a Return Bar.

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Salesforce’s Top 5 Predictions for Holiday 2022

Retail TouchPoints

In fact, Salesforce has already predicted that the modest growth of the 2021 holiday shopping season could foreshadow this year , with Q1 data showing a 3% YoY decrease in global digital sales. and shoppers placed 12% fewer orders worldwide compared to the same period in 2021. plan to start buying gifts earlier – the No.

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Sneakers for all: How online marketplace Kicks Crew plans to take over the world

Inside Retail

For the uninitiated, Kicks Crew is an e-commerce marketplace for sneakers, apparel and accessories, and it offers over 400,000 unique styles online and ships worldwide. The online platform came into existence in January of 2021. “We As this market is built off demand for low supply, there has been a drop in resale prices.

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Sneakers for all: How online marketplace Kicks Crew plans to take over the world

Inside Retail

For the uninitiated, Kicks Crew is an e-commerce marketplace for sneakers, apparel and accessories, and it offers over 400,000 unique styles online and ships worldwide. The online platform came into existence in January of 2021. “We As this market is built off demand for low supply, there has been a drop in resale prices.

Planning 130