Retail TouchPoints

MAY 20, 2022

Albertsons Companies will launch cart-based smart checkout technology later this year at select supermarkets throughout the country, in partnership with Veeve Smart Carts. we are building a link between multiple consumer channels and the brands they trust while keeping customer loyalty central to the experience.”. in a statement.

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Retail TouchPoints

DECEMBER 6, 2024

The goal, according to Allison Peterson, Chief Retail & Digital Officer at Carters, is to connect with the next generation of families while doubling down on the issues (like sustainability) that the business has prioritized for years. Peterson: Our reimagined retail experience is fully captured at Carters first-ever flagship in Atlanta.

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Visual Merchandising Apparel Marketing Fashion 289

Inside Retail

JANUARY 9, 2025

BNPL credit allows consumers to split their purchases into smaller, interest-free instalments. Our recent research uncovered a concerning insight: consumers who use BNPL services end up spending more money online than those who dont. We found that consumers who used BNPL spent an average of 6.42 Why might they be spending more?

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Retail TouchPoints

JUNE 18, 2024

It can be a bit jarring to start worrying about the holidays just as summer is powering up, and yet that’s exactly what many retailers are doing, particularly as the socio-economic environment continues to throw curveballs at commerce. billion commerce-focused consumer interactions as well supplemental consumer research.

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Inside Retail

NOVEMBER 27, 2024

With consumer sentiment and discretionary spend down, many retailers are already facing reduced profit margins and a higher cost of doing business, making hefty discounting for prolonged periods a particularly costly exercise. Since 2021, LSKD has joined in on the “Black November” sales period, starting its discounting earlier each year.

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Retail TouchPoints

MAY 7, 2025

That requires a coordinated effort from policymakers, retailers and consumers to reject the exploitation at the heart of fast fashion and ensure no business can continue to operate with forced labor in its supply chain. What Retailers and Consumers Can do Now Governments cant fix this alone. Consumers too have a role to play.

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Fast Fashion Fashion Accounting Consumer 250

Retail TouchPoints

DECEMBER 9, 2024

The trend is being fueled in part by the popularity of social media unboxing and haul trends, but also by an increased desire from consumers for experiences following the forced isolation of the COVID years. In fact, marketing agency Empower said its seen a 90% increase in consumer interest in the advent calendar category since 2020.

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Retail TouchPoints

MARCH 31, 2023

by storm, rising to the top of the app charts and garnering millions of fans, until consumers began to realize the cost of those ultra-low prices — long delivery times and often poor quality products. As an operating partner at one of Wish’s longest-running investors, GGV Capital , Yan has long had an insider’s view of the business.

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Retail TouchPoints

MARCH 4, 2024

A recent study of more than 4,700 consumers from Bread Financial indicates payment choices — including retail store credit cards, bank branded credit cards and buy now, pay later (BNPL) — at checkout have become a major factor in pleasing shoppers and closing a sale. Long gone are the days where retailers can only say, “Cash or card?”

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Finance Payment Services Consumer Shopping 289

Inside Retail

DECEMBER 4, 2024

High-profile fashion collaborations are nothing new, but does making luxury accessible and marketing it to a younger audience come at a cost? The Prada Group first partnered with Snapchat in 2021, with its Bag Try-On AR Lens that enabled customers to virtually ‘test-wear’ the Prada Galleria style. billion Bitmoji avatars globally.

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Retail TouchPoints

NOVEMBER 10, 2022

Global ecommerce rose from 15% of total retail sales in 2019 to 21% in 2021. It now sits at an estimated 22% of all sales, according to a 2022 Morgan Stanley global ecommerce forecast report , which notes that “Over the long term, the ecommerce market has plenty of room to grow and could increase from $3.3 trillion today to $5.4

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Inside Retail

JANUARY 9, 2025

BNPL credit allows consumers to split their purchases into smaller, interest-free instalments. Our recent research uncovered a concerning insight: consumers who use BNPL services end up spending more money online than those who dont. We found that consumers who used BNPL spent an average of 6.42 Why might they be spending more?

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Merchant Services Payment Services Consumer Checkout 264

Inside Retail

NOVEMBER 14, 2023

Australian consumers are becoming more conscious of the social, environmental, and economic implications of their purchasing choices. A recent report by Baptist World Aid, based on responses from over 2000 Australians surveyed by research firm McCrindle in September, revealed an increased awareness of the impact of consumer choices.

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Retail TouchPoints

MARCH 8, 2023

Best Buy Health will work with Atrium Health to develop new hospital-at-home offerings, helping enable providers to deliver high-quality care while reducing emotional and financial burdens on patients and caregivers. Additionally, the retailer added the Best Buy Health Lively app on the Apple Watch in 2021.

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Retail TouchPoints

SEPTEMBER 19, 2023

Instacart has made its initial public offering (IPO), pricing its stock at $30 per share and valuing the grocery delivery and technology company at approximately $10 billion. The IPO valuation represents a significant decline from early 2021, at the height of the COVID pandemic, when Instacart raised funding at a $39 billion valuation.

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Inside Retail

JANUARY 22, 2025

Homies message is clear: We’re not celebrating on January 26 and nor should Australia at large. According to the Australian Bureau of Statistics (2021), Aboriginal and Torres Strait Islander people make up 20.6 It’s a date that represents significant pain and loss for First Nations people, said Say.

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Retail TouchPoints

MARCH 1, 2023

For example, when Kohl’s first piloted the launch of Amazon return kiosks in 2017, it saw new customers increase 9% at test locations compared to 1% increases at other stores. That partnership has since been expanded chainwide.

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Retail TouchPoints

MARCH 1, 2023

If a consumer has a $5 bill burning a hole in their pocket, will they spend it on a candy bar for an afternoon sugar rush, or the opportunity to be a part of a bigger game like the lottery? adults purchases a lottery ticket at least once annually — and one in eight buys one at least once a week. Patrick’s Day. Within the U.S.,

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Inside Retail

JANUARY 16, 2024

Panels on “Global forces shaping the retail business landscape,” moderated by Andrea Bell, vice president of consumer insights at WGSN, and “The Vogue Business Index: Luxury’s new global gateways,” moderated by Anusha Coutiggane, head of advisory at Vogue Business , were particularly enlightening. billion by 2031.

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Inside Retail

NOVEMBER 12, 2024

Despite low consumer sentiment and discount fatigue, Chinese spending during the country’s biggest shopping event doesn’t seem to be all doom and gloom. At the same time, shoppers with higher spending power tend to look out for luxury items during this season too.”

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Retail TouchPoints

APRIL 30, 2025

In October 2021 Old Navy launched BODEQUALITY to redefine size inclusion by offering every one of its womens styles in any size at no extra cost, but the retailer scaled back the offering in its stores just a few months later, according to Glossy.

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Inside Retail

APRIL 2, 2025

T2 is transforming tea retail conventions with the highly anticipated grand reopening of its flagship store at Sydney’s iconic Queen Victoria Building (QVB). To visually see those ingredients is a really important part of the consumer journey. At the core of our ethos is collaboration with artistry.

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Management Beauty and Health Consumer Store Operations 200

Retail TouchPoints

OCTOBER 11, 2022

increase over holiday 2021. In 2022, the impact of economic uncertainty, particularly in rising prices of non-discretionary expenditures like gas, food and housing, will rein in consumer spending. from 2021 and accounting for 16.3% Adobe expects U.S. online holiday sales to hit $209.7 billion in the period from Nov.

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Retail TouchPoints

NOVEMBER 14, 2024

At a time when renowned athleisure brands like Lululemon are struggling , Vuori is continuing to ride its rocket ship to growth. The investment builds upon Vuori’s $400 million investment, led by SoftBank Vision Fund 2, in 2021. The investment builds upon Vuori’s $400 million investment, led by SoftBank Vision Fund 2, in 2021.

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Consumer Marketing Wholesale Shipping 147

Inside Retail

SEPTEMBER 6, 2023

At the moment, he feels it’s unlikely that Bucherer will become the exclusive retailer for Rolex. It’s far more likely, and cost effective, to cut out the retailer entirely and employ a direct-to-consumer model online, like we’ve seen automotive brands employing.

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Retail TouchPoints

DECEMBER 8, 2023

Bergh said at the time of Gass’ appointment that the high-profile retail executive “wasn’t out looking” for a new job, but he decided to try his luck hiring her because of the activist pressure Kohl’s was facing at the time. Levi’s was in a bit of turmoil itself at the time. During this time, LS&Co.

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ATS Wholesale Marketing Returns 278

Retail TouchPoints

MARCH 20, 2025

If you’ve never had someone dress you, you may not realize what an intimate thing it is, said Sarah Funderburk,VP of Styling and Client Support at Stitch Fix in an interview with Retail TouchPoints. Were always looking at how we can actually achieve this balance, and not overswing in any one direction.

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Retail TouchPoints

JANUARY 2, 2024

However, a Deloitte survey reveals that consumers’ loyalty program preferences and expectations are evolving. The most significant shift in the loyalty sphere is consumers’ attitudes toward co-branded credit cards. Deloitte found that consumer interest in co-branded credit cards dropped 11% between 2022 and 2023.

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Inside Retail

MARCH 26, 2025

The global retail industry was transformed overnight as stores were forced to close or severely limit in-person shopping, supply chains were disrupted and consumers faced unprecedented levels of fear and uncertainty. Daniel Kitay: Funday launched in April 2021, but the journey started well before that.

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Retail TouchPoints

DECEMBER 27, 2022

compared to the same period in 2021. in 2021 and 20.6% consumers approached their holiday shopping — from hunting for the best deals to making trade-offs that stretched gift-giving budgets,” said Michelle Meyer, North America Chief Economist at the Mastercard Economics Institute in a statement.

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Retail TouchPoints

AUGUST 5, 2022

The 2022 back-to-school season will likely avoid being negatively impacted by the weight of inflation, according to data from the National Retail Federation (NRF) presented at its 2022 Back-to-School Trends webinar. billion record set in 2021. But compared to some of the other steps consumers are taking it really does tend to lag.

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Retail TouchPoints

MAY 30, 2025

Build a Fix Around a Specific Item In 2021, Stitch Fix also introduced Freestyle , which allows customers to shop individual items whenever they want. This was a big departure from the more rigid fix format which typically happens on a defined cycle (every month or every season, for example).

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Accessories Apparel Shipping Returns 147

Retail TouchPoints

JULY 1, 2022

Back in 2016, Ron Johnson was asked in a fireside chat at Shoptalk about the biggest mistake he had ever made. Six years later, Johnson might answer that question differently — his “commerce-at-home” startup Enjoy Technology filed for bankruptcy on June 29, 2022, after a series of setbacks including staffing shortages and dwindling liquidity.

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Retail TouchPoints

JANUARY 9, 2023

Boxed , the combination ecommerce retailer and enabler that serves both consumer and business customers, is seeking additional funding — or a possible sale — as it explores strategic alternatives. The Boxed retail operation provides bulk pantry consumables to businesses and household customers without requiring any type of big box membership.

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Consumer Planning ATS Fulfillment 311

Retail TouchPoints

MARCH 4, 2024

Gen Alpha is poised to reach 2 billion people by 2025, making it the largest generation in history, according to Matt Smith, Trends Manager at GWI. The number of eight- to 11-year-olds who say they make joint decisions over the food they eat and the toys they buy alongside their parents has increased since 2021.

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Inside Retail

NOVEMBER 11, 2024

We are transforming our brand experience to deepen our engagement with kids and kidults in Asia,” Leo Tsoi, CEO at Toys ‘R’ Us Asia, told Inside Retail. Toys ‘R’ Us launched its first IP Character Street at The Place in Shanghai, which also houses China’s first-ever Tomica brand store. billion by 2032, growing at a CAGR of 10.1

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Inside Retail

OCTOBER 17, 2024

The campaign, which ran from January 2020 to August 2021, was for a 60-month interest-free and no-deposit payment method. According to the Australian Securities and Investments Commission (Asic), many consumers may have been unaware of the financial arrangements they entered when buying products at Harvey Norman stores.

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Finance Payment Services Advertising Accounting 306