Retail TouchPoints

JANUARY 26, 2021

In 2020, more than any year since the advent of online and mobile commerce, consumers lost a sense of control. BOPIS (buy online, pick up in-store) took off in 2020, led by curbside pick-up (BOPAC) increasing 208% by the beginning of May. One-third think seven-day free shipping is ‘acceptable.’ on average.

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Consumer Drop-Shipping Shipping Returns 311

Inside Retail

AUGUST 22, 2021

A post-pandemic uptick in Australian e-commerce is here to stay, according to a new study conducted by order and delivery management software company ShipStation. As shown in the study, Australian consumers have consistently reported lower spending hesitancy on e-commerce platforms since 2020 as a result of Covid-19. “In

Shopping 173

Shopping Shipping Merchant Services Consumer 173

Retail Focus

FEBRUARY 17, 2022

Californian lifestyle fashion brand, Pacsun , doubled its ship completes by better anticipating online demand and intelligently leveraging its stores as ecommerce fulfilment centres, partnering with antuit.ai , a leader in AI-powered SaaS solutions for consumer products and retail insights and now part of Zebra Technologies.

Markdowns 130

Markdowns Fulfillment Shipping Fashion 130

Retail TouchPoints

MARCH 3, 2022

billion on Cyber Monday 2020 , while Singles Day in November 2021 in China drove $139 billion in sales for two of that country’s major online shopping platforms. That includes frictionless payments and checkout and fast shipping options. Account takeover fraud trends pose additional risks. Consider that in the U.S.,

Merchant Services 219

Merchant Services Drop-Shipping Payment Services Shipping 219

Retail TouchPoints

NOVEMBER 4, 2022

These challenges must not only be accounted for but solved quickly and cheaply. Global ecommerce sales are set to top $5 billion this year and parcel volumes are expected to swell to 175 million parcels shipped. Good news for business overall, but a cause for concern for logistics managers. .

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Shipping Fulfillment Consumer Shopping 253

Retail TouchPoints

FEBRUARY 4, 2021

Amazon placed an order for 100,000 electric vans from Rivian in August 2020, and the first part of the fleet will begin making deliveries in 15 cities over the course of 2021, starting with Los Angeles. By 2020, ML tools changed the packaging mix significantly, reducing the use of boxes from 69% to 42% of items.

Shipping 174

Shipping Accounting Returns Planning 174

Retail TouchPoints

FEBRUARY 22, 2021

The mass store closures prompted by COVID-19 in spring 2020 could have spelled disaster for equestrian specialty brand Kerrits , which had operated as a wholesale-only business for over 25 years. The growth from April (2020) was exponential for overall revenue for the business and revenue from email.

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Wholesale Accounting Marketing Outdoor 226

Retail TouchPoints

NOVEMBER 4, 2021

toy industry sales increased 11% in Q3 2021 from 2020, according to the NPD Group , driven by price increases, a continuation of pandemic lifestyles and fewer promotions. Adobe reports that out-of-stock messages are up 172% compared to January 2020 and up 360% from January 2019. Stressed Consumers Spread Out Spending with BNPL.

Consumer 259

Consumer Merchant Services Payment Services Drop-Shipping 259

Independent Retailer

SEPTEMBER 27, 2022

Through freight consolidation, companies can simultaneously reduce overhead costs and leverage economies of scale by taking advantage of more efficient shipping rates. Consulting and accounting giant KPMG has even begun publishing a supply chain fragility index as a way to measure the global economy’s collective muscling up.

Shipping 90

Shipping Accounting Inventory Management Promotions 90

Retail TouchPoints

FEBRUARY 4, 2021

Before the NotPetya attack rampaged through Europe in 2017, affecting companies including FedEx and shipping giant Maersk, few people would have thought a vulnerability in a piece of accounting software could create such devastation. Critical vulnerabilities can be found in unexpected places. Adopt a zero trust approach.

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Payment Services Shipping Accounting Management 298

Inside Retail

JULY 20, 2021

He was speaking to Reuters from the Pacific Ocean as his ship now heads to Australia. They are among about 100,000 seafarers stranded at sea beyond their regular stints of typically 3-9 months, according to the International Chamber of Shipping (ICS), many without even a day’s break on land. People are desperate. seafaring convention.

Merchant Services 130

Merchant Services Shipping Management Supermarket 130

Store Growers

DECEMBER 22, 2020

Last Updated on December 22, 2020. Those early conversations about stock levels or shipping back in August are now far behind us, and the numbers have been put on the board. But before we do that, it’s time to take a break and look back at 2020. Top Google Ads Articles 2020. The end of the year is coming close.

Advertising 41

Advertising Shopping Shipping Accounting 41

Retail TouchPoints

SEPTEMBER 29, 2020

Retailers seeking guidance as they look ahead to an uncertain Q4 will find plenty of solid, practical advice in the 2020 Retail Strategy and Planning series of webinars, now available on-demand. Brands are trying to do the same amount of work, or more work, with less,” said Jessica Amenta, Account Director of Reality Interactive.

Payment Services 254

Payment Services Fulfillment Location Shipping 254

Retail TouchPoints

AUGUST 5, 2022

Fraudsters are getting more sophisticated and are using a variety of tactics, such as identity theft, chargeback fraud , “silent” fraud, account takeovers and “pharming,” complicating organizations’ ability to detect these incidents. Forter’s Fraud Attack Index found that BOPIS fraud attacks increased by 55% in 2020.

Merchant Services 244

Merchant Services Returns Shipping Payment Services 244

Retail TouchPoints

NOVEMBER 30, 2020

The 2020 ecommerce holiday shopping and shipping season is expected to eclipse years past. Brick-and-mortar sales — which will account for 81.2% Winter elements have historically been unkind to packages, which as a side note is why shipping insurance is a good idea during the winter. of total U.S. Consumers Want Options.

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Drop-Shipping Shipping Consumer Planning 157

Retail Geek

DECEMBER 7, 2020

They are able to see the carrier shipping performance for all those clients and provide aggregate data that gives us insight into holiday shipping performance, also known as #shipageddon. Episode 249 of the Jason & Scot show was recorded live on Monday, December 7th, 2020. Transcript.

Shipping 69

Shipping Drop-Shipping Fulfillment Merchant Services 69

Retail TouchPoints

APRIL 1, 2024

But after a lackluster IPO in 2020 , the company retreated from the public market just two years later when it was acquired by private equity firm Durational Capital Management in 2022. When I joined, our stores and our online business were managed as completely disparate channels, as if it was a different customer.

Wholesale 207

Wholesale Consumer Shipping Customer Experience 207

Inside Retail

MARCH 15, 2023

Increases in cost of shipping both for raw materials inbound to Brazil plus outbound finished goods to our markets were a big factor for some of 2021 and much of 2022, but things have mostly normalised now,” he added. Burt went on to say that managing inflation and profit margins are now keys for success across the retail industry. “It

Drop-Shipping 130

Drop-Shipping Fulfillment Shipping Fashion 130

Retail TouchPoints

APRIL 9, 2021

2020 was a banner year in general, as FastGrowingTrees found itself at the epicenter of a number of major consumer trends — an ecommerce boom , the stay-at-home economy and a shift to the suburbs. The Challenge of Selling Trees Online: Logistics and Awareness. Leveraging Search Queries to Enhance Merchandising.

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Shipping Fulfillment Marketing Accounting 236

Retail TouchPoints

AUGUST 23, 2021

claimed to continue operating normally in the wake of COVID, and their expected revenue changes compared to pre-COVID 2020 projects were -15.3%. While many retailers were already offering some shipping and store pickup options before, the demand now is higher and expected to stay popular post-pandemic. Customer attitudes have changed.

Payment Services 262

Payment Services Location Customer Experience Management 262

Retail TouchPoints

NOVEMBER 9, 2023

Since it debuted in 2020, Bookshop.org (which is run as a nonprofit) has raised more than $28 million on behalf of independent book sellers in the U.S., This is what enables the site to offer competitive shipping speeds and pricing. Bookshop.org profit split 2020-2021.

Shopping 293

Shopping Fulfillment Accounting Promotions 293

Retail TouchPoints

JULY 8, 2021

In the wake of COVID-19, low-contact shopping behaviors such as ecommerce and delivery were accelerated and widely adopted, as goods bought online in 2020 globally grew by 24%.

ATS 264

ATS Grocer Fulfillment Shipping 264

Retail TouchPoints

NOVEMBER 5, 2021

Ecommerce holiday sales are projected to reach a whopping $210 billion to $218 billion this season, up 11% to 15% from the 2020 holiday season. Over the last 20 years of holiday shipping, we’ve seen how the most successful online retailers prepare for a stellar holiday selling season. There are more than 3.6 What is content marketing?

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Marketing Advertising Consumer Shipping 286

Retail TouchPoints

SEPTEMBER 9, 2020

According to thredUP ’s 2020 Resale Report , “online thrifting is a bright spot in the broader COVID retail slump. In the wake of COVID-19, resale of high-value jewelry increased 22X more than low-value jewelry in May and June 2020 as compared to March and April, according to the 2020 Resale Report from The RealReal.

Jewelry 189

Jewelry Drop-Shipping Consumer Accounting 189

Retail TouchPoints

SEPTEMBER 28, 2020

Seasonal hiring provides a window into retailers’ priorities, and 2020 demonstrates both the COVID-19-powered growth in ecommerce and the need to operate stores and supply chains safely. More and more, retailers’ last-mile efforts are tied in with shipping and delivery companies. Fulfillment Crunch Will Affect Delivery Cutoff Dates.

Fulfillment 300

Fulfillment Department Stores Shipping Planning 300

Inside Retail

NOVEMBER 29, 2021

Australians have been warned to do their Christmas shopping early, as international supply chain issues are impacting global shipping. In 2020, 15.9% This is in sharp contrast to music sales: physical music sales in Australia in 2020 accounted for just 11% of sales revenue. But printed books are still in demand.

Supply Chain Management 130

Supply Chain Management Shipping Accounting Marketing 130

Retail TouchPoints

AUGUST 16, 2021

market saw over $400B in returns in 2020. This was rendered possible as retailers and brands offered low-cost shipping, unlimited holding periods and easy returns. By some accounts, the costs associated with returns can be over 8% of the total sales in consumer goods. According to the National Retail Federation (NRF), the U.S.

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Returns Drop-Shipping Consumer Apparel 336

Retalon

OCTOBER 8, 2020

But getting the biggest return on that investment, especially in today’s tough retail environment, requires a more nuanced, data-driven approach to inventory management than most retailers are used to. The way you manage the inventory investments for your stores, warehouses, and distribution centers determines your success as a retailer.

Markdowns 41

Markdowns Inventory Management Promotions Planning 41

Inside Retail

FEBRUARY 7, 2022

Through an Instagram account called ‘Outta The Gloss’, the group detailed their grievances and urged a boycott. One of the posts stated that management ignored non-white employees’ concerns about racism and told them to “feel empowered to walk away”. This marked the brand’s second mass layoff in the past three years.

Wholesale 130

Wholesale Accounting Advertising Shipping 130

Retail TouchPoints

OCTOBER 21, 2021

We’re indifferent on where the shopping journey ends, where that transaction takes place ,” said Matt Madrigal, VP and General Manager of Merchant Shopping at Google in an interview with Retail TouchPoints. “It Google Ads accounts for the vast majority of the company’s revenue. In 2020, Amazon took a little over 10% of U.S.

Merchant Services 293

Merchant Services Advertising Shopping Drop-Shipping 293

Retail TouchPoints

JUNE 29, 2020

And according to a May 2020 Mintel Report , while 43% of consumers say they are shopping direct-to-consumer more than last year, the large CPGs are lagging behind and not capturing their share of growth. When it comes to launching a subscription business, the company can’t just apply a monthly fee to a product and start shipping.

Consumer 285

Consumer Wholesale Management Shipping 285

Retail TouchPoints

DECEMBER 8, 2022

The stress of the pandemic sparked a surge in the wine, beer and spirits market: a 2020 RAND Corporation study found that alcohol consumption among adults 30 and older increased by 14%. However, beginning in late 2020, many people started to re-evaluate their habits and explore no- and low-alcohol (NA) beverage options.

Fulfillment 250

Fulfillment Customer Experience Marketing Consumer 250

Retail TouchPoints

OCTOBER 28, 2020

However, Amazon still has a firm stranglehold on the ecommerce market, accounting for roughly 50% of all ecommerce sales in the U.S. Stores created through Shopify Plus increased by 62% between March and April 2020 , and that surge in adoption highlights the speed and ease with which new brands are able to get online.

Shipping 187

Shipping Accounting Returns Customer Experience 187

365 Retail

FEBRUARY 17, 2022

Californian lifestyle fashion brand, Pacsun , doubled its ship completes by better anticipating online demand and intelligently leveraging its stores as ecommerce fulfilment centres, partnering with antuit.ai , a leader in AI-powered SaaS solutions for consumer products and retail insights and now part of Zebra Technologies.

Markdowns 52

Markdowns Fulfillment Shipping Fashion 52

Retail TouchPoints

MAY 4, 2021

Powell and CEO Charlie Cole, both of whom started at the company in early 2020, are part of a “new team charged with giving the brand its groove back, and that requires tech investment,” Powell said in an interview with Retail TouchPoints. We needed to account for those things in the changes we’re doing,” said Powell.

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Drop-Shipping Shipping Fulfillment Point of Sale 201

365 Retail

MARCH 21, 2022

At the beginning of 2020, P&O operated nine major freight routes with 350 departures a week operating 16 vessels. Last year it shipped 2.2 And let’s not forget P&O received almost £15m in Government grants in 2020. P&O accounts for close to 10% of all unitised freight movements through Dublin Port.

Shipping 64

Shipping Accounting Returns Planning 64

Inside Retail

OCTOBER 20, 2021

We implemented a new app that helps manage the merchandising on the website as a back end tool, and we implemented a different theme on the site where [customers] can add-to-bag from the collection view, so they don’t have to go through those extra clicks. We changed our shipping threshold – free standard and express. And vice versa.

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Returns Wholesale Shipping Management 246