Retail Geek

JANUARY 8, 2021

This week we recap the commerce results for Holiday 2020 (including the data sources you can use to get a read for yourself), give an update on #shipageddon, and cover some industry news. 2019 2020 YoY %Ch Stores $864.69 $822.79 -4.8% Scot: [0:54] 2020 one here get you out of the. Scot: [10:02] It’s a classic.

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Retail TouchPoints

FEBRUARY 4, 2022

Investors were spooked by Meta’s first-ever decline in daily active users (DAUs), and the bottom line wasn’t helped by the $10 billion the company sank into its new metaverse division Reality Labs. from Q4 2020) thanks in large part to its cash cow cloud division Amazon Web Services, which saw 40% YoY growth. billion in Q4 2020 to $10.3

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Advertising Drop-Shipping Fulfillment Shipping 229

Retail TouchPoints

JANUARY 20, 2021

Shapaker shared recommendations for what retailers and sellers need to do in order to consolidate the gains made last year, and how the industry (mostly) dodged the “shipageddon” bullet that had been predicted for holiday 2020. Retail TouchPoints (RTP): We’ve seen tremendous overall ecommerce growth in 2020. In Q2 2020, boom, the U.S.

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Fulfillment Customer Experience Consumer Shipping 257

Indigo 9 Digital

MARCH 22, 2022

billion up 28% over 2020. If you are curious about what JD.com is doing to grow at such an impressive level then consider these 10 elements of its strategy. Speaking about this Xu Lei JD.com’s CEO said : we “can only service certain number of consumers. Fast shipping is the way to go. billion in 2020.

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Beauty and Health Home Furnishings Shipping Shopping 59

Retail TouchPoints

NOVEMBER 30, 2020

The 2020 ecommerce holiday shopping and shipping season is expected to eclipse years past. Consumer Expectations are Higher. Nine out of 10 consumers expect proactive updates on the progress of their packages. 91% of consumers expect to be able to view actual real-time updates on their deliveries.

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Drop-Shipping Shipping Consumer Planning 157

Indigo 9 Digital

MARCH 17, 2022

Amazon is the first channel consumers turn to when conducting a product search online ahead of even Google. Nike is an example of a high-profile retailer that decided to stop selling on Amazon in 2019. During Amazon Prime Day in 2020 third party sellers generated $3.5 These sellers had record sales that were up 60% over 2019.

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Retail TouchPoints

NOVEMBER 3, 2020

By creating narrower product assortments and limiting inventory levels — especially for product shipments headed to brick-and-mortar stores —merchants would gain the ability to react more quickly to changing consumer trends, and even potentially reduce their need for markdowns. Keith Jelinek.

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Drop-Shipping Merchant Services Fulfillment Shipping 183

Retail TouchPoints

OCTOBER 21, 2021

In the world of ecommerce, Google is a bit of an anomaly: while a relatively minor player in the marketplace landscape compared to giants like Amazon and eBay , it is at the same time central to the shopping journeys of millions of consumers every day. In 2020, Amazon took a little over 10% of U.S.

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Merchant Services Advertising Shopping Drop-Shipping 293

Retail TouchPoints

MAY 5, 2021

The COVID-induced ecommerce boom of 2020 saw online sales climb across almost all categories last year, including some unexpected ones. Of course, there are reasons why certain kinds of products haven’t been as quick to become ecommerce mainstays — mailing a live tree will never be as simple as shipping at T-shirt, for example.

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Returns Consumer Marketing Comparison Shopping 272

Rangeme

NOVEMBER 26, 2021

Like Janet Jackson, more consumers are asking brands, “What have you done for me lately?” In the past three months, more than 80% of consumers purchased a different brand from the one they normally buy and 44% said they would repurchase the new brand even if the original preferred brand was available again. August 4, 2020.

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Retail TouchPoints

SEPTEMBER 15, 2020

Here are five ways retailers can modify their returns practices to make a positive impact on their bottom lines: Direct consumers to physical locations to decrease costs; Automate actions that benefit the retailer. Direct Consumers To Physical Locations. in the retailer’s facilities. in the retailer’s facilities.

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Retail TouchPoints

JUNE 2, 2022

It’s a need that extends beyond our social behaviors into our purchasing decisions — nearly one-quarter of consumers identify a strong sense of community as the main driver of loyalty to their favorite brands. Consumers don’t make purchasing decisions solely based on practical considerations. Human beings need community.

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Inside Retail

NOVEMBER 18, 2021

Before 2020, when travel was easy and diplomatic relations were cordial, I placed great emphasis on the need to build trusted relationships on the ground in China as the foundation of a successful market entry strategy. per cent in 2021 and domestic consumption set to double in the next 10 years. trillion, and the US$5.6

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Marketing Drop-Shipping Beauty and Health Consumer 130

Inside Retail

JUNE 13, 2023

NL: It offers customers access to exclusive benefits, including personal shopper services, regular discounts and offers, as well as complimentary express shipping. NL: YNAP champions unparalleled customer service, offering express worldwide shipping to more than 180 countries with a seamless shopping experience across all devices.

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Merchant Services Payment Services Fashion Customer Experience 245

Mass Relators

APRIL 28, 2021

Shoppers also adopted higher standards with faster delivery options throughout the pandemic, as evidenced by a 9% decrease in overall consideration for 2+ day delivery during the one-year timeframe, when 64% selected 2+ day delivery in September 2019 vs. 55% in September 2020. CHICAGO – While U.S.

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Indigo 9 Digital

MARCH 9, 2023

By Tricia McKinnon 2020 is the year when the eCommerce narrative shifted in a major way. Walmart’s US eCommerce sales were up 79% in 2020 and were up 11.0% Since 90% of the United States population lives within 10 miles of a Walmart store this move has become a game changer for the retailer. More than 1.7 Take a look at Target.

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Drop-Shipping Advertising Fulfillment Consumer 98

Indigo 9 Digital

FEBRUARY 28, 2023

It was easy for Forever 21 to capture the hearts and minds of young consumers looking for trendy apparel. It wasn’t until a little over 10 years after Zara showed up in America did H&M open its first store 2000. Shein is vertically integrated allowing it to go from design to shipping in as little as three days.

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Retail TouchPoints

NOVEMBER 16, 2020

The increased speed, accuracy and usability of AR applications compared to 10 or even five years ago has opened up new opportunities for developers and users alike. While wearable tech developed by Google, Apple and others is still in development, sensors used in modern iPhones have already brought usable tech into consumers’ pockets.

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Retail Gazette

OCTOBER 5, 2023

Archie Norman Archie Norman has spent the last six years overseeing food and fashion group M&S’s turnaround plan as it looks to re-establish its brand, win back consumers and return to profit. Perhaps with M&S now motoring, Norman might jump ship to see if he can perform a similar feat at its rival? Sound familiar?

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Supermarket Department Stores Grocer Returns 109

Rangeme

JULY 12, 2022

goods exports in 2020. consumer packaged goods (CPG) suppliers and retailers need to know about selling to Canadians? companies potential opportunities to boost sales and minimize shipping costs. Canada has a slightly older population, with more consumers aged 25 and up. 10 Statistics Canada. 10 Statistics Canada.

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Marketing Beauty and Health Consumer Grocer 52

Indigo 9 Digital

JULY 21, 2023

By Tricia McKinnon If you are thinking about starting an online business which is often called a direct to consumer business in retail then you are not alone. And when your customers demand free shipping or when return costs add up a promising business can be put into jeopardy pretty quickly. High customer acquisition costs.

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Returns Advertising Consumer Wholesale 52

Mass Relators

OCTOBER 20, 2021

For 36 years, Deloitte has been examining consumer behavior and sentiment ahead of retail’s crucial holiday shopping season. The report is based on a survey of 4,315 consumers conducted online Sept. Moreover, the percentage of overall consumers who do not plan to spend at all this season is 11.5%, more than doubling from 2020 (4.9%).

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Retail TouchPoints

SEPTEMBER 22, 2022

Both 2020 and 2021 each had their own clear themes and pressures, and this holiday season will be defined by trying to understand what has changed. “ It’s really the tale of two years ,” said Matt Kramer, National Sector Leader, Consumer and Retail for KPMG US. November and December sales are expected to reach $1.1

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Promotions Fulfillment Inventory Management Drop-Shipping 230

Rangeme

JUNE 28, 2021

The pandemic was a preview of that, with pet care sales worldwide soaring by almost 9% in 2020, especially in certain categories: pet food sales grew 8%; accessories by 10%; and beauty and grooming categories increasing the most by 11%. Yes, I’m guilty; guilty; and guilty again.). Pet premiumization.

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Beauty and Health Drop-Shipping Shipping Fulfillment 52

Mass Relators

OCTOBER 13, 2021

grocery sales were online in 2019, retailers had been investing heavily in e-commerce capabilities for a few years. The pandemic accelerated this gradual change: Online retailers captured market share from established brick-and-mortar players who had to quickly adapt to new in-store consumer purchase behavior and patterns.

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Supermarket Drop-Shipping Consumer Shopping 52

Indigo 9 Digital

SEPTEMBER 7, 2022

Then the COVID-19 pandemic hit and consumers around the world were forced to shop online sending digital sales to levels never seen before. While the shift towards selling luxury goods online took place before 2020, the pandemic cemented a new way forward. It’s a test and learn approach.”. Do you like this content?

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Boutique Fashion Customer Experience Markdowns 98

Indigo 9 Digital

SEPTEMBER 15, 2022

If you have a traditional retail business or a pure play eCommerce company then Amazon is a great model not just for how fast goods should be shipped but also for how to think differently about how to monetize your customer base. Amazon launched Amazon Pharmacy in 2020 which offers online ordering and delivery of prescriptions.

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Advertising Drop-Shipping Returns Consumer 95

Indigo 9 Digital

APRIL 27, 2022

growth in 2020. Consumers would spend their Saturday afternoons at the mall getting everything they needed in one trip. Consumers can shop at a Walmart or a Target and get most of their weekly needs fulfilled without having to shop at multiple stores. Its eCommerce sales were up 20.8% last year on top of 144.7%

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Department Stores Shopping Fulfillment Consumer 52

Indigo 9 Digital

JUNE 13, 2022

Or in the process of trying to turn the ship around many companies make a number of missteps as they desperately try to improve operations. Or in the process of trying to turn the ship around many companies make a number of missteps as they desperately try to improve operations. billion close to its pre-pandemic 2019 revenues of $6.7

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Promotions Drop-Shipping Marketing Planning 52

Mass Relators

NOVEMBER 15, 2021

grocery sales were online in 2019, retailers had been investing heavily in e-commerce capabilities for a few years. The pandemic accelerated this gradual change: Online retailers captured market share from established brick-and-mortar players who had to quickly adapt to new in-store consumer purchase behavior and patterns.

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Grocer Supermarket Drop-Shipping Consumer 52

Indigo 9 Digital

SEPTEMBER 1, 2022

But in 2020 Marks & Spencer opened up its website to outside apparel brands. In a small pilot that took place in October of 2020, where Marks & Spencer sold womenswear brand Nobody’s Child on its website, Marks & Spencer found that close to 10% of customers who bought the brand were new to Marks & Spencer womenswear.

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Drop-Shipping Markdowns Planning Grocer 95

Retail Geek

DECEMBER 21, 2021

We do a deep dive into the retail industries growth from 2019 through November 2021. If you want to follow along on with all the data, here is a visual recap of retail growth 2020-2021. We recap the US Dept of Commerce November Advanced Retail Sales Data. In those 23 months, the retail industry grew 22%, historically fast growth.

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Sporting Goods Drop-Shipping Shipping Apparel 52

Retail Prophet

JULY 18, 2022

If a single image has come to define the failure of global supply chains amid the Covid-19 crisis it’s that of the Ever Given – one of the world’s largest container ships – seized in a diagonal death grip inside the Suez Canal, heavy with more than twenty thousand units of cargo aboard. Slave laborers load cotton onto waiting ships.

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Retail Geek

JANUARY 21, 2022

5:53] And it’s 22 percent growth over 2019 and so, if you do have the deck and you were looking at slide for I show you the last 30 years of growth and the thing that will stand out at you is that this year’s growth. You know how the year stack up against each other and you know. [8:35]

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Apparel ATS Consumer Sporting Goods 52

Retalon

JULY 30, 2019

This method is a way for consumers to avoid paying shipping fees, and also a great boon to the store as well because it holds the potential for additional sales and engagement. In fact according to Business Insider , 94% of consumers pick up additional items when coming into the store. 3. Drop shipping.

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Fulfillment Drop-Shipping Shipping Supply Chain Management 32

Retalon

JULY 30, 2019

This method is a way for consumers to avoid paying shipping fees, and also a great boon to the store as well because it holds the potential for additional sales and engagement. In fact according to Business Insider , 94% of consumers pick up additional items when coming into the store. A healthy boost in sales (10 – 25 percent).

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Fulfillment Drop-Shipping Shipping Supply Chain Management 32

Retail Geek

NOVEMBER 9, 2023

billion consumers are shaping shopping trends. Our index and by virtue of that our benchmarks are from a outside in perspective so they are a look at the entire industry, not just Salesforce data we’ve modeled this over the last 10 years since its Inception so it’s really intended to look at.

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Beauty and Health Returns Apparel Consumer 64