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How AI-Driven Search and Personalization Boosted AOV 5.5% for Freedom Furniture

Retail TouchPoints

But the merchant was suffering from a bit of an image problem that made it seem fusty and old-fashioned, a situation that led to a companywide turnaround plan initiated in 2020. In the words of Paula Mitchell, Digital General Manager, We wanted consumers to think of Freedom not as your mums brand but as your best friends brand.

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The Reject Shop plans more stores as sales surge

Inside Retail

The chain currently has 386 stores nationwide, having opened 67 new stores and closed 35 underperforming ones since June 2020. The company is investing in other initiatives across the business, including in supply chain, technology, infrastructure and warehouse management, he added. million in cash and no drawn debt as of June 30.

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Black Friday 2024: Why automation is critical for Australian retailers

Inside Retail

As the Black Friday 2024 shopping frenzy approaches, Australian retailers are gearing up for their biggest challenge yet – managing skyrocketing demand while staying efficient. By adopting automation in areas like supply chain management and customer service, Australian retailers can meet rising global demand and secure long-term growth.

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Mosiac Group goes into liquidation

Inside Retail

In June, the administrators stated that the company may have been trading while insolvent as early as December 2020. Last October, Gayle Dickerson, Amanda Coneyworth, Ryan Eagle and David Hardy from KPMG Australia were appointed as the receivers and managers of the group’s assets and business.

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2020 Database Strategies and Contact Acquisition Survey Report

47% of marketers said they have a database management strategy in place, but there is room for significant improvement. As buyer expectations to receive this type of relevant engagement continues to heighten, database management strategies are of high importance.

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DTLR, Shoe Palace Shift to Mobile POS at 450 U.S. Stores

Retail TouchPoints

The UK-based JD Sports acquired Shoe Palace in December 2020 and DTLR in February 2021 as part of a push into U.S. Associates at both DTLR and Shoe Palace will now be equipped with mobile devices through which they can accept payments, manage inventory and place online orders to be shipped to customers homes.

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Struggling Kohl’s Snags Michaels CEO to Lead Company

Retail TouchPoints

Importantly, we delivered gross margin expansion and managed expenses tightly in the quarter.” Kohl’s has been revamping its assortment and merchandising strategy , including adding dedicated dress shops in 700 stores to enhance its women’s apparel offerings.

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Building Supply Chain Resilience in the Real World

Speaker: Kelly Barner - Co-Founder & Managing Director of Buyers Meeting Point, LLC

Since 2020, procurement and supply chain professionals have faced an unprecedented set of challenges. The pandemic was just the start. Global inflation is at record highs and the Great Resignation has given way to the Great Reshuffling, leading to uncertainty in talent markets. What will 2023 bring?