Brand Loyalty is Put to the Test
Rangeme
NOVEMBER 26, 2021
consumers changed brands, which is double the rate in 2019. According to Bain & Company, a 5% increase in customer retention correlates with an increase in profit of at least 25%. 42 Interesting Stats about Customer Loyalty You May Not Know. Last year, 36 % of U.S. McKinsey & Company. 5 Amaresan, Swetha.
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