Retail Focus

APRIL 7, 2022

For many SME retailers, the thought of scaling their businesses to enter new markets has many perceived barriers, particularly if you’re managing multiple roles within your business from stock procurement to marketing, quality control and customer services. Chris White, Head of Delivery, fulfilmentcrowd. Simplifying the schemes available.

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Inside Retail

NOVEMBER 29, 2023

In a climate where consumers are wanting more bespoke retail experiences on and offline, businesses are leveraging generative artificial intelligence (AI) to provide this in a way that is both economical and sustainable. We don’t hold stock, handle payments or shipping.

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Retail TouchPoints

SEPTEMBER 29, 2020

Retailers seeking guidance as they look ahead to an uncertain Q4 will find plenty of solid, practical advice in the 2020 Retail Strategy and Planning series of webinars, now available on-demand. As a result, many retailers must move beyond manual processes to calculate their sales tax obligations.

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Inside Retail

JULY 6, 2021

The unprecedented disruptions of 2020 unravelled retail assumptions and exemplified retailers’ resilience in the face of drastically changed customer demands. In light of digital-first shopping, the post-purchase digital experience — from convenient payments to embedded service and loyalty — will also be prioritised more than ever.

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Retail TouchPoints

NOVEMBER 28, 2023

PersonalizationMall.com ‘s factory ranks have swelled from 500 to 4,000 employees and the facility is now operating 24/7 to create 150,000 items a day — each of them unique. Photo courtesy PersonalizationMall) The personalization process also has become highly automated over the years, from initial order to production.

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365 Retail

APRIL 28, 2021

Fashion brands are pivoting to offer new, value-add delivery services and improved post-purchase experiences to enhance sales, encourage customer loyalty and protect margins, the latest data from parcelLab , the leading operations experience platform, reveals.

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Inside Retail

JUNE 13, 2023

We speak with Yoox Net-a-Porter’s APAC general manager Natalie Lee about the resilience of luxury spending amidst an economic downturn, the importance of localisation, personalisation and incredible customer service, and how the company is using technology to improve the way it operates.

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Retail TouchPoints

DECEMBER 30, 2021

In 2020, consumers spent approximately $630 billion on online shopping, and merchants lost $12 billion to fraud. Consumers in every age bracket are in fraudsters’ sights. The youngest group of consumers is Generation Z. Federal data indicates that impostor scams and ecommerce fraud topped the list.

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Retail TouchPoints

OCTOBER 4, 2021

Flexible Payments Will Gain Further Ground. Flexible payments are continuing to gain steam, particularly among younger generations. A survey by Klarna found that 75% of Gen Z, 76% of millennials and 60% of Gen X are looking for more flexible payment options. Let the countdown begin….

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Retail TouchPoints

AUGUST 5, 2022

Traditional retailers with digital commerce operations compete head-to-head with online retailers for demanding customers. Media articles abound about the skyrocketing marketing dollars required to woo new consumers. Forter’s Fraud Attack Index found that BOPIS fraud attacks increased by 55% in 2020.

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Retail TouchPoints

AUGUST 23, 2021

claimed to continue operating normally in the wake of COVID, and their expected revenue changes compared to pre-COVID 2020 projects were -15.3%. While many retailers were already offering some shipping and store pickup options before, the demand now is higher and expected to stay popular post-pandemic.

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Hyken

NOVEMBER 11, 2022

He shares how companies can use QR codes to improve customer service and experience. Even before the pandemic, usage of QR codes increased by 96% between 2018 and 2020, highlighting its importance in this digital era. For instance, QR codes can effectively be implemented in customer service.

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Inside Retail

JUNE 28, 2021

Consumers now expect retailers to engage them whenever and wherever they want, with a shopping experience tailored to their individual needs. As digital-first shopping is here to stay, retailers must invest in connected experiences — and success hinges on frictionless operations. And consumers can feel it.

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Inside Retail

JUNE 29, 2022

Shopee opened for business as a consumer-to-consumer (C2C) marketplace in the first quarter of 2015 and evolved into a hybrid B2C/C2C business model that by late 2019 was growing fast. Its revenue growth hit 160 per cent in 2020 and 136 per cent in 2021, which translated into an increase in dollar terms from US$835 million to US$5.1

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Inside Retail

MARCH 27, 2022

While the platform’s revenue plunged to almost zero in 2020 due to weddings and other events being cancelled, demand has surged back in recent months, and transaction levels this month are almost triple what they were in March 2019. Designerex is also trialling a three-hour delivery offering with last-mile delivery service Drive Yello. .

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Independent Retailer

JANUARY 5, 2023

Retailers have been running around tirelessly trying to keep up with consumer demands and the drastic shifts in the economy. Supply chain, inventory, and shipping challenges remain. . Because consumers currently have unlimited options when buying online, their expectations are at an all-time high. Online-Only to Physical.

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Small Biz Trends

JUNE 5, 2022

The recent ‘lunchflation’ trend has been confirmed to be real by new research undertaken by payment provider Square. Square’s researchers analyzed the sales data of popular lunchtime meals across the United States to understand how much consumers can expect to pay post-pandemic. Cost Increases Causing Lunchflation.

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365 Retail

NOVEMBER 17, 2021

It is more important than ever for retailers to be well prepared for Peak 2021, remaining agile and fleet of foot to react to what the market throws at them while meeting consumer demand at its point of origin, says Sophie Wilson at Astound Commerce. Sophie Wilson at Astound Commerce.

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Inside Retail

DECEMBER 19, 2021

The retailer’s ‘gifting’ panels, located at Bondi Beach in Sydney, Federation Square in Melbourne and in Brisbane’s Queen Street Mall are positioned to serve consumers with a speedy and convenient shopping experience while they are out and about in the lead up to Christmas. billion in 2020, is projected to reach US$146.6

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Independent Retailer

NOVEMBER 2, 2021

Meet Consumers Where They Want to Shop. “I In agreement with Rodier, Phil Lore, Chief Revenue Officer at Affinity Solutions , advises retailers to look at the messaging that is happening across channels and driving offline engagement for consumers. Crypto Payments Help Deliver a Competitive Advantage.

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A1 Retail

JANUARY 19, 2022

ACI Worldwide (NASDAQ: ACIW), a global provider of real-time digital payment software , revealed a 28 percent increase in buy now, pay later (BNPL) transactions from October to December 2021 compared to the same period in 2020, according to ACI’s eCommerce intelligence. increase in travel packages. “As

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Retail TouchPoints

JANUARY 5, 2021

And merchants may have been extra concerned about fraud during the holiday shopping season, because the crush of holiday orders and unusual shopper behavior (binge-buying, shipping to multiple addresses) can make it hard to detect fraudsters online and at curbside for BOPIS pickups. You May be Losing Customer Lifetime Value.

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Wiser

APRIL 3, 2023

You choose the product you want, put in your shipping and payment information, checkout, and then go straight back to scrolling through your feed. Social commerce, also referred to as social shopping, allows brands to sell their products direct-to-consumers through social media platforms. It’s a quick and easy process.

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Retail Minded

MARCH 10, 2022

Very few retail leaders would argue that the role of physical stores are the same as they were at the start of 2020. Brand health includes customer loyalty, the consumer experience journey and customer connectivity. Quite simply, retailers need to rethink traditional ideas around assets and operations.

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Retail TouchPoints

OCTOBER 12, 2020

On one hand, personal safety and security are still top-of-mind for consumers, driving changes in everything from online shopping to brick-and-mortar store layouts and delivery models. A starting point in approaching retailing in the time of coronavirus is to understand that it’s currently a tale of two consumers.

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Rain Pros

JANUARY 15, 2023

Overhead Costs are Low Operating an online business means you don’t have to absorb inflated overhead costs common among brick-and-mortar stores. Expenses such as storefront real estate, physical signage, customer service associates, and insurance policies, won’t eat away at your profit margins and drive up prices for your customers.

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Independent Retailer

OCTOBER 5, 2021

The supply chain is badly tangled, the price of shipping is skyrocketing, and retailers need products now. We are more than 18 months into the pandemic and with no signs of the shipping crisis getting better, businesses need to act fast if they want to get merchandise in on time for the holidays. consumers on July 22, 2021.

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Wiser

SEPTEMBER 15, 2020

From changing customer habits and the rise of direct-to-consumer to COVID-19 upending every reasonable expectation the retail industry had for 2020, successful brands and retailers have to be creative to stay ahead of the game. It’s no secret that retail has faced enormous challenges over the last few years. Google and Target.

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Retalon

SEPTEMBER 22, 2021

Major retailers survived 2020 by transforming how they got their products into customers’ hands. Instead of only shipping to customers’ homes, retailers let online customers shop from their local and online store’s inventory and pick up their orders from their closest brick-and-mortar location the same day. What is BOPIS?

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Independent Retailer

SEPTEMBER 2, 2021

2020 may have thrown us all for a loop, but consumers are excited to get out there and do their gift shopping in person. shoppers when it comes to which brands consumers will shop with during the 2021 holiday season, followed by price point and quality/selection. Survival Tip #2: Expect an Earlier & Longer Shopping Season.

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VMS

NOVEMBER 30, 2022

But backrooms filled up, investment money dried up, inflation cut into consumable income, workers sought to organize and loss prevention became a top-of-mind concern. And how can that not have an effect on consumers’ minds? The palm images, after being entered in a kiosk at the 65 locations, link shoppers’ palms to payment cards.

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Indigo 9 Digital

JUNE 9, 2022

Digital payments including facial recognition. Alipay, founded by Alibaba, is an online payment app that has more than 1 billon active users. Fast shipping. This vision is on display in Burberry’s first “social retail store” in Shenzhen China which opened in 2020. Do you like this content?

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A1 Retail

AUGUST 16, 2021

It also wanted to create better omnichannel customer experiences and offer customers subscription services and purchase perks that would encourage loyalty. In the last six months TFS has added more payment, delivery and pickup options that will suit a wider range of consumers. Ship from store. Fragrance Match.

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Merchant Marverk

MARCH 25, 2020

In fact, eCommerce sales are expected to surge in 2020 as consumers stock up on essentials, such as food, healthcare items, cleaning products, household items, and even consumer electronics to stay entertained while at home. The second way is to use a third-party delivery service, such as Shipt or Instacart.

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Retail TouchPoints

JULY 27, 2020

Here are the top five ways retail will evolve in 2020: Loyalty Breaks With Tradition. Leading retailers recognize the need to build dynamic relationships that extend far beyond traditional loyalty programs heading into 2020. Adidas’s “Run Genie” technology lets consumers attach pods to shoes before going on a short run.

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Retail Geek

FEBRUARY 19, 2021

Episode 254 is a breakdown of Walmart and Shopify Q4 2020 earnings reports, a recap of 2020 sales data from the US Dept Commerce, and Amazon News. 2020 Sales Data. US Dept of Commerce released it’s retail data for December, which gives us a full picture of 2020, as well as the Q4 e-commerce data. versus 3.5%

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Inside Retail

MAY 12, 2021

The Covid-19 pandemic has hit the leisure industry hard, but the recovery presents a once-in-a-lifetime chance for leisure service operators to reconsider their business models and seize opportunities to grab wallet share from customers who start to consume leisure services again. Pre-payment . Enhanced benefits .

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