Retail TouchPoints

JANUARY 2, 2024

Deloitte found that consumer interest in co-branded credit cards dropped 11% between 2022 and 2023. Bobby Stephens, Principal at Deloitte Consulting and a leader in Deloitte Digital’s Retail & Consumer Products practice, shared insights to help guide retailers’ priorities in 2024 and beyond. A major reason for this drop?

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Retail TouchPoints

MARCH 2, 2021

It was the kind of “-geddon” that could be seen coming from a mile away — a perfect storm combining an ecommerce boom; retailers, fulfillment centers and shipping providers that were already stretched thin by a global pandemic; and the historically hectic holiday season looming. That number was even higher in January 2021. “

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Retail TouchPoints

SEPTEMBER 22, 2021

Jewelry and accessories retailer Claire’s is tapping into “drop” culture with its newest offering, a subscription box service called cDrop. Aimed at “fostering self-expression” among its core Gen Z demographic, each box retails for $30 and is shipped quarterly, with no ongoing commitment for customers.

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Retail Wire

MAY 21, 2025

View this post on Instagram A post shared by Heelys Worldwide (@heelysworldwide) This is a limited-edition drop, so fans are encouraged to get these shoes before theyre gone. Both the lighter white version and the darker black version are available in sizes youth 13 to men’s 13 and cost $75 plus tax and applicable shipping fees.

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Retail TouchPoints

AUGUST 12, 2024

year over year — the highest the brand has seen since Q1 2021. million, while gross margin landed at 56% compared to 54.6% Ecommerce was a significant catalyst for this improvement, growing 4.4% Warby Parker also opened 11 net new stores in Q2 2024. Gross profit also increased 16.3% the year prior. year over year to $51.6

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Retail TouchPoints

MARCH 10, 2021

Its retail performance exceeded Moody’s analyst expectations, and margins held up well despite heavy competition from rivals like Walmart , Target and Best Buy , according to Charlie O’Shea, VP at Moody’s. The health of these four retailers is a strong indicator of retail’s resilience, and their Q4 success bodes well for the industry.

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Retail TouchPoints

NOVEMBER 9, 2021

Labor shortages, stressed supply chains and a major emphasis on ecommerce have turned fulfillment into one of the biggest challenges retailers will face in the 2021 holiday season. With so much at stake, retailers must get fulfillment right or risk being left behind.

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Retail TouchPoints

JULY 26, 2022

In fact, Salesforce has already predicted that the modest growth of the 2021 holiday shopping season could foreshadow this year , with Q1 data showing a 3% YoY decrease in global digital sales. and shoppers placed 12% fewer orders worldwide compared to the same period in 2021. Loyalty Shifts to Value.

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Retail TouchPoints

MARCH 28, 2022

The beauty retailer recently announced its plans to open more standalone stores and beauty shop-in-shops at Target and by adding Return Bars to locations, it will be able to boost store traffic, streamline the returns process and help reduce logistical costs.

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Retail TouchPoints

FEBRUARY 4, 2022

For the first time the tech giant broke out revenue from its advertising business (more than $31 billion in 2021 — see, you’re impressed) and announced that it will be raising the annual fee for its Prime subscription for the first time since 2018, from $119 a year to $139 a year. billion in Q4 2021, up 98.6% stock market’s history.

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Retail TouchPoints

AUGUST 15, 2022

In fact, the use of traditional media — such as TV, radio, direct mail and outdoor advertising — as a customer acquisition tool rose from 29% in 2021 to 51% in 2022, second only to email outreach (68%). Stand Out Beyond Free Shipping . Last year’s top retention tool — free shipping — fell slightly, from 64% in 2021 to 57% in 2022.

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Retail TouchPoints

MAY 18, 2022

However, shares dropped 11.38% to $131.35 following the results’ release on May 17 and continued dropping the morning of May 18, hitting $125.51. “We’re And we will work with our vendor partners from sourcing to production to shipping.”. Store comparable sales grew 3.3% billion in revenue.

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Retail TouchPoints

JULY 13, 2023

“The biggest advantage that comes with [supply chain visibility] is knowing where you have stability in your supply chain,” said Balika Sonthalia, Senior Partner and Head of the Strategic Operations Practice for the Americas at Kearney in an interview with Retail TouchPoints. As a result, IDTechEx expects 39.3

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Retail TouchPoints

NOVEMBER 4, 2021

31, 2021. “We’re Inflation is driving up shopping prices as we head into the holiday season, a time when many people already feel pressured to go all out on gifts for family and friends,” said Colleen McCreary, consumer financial advocate and Chief People Officer at Credit Karma in an interview with Retail TouchPoints.

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Retail TouchPoints

NOVEMBER 30, 2020

The 2020 ecommerce holiday shopping and shipping season is expected to eclipse years past. Regardless, these communications will be crucial to whether holiday customers return throughout 2021. Winter elements have historically been unkind to packages, which as a side note is why shipping insurance is a good idea during the winter.

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Inside Retail

MARCH 17, 2022

The Digital Life Index 2021 survey highlights that when shopping online, Australians are more likely to buy from a brand that offers an easy-to-navigate interface on a website or mobile app (57 per cent), while 46 per cent show preference for an easy way to manage returns. . No more lines at checkouts. Endless aisle.

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Retail TouchPoints

MARCH 3, 2022

billion on Cyber Monday 2020 , while Singles Day in November 2021 in China drove $139 billion in sales for two of that country’s major online shopping platforms. That includes frictionless payments and checkout and fast shipping options. Consider that in the U.S., ecommerce merchants pulled in $10.8

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Retail TouchPoints

JUNE 1, 2021

When Woolworths announced plans for its new third-party marketplace in April 2021, the retailer’s Director of New Business Faye Ilhan described it as “a highly curated marketplace focused on range extension in our core everyday needs categories.” Achieving Seamless Integration Through Thoughtful Curation.

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Retail TouchPoints

DECEMBER 6, 2021

This removes the cost and complexity of shipping furniture pieces for photoshoots, which is particularly difficult right now due to supply chain issues, as well as the difficulty of getting all the necessary staff in the same place at the same time. Creating the virtual showrooms was a fairly intuitive process.

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Retail TouchPoints

MARCH 30, 2022

comparable sales growth and growing market share in grocery during Q4 2021, and much of this success can be attributed to its robust last mile and fulfillment strategy. The personal shopper, a role that didn’t exist a decade ago, is now one of the fastest-growing positions at Walmart stores, according to Dunn. The retailer reported 5.6%

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Retail TouchPoints

DECEMBER 23, 2022

Discounting and perks like free shipping have been successful drivers of Black Friday and Cyber Monday campaigns; however, dropping prices is not a winning strategy that creates a path to profitability. Minimizing perks like free shipping and employing more efficient acquisition models will also fuel topline growth.

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Retail TouchPoints

JUNE 23, 2022

The 2022 back-to-school (BTS) season could be the most “normal” since the start of the pandemic, with even more demand than the record-setting BTS 2021 season for clothing, classroom supplies and new technology. Regardless of your customers’ age demographic, it’s a smart idea to offer digital wallet payment options at checkout.

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Inside Retail

FEBRUARY 22, 2022

Bluethumb Digital’s first collection, the Genesis Drop, is set to launch this Thursday, February 24, with 91 artworks from 25 Australian digital artists, including big names, such as Marble Mannequin, Mysterious AI, and Brad Robson, who recently got a shoutout from NFT aficionado Paris Hilton. The launch comes amidst growing demand for NFTs.

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Retail TouchPoints

NOVEMBER 20, 2023

Dick’s Sporting Goods also attributed part of the brand’s 23% profit drop in the second fiscal quarter of 2023 to theft ( CNBC ). billion in 2021. Optimize inventory management: Like damaged products and shipping errors, theft can negatively impact retail inventory management. According to a June study by the U.S.

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Retail TouchPoints

OCTOBER 21, 2021

In the world of ecommerce, Google is a bit of an anomaly: while a relatively minor player in the marketplace landscape compared to giants like Amazon and eBay , it is at the same time central to the shopping journeys of millions of consumers every day. That’s a drop in the bucket compared to Amazon’s 1.7

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Inside Retail

OCTOBER 28, 2022

Amazon’s 12 per cent extended-trade stock drop erased about $140 billion in its market capitalisation, greater than the entire value of companies such as Morgan Stanley, Netflix and Lockheed Martin. Prior holiday quarter sales growth was 9 per cent in 2021 and 38 per cent in 2020. Cloud misses.

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Retail TouchPoints

NOVEMBER 3, 2020

A good portion of this class of consumer would normally travel during the holidays, but they won’t be spending money at Disney or for airfare, cruises and hotels. No one wants to be caught in a “frenzy,” they want to be at a distance from each other. What can retailers do to eliminate or at least minimize these?

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Retail TouchPoints

SEPTEMBER 21, 2021

The 2021 Retail Strategy & Planning webinar series, now available on demand, brought together retailers, solution providers, practitioners and industry experts from firms including IDC, Alvarez & Marsal, WSL Strategic Retail and Cambridge Retail Advisors. Holiday 2021 and Preparing for 2022.

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Retail TouchPoints

MAY 4, 2021

Powell and CEO Charlie Cole, both of whom started at the company in early 2020, are part of a “new team charged with giving the brand its groove back, and that requires tech investment,” Powell said in an interview with Retail TouchPoints. Discovering the ‘Unknown Unknowns’. Avoiding the Dreaded ‘Rage Clicking’. “A

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Small Biz Trends

SEPTEMBER 18, 2021

More than 190 countries, 40 industries, and 5,900 categories are at your disposal in 16 translated languages. And one of the best ways it makes these products available to small and medium online retailers like you is by offering drop shipping. Travel Less … Or Not at All. Dropshipping Support from Alibaba.com.

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Retail TouchPoints

OCTOBER 24, 2022

Sneakers are designed for moving quickly, and the same could certainly be said of The Edit LDN , a global marketplace for limited-edition sneakers and streetwear that is growing at 500% year-over-year after just 2.5 And if they sell enough to achieve Baller status, then they get to go into the inventory sold at Harrods. RTP: The U.S.

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Retail TouchPoints

APRIL 25, 2023

On the B2B side, Merrell is using 3D and AR tech to sell their products via digital showrooms, prior to manufacturing and shipping, to increase speed to market, reduce costs and lower their carbon footprint. The furniture and home goods space is another sector of the market that’s seeing increased applications of this technology.

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Retail TouchPoints

DECEMBER 19, 2022

Last Crumb even drops limited amounts of special-flavored cookies. . This scenario has become common in recent years, with individuals getting creative to be first in line to resell at an inflated price. In 2021, face coverings and masks from stars like Kanye West saw a 154% average resell price increase from $82 to $208.

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Retail TouchPoints

DECEMBER 13, 2022

The service will be the latest addition to the FedEx Returns portfolio, which also includes printer-less and package-less return options at more than 10,000 locations nationwide. retail sales in 2021 , or $761 billion in merchandise, were returned. Concern over the cost of returns is no surprise. of all U.S.

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Retail Focus

APRIL 7, 2022

Finding the capacity and headspace to research your options might not be at the top of your to-do list, but it’s not as challenging as you might think…. There are rules in place as part of EU trade deals that allow you to recover customs costs – tariff free.

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Independent Retailer

DECEMBER 27, 2022

After the pandemic-driven surge in consumer demand that triggered a frenzy of shipping activity and skyrocketing prices, logistics and transportation companies are signaling a fast slowdown. Shipping and wholesale prices are plunging and orders are not being placed as often. . Disruptions in the Container Shipping Industry.

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Retail TouchPoints

JUNE 24, 2024

As an extension of this mission, M.M.LaFleur first ventured into resale in March 2021, fulfilling a pent-up need as shown by strong demand for the brand on third-party sites like Facebook and Poshmark, Twidwell explained. Once an item is sold, M.M.LaFleur sends the seller a shipping label so she can easily send it to the final buyer.

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