Retail TouchPoints

MARCH 5, 2024

[Update from 3/6/2024] Over the next decade, Target plans to build more than 300 new stores and upgrade the vast majority of its brick-and-mortar fleet, with projects ranging from full remodels to adding Ulta Beauty locations, upgrading fixtures and supporting same-day services.

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Retail TouchPoints

OCTOBER 3, 2022

In late 2021, the company helped Walmart add embedded shoppable videos across Walmart.com, multiple media outlets, brand and talent sites and social platforms. TikTok’s live shopping platform is already operational in Asian markets including Thailand, Malaysia and Vietnam as well as the U.K. TalkShopLive has previously worked with U.S.

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Retail TouchPoints

FEBRUARY 1, 2021

So what are the customer experience and commerce trends that will continue, or become more fully realized, in 2021? Others didn’t plan to have them in the works for another one to three years. Customer Experience and Commerce in 2021: Striking a Wait-and-See Balance. Either way, even retailers sitting on the fence need to plan.

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Retail TouchPoints

JANUARY 12, 2022

Home discount retailer Big Lots is returning to expansion mode after more than a decade of flat store growth, with plans to open as many as 500 new stores in the next six to seven years. The off-price chain plans to open approximately 50 net new stores this year, and ramp up the pace of expansion to about 80 stores per year thereafter.

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Retail TouchPoints

APRIL 30, 2024

Truist Park in Atlanta is another stadium recognizing the impact of fast concessions and the huge success of self-checkout in grocery and retail stores worldwide. Last year, it implemented several self-checkout stations for its market concessions. Leaving the Friction in the Dugout For some, that’s still too much human interaction.

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Retail TouchPoints

NOVEMBER 30, 2021

In another first, customers access the checkout solution via the Sainsbury SmartShop app rather than the Amazon app, meaning they can use an interface they already are familiar with. The company plans to equip two of its Whole Foods stores with cashierless solutions in 2022. for its Ame Go convenience stores.

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Retail TouchPoints

JANUARY 22, 2021

Shares of American Eagle Outfitters (AEO) were up today following the retailer’s 2021 investor meeting, where the company outlined plans to close at least 200 largely mall-based American Eagle locations while at the same time expanding its Aerie brand. The company has set a revenue target of $5.5

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Retail TouchPoints

DECEMBER 8, 2020

Zippin and Fujitsu Limited have formed a new partnership that makes Fujitsu an exclusive distributor of Zippin’s checkout-free solution in Japan. The partnership is designed to enable Fujitsu to build a new retail solution by September 2021. Additionally, Brazilian retailer Lojas Americanas S.A.

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Retail TouchPoints

DECEMBER 16, 2021

with plans to expand to other areas in 2022. The fashion brand has continued building out its digital offerings in 2021 with the launch of StyleConnect , a clienteling and mobile checkout tool, and the appointment of Jay Topper as Chief Digital Officer.

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Retail TouchPoints

JANUARY 10, 2022

However, JD.com may start to catch up with its plans to open two additional stores in the Netherlands, with locations set for Amsterdam and Utrecht. Wundermart , which opened its first UK store in October 2021, plans to operate 10,000 cashierless convenience stores in a partnership with contactless checkout company AiFi.

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Retail TouchPoints

MARCH 5, 2024

The retailer will still offer its free-to-join Target Circle loyalty program and plans to enhance it by providing its 100 million+ members with access to automatic deals applied at checkout. Walmart debuted its Walmart+ program in September 2020, followed by Kroger ’s Boost program in November 2021.

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Independent Retailer

SEPTEMBER 2, 2021

Independent Retailer has put together a survival guide to help indie retailers navigate the 2021 holiday season — Black Friday, Cyber Monday, Christmas, and everything in between. shoppers when it comes to which brands consumers will shop with during the 2021 holiday season, followed by price point and quality/selection. In the U.S.,

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Retail TouchPoints

MAY 28, 2021

Consumers are increasingly drawn to convent checkout experiences, from mobile POS and self-checkout to grab-and-go tech, and now even autonomous stores. As autonomous checkout continues to pick up speed, retailers and tech-providers are teaming up to deploy the offering across the globe. In the U.S., In the U.S.,

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Retail TouchPoints

NOVEMBER 3, 2021

The desire is still there to do touchless, but for different reasons than COVID safety,” he said during a presentation at the 2021 retailX conference in Chicago. Simplifying Checkout In this case, “simplifying checkout” means embracing “self-checkout.”

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Retail TouchPoints

JUNE 9, 2022

During the past two years, Hudson has been enhancing its offerings with self-checkout technology and new store designs. The retailer announced its plans to deploy Amazon ’s Just Walk Out technology in select stores in early 2021.

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Checkout Shopping Location Planning 310

Retail TouchPoints

JANUARY 26, 2022

The retailer also is planning an Amazon Go location in the Los Angeles metro area. The new shops will feature the same format, including the emphasis on grab-and-go items and everyday essentials as well as the cashierless checkout experience. in the coming months, according to Business Insider , MarketWatch and other media outlets.

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Independent Retailer

NOVEMBER 14, 2022

” 44 percent of customers plan to shop at mass merchants this year, compared to 42 percent in 2021. Checkout receipt-based insights from NPD also support these new findings, as in-store sales revenue grew one percent in September compared to last year, while online sales were flat. by The NPD Group.

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Retail TouchPoints

NOVEMBER 16, 2022

A checkout area is now located in the back of the store and positioned in front of the salon space, which features a seating area. In October 2021, Ulta shared plans to open 50 new stores per year. billion during this period, up from $2 billion during Q2 2021. Fairfax, Va. and Austin, Texas.

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365 Retail

APRIL 27, 2023

It’s fair to say that self-service checkouts are not universally popular with shoppers. We choose the self-checkout to avoid the queue, only for a machine to block us, requiring an attendant to intervene and override. ” (RBR, January 2023) “The global self-checkout system market is projected to grow from $4.51

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Retail TouchPoints

JULY 25, 2022

in late 2021. Best Buy will open its first ever small-format, digital-first store in Monroe, N.C. The 5,000 -square foot shop will build on the small-format pilot program Best Buy started with a test model in Charlotte, N.C.

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Nvidia

DECEMBER 30, 2021

NVIDIA Inception is one of the largest startup ecosystems in the world — and its thousands of members achieved impressive feats in 2021, bringing AI and data science to an array of industries. The post Innovation Inspiration: 5 Startup Stories From NVIDIA Inception in 2021 appeared first on The Official NVIDIA Blog.

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Retail TouchPoints

JUNE 1, 2022

In the ChaseDesign Q1 Shopper Sentiment Survey, 85% of people said, “I plan to shop in physical stores more in 2022 than last year.” And 2021 was itself a record year for foot traffic. It’s also why retailers are spending billions on new store openings, up 13% versus 2021. Checkout is moving to frictionless. The bad news?

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Retail TouchPoints

MARCH 22, 2023

Amazon has expanded its reach in the payments arena with the the launch of Express Payout for Amazon Pay merchants and the reported expansion of its cashierless checkout to 200 stores. While AWS was affected by the recent slate of 9,000 job cuts announced by Amazon, Kumar stated that there is “no strategy shift” planned for the unit.

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Retail TouchPoints

DECEMBER 16, 2021

Walmart has planned more than 30 holiday-themed live shopping events for the 2021 season. Powering our commerce API with TalkShopLive will provide customers with a seamless checkout experience anywhere online while being entertained,” said Casey Schlaybaugh, VP of Brand at Walmart in a statement. “We

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Retail TouchPoints

JUNE 2, 2022

Although Pinterest plans to sunset THE YES site and app once the transaction closes, the goal is to implement a more integrated and evolved shopping vision. Following a record 2021, during which it surpassed $2 billion in revenue, Pinterest has been incorporating new tools and building out fresh features for shoppers and merchants.

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365 Retail

OCTOBER 6, 2023

New research from Checkout Finance provider, Divido , has found that over a third (35%) of Christmas shoppers plan to make most of their purchases between now and Black Friday weekend. found that 98% of products that were on sale on Black Friday in 2021 were actually cheaper or the same price during other points in the year.

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Retail TouchPoints

FEBRUARY 14, 2023

Amazon CEO Andy Jassy is reportedly planning to double down on the ecommerce giant’s physical grocery business despite recently announced plans to put growth on hold , according to the Financial Times. billion in Q4 2021. billion for the period, compared to $3.5

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A1 Retail

AUGUST 24, 2021

Fashion checkouts were also up +51% in July compared to pre-pandemic levels*, demonstrating the accelerated and sustained demand for online fashion, as UK shoppers’ switch to digital has remained buoyant even as bricks-and-mortar stores have reopened.

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Retail TouchPoints

MARCH 3, 2021

American Eagle (AE) kicked off its spring 2021 Jeans Are Forever campaign with the debut of its AE x Snapchat AR Jeans Guide, featuring a range of fashion denim for men and women. The two multi-URL 3D shoppable jeans lenses will allow users to view different types of 3D AE jeans in augmented reality using the world-facing camera.

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Social Commerce Checkout Fashion Location 263

I Vend

JULY 8, 2021

The power of tech – Technology and automation enhance customer experience – existing initiatives such as contactless payments, self-checkout, BOPIS and curbside pickup will all continue to gain momentum, and will rely ever more heavily on barcode and OCR-enabled apps for maximum efficiency.

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Retail TouchPoints

AUGUST 13, 2021

And then on the other side you have ecommerce technology advancing enough to be able to power headless capabilities, like a headless checkout within someone else’s app.

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Merchant Services Payment Services Fulfillment Advertising 299

Retail TouchPoints

AUGUST 2, 2021

Square plans to purchase buy now, pay later (BNPL) provider Afterpay in an all-stock deal valued at approximately $29 billion. BNPL slices the cost of the checkout basket into a few bite-size payments spread over a few months. A few recent developments include: In February 2021 , PayPal added its own Pay in 4 service for U.S.

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Merchant Services Payment Services Checkout Finance 314

VMS

SEPTEMBER 30, 2021

As this story went to press, Target had already opened 20 new stores thus far in 2021, with plans to open another dozen by year-end. (In As for renovations, 140 such remodels are planned for this year, joining the 800-plus stores that have already been upgraded in the past four years. In all, it has just over 1900 stores.)

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Retail TouchPoints

OCTOBER 26, 2022

The integration has been almost a year in the making, with Amazon and Venmo parent company PayPal first announcing their plans in November 2021. “We Amazon shoppers will be able to add their Venmo account as a payment method for their Amazon account and even set it up as their default payment option.

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Payment Services Accounting Checkout Management 213

Retail TouchPoints

JANUARY 13, 2021

Travel and airport retailer Hudson will deploy Amazon’s Just Walk Out technology in select travel convenience stores including Hudson Nonstop — a new store concept designed around the tech that will debut in Q1 2021 at Dallas Love Field Airport, with additional rollouts planned for later in the year.

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Retail TouchPoints

MARCH 4, 2024

A recent study of more than 4,700 consumers from Bread Financial indicates payment choices — including retail store credit cards, bank branded credit cards and buy now, pay later (BNPL) — at checkout have become a major factor in pleasing shoppers and closing a sale. Long gone are the days where retailers can only say, “Cash or card?”;

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Retail TouchPoints

NOVEMBER 20, 2023

billion in 2021. Address the self-checkout issue: Staffing constraints have made self-checkouts a popular fixture in stores of all sizes. Completing frequent physical counts to verify your information can help you identify discrepancies that may indicate high-theft items that can be moved to deter shoplifting in the future.

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Payment Services Sporting Goods Inventory Management Loss Prevention 311