Retail TouchPoints

MARCH 21, 2024

Amazon ’s Prime membership has been paying dividends for the company for decades, and after Walmart followed suit with Walmart+ in 2020 , it was only a matter of time before Target entered the mix. The economics for retailers are clear — but what’s less clear is how consumers will respond now that they have so many options to choose from.

Consumer 237

Consumer Shipping Planning ATS 237

Retail TouchPoints

JUNE 28, 2022

Recommerce, the sale of secondhand merchandise, is a hot topic as consumers become more enthused about recycling goods rather than contributing to enormous mountains of landfill waste. While secondhand marketplaces are steadily growing, they barely make a dent in the billions of items today’s consumers generate. Take the U.S.

Returns 208

Returns Merchant Services Fashion Fast Fashion 208

Retail TouchPoints

SEPTEMBER 22, 2021

consumers to online shopping channels since March 2020, fundamentally changing the way people shop for consumer packaged goods (CPG). CPG consumers are becoming accustomed to shopping for products based on common needs-based search terms like keto, paraben-free or low sugar. Consumer Demands are Evolving.

Consumer 219

Consumer Health & Wellness Promotions Shopping 219

Retail TouchPoints

MARCH 15, 2024

A veteran of Marriott International , Linnartz took over the role from former Aldo Group CEO Patrik Frisk, who replaced Plank in January 2020 but resigned a little over two years later. During her short tenure, Linnartz focused on overhauling Under Amour’s C-suite and introduced its first-ever loyalty program.

ATS 244

ATS Returns Wholesale Planning 244

Hyken

APRIL 30, 2021

The changing conditions in 2020 redefined how we lived and worked. Forbes had predicted that AI would take over 85% of customer service by 2020. Unfortunately, many organizations had to reduce or postpone their AI investments due to the pandemic in 2020. Automating Service-Desk With NLP-Based Chatbots.

Returns 120

Returns Customer Experience Marketing Planning 120

Cisco Retail

NOVEMBER 23, 2021

In the past 11 years, consumers have reported spending nearly $140 billion in support of local businesses on Small Business Saturday. From record business closings to record small business growth (the number of new businesses in 2020 was up 24.3 And as consumers, I hope you’ll make it a point to support small businesses this Saturday.

Payment Services 67

Payment Services Target Market Point of Sale Customer Experience 67

Cisco Retail

NOVEMBER 23, 2021

In the past 11 years, consumers have reported spending nearly $140 billion in support of local businesses on Small Business Saturday. From record business closings to record small business growth (the number of new businesses in 2020 was up 24.3 And as consumers, I hope you’ll make it a point to support small businesses this Saturday.

Payment Services 52

Payment Services Target Market Point of Sale Customer Experience 52