Retail TouchPoints

MAY 11, 2021

The customer journey starts off linear, but it should end in a cycle of repurchasing. Getting the returns experience right is one of the most critical parts of that cycle — 95% of shoppers say that how returns are handled affects their decision of whether to purchase again. Return Rate and Negative Reviews.

Customer Experience 194

Customer Experience Returns Customer Retention Shopping 194

Retail TouchPoints

JULY 26, 2022

Customers can try products for seven days and return what they don’t like at no charge. Goodlife’s returns are already low — around 8% online (where returns are typically closer to 20% to 30% , especially in apparel) and 2% in stores. “[Try Try Now] allowed us to be arrogant,” said Codispoti. “

Fashion 276

Fashion Wholesale Apparel Returns 276

I Vend

MARCH 14, 2023

As shoppers return to brick and mortar stores in their drovers, they crave the in-store experience. But this isn’t simply a return to 2019 – the post-pandemic shoppers of 2023 have higher expectations and demands. iVend Mobile POS Mobile POS in retail engages and delights shoppers. Talk to iVend about mPOS for your stores.

Shopping 97

Shopping Point of Sale Payment Services Checkout 97

Indigo 9 Digital

JULY 24, 2023

If you look at companies like Apple and Amazon they do a really good job of increasing sales from their existing customer base. Are you leaving money on the table that could come from customers you already have? If you are here are six tips you should consider to increase your customer retention rate. Sell great products.

Customer Retention 52

Customer Retention Drop-Shipping Consumer Fast Fashion 52

Rangeme

NOVEMBER 26, 2021

consumers changed brands, which is double the rate in 2019. According to Bain & Company, a 5% increase in customer retention correlates with an increase in profit of at least 25%. 42 Interesting Stats about Customer Loyalty You May Not Know. Last year, 36 % of U.S. McKinsey & Company. 5 Amaresan, Swetha.

Consumer 105

Consumer Customer Retention Shopping Fulfillment 105

Indigo 9 Digital

FEBRUARY 27, 2023

That means that the happier the customer the fatter the employee’s pocket book. Since the company’s IPO in 1992, Starbucks’ stock has generated a return of more than 30,600% as of January 4, 2023 to investors. Even Warren Buffett would be impressed with those returns. Starbucks opened its 30,000th store in 2019.

Payment Services 52

Payment Services Customer Experience Location Customer Retention 52