Retail TouchPoints

NOVEMBER 4, 2021

Despite having just officially begun, this holiday shopping season already is marked by supply chain disruption, persistent inflation and mixed consumer confidence. Holiday shopping insights from the Adobe Digital Economy Index predict that ecommerce will become even more ubiquitous, with U.S.

Consumer 261

Consumer Merchant Services Payment Services Drop-Shipping 261

Retail TouchPoints

AUGUST 29, 2023

That’s why the retailer and mobile service provider uses multiple technology solutions to create a personalized shopping experience at scale. Retail TouchPoints: Many consumers begin their purchasing process online but end up in brick-and-mortar stores. How does Verizon facilitate that type of shopper journey?

Payment Services 228

Payment Services Accounting Customer Experience Point of Sale 228

Retail TouchPoints

APRIL 16, 2021

A new study from ecommerce automation platform Linnworks found that while cost is still a major factor in purchasing decisions, nearly one in two customers surveyed said that convenience was now more important to them than price in choosing which retailers they shop with. In fact, the average consumer shopping journey now includes 7.6

Payment Services 300

Payment Services Returns Consumer Shipping 300

Retail TouchPoints

DECEMBER 20, 2023

Manhattan’s Fairway Market grocery chain has partnered with Instacart to develop a new convenience-focused service called Fairway Now that will offer delivery of last-minute grocery items and household essentials in as fast as 30 minutes. This enables Instacart to expedite deliveries for Fairway Now, particularly during peak in-store hours.

Marketing 217

Marketing Payment Services Supermarket Location 217

Inside Retail

JANUARY 31, 2022

Through the Aldi Shop&Go app, shops track customers with a number of high-tech cameras as they make their way through the store; they are automatically charged once they leave – mirroring the model set out by Amazon’s first Go store, launched in 2016, which offers a range of packaged ready-to-eat meals.

Checkout 130

Checkout Shopping Supermarket Payment Services 130

Inside Retail

JUNE 17, 2021

But the one thing they all have in common is that Covid changed the way people shop. Many habits they developed during 2020 — such as shopping online through WeChat and making mobile payments — will become permanent. As a result, social commerce is no longer considered a separate shopping channel. WeChat and chat.

Payment Services 113

Payment Services Fulfillment Specialty Retailers Social Commerce 113

Retail TouchPoints

JULY 8, 2021

Up to 70% of people still agree that the coronavirus situation concerns them “hugely,” a slight drop from 79% in April 2020. Approximately one in three people are now comfortable resuming going to the office, to the hairdresser, sending children to school, non-food shopping, going to bars/restaurants and traveling within their own country.

Payment Services 285

Payment Services Consumer Shopping Returns 285

Retail TouchPoints

SEPTEMBER 8, 2021

According to a 2020 survey, over half of U.S. adults say they begin their online shopping search on Amazon. A business model that was only possible with their unparalleled investment in the systems and shipping, fulfillment and supply chain infrastructure to support it. It’s no secret that Amazon is the ecommerce titan.

Merchant Services 219

Merchant Services Payment Services Fulfillment Shipping 219

Retail TouchPoints

JANUARY 10, 2023

Amid the mayhem of the current holiday shopping season, online sellers are frantically working to move products. Sellers are also setting up independent stores on platforms that can help automate the selling process and enable sellers to connect their stores to a broader range of marketing channels. Negotiate better terms.

Payment Services 244

Payment Services Drop-Shipping Fulfillment Shipping 244

Retail TouchPoints

OCTOBER 4, 2021

Flexible Payments Will Gain Further Ground. Flexible payments are continuing to gain steam, particularly among younger generations. A survey by Klarna found that 75% of Gen Z, 76% of millennials and 60% of Gen X are looking for more flexible payment options. Let the countdown begin….

Merchant Services 312

Merchant Services Payment Services Fulfillment Promotions 312

Inside Retail

NOVEMBER 28, 2022

More than a digital phenomenon, the change represents an entire shift in the power dynamic between buyer and seller, revolutionising not just how things are bought but, more importantly, how people shop and why. Just like internet shopping did, it will change people’s shopping behaviour and as a result bring radical change.

Social Commerce 130

Social Commerce Merchant Services Payment Services Fulfillment 130

Retail Focus

APRIL 7, 2022

For many SME retailers, the thought of scaling their businesses to enter new markets has many perceived barriers, particularly if you’re managing multiple roles within your business from stock procurement to marketing, quality control and customer services. Chris White, Head of Delivery, fulfilmentcrowd. Simplifying the schemes available.

Payment Services 130

Payment Services Drop-Shipping Fulfillment Shipping 130

Inside Retail

APRIL 15, 2021

As a result, the industry unlocked and fulfilled five years of online retail growth in just six months through a patchwork of band-aids and gut-led experiments – effectively realising 2025 sales levels in 2020. per cent points in the five years to October 2020, reaching about 9.8 per cent points of penetration to reach 12.9

Merchant Services 130

Merchant Services Payment Services Shopping Customer Experience 130

Retail TouchPoints

MAY 23, 2022

After nearly a decade of underinvestment in its tech stack, FTD began making significant solution investments in early 2020 centered on its upgraded Mercury HQ (MHQ) solution. FTD demonstrates a similar passion in their latest endeavor [with] MercuryOnline, which will unlock new opportunities for growth for thousands of individual florists.”.

Payment Services 247

Payment Services Customer Experience Fulfillment Point of Sale 247

Retail TouchPoints

NOVEMBER 20, 2020

As of mid-September, at least 27 major retailers had filed for Chapter 11 bankruptcy protection in 2020, compared to 17 in all of last year, according to Retail Dive. With the pandemic affecting everyone, there has been more transparency and open-mindedness among the various constituents in the process. 2: Extend your cash runway.

Payment Services 256

Payment Services Consumer Management Planning 256

Inside Retail

OCTOBER 19, 2021

As global apparel revenues plummeted almost 20 per cent in 2020, e-commerce has emerged as the silver lining of the fashion industry’s challenging year. E-commerce fashion sales are expected to grow almost 39 per cent between 2020 and 2023. Online shoppers want variety – and they want it for everything, including their payment options.

Merchant Services 147

Merchant Services Fashion Payment Services Checkout 147

Retail TouchPoints

AUGUST 17, 2023

The retailer began offering same-day delivery in partnership with DoorDash in December 2020. More than 10,000 products from Petco are now available for delivery nationwide via the DoorDash Marketplace, including food, treats, toys, beds, bowls and other supplies.

Payment Services 234

Payment Services Planning Consumer Shopping 234

Inside Retail

JULY 17, 2022

Decathlon’s Data Lab in Singapore is the latest facet of the brand’s pursuit of innovation and part of its efforts to develop new digital services and incubate data projects, in collaboration with partners such as Sport Singapore, research agencies, and schools.

Payment Services 130

Payment Services Kiosk Checkout Fulfillment 130

Inside Retail

FEBRUARY 22, 2022

Coles launched its unified app last year, which simplified the shopping experience for customers, allowing them to find their favourite items faster. Ben Hassing, Coles’ head of e-commerce, said the plan wasn’t to reward certain shoppers, but instead to reward Coles’ customers for shopping wherever they want.

Payment Services 130

Payment Services Supermarket Fulfillment Planning 130

Retail TouchPoints

JANUARY 22, 2021

The bottom line is consumer shopping habits have been altered and new habits have been formed, and this has already and will continue to shape retail priorities,” said Leslie Hand, VP for IDC Retail Insights during the webinar. Demand for Pickup and Curbside Will Define Grocery Store Designs.

Payment Services 211

Payment Services Store Layout Fulfillment Consumer 211

Retail TouchPoints

APRIL 13, 2021

The 15 sessions, now available on demand, encompass critical areas of the retail enterprise, including: customer loyalty strategies; visual tech developments such as AR and 3D modeling; fulfillment and delivery management; the power of social networks; fast-growing Buy Now, Pay Later services; and the all-important customer experience.

Consumer 138

Consumer Payment Services Fulfillment Advertising 138

Retail TouchPoints

JUNE 5, 2023

Powered by Instacart , Aldi will offer nearly 2,000 of its most-shopped items for delivery in as fast as 30 minutes. The Aldi Express service is now available from more than 2,100 Aldi supermarket locations across the U.S. “We In February 2023 Aldi also began offering on-demand delivery services via Instacart competitor DoorDash.

Payment Services 227

Payment Services Supermarket Location Shopping 227

A1 Retail

JUNE 15, 2021

A new wave of digital payments is underway, with growing consumer demand for digital wallets, QR codes, and crypto. New research released today by Checkout.com is a ‘wake-up call’ for online retailers, as the majority predict the shift towards online shopping, accelerated by the pandemic, is here to stay.

Merchant Services 58

Merchant Services Payment Services Consumer Shopping 58

Retail TouchPoints

SEPTEMBER 29, 2020

Retailers seeking guidance as they look ahead to an uncertain Q4 will find plenty of solid, practical advice in the 2020 Retail Strategy and Planning series of webinars, now available on-demand. As a result, many retailers must move beyond manual processes to calculate their sales tax obligations.

Payment Services 260

Payment Services Fulfillment Location Shipping 260

Retail Next

FEBRUARY 11, 2020

Though some companies have struggled to keep up, others are adapting and revolutionizing the way modern retail operates. Here are some of the most significant retail shipping trends to look for in 2020. Companies can look back at previous transportation schedules and routes and optimize upcoming shipments for better service.

Shipping 59

Shipping Drop-Shipping Payment Services Supply Chain Management 59

Retail TouchPoints

MARCH 29, 2022

Sessions illustrate the increasingly complex nature of the customer experience, and how the lines between commerce, marketing, service, and even supply chain and fulfillment, continue to blur. COVID-19 forced retailers to make major operational shifts at record speed, but these quick changes were made easier for Patagonia and 5.11

Payment Services 207

Payment Services Merchant Services Consumer Customer Experience 207

Retail TouchPoints

FEBRUARY 5, 2021

Holiday season 2020 has come to an end, so what now? The transaction cycle does not end after purchase, and successful retailers should ensure that their omnichannel systems and processes are able to seamlessly handle the recovery period that comes after the holidays. Creating a Frictionless Returns Process.

Payment Services 174

Payment Services Returns Specialty Retailers Promotions 174

Retail TouchPoints

JUNE 12, 2020

during Q1 2020, and unlike many other retailers that made up some of the difference with e-Commerce growth, its online sales, including rentals, fell 31.9%. However, the pandemic forced Tailored Brands to close all its shops and e-Commerce fulfillment centers in the U.S. operational as of June 5. in February.

Payment Services 133

Payment Services Operating Expenses Fulfillment Planning 133

Retail TouchPoints

JULY 2, 2021

Online shopping is now the official king of retail. year-over-year in 2020, with some retailers — such as Best Buy and Target — experiencing more than 100% growth. The pandemic shuttered physical operations. Such services were instantly popular and, though initially driven by necessity, are here to stay.

Payment Services 254

Payment Services Customer Experience Management Business Communication 254

365 Retail

NOVEMBER 17, 2021

Nearly a quarter of consumers across the globe predict they will spend more on gifts in 2021, in contrast to their holiday spending in 2020. When asked about the rationale behind this projected increase, the top two reasons were to make up for missed holidays in 2020 (52%), followed by an improved financial situation (34%).

Payment Services 52

Payment Services Shopping Returns Fulfillment 52

I Vend

JANUARY 20, 2021

2020 was a difficult year for the world and offline retail in particular was hit hard. Cloud-based POS systems process and store transaction data online while an on-premise POS system stores data locally on the retailers store server. billion in 2019 and is expected to grow at a CAGR of over 27% from 2020 to 2026.

Payment Services 98

Payment Services Social Commerce Checkout Fulfillment 98

Inside Retail

JULY 25, 2022

Aggressive expansion has been a top priority for the business since it was acquired by Spotlight Retail Group in 2020. The format also gives Harris Scarfe the ability to operate in homemaker centres and thus reach customers who are primed to purchase items for their home. Investing in digital.

Payment Services 130

Payment Services Apparel Location Department Stores 130

365 Retail

MAY 7, 2021

2020 was a year like no other, and the shockwaves caused by the pandemic have inherently altered consumer-facing operations at their very core. over the six weeks of Christmas 2020, the worst-ever outcome. If services involve remote assistance, e-tailers should evaluate the software they are putting into use.

Merchant Services 96

Merchant Services Payment Services Returns Inventory Management 96

Retail TouchPoints

MARCH 5, 2024

[Update from 3/6/2024] Over the next decade, Target plans to build more than 300 new stores and upgrade the vast majority of its brick-and-mortar fleet, with projects ranging from full remodels to adding Ulta Beauty locations, upgrading fixtures and supporting same-day services.

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Planning Beauty and Health Payment Services Checkout 130

Retail TouchPoints

MARCH 5, 2024

Amazon pioneered the paid loyalty program with Amazon Prime, which has been in operation for nearly 20 years and has more than 200 million members worldwide. Walmart debuted its Walmart+ program in September 2020, followed by Kroger ’s Boost program in November 2021.

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Checkout Returns Shipping Promotions 180

Retail TouchPoints

OCTOBER 7, 2020

At the beginning of 2020, Hudson kicked off its deployment of the Flooid platform to provide a new backbone for all transactions across its 1,010 travel convenience stores and specialty retail, which includes proprietary book and tech stores, duty-free shops and food and beverage concessions.

Payment Services 214

Payment Services Point of Sale Specialty Retailers Customer Experience 214

Indigo 9 Digital

AUGUST 2, 2022

Your smartphone is used for everything in the store, from placing items in a digital shopping cart while you shop for groceries, to receiving product nutritional information, to paying for your goods. True to form Hema stores also double as fulfillment centres for Hema’s online grocery orders. Stores as fulfillment centres.

Payment Services 98

Payment Services Kiosk Supermarket Checkout 98