Retail TouchPoints

FEBRUARY 23, 2022

On the heels of its new nationwide partnership with 7-Eleven , Grubhub is teaming up with real-time delivery service Buyk to further expand its convenience delivery offerings. Buyk is a new player on the scene, having launched 15-minute delivery in New York City in September 2021 with the added perk of no minimum spend and no delivery fees.

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Inside Retail

OCTOBER 19, 2021

New customers are a major growth engine for retailers, but many merchants view first-time online shoppers as high-risk due to their unfamiliar behaviour and lack of purchase history. In a recent report , Riskified looked at the impact of the recent shift to e-commerce on fashion retailers.

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Retail TouchPoints

SEPTEMBER 8, 2021

It’s not just possible but inevitable that retailers can thrive on Amazon and compete with it at the same time. A business model that was only possible with their unparalleled investment in the systems and shipping, fulfillment and supply chain infrastructure to support it. The purchasing power of $79 in 2005 equals about $109.90

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Retail TouchPoints

NOVEMBER 4, 2021

31, 2021. “We’re Inflation is driving up shopping prices as we head into the holiday season, a time when many people already feel pressured to go all out on gifts for family and friends,” said Colleen McCreary, consumer financial advocate and Chief People Officer at Credit Karma in an interview with Retail TouchPoints.

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Retail TouchPoints

AUGUST 5, 2021

That’s why properties have focused on perfecting the tenant mix , onboarding a compelling combination of restaurants, entertainment and up-and-coming DTC darlings. Last Mile Services Become a Long-Term Play for Properties. A visualization of the curbside pickup outpost at Galleria Dallas. Photo credit: Galleria Dallas.

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Retail TouchPoints

OCTOBER 6, 2022

The Mastercard SpendingPulse measures in-store and online retail sales across all forms of payment, providing a wealth of insights to help merchants refine and optimize their holiday strategies. However, there are other dynamics at play that will impact seasonal results.

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Inside Retail

SEPTEMBER 11, 2021

Speedy delivery is the name of the game for supermarket retailers all over the world right now, as major chains invest in micro fulfilment centres and explore dark stores in an effort to keep up with customers’ rising expectations during the pandemic. By the end of June 2021, Missfresh operated 625 mini-warehouses in 16 cities in China.

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Retail TouchPoints

NOVEMBER 12, 2021

It took Shopify merchants nearly 15 years to reach a cumulative GMV of $200 billion. This exponential growth, highlighted by President Harley Finkelstein at the company’s Q3 2021 earnings call in late October, came as a surprise to just about no one given ecommerce’s recent unprecedented growth.

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Retail TouchPoints

JULY 22, 2022

Uber is expanding Uber Eats’ services with new features such as the ability to place orders when grocery stores aren’t open for later delivery, live tracking of orders from store to door and easier product replacements. The upgrades are aimed at benefiting retailers as well as customers. billion in February 2021.

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Retail TouchPoints

MARCH 24, 2022

The cost of returns keeps ecommerce operators awake at night — so much so that some large retailers have adopted a “just keep it” policy towards certain purchases, opting to issue a refund without asking for the merchandise back (a trend that may prove unsustainable for both margins and the environment if consumers come to expect it).

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Retail TouchPoints

DECEMBER 14, 2022

. “By offering customer-favorite sushi options and premium floral bouquets through third-party marketplaces, we are continuing to evolve and meet customers where and how they are shopping,” said Stuart Aitken, SVP and Chief Merchant and Marketing Officer at Kroger Co. in a statement.

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Retail TouchPoints

DECEMBER 6, 2021

In the last year, startups such as Jokr , Gorillas and GoPuff have left legacy delivery services like Uber Eats and Instacart scrambling to keep up in the speed wars. Just last week, reports surfaced that instant grocery delivery service 1520 was shutting down after exhausting its funding. Beginning Dec.

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365 Retail

APRIL 28, 2021

Fashion brands are pivoting to offer new, value-add delivery services and improved post-purchase experiences to enhance sales, encourage customer loyalty and protect margins, the latest data from parcelLab , the leading operations experience platform, reveals.

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Inside Retail

APRIL 15, 2021

We’ve seen extraordinary e-commerce growth as a result of the pandemic, and Australian retailers have stepped up to the challenge by innovating at a speed we never realised was possible. Agility was embraced all the way to the boardroom, and the industry innovated and experimented at lightning speed. Digital payment.

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Inside Retail

JANUARY 12, 2023

In the US, social commerce is anticipated to double to US$80 billion in annual sales between 2021 and 2025, putting the US second only to China in social commerce, although China outsells the US by a factor of 10. Apparel, beauty, health and wellness were the biggest beneficiaries at that time. Consumers are ahead of brands.

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Retail TouchPoints

NOVEMBER 11, 2021

The agenda for the virtual 2021 Retail Innovation Conference , taking place Nov. 16, Kristin Shane, SVP Merchandising at PetSmart , and Gayitri Budhraja, Chief Brand Officer of e.l.f. 16 at 12 p.m. 16 and 17, has been designed to provide practical answers to the most pressing questions on retailers’ minds today.

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Merchant Services Payment Services Consumer Beauty and Health 308

Mass Relators

MARCH 31, 2024

. — Dollar General has promoted 18 executives to new roles at the company. Throughout her 12-year tenure at DG, Allen has led the Company’s strategy to attract and retain talent across her numerous HR roles, including organizational development, talent acquisition, corporate HR and retail HR.

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Inside Retail

AUGUST 22, 2021

Country manager for the company’s Australia/New Zealand territory David Boyer said that the changing habits towards increased consumer e-commerce spending – which developed over the course of the pandemic – have remained relatively undisturbed in 2021.

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Independent Retailer

NOVEMBER 2, 2021

With only two months left of 2021, retailers should already be looking ahead to the new year for the newest trends, technology, marketing tactics, products, and solutions for improving their business. Crypto Payments Help Deliver a Competitive Advantage. First, up to 40 percent of customers that pay with crypto are new to the merchant.

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Merchant Services Payment Services Shipping Wholesale 96

365 Retail

NOVEMBER 14, 2022

As the supply chain issues and labour shortages that defined the 2021 festive period are more or less resolved, the opportunity for a strong peak period presents itself. In fact, in 2021, the UK alone accounted for over ten per cent of global Black Friday searches online. Leveraging 3PL services to drive efficiencies is key.

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Retail TouchPoints

MAY 13, 2021

The number of active users on Alibaba Group ’s ecommerce platforms topped 1 billion for the first time in fiscal year 2021, but this milestone was tainted by the company’s first quarterly operating loss since it went public in 2014 — a result of the historic antitrust penalty levied against the company earlier this year. billion yuan ($1.2

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Mass Relators

SEPTEMBER 12, 2022

billion in 2021, according to Digital Commerce 360. Overall in 2021, consumers spent $870.78 merchants, up 14.2% They almost exclusively use their existing stores as fulfillment outlets to enhance convenience and get the product to the consumer as economically as possible. billion in revenue in 2020, and another $116.45

Grocer 52

Grocer Merchant Services Fulfillment Supermarket 52

Retail Geek

OCTOBER 29, 2021

Episode 279 is breakdown of Amazon, eBay, Shopify, and Snap Q3 2021 earnings, and a discussion of Rent the Runway’s IPO. October 28th, 2021. It was a rigorous process. A weekly podcast with the latest e-commerce news and events. We also discuss the Rent the Runway IPO. Transcript.

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Retail TouchPoints

JANUARY 11, 2022

Retail TouchPoints recently partnered with Amazon Web Services on a survey of 500 retail and brand executives and found that the vast majority ( 84% ) have incorporated CSR in some way into their business strategies, largely because they think it is the right thing to do ( 72% ). “The

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Consumer Merchant Services Fashion Accounting 316

Retail Geek

FEBRUARY 3, 2022

Episode 286 is a hot take on Amazon Q4 2021 earnings. Amazon released their Q4 (and full year) earnings for 2021 on Thursday February 3rd. in 2021, which was just above the industry average of 17.9% In 2021 total revenue was $31.16B growing at 32% Year over Year. Ready Jason’s Forbes Article here. Transcript.

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Mass Relators

APRIL 28, 2022

billion in last year’s first quarter 2021. With [Amazon Web Services] growing 34% annually over the last two years, and 37% year-over-year in the first quarter, AWS has been integral in helping companies weather the pandemic and move more of their workloads into the cloud. But the company also reported a net loss of $3.8

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Retail TouchPoints

AUGUST 13, 2021

As the company’s Senior Director and General Manager of Omnichannel, Sharon Gee has been at the center of the massive shifts taking place in ecommerce over the last year and a half. The company sees itself sitting squarely in the center of the pack, catering primarily to mid-size businesses with $1 to $50 million in online revenue.

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Merchant Services Payment Services Fulfillment Advertising 299

Retail Geek

AUGUST 29, 2023

Jason: [8:04] No I was just I was just thinking that they I assume they left it blank because the underwriters were out of practice. There’s also the others you can think of Jason there’s this one.

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Merchant Services Grocer Advertising Payment Services 52

Retail Minded

JANUARY 21, 2022

Incorporating technology that eliminates surprises, offers predictive analysis and heightens efficiency is possible; among those companies that stood out at NRF supporting supply chain agility included Four Kites. Enhancing these fulfillment challenges includes leveraging robotics, and there was no shortage of these to explore at NRF.

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Payment Services Social Commerce Merchant Services Fulfillment 52

Retail Geek

FEBRUARY 19, 2021

million, FY Merchant Solutions revenue grew 116% to $2B Shopify Expands Its Checkout System to Facebook and Instagram. Episode 254 of the Jason & Scot show was recorded live on Thursday, February 19th, 2021. Amazon news: Amazon acquires Seltz, a Shopify competitor. Transcript. Five years later we’re still doing it.

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Merchant Services Payment Services Fulfillment Home Furnishings 60

Retail Minded

OCTOBER 30, 2022

At the start, I made a lot of expensive mistakes but I always had an eye for what I wanted to create, and then I’d reverse engineer it. “By They were all made to measure and I shared the whole process on Instagram. Entry was free and applicants were asked to submit two full years of revenue data for 2020 and 2021 to be considered.

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Retail Geek

JULY 9, 2021

Jeff Bezos steps down Amazon offers it’s multi-channel fulfillment (MCF) to Big Commerce customers. Shopify Unite 2021 Instagram leans into commerce Nike earnings Warby Parker IPO. Episode 269 of the Jason & Scot show was recorded on Thursday July 8, 2021. Other News. Transcript.

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Shipping Merchant Services Fulfillment Wholesale 98

Retail TouchPoints

AUGUST 18, 2022

Also known as pay-over-time or pay-in-4 installment plans, BNPL offers consumers the chance to split up the cost of major purchases directly at the point of sale. Most buy now, pay later offers are interest- and fee-free, unless customers miss a payment. The rise of BNPL is in many ways a case of the right product at the right time.

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Retail Geek

APRIL 29, 2022

Key Topics: Declining macro economics First quarter 1P sales were down year-over-year for the first time in two decades, as it had to comp against a very strong Q1 2021 which was elevated by the pandemic. Another one we look at is like various credit worthiness and so like mortgage delinquencies is a good proxy for consumer health.

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Merchant Services Drop-Shipping Shipping Payment Services 59

Retail Geek

APRIL 30, 2021

Episode 262 of the Jason & Scot show was recorded on Thursday April 30, 2021. Jason: [4:42] Exactly sir So speaking of Google did you follow their earnings at all. In stock inventory at retailers near you so that’s evidently become quite popular. We recap Amazon, EBay, and Shopify Q1 earnings reports. Transcript.

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Rangeme

JULY 29, 2022

What Fast Fulfillment Means to Consumers. Most retailers’ supply chains were not prepared for the abrupt switch in transportation and fulfillment needs or the sudden spike in consumer demand. . 3 Unexpected Benefits of Fast Fulfillment. What Fast Fulfillment Means to Retail Partners. More Sales. Better Customer Retention.

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Retail TouchPoints

MAY 12, 2021

After all, in the midst of a pandemic, with most everyone spending a lot more time at home and almost no time out on the town, bling was not at the top of many shopping lists. Already having mastered a multichannel strategy pre-pandemic, during the lockdown it extended its multichannel capabilities to sales and customer service.

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