Retail TouchPoints

AUGUST 10, 2021

At Chicago’s McCormick Place, Aug. Two members of the design:retail 40 Under 40 class of 2021, Macy’s Prabhjot Singh and Under Armour ’s Christiana DiMattesa, will participate in the Retail Rockstars Setting the Future of In-Store Experience session. Hot Takes on Livestreaming, Influencer Marketing and Social Commerce.

Social Commerce 264

Social Commerce Fulfillment Consumer Marketing 264

Retail TouchPoints

AUGUST 19, 2021

We’ve done our Future Consumer Index seven times during COVID-19 and at this point, 19% say they have no fear at all [about COVID-19] and 33% say they’ll feel more comfortable in the next six months,” Orschell said in an interview with Retail TouchPoints. However, availability of products continues to be a challenge for many retailers.

ATS 299

ATS Markdowns Consumer Social Commerce 299

Retail TouchPoints

JANUARY 15, 2021

A closer look at these metrics allows you to revisit your business strategy, sharpen the systems you have in place and increase sales. But when looking at these numbers, the excess data can feel overwhelming, so we’ve rounded up the most important retail metrics to leverage in 2021. Evaluating 2020 Metrics and Planning for 2021.

Payment Services 149

Payment Services Promotions Shipping Planning 149

Retail TouchPoints

APRIL 13, 2021

The 2021 Connected Consumer Series reflected the challenges retail (and society as a whole) have faced during the past year, but also the growing sense of optimism that is taking hold this year. 5 Social Advertising Trends for Retailers to Know in 2021: Featuring Under Armour. Retail CX Trends 2021: New CX for a New World.

Consumer 139

Consumer Payment Services Fulfillment Advertising 139

365 Retail

MARCH 1, 2022

Orla Power, Marketing Director at Luzern eCommerce. Brands to prioritise growth of sales on multiple online marketplaces: As brands look at ways to reach new audiences and increase sales, the use of online marketplaces will continue to grow and their popularity among consumers will see an uptick throughout the year.

Social Commerce 109

Social Commerce Drop-Shipping Fulfillment Shopping 109

Retail TouchPoints

JANUARY 4, 2022

2021 was a critical year for the direct-to-consumer (DTC) space. At the same time, they’ve had to navigate consumers’ increased desire to buy from brands that align with their social and environmental beliefs. Back in January 2021, it meant speculative trading card investments. Let’s think ahead though.

Consumer 324

Consumer Customer Experience Marketing Fulfillment 324

Retail TouchPoints

MAY 13, 2021

The number of active users on Alibaba Group ’s ecommerce platforms topped 1 billion for the first time in fiscal year 2021, but this milestone was tainted by the company’s first quarterly operating loss since it went public in 2014 — a result of the historic antitrust penalty levied against the company earlier this year. billion yuan ($1.2

Home Furnishings 179

Home Furnishings Merchant Services Supermarket Social Commerce 179

Retail TouchPoints

JULY 1, 2022

“Real-time testing with customers like Wayfair is critical to making autonomous freight movement a viable solution in the future,” said Craig Harper, EVP and Chief Sustainability Officer at J.B. This pilot follows a successful 2021 program with J.B. At Wayfair, innovation is at the core of everything we do, and this pilot with J.B.

Home Furnishings 261

Home Furnishings Planning Location ATS 261

Inside Retail

MAY 7, 2023

E-commerce sales in Asia are expected to nearly double between 2021 and 2025,” Simone Morandi, growth markets commerce lead at Accenture Song, the company’s digital agency, told Inside Retail. Closer to home, Southeast Asia’s GDP growth is expected to outpace almost all other regions at 4.7 per cent in 2023.

Social Commerce 130

Social Commerce Consumer Fulfillment Advertising 130

Retail TouchPoints

AUGUST 5, 2021

“The migration of some consumer activity to online browsing and buying indicates that if retail destinations are to maximize their revenue potential post-COVID, then they need to be able to embrace these behaviors,” said Diane Wehrle, Marketing & Insights Director at Springboard. “ Photo credit: Galleria Dallas.

Merchant Services 264

Merchant Services Fulfillment Promotions Consumer 264

Retail TouchPoints

NOVEMBER 12, 2021

This exponential growth, highlighted by President Harley Finkelstein at the company’s Q3 2021 earnings call in late October, came as a surprise to just about no one given ecommerce’s recent unprecedented growth. At Shopify retail effectively means all commerce that happens in person or offline,” he said.

Merchant Services 235

Merchant Services Shipping Fulfillment Social Commerce 235

365 Retail

DECEMBER 21, 2021

But, at the same time, others thrived. . The need to provide an efficient omni-experience was evident in 2021.?Those Retailers are grappling to evaluate with the right network across a blend of large warehouses, smaller localised fulfilment centres and deliveries from stores. To enable this,?artificial consumer survey?we

Social Commerce 104

Social Commerce Payment Services Consumer Shopping 104

Inside Retail

FEBRUARY 27, 2023

However, over the 12-month period from November 2021 to November 2022, online purchases were down 3.8 per cent due to lockdown-driven spending in 2021. All this shows e-commerce has become critical to any retailer’s sales strategy and there are significant benefits for brands.

Payment Services 130

Payment Services Social Commerce Promotions Department Stores 130

Retail TouchPoints

NOVEMBER 16, 2020

“This year saw Western brands taking a bigger percentage of total Singles Day sales,” said Andy Halliwell, Senior Director of Retail at Publicis Sapient in an interview with Retail TouchPoints. These brands’ sales are growing at rates of 200% to 300% year on year.”. Extended Festival Designed to Mitigate Fulfillment Crunch.

Fulfillment 197

Fulfillment Consumer Marketing Shopping 197

Retail TouchPoints

NOVEMBER 11, 2021

The agenda for the virtual 2021 Retail Innovation Conference , taking place Nov. Consumers increasingly want to do business with brands that reflect their values, from sustainability to social consciousness. 16, Kristin Shane, SVP Merchandising at PetSmart , and Gayitri Budhraja, Chief Brand Officer of e.l.f. 16 at 12 p.m.

Merchant Services 298

Merchant Services Payment Services Consumer Beauty and Health 298

Retail TouchPoints

OCTOBER 6, 2022

During the session Fine-Tune Your Holiday Strategies With the Latest Spending Insights , Michael McNamara, Senior Principal for Mastercard SpendingPulse, and Emilie Kroner, EVP, Retail & Commerce at Mastercard, used key findings from the summer 2022 SpendingPulse to chart trends for the 2022 holiday season.

Merchant Services 249

Merchant Services Payment Services Promotions Location 249

Retail TouchPoints

MARCH 2, 2022

In fiscal 2021, QVC U.S. “This new operating structure will help us better leverage the core strengths of each brand, most notably the large, engaged and highly loyal customer base at each brand,” said David Rawlinson II, President and CEO of Qurate Retail Group in a statement. In fiscal 2021, QVC U.S.

Fulfillment 163

Fulfillment Marketing Shopping Customer Experience 163

Retail Minded

JANUARY 21, 2022

Incorporating technology that eliminates surprises, offers predictive analysis and heightens efficiency is possible; among those companies that stood out at NRF supporting supply chain agility included Four Kites. Enhancing these fulfillment challenges includes leveraging robotics, and there was no shortage of these to explore at NRF.

Payment Services 52

Payment Services Social Commerce Merchant Services Fulfillment 52

Retail TouchPoints

JULY 9, 2020

However, new estimates from the Boston Consulting Group published in May revealed that global luxury sales could fall by between $85 and $120 billion in 2020 — a 29% drop that slows a decade of growth across luxury categories, according to Sarah Willersdorf, Global Head of Luxury at Boston Consulting Group. “In

Clienteling 261

Clienteling Consumer Accounting Boutique 261

Retail TouchPoints

NOVEMBER 1, 2022

It also seems like a stark contrast from 2021, when many started to create content as a “side hustle” during the pandemic. These “gig-fluencers” were eager to monetize their time on social media, according to ShopStyle Collective research , and 40% even said they had high ambitions to build a legitimate presence (and business) online. (And

Marketing 147

Marketing Consumer Fulfillment Social Commerce 147

Retail Geek

APRIL 30, 2021

Episode 262 of the Jason & Scot show was recorded on Thursday April 30, 2021. Jason: [4:42] Exactly sir So speaking of Google did you follow their earnings at all. In stock inventory at retailers near you so that’s evidently become quite popular. We recap Amazon, EBay, and Shopify Q1 earnings reports. Transcript.

Fulfillment 98

Fulfillment Payment Services Merchant Services Shipping 98

Retail Geek

JULY 9, 2021

Jeff Bezos steps down Amazon offers it’s multi-channel fulfillment (MCF) to Big Commerce customers. Shopify Unite 2021 Instagram leans into commerce Nike earnings Warby Parker IPO. Episode 269 of the Jason & Scot show was recorded on Thursday July 8, 2021. Other News. Transcript.

Shipping 98

Shipping Merchant Services Fulfillment Wholesale 98

I Vend

JANUARY 20, 2021

Here are our predictions on the tech trends that will shape retail in 2021. billion in 2019 and is expected to grow at a CAGR of over 27% from 2020 to 2026. Read More Social Commerce eCommerce, BOPIS/Click & Collect, and Curbside Pickup have soared in popularity as many shoppers are expected to continue to avoid stores.

Payment Services 98

Payment Services Social Commerce Checkout Fulfillment 98

Retail TouchPoints

JUNE 3, 2021

Two years ago, online retail’s market share was sitting at 13.6% , according to eMarketer. E-commerce University 2021. During his session, Dornfeld noted that the convergence of marketplaces and advertising, along with the maturity of social commerce capabilities, have created new opportunities for omnichannel excellence.

Merchant Services 361

Merchant Services Social Commerce Marketing Consumer 361

Inside Retail

MAY 29, 2022

Online marketplaces such as Lazada, Shopee, Tiki and Tokopedia dominate the e-commerce market in Southeast Asia, accounting for 65-75 per cent of the e-commerce Gross Merchandise Value (GMV) in Indonesia, Malaysia and Singapore, and 35-50 per cent of GMV in Thailand, Vietnam and the Philippines, Google’s e-Conomy SEA 2021 shows.

Social Commerce 130

Social Commerce Consumer Shopping Grocer 130

Retail TouchPoints

DECEMBER 28, 2021

ecommerce is expected to continue in 2021, according to eMarketer , which also projects that digital sales in the U.S. Stores will become inspiration hubs and fulfillment centers as much as they are purchase points , and ecommerce touch points such as apps and websites will be crucial facilitators for all stages of shopping.

Fulfillment 268

Fulfillment Checkout Returns Consumer 268

Retail TouchPoints

MAY 9, 2023

SHEIN’s incredible reach, amplified through influencers, and its focus on creating on-trend items at an extremely rapid pace can be thanked for that. Everyone at the company wants to have that innovative spirit,” he said. But when you look at what we’re actually doing, our carbon footprint is quite low and our waste is very low.”

Fulfillment 249

Fulfillment Fashion Apparel Fast Fashion 249

Retail Geek

JUNE 25, 2021

A weekly podcast with the latest e-commerce news and events. In episode 268 is a recap of Amazon Prime Day 2021 featuring David Spitz, CEO of ChannelAdvisor. He joins us this week to share ChannelAdvisor data from Amazon Prime Day 2021. This year Prime Day is earlier than usual on June 22-23, 2021. Transcript.

Apparel 66

Apparel Advertising Marketing Fulfillment 66

Retail Assist

JANUARY 12, 2023

Over the next few weeks, we’re going to be digging deep into the trends that are transforming retail in 2023 and look at what this means for retailers and how they operate. Technology tends to be at the heart of this growth, allowing brands to scale quickly and respond to trends faster. Social Commerce.

Retail Trends 52

Retail Trends Social Commerce Returns Department Stores 52

Retail TouchPoints

DECEMBER 21, 2023

BB&B had been in decline over the past few years, fueled in part by an ill-fated foray into private label that began in March 2021 along with store closures and layoffs followed disappointing financial results in August 2022. Alicia Esposito 7. billion in retail shrink was due to ORC.

Sporting Goods 291

Sporting Goods Advertising Consumer Apparel 291

Inside Retail

JUNE 17, 2021

Each country in the APAC region experiences different customer and retailer behaviours and will emerge from the pandemic at different speeds. As a result, social commerce is no longer considered a separate shopping channel. But the one thing they all have in common is that Covid changed the way people shop.

Payment Services 113

Payment Services Fulfillment Specialty Retailers Social Commerce 113

Retail TouchPoints

AUGUST 11, 2022

Since its inception in 2014, Parachute has aimed to provide comfortable, high-quality home products at an affordable price point. With previous experience at Amazon and Starbucks, Sheriff has been tasked with expanding Parachute’s physical presence as it simultaneously expands into new categories — from bath to furniture and even loungewear.

Location 256

Location Marketing Fulfillment Social Commerce 256

Retail TouchPoints

JULY 2, 2021

Executives from a who’s who of retailers, social networks and even advocacy groups shared their visions of retail’s future at NRF Converge 2021 , held June 21-25. At Gap, training was a priority to ensure managers could “build their inclusive leadership muscle” and all employees could become better allies.

Merchant Services 183

Merchant Services Customer Experience Marketing Consumer 183

Retail Geek

FEBRUARY 28, 2023

In this episode we cover: Amazon Q4 Earnings Walmart Q4 Earnings US Department of Commerce Q4 e-commerce data Discussion of Temu and other Social Commerce News Don’t forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. portion at least and you know there’s this.

Apparel 52

Apparel Drop-Shipping Social Commerce Shipping 52

Retail Geek

AUGUST 20, 2022

Jason: [0:46] I have I have it’s been interesting to spend so much time at the airport’s they’ve been quite busy lately. Scot: [0:54] Yeah yep the there’s cancellations it’s total chaos at airports so hopefully now that we’re in back-to-school season that’ll slow down a little bit.

Consumer 83

Consumer Wholesale Drop-Shipping Social Commerce 83

Retail Geek

JANUARY 6, 2023

In this interview, we cover the sale of ModCloth to Walmart, Matts’s subsequent work at Lucky Brand and Afterpay, and his new role as CEO at Goodwillfinds. Goodwillfinds.com is an e-commerce site, which sells previously owned merchandise, which has been donated to Goodwill.

Merchant Services 52

Merchant Services Consumer Fashion Marketing 52

Retail Geek

APRIL 9, 2021

Amazon is building Micro Fulfillment Centers to deliver fast-moving grocery & convenience SKUs in under 45mins. Ted: will headless commerce take off in 2021? RetailRazor: Amazon has been getting hit w/an endless series of media articles about their private label development at the expense of other merchants on the platform.

Merchant Services 98

Merchant Services Social Commerce Consumer Payment Services 98