Inside Retail

NOVEMBER 4, 2024

Earlier this year, it was reported that Harrolds’ Melbourne and Sydney stores would be relocated as part of the business’s plan to return to sustainable profit, however, the business remained plagued by difficulties in the retail sector. Notably, Harrolds was a latecomer to e-commerce, only launching an online shopping site in 2020.

Clienteling

Inside Retail

MARCH 26, 2025

trillion in 2020, according to Digital Commerce 360 estimates, a 24 per cent increase. As foot traffic returned, we rapidly expanded into mass grocery, petrol and convenience; channels like Woolworths, Coles, Ampol, Coles Express and thousands more independents and specialty stores. Global online retail sales went from almost US$3.46

Specialty Store

Retail TouchPoints

MAY 6, 2025

The company veteran had retired in 2020 but returned to replace retiring CEO John Donahoe. In January 2024 Nike announced plans to cut $2 billion in costs in the coming three years and warned of layoffs as it looks to combat heightened competition and slackening sales.

Promotions

Inside Retail

AUGUST 11, 2025

Before he stepped away from the company in 2020, Hill had spent over 31 years at Nike, working his way up the corporate ladder from an apparel sales representative intern to president of consumer and marketplace.

Wholesale

Inside Retail

NOVEMBER 6, 2024

However, due to factors like the rise of e-commerce, the increased availability of cheaper, “dupe” denim brands and an outdated aesthetic at a time when athleisure reigned supreme, True Religion fell off the retail grid and filed Chapter 11 bankruptcy not once but twice in 2017 and 2020.

Fashion

Retail Gazette

DECEMBER 30, 2024

James Taylor explains the business’ growth – which reported a 28% surge in pre-tax profit to 6.48m last year against sales of 51.9m – has come mostly through acquisitions, with Cardzone acquiring the outlet business to most of its sister brands gradually over the years including Yankee Candle’s outlet business in 2020.

Planning

Retail Gazette

JUNE 16, 2025

TM Lewin is pressing ahead with plans to rebuild its store estate following a revival in demand for office wear, as workers continue returning to city centres. A big part of our three-year plan is to expand the real estate very quickly,” said TM Lewin managing director Dan Ferris told the title.

Finance

Retail TouchPoints

JUNE 12, 2025

in the business after he returned from WWII and led the company’s first store expansions in Florida. Also helpful was the 2020 bankruptcy of Stage Stores , which owned an unrelated Texas-based off-price chain also called Bealls. Egbert “E.R.” Beall joined his father R.M.

Marketing

Retail Focus

JUNE 5, 2025

The impact of the 2020 lockdown was felt across various business sectors, particularly retail. Here’s why it gets interesting: first, the rental returns received by the SSAS business are exempt from income tax. This autonomy allows the owners to make only decisions that align with their plans for the omnichannel business.

Finance

Retail Gazette

NOVEMBER 26, 2024

Reviving Asda’s fortunes could take three to five years, according to Allan Leighton, the supermarket’s former CEO who has returned to drive its turnaround efforts. Related Story Can Asda veteran Allan Leighton return the supermarket to its former glory?

Grocer

Retail Dive

JUNE 25, 2025

The retailer also plans to upgrade its existing conversational AI for associates in the coming months. The tool will offer step-by-step instructions for advanced support queries like, “How can I process a return without a receipt?” By Retail Dive Staff • Jan. By Retail Dive Staff • Jan.

Payment Services

Retail Gazette

JUNE 25, 2025

Related Story Data: Asda struggles as Aldi and Lidl gain market share amid rising grocery costs 24/06/2025 x 11:00 AM Leeds-based Asda was acquired in 2020 by billionaire brothers Mohsin and Zuber Issa alongside private equity firm TDR Capital for £6.8bn. The migration is expected to finish later this year. already paid last year.

Supermarket

Inside Retail

JULY 2, 2025

The plan was to plug Ginger & Smart into Alceon’s online “infrastructure” through EziBuy and SurfStitch. A similar relaunch plan was devised for Pumpkin Patch , but it never materialised as described. million in June 2019. The saga is still unfolding.

Fashion

Retail Gazette

JUNE 19, 2025

Plans for the pedestrianisation of Oxford Street were put into motion this week by London Mayor Sadiq Khan, which Deputy Prime Minister Angela Rayner says will “breathe new life” into the iconic shopping street. Cut to 2025 and the picture is very different.

Shopping

I Vend

NOVEMBER 18, 2024

CAGR between 2020 and 2027 taking it to a global value of US $16.9 Gift cards: a gift card is an opportunity to gain new customers, so omnichannel retailers need to make the process of spending their card as frictionless as possible, to turn the recipient into a returning customer. Read about how we help streamline retail operations.

Kiosk

Inside Retail

JULY 16, 2025

Instagram now favours Reels, and TikTok simply makes virality a lottery, with seemingly no best-practice plan in place for marketers to follow. The cost per 1000 impressions on Meta rose over 89 per cent between 2020 and 2022. The platform is the playground, not the plan DTC wasn’t a failure, it was the foundation.

Social Commerce

Inside Retail

JULY 30, 2025

The numbers add to growing concerns that Kering’s multi-year transformation plan has yet to produce measurable returns. When de Meo joined Renault in 2020, the company was reporting losses of more than €8 billion. What de Meo lacks in fashion experience, he may compensate for in brand architecture and disciplined management.

Wholesale

Retail Dive

JUNE 24, 2025

It announced plans in 2021 to open three stores , including two All-Modern locations and one Joss & Main, all to be located in the parent’s home state of Massachusetts. Wayfair has slowly been adding to its stable of brick-and-mortar stores. By Cara Salpini • March 3, 2025 Cara Salpini/Retail Dive Deep Dive DTC is dead. Long live DTC.

Payment Services

Inside Retail

JUNE 27, 2025

Freedom’s road to renewal: 2018 : Greenlit Brands announces plans to restructure and divest its general merchandise businesses. 2020 : Amid pandemic challenges, Freedom begins a significant brand overhaul. 2022 : Returned to profitability under the leadership of CEO Blaine Callard.

ATS

Retail TouchPoints

MARCH 3, 2025

Enriching and Accelerating the Cozy Earth Buying Journey During the pandemics peak in 2020, Cozy Earth saw an opportunity to ramp up its digital marketing efforts and drive both acquisition and growth. Before each month begins, Cozy Earth establishes an A/B testing plan that supports its continuous optimization strategy, Davis explained.

Marketing

Retail Dive

JUNE 25, 2025

The company plans to use the funding to expand its customer base and grow its retail partnerships, per a press release. Company Announcements View all | Post a press release Crisp Acquires Cantactix to Expand Retail Space Planning Insights and Automation for CPG Manuf… From Crisp June 25, 2025 Nearly 3 in 4 Retail Workers in the U.S.

Beauty and Health

Small Biz Trends

JUNE 12, 2025

marking a return above the 51-year average and reflecting improved expectations for business conditions and sales. However, small business owners continue to grapple with uncertainty, and for the first time since 2020, taxes have emerged as the most pressing problem. Labor quality concerns declined slightly to 16%.

Planning

Retail Dive

JUNE 23, 2025

With a focus on back-to-school savings, Target’s Circle Week savings event returns July 6 through July 12, according to a company press release on Monday. Customers can also plan ahead during Walmart Deals for holiday products, including pre-orders for a $159 75-inch DIY nutcracker and $100 55-inch DIY gingerbread house.

Beauty and Health

Small Biz Trends

JUNE 21, 2025

Business Plan Essentials: Create a solid business plan that includes your unique value proposition, legal structure, objectives, and budget to guide your venture. According to the Environmental Protection Agency, recycling and composting prevented the release of 186 million metric tons of carbon dioxide equivalent into the air in 2020.

Promotions

Small Biz Trends

JUNE 10, 2025

Understanding the details can enhance your tax planning strategies. Credit for Small Employer Pension Plan Startup Costs : This provides a credit for the costs associated with establishing a retirement plan for employees. These credits can make a substantial impact on your overall tax planning strategy.

Returns

Retail Dive

JULY 18, 2025

Published July 18, 2025 By Howard Ruben post share post print email license Sur La Table has been focused on revitalizing its brand since filing for bankruptcy in 2020 and changing ownership. Daphne Howland/Retail Dive Listen to the article 2 min This audio is auto-generated. Please let us know if you have feedback.

Department Stores

Retail Dive

JULY 18, 2025

The news comes a day after Dollar General announced that Dilts was planning to resign effective Aug. Dive Brief: Department store chain Nordstrom said Thursday that it appointed Dollar General CFO Kelly Dilts to serve as its finance chief, effective Aug. 28 to “pursue another opportunity.” “She By Retail Dive Staff • Jan.

Department Stores

Retail TouchPoints

AUGUST 16, 2021

Returns provide brands and retailers the opportunity to delight their customers. market saw over $400B in returns in 2020. If this dollar value were a proxy for revenues, the returns channel would be the second largest global retailer behind Walmart. That is a significant amount of capital tied up in the returns channel!

Returns

Retail TouchPoints

MAY 30, 2022

A huge part of retaining customers is having a return policy that is clear and concise, giving customers the security they expect and want. In trying to accommodate all customer demands while simultaneously fighting for market share in a rapidly expanding and competitive fashion industry, retailers are relaxing their return policies.

Returns

Retail TouchPoints

NOVEMBER 27, 2020

I believe that 2020 will be the year that Black Friday merges with Cyber Monday and permanently shifts to becoming an online event. Stores that do plan to open their doors on Black Friday also face a new normal. The Future of Black Friday, in 2020 and Beyond: Online Data Collection to Pave the Way.

Shopping

Retail TouchPoints

MAY 5, 2021

The retailer is seeking to drive foot traffic as shoppers return to stores following the pandemic and the launch coincides with a plan to hire 20,000 new associates. Circle K has been upping its fresh options over the past year, including the launch of new products in 1,500 locations during 2020.

Returns

Retail TouchPoints

MARCH 24, 2021

The retailer is still struggling under the challenges of the past year, with Q4 2020 sales falling 23.7% The refinance of the FILO provides an added layer of liquidity that gives us more flexibility to execute against our strategic plan.”. million in Q4 2020, down from a $2.4 Its annual net loss for 2020 was $64.5

Operating Expenses

Retail TouchPoints

APRIL 26, 2021

Justice has returned as an online-only retailer with the launch of its new ecommerce site, ShopJustice.com. The tween retailer shuttered its remaining brick-and-mortar locations in late 2020 — which had numbered 2,800 at the brand’s peak — following the bankruptcy of parent company Ascena Retail Group.

Planning

Retail TouchPoints

APRIL 2, 2021

Kroger outlined plans to deliver total shareholder returns of 8% to 10% in 2021 at its virtual Investor Day, held March 31, 2021. In 2020 alone, driven largely by COVID-19, digital sales doubled , as did the number of households using Kroger’s network of digital offerings. on March 22.

Supermarket

Retail TouchPoints

MARCH 15, 2021

Lord & Taylor will return from bankruptcy as a digital-first retailer in April under its new owner Saadia Group, according to multiple sources. for $100 million in August 2019, but Le Tote itself went bankrupt just a year later in August 2020. Known as the oldest department store in the U.S.,

Returns

Retail TouchPoints

OCTOBER 12, 2022

In addition to this Southern California store, the retailer has new shops planned for Illinois, Rhode Island, Nevada, Iowa, Pennsylvania, Virginia, Massachusetts, Georgia, Florida and Puerto Rico. Forever 21 plans to celebrate each new store with a grand opening featuring special promotions, giveaways, gifts with purchase and food.

Location

Retail TouchPoints

NOVEMBER 3, 2023

The new “Triple Shot” plan builds on the original reinvention strategy introduced by former CEO Howard Schultz at the company’s Investor Day in September 2022. Here are some of the details on how Starbucks plans to continue this momentum in the coming years: Shot #1: Elevating the Starbucks Brand… …through 4% net-new store growth in the U.S.

Planning