Inside Retail

JUNE 13, 2024

Joining the competition in 2022, Cotti Coffee has been rapidly expanding its presence within China and globally, with a network of 7000 stores across 28 countries and regions, which makes it the world’s fourth-largest coffee chain by number of stores. We have also iterated on store formats.

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Retail TouchPoints

AUGUST 29, 2023

That’s why the retailer and mobile service provider uses multiple technology solutions to create a personalized shopping experience at scale. Retail TouchPoints: Many consumers begin their purchasing process online but end up in brick-and-mortar stores. How does Verizon facilitate that type of shopper journey?

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Retail TouchPoints

NOVEMBER 30, 2021

“It’s the first time we’ve enabled a business customer to use their own app to manage store entry, exit, receipts and payments for shoppers,” Kumar added. Amazon announced that it would make its JWO technology available to other retailers in March 2020 , and deployed the technology at an Amazon Fresh store in June 2021.

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Retail TouchPoints

MAY 23, 2022

After nearly a decade of underinvestment in its tech stack, FTD began making significant solution investments in early 2020 centered on its upgraded Mercury HQ (MHQ) solution. Applying New-School Technology to Old-School Customer Service. MOL provides ‘commerce-in-a-box’ for these small business florists,” explained Bergen.

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Retail TouchPoints

NOVEMBER 4, 2021

toy industry sales increased 11% in Q3 2021 from 2020, according to the NPD Group , driven by price increases, a continuation of pandemic lifestyles and fewer promotions. Adobe reports that out-of-stock messages are up 172% compared to January 2020 and up 360% from January 2019. Stressed Consumers Spread Out Spending with BNPL.

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Retail TouchPoints

AUGUST 14, 2020

SPARC is a 50/50 joint venture of brand licensing and marketing company Authentic Brands Group and mall operator Simon Property Group. The company “will negotiate with landlords to keep ‘key stores’ open in North America,” according to CNBC. The all-assets bid included $140.1 million in cash, $51.5

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Retail TouchPoints

JUNE 29, 2021

Namely, the conversations focus on how traditional brick-and-mortar stores can incorporate AI into their operations as more and more fully autonomous stores pop up around the world. Most in-store data had traditionally been compiled via manual inventory tracking, surveys and historical purchase data.

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Retail TouchPoints

NOVEMBER 14, 2022

American Dream missed a payment of $8.8 1, 2022, and the balance in the reserve account previously used to make payments on the loans is $862.12. However, the missed payment didn’t constitute a default nor did it require the megamall to pay back the $287 million loan it was for. million on Aug.

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Retail TouchPoints

FEBRUARY 5, 2021

Holiday season 2020 has come to an end, so what now? The transaction cycle does not end after purchase, and successful retailers should ensure that their omnichannel systems and processes are able to seamlessly handle the recovery period that comes after the holidays. Creating a Frictionless Returns Process.

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Retail TouchPoints

APRIL 6, 2022

Mall operator Unibail-Rodamco-Westfield SE (URW) is reportedly looking to divest most of its U.S. The mall operator’s current leadership came into power in 2020 after an activist investor campaign against the former management’s plans for a dilutive-rights issue worth $3.8 URW valued its U.S. portfolio at $13.2

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Retail TouchPoints

JULY 22, 2021

This has increased e-commerce’s share of global retail to 17% in 2020, up from 14% in 2019. More data processed gives way to more possibilities of data breaches. Similarly, Home Depot also faced a large-scale data breach in 2014, leading to over 56 million payment information being stolen. million by 2025, up from $431.6

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Retail TouchPoints

JUNE 5, 2023

The Aldi Express service is now available from more than 2,100 Aldi supermarket locations across the U.S. “We We know our customers live hectic lives, and sometimes that means they don’t have time to make it to the grocery store — even for a quick trip,” said Scott Patton, VP of National Buying at Aldi in a statement.

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Retail TouchPoints

DECEMBER 8, 2020

“We are delivering a contactless, fast and enjoyable shopping experience to customers while providing detailed inventory and analytics that make for a very efficient operation for retailers. We are also completely GDPR and CCPA compliant, so no customer personal information is disclosed.”.

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Retail TouchPoints

OCTOBER 7, 2020

At the beginning of 2020, Hudson kicked off its deployment of the Flooid platform to provide a new backbone for all transactions across its 1,010 travel convenience stores and specialty retail, which includes proprietary book and tech stores, duty-free shops and food and beverage concessions.

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Retail TouchPoints

JULY 21, 2020

Adoption of curbside pickup has accelerated throughout the retail world during the pandemic, and Walmart Canada will expand the company’s Pickup offering to have it available at approximately 270 stores by the end of 2020.

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Retail TouchPoints

JUNE 9, 2020

Bass stores, as part of a restructuring effort that will result in the company putting more emphasis on its wholesale operations. The retailer’s 41 DKNY and 13 Karl Lagerfeld Paris stores, as well as the e-Commerce businesses of all its brands, will remain in operation. million , resulting in a net loss of $39.3

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Retail TouchPoints

JULY 9, 2024

JCPenney has faced the same challenges that bedevil the entire department store vertical, ranging from lower foot traffic at malls to the high operating costs that come with significant brick-and-mortar investments. distribution center with a new induction, sorting and packing system. Bala: It’s all starting with data cleansing.

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Retail TouchPoints

OCTOBER 22, 2020

Shoppers can now use the Wallet mobile payment option in the Target app to scan items with their own devices, eliminating the need to pick up an in-store scanning device. The retailer also is expanding its selection of items available for same-day pickup or delivery, with an emphasis on gifts and ingredients for holiday meals.

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Retail TouchPoints

JANUARY 28, 2021

stores, distribution centers and call centers will receive the bonus on Feb. This will be the seventh bonus or special payment Lowe’s has provided to hourly associates during the pandemic. increase in comparable sales from 2019 in Q3 2020 and a 106% increase in online sales. Active hourly associates at U.S.

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Retail TouchPoints

FEBRUARY 3, 2021

Following the fall 2020 launch of its Amazon One contactless biometric palm reader in two Amazon Go stores, the retailer has rolled out the technology to a total of eight retail locations throughout the Seattle area, according to reporting in TechCrunch and other publications.

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Retail TouchPoints

JUNE 12, 2020

during Q1 2020, and unlike many other retailers that made up some of the difference with e-Commerce growth, its online sales, including rentals, fell 31.9%. The retailer also reported a same-store sales increase of 2.4%. and Canada, from March 17, 2020 through the end of the first quarter. operational as of June 5.

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Retail TouchPoints

APRIL 3, 2024

The retailer will instead rely more heavily on its smart Amazon Dash Carts , which have been deployed at Fresh stores since 2020 as well as at Amazon subsidiary Whole Foods. The company already had moved the JWO unit out of its retail group and into its AWS cloud computing division.

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Retail TouchPoints

SEPTEMBER 18, 2020

Francesca’s, which operates approximately 700. 1, 2020, even though this figure excludes sales from boutiques that were closed four or more days per week due to COVID-19. 4, 2020, it had $12.2 boutiques in 47 states and the District of Columbia, experienced a comp sales drop of 5% for the three months ended Aug.

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Retail Next

FEBRUARY 28, 2020

A combination of advancing technology, the need to compete with online shopping, and modernized strategies has led to fundamental changes in stores of all kinds. To cover this idea in more detail, this article identifies five specific ways in which the in-store experience is shaping retail in 2020.

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Retail TouchPoints

MARCH 5, 2024

[Update from 3/6/2024] Over the next decade, Target plans to build more than 300 new stores and upgrade the vast majority of its brick-and-mortar fleet, with projects ranging from full remodels to adding Ulta Beauty locations, upgrading fixtures and supporting same-day services.

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Inside Retail

FEBRUARY 27, 2023

From 2020-22, retailers took the opportunity to accelerate their digital transformations. As economies across the world reopen and store foot traffic enjoys a healthy rebound, many retailers are turning their attention to what they should do next with the investments that were made during the pandemic.

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Retalon

SEPTEMBER 22, 2021

Major retailers survived 2020 by transforming how they got their products into customers’ hands. Instead of only shipping to customers’ homes, retailers let online customers shop from their local and online store’s inventory and pick up their orders from their closest brick-and-mortar location the same day. What is BOPIS?

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Retail TouchPoints

SEPTEMBER 29, 2020

Retailers seeking guidance as they look ahead to an uncertain Q4 will find plenty of solid, practical advice in the 2020 Retail Strategy and Planning series of webinars, now available on-demand. Session topics ranged from ramping up touch-free in-store technologies to strengthening supply chains and getting the most out of marketplaces.

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Retail TouchPoints

JUNE 15, 2020

Consumers have developed new shopping habits during the shutdowns, most notably a greater reliance on e-Commerce, contactless pickup and delivery and mobile payment methods. On June 7, eMarketer published its latest forecast for retail sales for the full year of 2020, predicting retail revenues (including auto and fuel) will decline 10.5%

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Retail Prophet

MARCH 24, 2022

Since its launch in 2020, the consultancy has advised brands on growth strategies, NFTs, gaming and virtual fashion. Dubbed the “Godmother of the Metaverse”, Hackl is author of The Metaverse Economy, host of Future of the Metaverse podcast, and was voted BigThink’s top 10 most influential women in tech in 2020.

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Retail Gazette

MAY 8, 2025

On 30 April, fellow grocer Co-op fell victim to a cyberattack, with some of the convenience retailers back-office systems and call centre services breached. Theyre retailers, so security is not core to their businesses in such a way as maybe financial services or the public sector,” she notes.

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Retail Prophet

APRIL 11, 2025

By the 20th century Hudsons Bay was a staple in almost every downtown Canadian shopping district and suburban mall, earning a reputation as a provider of quality products backed by solid customer service and guarantees for Canadian families. Lord & Taylor shut down in 2020, and Baker took HBC private the same year.

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