Retail TouchPoints

JANUARY 16, 2025

The UK-based JD Sports acquired Shoe Palace in December 2020 and DTLR in February 2021 as part of a push into U.S. Lifestyle retailer DTLR and footwear and apparel chain Shoe Palace both owned by JD Sports will deploy mobile POS and inventory orchestration solutions from Jumpmind across their combined 450 stores in the U.S.

Point of Sale 278

Point of Sale Payment Services ATS Apparel 278

Retail TouchPoints

DECEMBER 10, 2024

Apples retail expansion builds on investments the company already has made in Saudia Arabia, including the all-women Apple Developer Academy, which opened in Riyadh in 2021 in partnership with the Saudi Arabian government, Tuwaiq Academy and Princess Nourah bint Abdulrahman University.

Planning 275

Planning Location Consumer Store Operations 275

Retail TouchPoints

DECEMBER 16, 2024

flagship location had opened in New Jerseys American Dream mall in December 2021. The parent company announced plans to roll out brick-and-mortar Toys R Us flagship stores in September 2023 in a partnership with Go! Retail Group , including a store in the Mall of America. The initial U.S.

Wholesale 265

Wholesale Location Shopping Marketing 265

Retail TouchPoints

NOVEMBER 19, 2024

Additionally, the platform has improved its DoubleDash offering; since its introduction in 2021, shoppers have been able to add items from an additional store after checking out without incurring an additional delivery fee. DoorDash also has introduced a one-year discounted DashPass plan for SNAP/EBT recipients for $4.99

Merchant Services 276

Merchant Services Shopping Payment Services Checkout 276

Retail TouchPoints

NOVEMBER 25, 2024

Following an independent investigation and forensic analysis, Macy’s said it identified “a single employee with responsibility for small package delivery expense accounting” who had intentionally made erroneous accounting entries to hide approximately $132 to $154 million in delivery expenses from Q4 2021 to this current quarter.

Accounting 279

Accounting Promotions Location Management 279

Inside Retail

JANUARY 6, 2025

The case concerns four former workers employed in various periods between June 2015 and September 2021. The Federal Circuit and Family Courtimposed a $30,000 penalty against 10 Foster Street formerly trading as George Elsissa and ordered it to pay back pay the workers $21,604, plus superannuation and interest.

Payment Services 259

Payment Services ATS Accessories Fashion 259

Retail TouchPoints

JANUARY 3, 2025

The CFPB lawsuit alleges that for approximately two years starting in 2021, Walmart and Branch violated federal law by opening Branch accounts for Spark drivers without the workers consent and then requiring them to use those accounts to get paid.

Payment Services 298

Payment Services Accounting Consumer ATS 298

Inside Retail

DECEMBER 5, 2024

Data collected by the National Association of Realtors also found that millennials made up 43 per cent of home buyers in 2021, the largest generational group. It generated about $150 million in revenue in 2021 and has become one of the most popular home goods brands in the direct-to-consumer (DTC) and physical retail space.

Marketing 244

Marketing Apparel Consumer Accounting 244

Retail TouchPoints

NOVEMBER 15, 2024

In 2021 and 2022, Saks Fifth Avenue was a winner of Retail TouchPoints’ sister publication Design:Retail ’s Winning Windows Awards. It’s going to be festive and holiday-focused, and of course, we’re going to have our fantastic and beautiful Saks holiday windows, which is truly what we’re known for,” Metrick added.

Department Stores 264

Department Stores Planning Store Operations ATS 264

Inside Retail

NOVEMBER 18, 2024

From November 2018 to November 2021, Bunnings implemented a trial FRT at 63 stores in Victoria and NSW, capturing the faces of every visitor. Bunnings breached privacy laws by using facial recognition technology (FRT), the Privacy Commissioner determined.

Accounting 264

Accounting Consumer ATS 264

Retail TouchPoints

APRIL 30, 2025

In October 2021 Old Navy launched BODEQUALITY to redefine size inclusion by offering every one of its womens styles in any size at no extra cost, but the retailer scaled back the offering in its stores just a few months later, according to Glossy.

Apparel 218

Apparel Fashion Customer Experience ATS 218

Retail TouchPoints

JANUARY 7, 2025

Kimbell became CEO of Ulta Beauty in 2021 after serving in executive roles with the company since 2014. Steelman will now serve as President and CEO as well as joining the beauty retailers board, with Kimbell staying on in an advisory role through June 28, 2025.

Marketing 279

Marketing Location Planning 279

Retail TouchPoints

DECEMBER 3, 2024

When ThredUp acquired Remix in July 2021 , it believed the move would be a growth driver for its business, but under continued financial pressure the company announced in August 2024 that it was planning to exit Europe and become “a U.S.

Management 296

Management Marketing Planning 296

Retail TouchPoints

FEBRUARY 13, 2025

The company said that exclusive designer collaborations also will continue to be central to the brands strategy, such as its ongoing collaboration with Nikki Chu, which first launched in 2021. Plans for limited-edition collections also are in the works.

Home Furnishings 278

Home Furnishings Planning Shopping Marketing 278

Inside Retail

NOVEMBER 27, 2024

Since 2021, LSKD has joined in on the “Black November” sales period, starting its discounting earlier each year. In 2021, the business went live with its promotions on November 18, in 2022 on November 15 and last year on November 9. We have seen the trend for a few years now and have definitely joined the party in previous years.”

Markdowns 241

Markdowns Promotions Advertising Department Stores 241

Retail TouchPoints

OCTOBER 30, 2024

PetSmart already offers delivery via Instacart as well as Uber Eats , and in October 2021 the retailer partnered with Allivet for pet prescription deliveries. PetSmart has partnered with Grubhub to offer on-demand delivery of more than 14,000 items from its 1,400+ locations in all 50 states.

Location 173

Location Customer Experience ATS Fulfillment 173

Inside Retail

JANUARY 22, 2025

According to the Australian Bureau of Statistics (2021), Aboriginal and Torres Strait Islander people make up 20.6 per cent of all people experiencing homelessness in Australia, despite representing only 3.8 per cent of the total population.

Fashion 246

Fashion Consumer Shopping Accessories 246

Retail TouchPoints

JANUARY 12, 2025

The customer-facing mobile app for Dicks Sporting Goods has traveled a long way since its debut in 2021.

Sporting Goods 275

Sporting Goods Drop-Shipping Shipping Checkout 275

Retail TouchPoints

JANUARY 2, 2025

After moving aggressively into direct sales in 2020 and 2021, Nike had to begin rekindling wholesale relationships with retailers including DSW and Macys in late 2023. The brand also has been dealing with the repercussions of its efforts to beef up its direct-to-consumer (DTC) channel.

Payment Services 278

Payment Services Checkout Wholesale Consumer 278

Retail TouchPoints

DECEMBER 3, 2024

RTFKT , the Web3 sneaker brand that Nike acquired in 2021 , will wind down operations by the end of January 2025, transitioning into an archived site to showcase the designs created for the platform.

Fashion 276

Fashion Planning Social Commerce 276

Retail Focus

OCTOBER 30, 2024

The Chinese luxury consumer’s preferences were taken into account when Dior launched a series of pop-up stores in China in 2021. The brand’s core identity has not been compromised by pop-up stores’ ability to cater to regional tastes.

Location 246

Location Consumer Store Layout Shopping 246

Inside Retail

DECEMBER 4, 2024

The Prada Group first partnered with Snapchat in 2021, with its Bag Try-On AR Lens that enabled customers to virtually ‘test-wear’ the Prada Galleria style. The range includes timeless styles— Prada’s Small Galleria Bag and Miu Miu’s Wander Bag— both favourites with Gen Z shoppers.

Fashion 277

Fashion Target Market Marketing Promotions 277

Retail TouchPoints

APRIL 1, 2025

Boardriders had previously partnered with NewStore to launch the Roxy Club App in 2021. Since a soft launch in mid-February 2025, the new app has generated revenue that exceeded initial development costs, underscoring the importance of mobile as a key touch point.

Marketing 147

Marketing Shopping Customer Experience ATS 147

Retail TouchPoints

JULY 8, 2024

annually between 2018 and 2021, with a total of 11.2 However, the average value of check payments has increased from $1,908 in 2018 to $2,340 in 2021, indicating that although people are writing fewer checks, they are using them for larger transactions — and therefore are less likely to use them for a weekly supermarket stock-up trip.

Payment Services 290

Payment Services Supermarket Checkout Marketing 290

Retail TouchPoints

MAY 7, 2025

Tetrault will re-rebrand the retailer, which operates more than 185 stores across Canada, as EB Games Canada , as it was known prior to the 2021 name switch to GameStop Canada. GameStop Canada , from GameStop Global Holdings. Financial terms of the acquisition were not disclosed.

Boutique 147

Boutique Store Operations ATS Marketing 147

Retail Gazette

NOVEMBER 28, 2024

Asda’s ongoing search to appoint a permanent CEO has so far yielded no results since Roger Burnley’s early departure in 2021 – despite the role offering a potential pay package of up to £10m. Tony Buffin Former Holland & Barrett boss Tony Buffin is another potential candidate to take over the running of Asda.

Returns 113

Returns Supermarket Customer Experience Promotions 113

Retail TouchPoints

SEPTEMBER 5, 2024

The deal includes a pro-rata payment to Nordstrom to buy out its minority interest in the brands , which the department store acquired as part of a previous joint venture with Asos back in July 2021.

Wholesale 288

Wholesale Payment Services Department Stores Returns 288

Retail TouchPoints

NOVEMBER 28, 2024

Younger generations, especially millennials, increasingly rely on their digital wallet alone, with 28% (up from 25% in 2022 and 22% in 2021) planning to pay for gift purchases in 2024 using digital wallets. Mobile wallets provide the convenience shoppers have come to expect. Retailers must optimize their platforms to capture this demographic.

Payment Services 298

Payment Services Merchant Services Shopping Checkout 298

Inside Retail

MARCH 3, 2025

Australian luxury fashion brand Leo Lin has been part of the fashion landscape for seven years, launching in 2017, but only since building its e-commerce store in 2021 has it really taken off.

Fashion 208

Fashion Boutique Accounting Wholesale 208

Retail TouchPoints

DECEMBER 6, 2024

Since launching our Little Planet brand in 2021, weve prioritized sustainable innovation and established practices that benefit all our brands, with investments in resources such as GOTS-certified organic cotton and sustainably sourced materials.

Visual Merchandising 289

Visual Merchandising Apparel Marketing Fashion 289

Inside Retail

NOVEMBER 4, 2024

Established in 2021, Frankie General Store offers a curated selection of small-batch, artisanal products from the Philippines and Australia. They will also be given access to the Australian market with minimum capital, streamlined logistics through consolidated batch shipments, and increased visibility through the retail space.

Consumer 130

Consumer Marketing ATS Accessories 130

Inside Retail

DECEMBER 12, 2024

” In July 2021, the first stage of the shopping centre opened, comprising over 3000sqm of retail space. Tenants include Aldi and Woolworths Metro. The post The Grand Eastlakes Shopping Centre rebrands to One Global Gallery appeared first on Inside Retail Australia.

Shopping 130

Shopping Planning ATS 130

Inside Retail

JANUARY 14, 2025

Kevin Grant, a senior member of the finance team since 2021, has been promoted to CFO to replace Long. For the fourth quarter, the company posted a 6.8 per cent increase in net sales, driven by a 21.6 per cent growth in US sales. Full-year net sales were up 5.2 per cent, with US sales jumping 16.9 per cent.

Finance 130

Finance Promotions Management Accessories 130

Retail TouchPoints

OCTOBER 1, 2024

LVMH took a majority stake in the label in 2021 , agreeing to increase its stake over time to 60% , with brand founder Virgil Abloh retaining the remaining 40%.

Brand Management 275

Brand Management Management Fashion ATS 275

Retail TouchPoints

MAY 7, 2025

Morgan founded Willow International in 2010 and merged with 10 Thousand Windows in 2021 to create the global nonprofit, EverFree, which provides direct services and scales survivor-led solutions to accelerate the end of trafficking.

Fast Fashion 250

Fast Fashion Fashion Accounting Consumer 250