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Omnichannel Fulfillment, BNPL and Social Commerce Contributed to Holiday 2021’s Digital Success

Retail TouchPoints

trillion in 2020, while U.S. Additionally, total order count was up almost 10.45% from holiday 2020 levels, according to data from Klaviyo. As a result, Cyber Week 2021 accounted for 23% of total ecommerce spend, down slightly from 24% in 2020. Usage was up by 40% compared to holiday 2020, while credit card usage dropped 5%.

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Retail TouchPoints Announces Winners of 2020 Retail Innovator Awards

Retail TouchPoints

As part of the virtual Retail Innovation Conference, Retail TouchPoints presented the winners of the 2020 Retail Innovator Awards (RIA) last night on a livestream celebration across its social platforms. Their strategy was to use “supply chain as a weapon.”

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How Traceability Promotes Ethical Sourcing in the World of Fashion

Retail TouchPoints

In order to promote their commitment to ethical sourcing, fashion brands must prioritize traceability. These brands can consistently fulfill orders on schedule and supply customers with supporting documents. Transaction tracking. Successful fashion brands document every transaction along the supply chain. Compliance.

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Bed Bath & Beyond Pushes Same-Day Delivery, BOPIS With Holiday Promotions

Retail TouchPoints

14-16, 2020. The retailer also is promoting its BEYOND+ loyalty program during the holiday season. Bed Bath & Beyond will make free same-day delivery available for all Bed Bath & Beyond and buybuy BABY orders over $39 from Dec. 17 through Dec.

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Grocery Trails the Retail Industry in CX and Fulfillment. Here are 4 Ways That Will Change in 2021

Retail TouchPoints

While some industry watchers predicted that the boon to online grocery would subside later in 2020, that never happened. Online grocery’s previously lethargic rate of adoption meant that grocers lagged other retail sectors in multichannel merchandising systems, customer data management and fulfillment technology.

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Prime Day 2020: How Elections, Holidays and Big Box Competitors Shaped This Year’s Results

Retail TouchPoints

Prime Day 2020 will likely prove to be a success, according to Rachel Dalton, Director of Ecommerce and Omnichannel Insights at Kantar. of non-members planned to make purchases during the promotion — a sizable audience. One of the most unique aspects of Prime Day 2020 is how it became the gateway to the holiday season.

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Rethinking Retail Fulfillment – the key to Navigating a Post-Brexit Supply Chain

Retail TouchPoints

December 31, 2020 marked the end of the Brexit transition period, and whilst many took a sigh of relief, in reality the Brexit effect had only just begun. To overcome supply chain disruptions, many online retailers are already making changes to their existing fulfilment operations. Multi-node fulfilment offers additional benefits.