Retail TouchPoints

SEPTEMBER 8, 2021

According to a 2020 survey, over half of U.S. A business model that was only possible with their unparalleled investment in the systems and shipping, fulfillment and supply chain infrastructure to support it. These companies, like Shipbob and Flexport, streamline operations and make ecommerce more accessible for brands.

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Merchant Services Payment Services Fulfillment Shipping 206

365 Retail

APRIL 28, 2021

Fashion brands are pivoting to offer new, value-add delivery services and improved post-purchase experiences to enhance sales, encourage customer loyalty and protect margins, the latest data from parcelLab , the leading operations experience platform, reveals.

Merchant Services 52

Merchant Services Payment Services Fashion Checkout 52

Inside Retail

JULY 6, 2021

The unprecedented disruptions of 2020 unravelled retail assumptions and exemplified retailers’ resilience in the face of drastically changed customer demands. In light of digital-first shopping, the post-purchase digital experience — from convenient payments to embedded service and loyalty — will also be prioritised more than ever.

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Retail Trends Payment Services Promotions Returns 236

Inside Retail

JUNE 13, 2023

We speak with Yoox Net-a-Porter’s APAC general manager Natalie Lee about the resilience of luxury spending amidst an economic downturn, the importance of localisation, personalisation and incredible customer service, and how the company is using technology to improve the way it operates. How do you plan to leverage them?

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Merchant Services Payment Services Fashion Customer Experience 245

Retail TouchPoints

DECEMBER 30, 2021

In 2020, consumers spent approximately $630 billion on online shopping, and merchants lost $12 billion to fraud. Gen X, ranging in age from 41 to 56, get targeted by robocalls too, as well as text and email phishing scams designed to steal their login credentials and payment data.

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Merchant Services Accounting Payment Services Returns 254

Retail Adventures

MAY 23, 2020

The store is now closed but when it’s operational, shoppers arrive by the busload to spend the day exploring its treasures and enjoying lunch in the Atrium Café. If you don’t already, add “Start Ship”, “Complete By”, and “Cancel If Not Shipped By” dates on every order you write.

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Payment Services Merchant Services Shipping Boutique 78

Hyken

NOVEMBER 11, 2022

He shares how companies can use QR codes to improve customer service and experience. Even before the pandemic, usage of QR codes increased by 96% between 2018 and 2020, highlighting its importance in this digital era. For instance, QR codes can effectively be implemented in customer service.

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Payment Services Drop-Shipping Customer Experience Returns 54

Inside Retail

MARCH 27, 2022

While the platform’s revenue plunged to almost zero in 2020 due to weddings and other events being cancelled, demand has surged back in recent months, and transaction levels this month are almost triple what they were in March 2019. Designerex is also trialling a three-hour delivery offering with last-mile delivery service Drive Yello. .

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Fashion Fast Fashion Payment Services Shipping 130

Inside Retail

JUNE 29, 2022

Still, it was trailing Lazada in its home country of Singapore, as well as in the Philippines, Malaysia and Thailand – four of the key Southeast Asian markets in which it was operating. Its revenue growth hit 160 per cent in 2020 and 136 per cent in 2021, which translated into an increase in dollar terms from US$835 million to US$5.1

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Beauty and Health Payment Services Advertising Shipping 130

Retail TouchPoints

JANUARY 15, 2021

You’ll want to look at organic sessions, paid sessions, how long people have stayed on your page and the number of new visitors vs. returning visitors. Cost per order: Your cost per order is an important metric because it tells you how much one order costs once advertising, packaging, shipping, etc. Website traffic: More than 4.5

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Payment Services Promotions Shipping Planning 149

Small Biz Trends

JUNE 5, 2022

The recent ‘lunchflation’ trend has been confirmed to be real by new research undertaken by payment provider Square. These costs are now being passed on to average business lunch eaters, whose numbers have risen dramatically since we returned to work after the pandemic. Cost Increases Causing Lunchflation.

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Payment Services Inventory Management Shipping Returns 136

365 Retail

NOVEMBER 17, 2021

Nearly a quarter of consumers across the globe predict they will spend more on gifts in 2021, in contrast to their holiday spending in 2020. When asked about the rationale behind this projected increase, the top two reasons were to make up for missed holidays in 2020 (52%), followed by an improved financial situation (34%).

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Payment Services Shopping Returns Fulfillment 52

Independent Retailer

NOVEMBER 2, 2021

We have already seen a lot of that in the past 18 months, what the experience is now versus before is defining new roles as we hopefully continue to exit the pandemic and return to this new version of normal. Crypto Payments Help Deliver a Competitive Advantage. Second, purchase amounts are twice that of credit card purchases.

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Merchant Services Payment Services Shipping Wholesale 96

Retail TouchPoints

JULY 29, 2021

In that time, Bojanowski has seen her fair share of shifts and transformations in the business, but even still 2020 stood out, as it did for many retail executives. Retail TouchPoints (RTP): With all the new services you launched during the pandemic, did you see your customer base shift or expand in any way?

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Social Commerce Checkout Payment Services Clienteling 277

Retail Minded

MARCH 10, 2022

Very few retail leaders would argue that the role of physical stores are the same as they were at the start of 2020. Quite simply, retailers need to rethink traditional ideas around assets and operations. Most would agree that they are very different in direct response to the global pandemic.

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Dead-Stock Fulfillment Payment Services Clienteling 98

Rain Pros

JANUARY 15, 2023

Overhead Costs are Low Operating an online business means you don’t have to absorb inflated overhead costs common among brick-and-mortar stores. Expenses such as storefront real estate, physical signage, customer service associates, and insurance policies, won’t eat away at your profit margins and drive up prices for your customers.

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Payment Services Target Market Shipping Returns 52

VMS

NOVEMBER 30, 2022

W ITH THE WORLD adjusting to Covid a few years later as less of a threat and more a part of everyday life, retailers sought to return to business as usual. The palm images, after being entered in a kiosk at the 65 locations, link shoppers’ palms to payment cards. Container ships are canceling routes from Asia to North America.

Visual Merchandising 85

Visual Merchandising Drop-Shipping Loss Prevention Shipping 85

Retalon

SEPTEMBER 22, 2021

Major retailers survived 2020 by transforming how they got their products into customers’ hands. Instead of only shipping to customers’ homes, retailers let online customers shop from their local and online store’s inventory and pick up their orders from their closest brick-and-mortar location the same day. What is BOPIS?

Fulfillment 41

Fulfillment Payment Services Inventory Management Shipping 41

Retail TouchPoints

OCTOBER 12, 2020

Although it’s tempting to hunker down — and double down — on time-tested marketing and sales methods, now is the time to rethink and rewire sales, operations, logistics and support. While they often produce higher revenues and improved profit margins, they also represent risk in the form of unsold inventory and expensive returns.

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Consumer Merchant Services Payment Services Shopping 163

Wiser

SEPTEMBER 15, 2020

From changing customer habits and the rise of direct-to-consumer to COVID-19 upending every reasonable expectation the retail industry had for 2020, successful brands and retailers have to be creative to stay ahead of the game. People who owned a Google Home system would be able to integrate that system with Target’s payment card, REDcard.

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Payment Services Home Furnishings Returns Consumer 78

Independent Retailer

OCTOBER 5, 2021

The supply chain is badly tangled, the price of shipping is skyrocketing, and retailers need products now. We are more than 18 months into the pandemic and with no signs of the shipping crisis getting better, businesses need to act fast if they want to get merchandise in on time for the holidays. consumers on July 22, 2021.

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Shipping Payment Services Apparel Beauty and Health 52

Retail TouchPoints

MARCH 3, 2022

billion on Cyber Monday 2020 , while Singles Day in November 2021 in China drove $139 billion in sales for two of that country’s major online shopping platforms. That includes frictionless payments and checkout and fast shipping options. Consider that in the U.S., ecommerce merchants pulled in $10.8 ATO fraud against U.S.

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Merchant Services Drop-Shipping Payment Services Shipping 213

Retail Focus

NOVEMBER 29, 2021

In 2020, with the COVID-19 pandemic in full swing, online retailers earned over $4.2 Customer Service – Unless you’re a web designer, building your storefront can be relatively complicated. Look for options that include firewalls and other encryption services. . Step Five: Figure Out Shipping and Return Logistics.

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Fashion Payment Services Shipping Checkout 130

Retail TouchPoints

MARCH 29, 2022

Sessions illustrate the increasingly complex nature of the customer experience, and how the lines between commerce, marketing, service, and even supply chain and fulfillment, continue to blur. You need to get buy-in from across the organization — from the finance team, from the customer service team, from the IT team, from the marketing team.

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Payment Services Merchant Services Consumer Customer Experience 194

Cisco Retail

NOVEMBER 17, 2021

In April of 2020, Cisco Capital launched the Business Resiliency Program to help you and your customers continue innovating and adopt new technology solutions as businesses faced unprecedented challenges due to the pandemic. New Payment Solutions. Technology solutions have helped us solve the biggest business challenges.

Finance 94

Finance Payment Services Returns Planning 94

Retail Geek

OCTOBER 20, 2021

I could get it to Commerce and experience cloud services that we have. 2020 and 2021. Help the industry retail and other Industries as well understand the major trends that we see in the data that comes through Adobe analytics or adobe Commerce or any of the other.

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Payment Services Consumer Apparel Shopping 97

Retail Geek

JANUARY 22, 2021

Episode 251 is our annual predictions episode for 2021 and a recap of our 2020 predictions. 2020 Recap – Predictions made on episode 204. 2020 Predictions Recap. The year of returns – “happy returns” – a startup raises $100M+ in space. for year of returns). Merge with Alibaba? spac/ipo?

Payment Services 73

Payment Services Drop-Shipping Merchant Services Returns 73

Retail TouchPoints

MAY 29, 2020

Some of these new shoppers came for the discounts and free shipping many retailers offered during the pandemic, but they may not return once operations settle back to normal. Retailers shouldn’t ignore their existing shoppers during this process, even if some haven’t been making the same volume of purchases.

Fashion 184

Fashion Payment Services Apparel Shipping 184

Store Growers

APRIL 1, 2022

While these rules have been around for some time, Google has become a lot stricter on enforcing them since 2020. Google Merchant Center Review Process. The review process can be quite lengthy. It’s important to keep in mind that this process is entirely automated, so Google support representatives can’t manually intervene.

Merchant Services 36

Merchant Services Accounting Payment Services Advertising 36

Retail Geek

APRIL 7, 2023

So that was interesting and then the to me the most geeky coolest thing of all although controversial is during the pandemic, the Brazilian government launched a government-sponsored instant payment system so I got. The thing that has grown a ton is you know shoptalk offers this Meetup service.

Merchant Services 52

Merchant Services Payment Services Social Commerce Advertising 52

Store Growers

JULY 8, 2021

This led to a 20x growth from January 2020 compared to 2021! In the screenshot above, note the “Estimated ship date”. This is about 1 month from when writing this, while other items will ship immediately. In May 2020, on the back of the strong growth during the initial COVID-19 months, they raised $5.3M Email marketing.

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Advertising Shipping Returns Shopping 36

Retail Geek

FEBRUARY 28, 2023

You’re gonna end up making some ill-advised purchases and then it seems like everything drop ships from factories. post so they if you remember back in the day wish was like very slow shipping like to 26 weeks. on a Friday night you’re. In China via u.s. I literally have 60 Cent shirt delivered from China and five days.

Apparel 52

Apparel Drop-Shipping Social Commerce Shipping 52

Retail TouchPoints

APRIL 16, 2021

Prioritizing convenience was, of course, amplified by COVID-19, with services like contactless pickup and fast delivery taking on a new meaning synonymous with safety last year. However, as with most of the digital trends associated with the pandemic, the demand for simplified shopping experiences accelerated in 2020.

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Payment Services Returns Consumer Shipping 292

Retail TouchPoints

OCTOBER 26, 2022

After getting her MBA at Stanford, she returned to India and spent the next decade in retail, just as ecommerce was taking off in the country. Enter Qalara, which two years on from its launch features more than 1,000 producers selling over 150,000 ready-to-ship and made-to-order products, primarily in the home and lifestyle category.

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Drop-Shipping Merchant Services Shipping Wholesale 229