Retail TouchPoints

JANUARY 10, 2022

Retailers pulled off a successful 2021 holiday season despite the challenges posed by the omicron variant and ongoing supply chain issues. 24, 2021, according to data from Mastercard. 21, 2021, through Jan. drop in 2020. 21, 2021, through Jan. drop in 2020. “It’s Overall sales were up 8.5%

Shopping 278

Shopping Drop-Shipping Returns Shipping 278

Retail TouchPoints

NOVEMBER 4, 2021

Despite having just officially begun, this holiday shopping season already is marked by supply chain disruption, persistent inflation and mixed consumer confidence. And just like last year, it looks like consumers will respond by turning to ecommerce. 31, 2021. “We’re

Consumer 260

Consumer Merchant Services Payment Services Drop-Shipping 260

Retail TouchPoints

MARCH 24, 2021

consumers spent an estimated $14.9 billion on CBD products in 2020, with that number projected to increase to $26.4 As a result, CBD brands are getting innovative with their marketing tactics in order to engage new customers and educate consumers about an often misunderstood subset of the cannabis industry.

Consumer 316

Consumer Advertising Marketing Accounting 316

Retail TouchPoints

DECEMBER 27, 2022

compared to the same period in 2021. Ecommerce accounted for 21.6% in 2021 and 20.6% consumers approached their holiday shopping — from hunting for the best deals to making trade-offs that stretched gift-giving budgets,” said Michelle Meyer, North America Chief Economist at the Mastercard Economics Institute in a statement.

Accounting 266

Accounting Consumer Shopping ATS 266

Retail TouchPoints

JULY 22, 2021

When the economy is growing, consumers flock to stores. On the other hand, when a recession is imminent, consumers and their wallets generally stay put and are more conservative. This situation has forced retailers worldwide to adapt to a slew of new consumer demands while juggling a precarious supply chain. Cyber threats.

Payment Services 305

Payment Services Consumer Customer Experience Accounting 305

Retail TouchPoints

FEBRUARY 24, 2021

Accelerating vaccine rollouts combined with pent-up consumer demand will drive 2021 U.S. increase over 2020, but sales could reach as high as $4.4 The projected increases for 2021 will put sales growth rates on a par with 2020’s. The 2020 November-December holiday season accounted for 19.4%

Accounting 147

Accounting Consumer Store Operations ATS 147

Retail TouchPoints

JUNE 7, 2021

Isolation was a defining characteristic of 2020: with stores, workplaces, restaurants, gyms and travel hubs closed, people around the world turned to one of the few remaining channels available for community and connection — social media.

Payment Services 220

Payment Services Social Commerce Consumer Advertising 220

Retail TouchPoints

JANUARY 28, 2022

retail sales in 2021, or $761 billion in merchandise, will be returned this year, according to a report from the National Retail Federation and Appriss Retail. Total retail sales reached $4.583 trillion in 2021. reported during 2020, but despite soaring ecommerce adoption, online returns will remain in line with recent years at 20.8%.

Returns 256

Returns Apparel Accounting Consumer 256

Inside Retail

MAY 2, 2021

Covid-19 hit the reset button on consumer behaviour. But it is not just the initial seismic shifts in consumer behaviour that have thrown down the gauntlet for retail. But it is not just the initial seismic shifts in consumer behaviour that have thrown down the gauntlet for retail. The answer is deceptively simple.

Consumer 200

Consumer Social Commerce Shopping Returns 200

Retail TouchPoints

DECEMBER 16, 2022

DressX launched in August 2020, and Meta added the company to its portfolio of virtual clothing designers in July 2022. The company is committed to sustainable fashion, promoting the digital garment market as a way for consumers to showcase their style digitally.

Fashion 262

Fashion Accounting Consumer Promotions 262

Retail TouchPoints

NOVEMBER 29, 2021

Gift cards are shaping up to be a holiday hero this season, as consumers and retailers continue to grapple with supply and shipping issues. 27-28, online spending on gifts cards was up 414% from the September 2021 average. That growth has already begun, with ecommerce gift cards accounting for 29.8%

Shopping 293

Shopping Shipping Consumer Planning 293

Retail TouchPoints

MARCH 8, 2021

From April through December 2020, companies experienced the longest period ever of sustained high email volume, with email sending rates remaining at the level of the previous holiday season throughout most of 2020, according to Validity research. Verizon Media’s Becker says his personal wish is for 100% adoption of DMARC in 2021.

Marketing 150

Marketing Management Accounting Promotions 150

Retail TouchPoints

APRIL 8, 2021

Recently, however, something new has begun to drive massive growth in the used goods sector — consumers who are shopping based on their values , in addition to searching for value. Nearly half ( 48% ) of Americans bought an item through resale in 2020, according to research from C2C resale marketplace OfferUp. The Cool Factor.

Consumer 346

Consumer Fashion Apparel Returns 346

Retail TouchPoints

APRIL 21, 2021

Pinterest also is launching multi-feed support for Catalogs, a new feature that will help businesses easily upload their products in multiple product feeds within the same Pinterest Business account. Shopify merchants, as well as any retailer with a Pinterest business account, can now add up to 20 product feeds to their account.

Marketing 307

Marketing Accounting Advertising Consumer 307

Inside Retail

MAY 8, 2024

The US enacted a law in 2021 to safeguard its market from products potentially tainted by human rights abuses in Xinjiang, where the US government says China is committing genocide against Uyghur Muslims. They tested the merchandise for traces of cotton from Xinjiang, the far western region of China.

Apparel 147

Apparel Shipping Accounting Consumer 147

Retail TouchPoints

FEBRUARY 2, 2022

consumers said they shopped exclusively, or a lot, on marketplaces in both 2020 and 2021, according to research from Mirakl. Additionally, marketplaces account for 50% of the online shopping conducted by “power shoppers” that shop digitally once a week or more.

Accounting 255

Accounting Shopping Consumer 255

Retail TouchPoints

APRIL 4, 2023

In 2022, Amazon said it stopped more than 800,000 attempts by bad actors to create new selling accounts, down from 2.5 million attempts in 2021 and 6 million attempts in 2020. Holding counterfeiters accountable legally. The campaigns reached more than 70 million consumers in the U.S. “We UK, EU and China.

Accounting 233

Accounting Consumer Shopping Marketing 233

Inside Retail

MAY 30, 2021

While e-commerce adoption skyrocketed all around the world at the peak of the pandemic, perhaps more interesting was the rate at which older consumers embraced online retail. Globally, Asia dominates the e-commerce universe, accounting for over 50 per cent of all retail sales.

Consumer 147

Consumer Merchant Services Shopping Supermarket 147

Retail TouchPoints

OCTOBER 4, 2021

compared to the same period in 2020 and 3.4% Claire’s is already working to build on this momentum through the launch of its Cdrop subscription box service in September 2021. million in Q2 2021 on revenue of $356 million. As of July 2021, the retailer had 6.5 Claire’s reported a net loss of $144.3

Jewelry 260

Jewelry Accessories Accounting Location 260

Retail TouchPoints

DECEMBER 30, 2021

In 2020, consumers spent approximately $630 billion on online shopping, and merchants lost $12 billion to fraud. Account takeover fraud, which is driven by impostor scams, increased by 50%, with no signs of slowing down in 2021. Consumers in every age bracket are in fraudsters’ sights.

Merchant Services 265

Merchant Services Accounting Payment Services Returns 265

Retail TouchPoints

JUNE 15, 2022

Called “Buy Direct,” the third-party marketplace is being integrated into Bing’s existing ecommerce experience, Start Shopping, where consumers can find products and are then directed to a retailer’s website to make the purchase. Bing accounts for approximately 25% of total monthly search volume in the U.S.,

Merchant Services 296

Merchant Services Shopping Payment Services Advertising 296

Retail Focus

MAY 27, 2021

As we enter the second quarter of 2021, the UK continues to live under social restrictions. billion market, while online stores accounted for £22.3 However, 2020 saw a 46 per cent growth in online sales – this being the greatest increase since 2008. That’s our list of ways retailers can be more sustainable in 2021.

Shipping 130

Shipping Accounting Returns Consumer 130

Retail TouchPoints

JANUARY 21, 2021

The six-day NRF 2021 Chapter One , which will wrap up on Jan. Creature Comforts: Serving Consumers’ Desire for Life’s Simple Pleasures. In the first half of 2020, amid COVID’s first wave in the U.S., Customer Experience: Chewy “innovated extensively” in order to adapt to consumer demand and broader market conditions. “We

Beauty and Health 211

Beauty and Health Customer Experience Marketing Consumer 211

Retail TouchPoints

OCTOBER 28, 2021

And increasingly, consumers are reselling those items rather than leaving them to gather dust or putting them out on the curb — particularly as a growing number of digital resale platforms make that process easier than ever before. Collectively, that would account for approximately $69.2 billion items. billion spent last year.

Shipping 277

Shipping Consumer Accounting Apparel 277

Retail TouchPoints

JULY 26, 2022

With rising gas prices, food shortages, skyrocketing interest rates and ever-present inflation, consumers are worried and that means retailers are worried, too. We’re already seeing online shopping demand level off , with consumers finding a new balance between digital and physical channels.

Drop-Shipping 278

Drop-Shipping Fulfillment Consumer Shipping 278

Inside Retail

OCTOBER 5, 2023

billion in 2021, according to global research and consulting firm Allied Market Research, it is expected to reach US$55.6 The downfall derived from months of lowered consumer demand, lowered average selling prices, and increased expenses. per cent that were set with engineered stones in 2020. Valued at US$22.31 per cent.

Jewelry 246

Jewelry Consumer Marketing Accounting 246

Inside Retail

MARCH 19, 2024

The amount of natural resources consumed and waste produced is snowballing. At the same time there is limited transparency or accountability around clothing supply chains. Without change, the industry will account for 26 per cent of the world’s carbon budget for limiting global warming to 2°C by 2050. How is this even possible?

Fast Fashion 246

Fast Fashion Fashion Accounting Consumer 246

Mass Relators

APRIL 13, 2021

grocery purchasing in 2020, consumers continued to favor store brands for about one of every four purchases across all major food and nonfood categories based on the industry’s latest annual sales data, says the Private Label Manufacturers Association. NEW YORK — As the pandemic brought unparalleled volatility to U.S.

Accounting 52

Accounting Supermarket Consumer Marketing 52

Inside Retail

APRIL 22, 2021

Now more than ever, it’s critical to understand the latest consumer expectations — and be ready to adapt. Direct-to-consumer selling. Around the world, direct-to-consumer (D2C) brands are becoming mainstream — and they’re causing a major shift in where, when and how shopping is done. Australians spent an unprecedented $50.46

Fulfillment 299

Fulfillment Beauty and Health Advertising Accounting 299

Retail TouchPoints

OCTOBER 5, 2020

The planned decrease in its brick-and-mortar presence accounts for approximately 6% of the retailer’s 5,000-store global footprint. As the pandemic continues, fashion retailers in particular are feeling the negative impact on sales, both from rapid shifts in consumer behavior and continued temporary closures of physical locations.

Fast Fashion 184

Fast Fashion Fashion Accounting Location 184

Inside Retail

AUGUST 22, 2023

The athleisure market has been on the rise for many years, driven by factors, such as the casualisation of consumers’ wardrobes and the rise of sneakers and streetwear as aspirational style trends. billion in 2020 and is expected to reach US$117.4 billion by 2027, reflecting a compound annual growth rate of 5 per cent.

Apparel 130

Apparel Accounting Fashion Consumer 130

Mass Relators

JANUARY 24, 2022

consumer spending on general merchandise ended the year up 15% compared to 2020, with a 6% increase in unit sales. The fourth quarter of 2021 contributed 9% revenue growth and 1% unit growth over the prior year, according The NPD Group. PORT WASHINGTON, N.Y. –

Returns 52

Returns Consumer Accounting Shopping 52

Retail TouchPoints

FEBRUARY 23, 2021

Macy’s Q4 and full-year 2020 results show signs of a turnaround for the department store, hard hit, like many of its counterparts, by the COVID-19 pandemic. 31, 2021 was $160 million , putting the company back in the black but still down significantly from the $340 million generated in the same quarter the previous year.

Department Stores 211

Department Stores Returns Jewelry Apparel 211

Retail TouchPoints

MARCH 10, 2021

Fulfillment was a key driver during the ecommerce-driven final quarter of 2020. Amazon in particular invested more than $60 billion in shipping alone in 2020, helping it maintain blazing fast delivery times, but O’Shea believes its lack of a significant physical store footprint will cause it to lag behind the competition to some degree.

Fulfillment 252

Fulfillment Drop-Shipping Apparel Shipping 252

Retail TouchPoints

MARCH 24, 2021

A year of quick pivots for the retail industry, 2020 required brands to rapidly adjust their spaces to account for social distancing and the safety measures of consumers, staff and everyone in between. In order to lean into creating safer environments, we saw the rise of flexible fulfillment and contactless payments.

Payment Services 253

Payment Services Fulfillment Consumer Returns 253

Retail TouchPoints

MARCH 11, 2021

Buoyed by a return to growth in Q4 2020, Adidas has unveiled a new growth strategy that will transform the company into a direct-to-consumer-led business with an emphasis on sustainability. For its part, Adidas expects that DTC will account for half of total net sales and generate more than 80% of targeted topline growth by 2025.

Planning 193

Planning Wholesale Sporting Goods Accounting 193

Mass Relators

JUNE 8, 2022

(IRI) unveiled on Wedneday its 2021 New Product Pacesetters, featuring the top new food and beverage and nonfood product launches. The unpredictability of the pandemic made the work of manufacturers even more difficult than in 2020, as COVID-19 and the resultant behavior of shoppers ebbed and flowed during 2021. 3. Swan.

Promotions 52

Promotions Consumer Accounting ATS 52