Retail TouchPoints

OCTOBER 14, 2021

retailers, jumping 43% to 48% when compared to 2019. Every employee should understand the importance of protecting customers’ data and the steps needed to enable strong enterprise security. Employees are one of the most important parts of a company’s security equation. Criminals are also becoming more savvy.

Accounting 182

Accounting Employee Engagement Consumer Shopping 182

Small Biz Trends

JUNE 17, 2025

Employee Engagement: Timely and accurate payroll is vital for employee satisfaction, driving motivation and retention rates within the workforce. One key finding emphasizes the need for effective staff management and employee engagement strategies. This highlights a potential gap in knowledge.

Employee Engagement 61

Employee Engagement Management Promotions Planning 61

Inside Retail

JUNE 8, 2023

Laubender said that through these partnerships, the company can evaluate current practices, foster creativity and innovation, and also increase employee engagement and strengthen skill sets.

Employee Engagement 147

Employee Engagement Location ATS 147

Indigo 9 Digital

MARCH 17, 2022

Jon Basalone, President of Stores at Trader Joe’s in 2019 said : “ we’ve been around for over 50 years, and we’ve never had layoffs. With a little more than 10% of Trader Joe’s employees being with the company for 10 years or longer Trader Joe’s knows what it takes to attract an retain talent. Trader Joe’s pays its employees well.

Employee Engagement 105

Employee Engagement Promotions Wholesale Supermarket 105

Cisco Retail

DECEMBER 15, 2021

Mentoring is a part of leading a Conscious Culture , which company employees tap into to make a positive impact on the communities where they live, work, learn, and play, increasing employee engagement in what the company does externally. The shadow program started at Cisco in 2009. Mayur Brahmankar, a shadow program mentor.

Employee Engagement 109

Employee Engagement Returns Marketing Management 109

Hyken

SEPTEMBER 10, 2021

This week we feature an article by Tanya Ahmed, a Digital Marketer of Vantage Circle , a cloud-based employee engagement platform. New 2019 research found that 84% of customers consider these factors equally when deciding whom to buy from. . Consumers today expect speedier access to services than ever before.

Customer Experience 88

Customer Experience Employee Engagement Advertising Consumer 88

Inside Retail

NOVEMBER 13, 2023

per cent in 2019, this is a marked difference. The global inflation rate peaked at 8.8 per cent in 2022, and the International Monetary Fund (IMF) forecasts 6.6 per cent for 2023. Compared with pre-pandemic inflation of 3.51 The decision to change jobs may be more of a necessity than anything else.

Promotions 130

Promotions Employee Engagement Returns Marketing 130

Hyken

JUNE 25, 2021

She writes about how leaders can lead by example and model the change that they wish to see from their employees. Back in 2019, I enjoyed spending a few days in Vegas, speaking and networking at Fiserv’s annual client Forum. This week we feature an article by Annette Franz, CCXP, the founder and CEO of CX Journey Inc.

Customer Experience 102

Customer Experience Employee Engagement Promotions ATS 102

Mass Relators

JUNE 20, 2022

Since joining Dollar General in 2005, Hickman has worked in various roles within the perishables category, most recently serving as senior director, a post he has held since 2019. Huffman has been responsible for creating key HR programs focused on employee engagement, performance management and leadership development.

Promotions 52

Promotions Management Employee Engagement Store Operations 52

Mass Relators

MAY 31, 2022

Since joining the Dollar General in 2005, Hickman has worked in various roles within the perishables category, most recently serving as senior director, a post he has held since 2019. Huffman has been responsible for creating key HR programs focused on employee engagement, performance management and leadership development.

Promotions 52

Promotions Employee Engagement Store Operations Management 52

Mass Relators

MARCH 31, 2024

Since 2019, his responsibilities expanded to include merchandise planning for pOpshelf, supply chain forecasting and financial support, pricing execution and financial planning and analytics (FP&A) margin forecasting. Amanda Mathis Pooh Vichidvongsa Amanda Martin has joined Dollar General as senior vice president, distribution.

Promotions 52

Promotions Merchant Services Planning Beauty and Health 52

Cisco Retail

MAY 25, 2021

Chris Bottger, Cisco Americas Workplace Experience Strategist indicates Employee Engagement continues to be a challenge as FinServ employers assess a Safe Return to Office strategy. Shift from reactive to proactive -> 87% of consumers want to be contacted proactively by a company for customer service matters.

Payment Services 57

Payment Services Returns Employee Engagement Consumer 57

365 Retail

DECEMBER 7, 2021

At the start of the pivotal Christmas shopping period more than 26,000 seasonal job vacancies are currently live across the UK – a figure approximately 25% higher than the figure recorded in 2019, before the start of the pandemic – with many retailers offering significant Christmas bonuses to attract temporary staff 1.

Employee Engagement 52

Employee Engagement Planning Customer Experience Consumer 52

365 Retail

OCTOBER 5, 2021

Spanish fashion retailer, Desigual , has increased employee engagement and streamlined operational efficiencies in partnership with YOOBIC , the digital workplace solution for frontline teams. Desigual is an international fashion brand that was established in Barcelona in 1984.

Customer Experience 52

Customer Experience Visual Merchandising Point of Sale Employee Engagement 52

Cisco Retail

MAY 17, 2021

Hoa Tran manages Cisco’s San Francisco Bay Area Community Impact Grants (CIG) program, and Habitat for Humanity Build Grants program, and other employee-engaged initiatives from the Cisco Foundation and the Public Benefit Investment (PBI) Team. Cisco Corporate Affairs Program Manager, Hoa Tran.

ATS 57

ATS Employee Engagement Management 57

Indigo 9 Digital

MARCH 11, 2022

For one it empowers its employees to go above and beyond to serve their customers. In 2019 a 96 year old WWII veteran entered a Chick-fil-A store in Maryland. The Ritz Carlton believes the key to customer engagement is employee engagement. So what is Chick-fil-A doing that others are not? Take this example.

Customer Experience 52

Customer Experience Loss Prevention Employee Engagement Wholesale 52

Indigo 9 Digital

MAY 2, 2022

Proving that stores don’t have to be transactional in 2019 lululemon opened a new flagship store in Lincoln Park Chicago. The Ritz Carlton believes the key to customer engagement is employee engagement. When employees are fully engaged and empowered customers reap the benefits. At 20,000 sq.

Customer Experience 52

Customer Experience Payment Services Loss Prevention Drop-Shipping 52