Retail TouchPoints

MAY 16, 2024

Best Buy is rolling out new features in its mobile app to better personalize the shopping experience. New AI-powered features include: A personalized home screen that is constantly updated based on a user’s preferences, shopping habits, membership status and where they are in their technology shopping journey.

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Retail TouchPoints

NOVEMBER 3, 2021

Buzek forecasts very strong growth for these solutions during the next two years, with self-checkout rising 178% , contactless payment climbing 190% and payment via consumers’ mobile devices increasing 300%. Retail ‘winners’ were already doing this at much higher levels than others, even before COVID,” said Buzek.

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Retail TouchPoints

JANUARY 14, 2022

The early-season surge can be attributed to shoppers’ awareness of potential shipping delays , which also made omnichannel fulfillment a winning solution during that final rush: stores with curbside or in-store pickup options captured 62% of global sales during the Dec. But when it came to alternative payments, BNPL was the star.

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Retail TouchPoints

FEBRUARY 16, 2022

Some think it will revolutionize the way we shop forever, marrying the advantages of in-person and online shopping and unlocking new possibilities for how we buy and sell products (both physical and digital). How will we pay for goods and services? Brands will need to invest in compliance.

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Retail TouchPoints

JULY 27, 2022

Delivery expenses and costs for in-store picking and other operations can be very high if not optimized correctly for scale and profitability. This type of platform can aid grocers in providing customers with a seamless shopping experience even as their preferences keep evolving. Offer multiple fulfillment options.

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Retail TouchPoints

JULY 26, 2021

You can’t just repurpose your B2B website and add a shopping cart to turn it into a shopping platform. A tech stack is the ecosystem of hardware and software platforms needed to manage the DTC order fulfillment process from end to end. Fulfillment and Returns. Web Design & Development.

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Retail TouchPoints

DECEMBER 18, 2020

A family institution since its founding in 1954, Harry Rosen has always been lauded for its highly personal service and needed a way to empower customer advisors as all 17 of its stores faced closures during the pandemic. Stylists pre-select items based on clients’ needs and preferences and then fill virtual shopping carts for them to review.

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Inside Retail

MARCH 5, 2024

Our buy-back service, where we buy back and resell preloved Ikea items, along with the as-is market and free spare parts offer, are just some of the ways we’re enabling customers to be part of the shift to a circular economy while also saving money.

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Retail TouchPoints

OCTOBER 27, 2021

Target is adding new features to its click-and-collect operations for the gift-giving season that will allow shoppers to personalize their pickup and delivery experiences. A new Shopping Partner feature allows guests to send someone else, such as a friend or family member, to collect their online order.

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Retail TouchPoints

OCTOBER 11, 2021

The retailer also is currently seeking third-party solution providers in areas including payment processors, order management and shipping and fulfillment.

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Retail Bound

APRIL 13, 2024

From the manufacturers to the distributors, to your retail store – there are many factors and unexpected costs to consider during the shipping process that can be often overlooked. Traditional Inventory: Beyond the Basics Operational Dynamics: Retailers purchase products in bulk, store them, and then ship them out as orders come in.

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Retail TouchPoints

FEBRUARY 6, 2024

Inside H&M ’s new store in NYC’s SoHo neighborhood, the fast fashion retailer has nested a shop-in-shop featuring curated secondhand pieces — the brand’s first resale location in North America. To celebrate the debut, beginning Feb.

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Retail TouchPoints

SEPTEMBER 20, 2023

And many retailers, seeking to snag the best staff, have announced competitive hourly wage rates and flexible payment options that offer anytime access to earned pay. Toward Pay Increases Photo courtesy Amazon Amazon has opened more than 50 new fulfillment centers, delivery stations and same-day delivery sites in the U.S.

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Retail TouchPoints

JULY 14, 2021

Using ecommerce platforms like Shopify , Wix or SnapBlooms is a no-brainer for small shops, but before signing on to one, you must know your niche industry and the available ecommerce solutions. Several years of experience and analytics have been put in place to drive research that went into honing this online purchasing process and flow.

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Retail TouchPoints

FEBRUARY 8, 2024

These experiences could go further through partnerships with supermarkets, where a QR code enables the consumer to fill their shopping basket with all the ingredients for a week’s worth of recipes and buy them with one tap on their mobile device. Lucy Cunningham is Enterprise Sales Director at InfoSum.

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Small Biz Trends

JUNE 29, 2023

The customer service representative emerges as a pivotal figure, often embodying the company’s image. This article details the specifics of crafting a precise and comprehensive customer service representative job description tailored for a small business environment. Processing payments and refunds.

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Retail Bound

JANUARY 12, 2023

Therefore, to be successful, eCommerce retailers and eCommerce order fulfillment services need to understand the new trends in consumer shopping behavior. In this blog post, we discuss 5 trends in eCommerce consumer behaviors that online retailers and eCommerce fulfillment services should be aware of this year.

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Retail TouchPoints

AUGUST 17, 2023

In response to this unpredictable economic landscape, consumers have recalibrated their shopping habits, demanding businesses to exhibit a newfound agility and innovation. This technology blends public and private cloud services to deliver the perfect environment for processing, storing and scaling data.

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Inside Retail

MARCH 25, 2024

Using Shopify POS, store associates can serve customers and accept payments at a traditional checkout counter with POS Terminalor on the shop floor using the brand-new mobile device, POS Go. The best-in-class checkout tools can be used at permanent shops, pop-up stores, or events and staff can take payments with the confidence of 99.9

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Retail TouchPoints

MARCH 24, 2021

In order to lean into creating safer environments, we saw the rise of flexible fulfillment and contactless payments. As we reflect back, we know that BOPIS and curbside have become essential services with long-term practicality.

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Retail TouchPoints

NOVEMBER 1, 2022

Consumers expect brands to provide seamless access to products and services via mobile apps. Location infrastructure gives retail product and operations teams the ability to tackle logistical challenges and labor shortages while offering customers an improved experience in-store and during order fulfillment.

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Star Miconics

APRIL 20, 2022

If you are a dispensary owner, you will undoubtedly consider starting a cannabis delivery service for your customers. Let’s see what tech you’ll need to start your cannabis delivery service: Online Store & Website. Using the omnichannel approach for setting up a cannabis delivery service is ideal for the best results.

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Inside Retail

JANUARY 31, 2022

Through the Aldi Shop&Go app, shops track customers with a number of high-tech cameras as they make their way through the store; they are automatically charged once they leave – mirroring the model set out by Amazon’s first Go store, launched in 2016, which offers a range of packaged ready-to-eat meals.

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Retail TouchPoints

JUNE 7, 2023

That sense of unease is to be expected from a cohort shaped by both the 2008-2009 Great Recession and the COVID pandemic, and it’s had a big impact on their shopping choices: nearly half ( 48% ) say they shop the most often at discount/off-price retailers, and 25% frequently patronize dollar stores.

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Retail TouchPoints

MAY 31, 2023

Adopting NewStore’s modular, mobile-first omnichannel cloud platform will allow Filson and Shinola store associates to provide more personalized service by consolidating customer, order and inventory data into one iOS app. Filson operates a total of 14 stores in the U.S., Shinola operates 21 stores across the U.S.,

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Retail TouchPoints

APRIL 18, 2023

Online shopping has existed for 40 years or so now, depending on what starting point you use, and while it’s undergone many changes, the basic paradigm remains. His platform Flip — described as a “shopping social network” — already has more than 1,000 brands participating, including E.l.f.

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Inside Retail

SEPTEMBER 27, 2022

For more than two years into the pandemic, digital transformation and investment accelerated, and customers increasingly turned to online shopping as an alternative to traditional shopping. . However, as lockdowns and movement restrictions become more rare, what does this mean for the future of physical stores?

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Inside Retail

JULY 13, 2023

Consumers believe that sellers, distributors, and e-commerce stores share responsibility for ensuring product authenticity, with a desire for more ways to verify authenticity and reliable customer service. Our goal is to create a seamless shopping experience based on the foundations of great value, convenience, and trust,” he stressed.

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Inside Retail

SEPTEMBER 21, 2021

With more consumers shopping online than ever before, thanks in part to the pandemic, which has seen more than 80 per cent go online to buy , it’s more important than ever to have the right shipping process in place. . When shopping online, shipping visibility and transparency now sit toward the top of consumers’ wishlists.

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Cisco Retail

FEBRUARY 18, 2022

As retailers worked to manage all their discrete channels, the term “omni-channel” evolved to become synonymous with retailers who operated both online, E-commerce and other channels. Consumers demanded the ability to purchase online and return in-store, and retailers responded by putting processes in place that offered those options.

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Inside Retail

SEPTEMBER 11, 2021

Speedy delivery is the name of the game for supermarket retailers all over the world right now, as major chains invest in micro fulfilment centres and explore dark stores in an effort to keep up with customers’ rising expectations during the pandemic. By the end of June 2021, Missfresh operated 625 mini-warehouses in 16 cities in China.

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Retail TouchPoints

OCTOBER 7, 2021

The key expansions include Target adding Sezzle and Affirm to its payment options; Simon enabling Klarna for interested merchants at any of its shopping centers; and FreedomPay integrating Klarna into its platform to provide more brick-and-mortar retailers access to BNPL options.

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Retail TouchPoints

APRIL 5, 2022

Consumers will be encouraged to clean out their closets to earn PacSun credits and to shop for “pre-loved” (a.k.a. At PacSun, we are committed to digital innovation and delivering services that our customers will love and use,” said Mimi Ruiz, VP of eCommerce at PacSun in a statement. gently used) items through the retailer’s website.

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Retail TouchPoints

NOVEMBER 4, 2021

Despite having just officially begun, this holiday shopping season already is marked by supply chain disruption, persistent inflation and mixed consumer confidence. Holiday shopping insights from the Adobe Digital Economy Index predict that ecommerce will become even more ubiquitous, with U.S.

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Retail TouchPoints

OCTOBER 6, 2022

Among its multiple impacts, COVID-19 accelerated an elongation of the holiday shopping season that was already underway. Rather than being limited to a jam-packed four to five weeks from Black Friday to Christmas Eve, consumers are beginning their shopping as early as October (with a few doing so even earlier than that).

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Retail TouchPoints

SEPTEMBER 8, 2021

adults say they begin their online shopping search on Amazon. A business model that was only possible with their unparalleled investment in the systems and shipping, fulfillment and supply chain infrastructure to support it. The Amazon Effect also is reflected in the in-person shopping experience at brick-and-mortar retailers.

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Inside Retail

FEBRUARY 23, 2022

Customers shopped online well before the pandemic, but a desire to limit physical contact with stores unleashed a new level of demand, all whilst encouraging retailers to roll out new options, resulting in new consumer habits and expectations. Contactless shopping experiences. Contactless shopping experiences. Reimagined stores.

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