Retail TouchPoints

NOVEMBER 4, 2020

In 2019 , the total market share of online U.S. Without proper identification of the individuals behind transactions or new account openings, it’s difficult for retailers to tell the difference between good customers and bad actors, and therefore easier for fraudulent activity to slip through.

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Frank Mayer

APRIL 30, 2021

Self-service technology has empowered patrons to take actions on their own, while businesses benefit from the enhanced customer service and added revenue these tools provide. From countertop and tablet units to large format floor kiosks, a typical price range for a standard self-service kiosk runs between $1,500 to $5,000.

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Kiosk Payment Services Grocer Planning 74

Inside Retail

JULY 6, 2021

In many ways, the switch to easy online retailing, with its lower operating models, has driven the retailing rebound. And it’s a powerful driver with ASX-listed BNPL providers processing about $10 billion worth of purchases in Australia and New Zealand, during 2019/20, according to the RBA. Until a payment is missed.

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Retail TouchPoints

AUGUST 14, 2020

However, retail marketers often lack the data they need to develop and execute more empathetic messaging. This data deficit makes it difficult for marketing to keep pace with a rapidly changing environment. Marketers are really at the forefront of this transformation ,” Schwartz said. since the 2019 State of Marketing report. “It

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Inside Retail

JANUARY 4, 2024

Often, retail company executives will express confidence in a particular market that is not borne out by subsequent events. Just ask Carrefour, which now has only a few dozen stores left open in China and has recently completely exited the market in some of the country’s largest cities, including Beijing. Globally, of the $160.8

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Payment Services Accounting Apparel Consumer 147

Inside Retail

APRIL 11, 2021

As part of its efforts to create a seamless online customer experience, Domino’s introduced contactless services in all markets to make customers feel safe. Digital payments have been in high demand in the last year as consumers turned their back on cash and opted for speed and convenience. per cent of total sales in FY20.

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Payment Services Beauty and Health Customer Experience Accessories 130

Inside Retail

JANUARY 19, 2023

Most recently the chief commercial officer at Flybuys, Seymour-Walsh was reported to be responsible for the brand’s loyalty offer, which oversaw partner relationships, rewards, and digital marketing. The commitment included “making an immediate payment of €11.2 million (US$12.1

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Inside Retail

OCTOBER 4, 2022

Results in the past two years were bolstered by Covid management strategies, including landlord rent concessions and government JobKeeper payments. However, the 2022 performance was much “cleaner”, with sales over the pre-Covid 2019 financial year 17.8 per cent higher and net earnings up by an impressive 167 per cent.

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Retail TouchPoints

JULY 22, 2021

This has increased e-commerce’s share of global retail to 17% in 2020, up from 14% in 2019. More data processed gives way to more possibilities of data breaches. Similarly, Home Depot also faced a large-scale data breach in 2014, leading to over 56 million payment information being stolen. million by 2025, up from $431.6

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Payment Services Consumer Customer Experience Accounting 305

Retail TouchPoints

NOVEMBER 3, 2021

Sodipo most recently led Product Finance and Strategy at Stripe and will bring her expertise in payments to Glossier’s Accounting and Finance teams. At Glossier, Leahy will be responsible for driving revenue and building end-to-end customer experiences across channels as head of the Retail, Sales, International and Operations teams.

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Retail TouchPoints

NOVEMBER 4, 2021

A recent report from the payments and shopping service Klarna found that 34% of shoppers actually plan to spend more on gifts this year than last year, with Gen Z ( 57% ) and millennials ( 53% ) more likely than other age groups to expand their budgets. Stressed Consumers Spread Out Spending with BNPL. said Pandya. “

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365 Retail

NOVEMBER 8, 2022

Whilst buy now pay later has raised concern in recent years, the online trend allowing customers to split their payments into interest-free instalments continues to surge. . Alongside this, data shows the term “Banking as a service” has seen 176% global increase, too. . Buy Now Pay Later 2.0 .

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Inside Retail

SEPTEMBER 6, 2022

A decade ago, convenience stores were a rare sight in Vietnam, where the vast majority of the population was used to shopping in traditional markets or mom-and-pop stores for everyday grocery needs. In recent years, the nation’s convenience store market has seen rapid escalation – and sophistication – in the larger cities.

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Inside Retail

AUGUST 17, 2022

As the MD of Woolworths Supermarkets, Claire elevated the focus on our customers while also materially improving our retail operations. Lisa Ronson, chief marketing officer at Coles, has announced on Linkedin her departure from the company. million, accounting for 16.5 Coles CMO Lisa Ronson steps down. JB Hi-Fi NZ hires new MD.

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Supermarket Payment Services Marketing Accounting 130

Inside Retail

APRIL 29, 2021

It’s not surprising that Amazon has done really well,” Jason Pallant, a senior lecturer in marketing at Swinburne Business School, told Inside Retail. billion in 2019. “As While Amazon’s biggest market remains the US, it continues to gain traction overseas. They are now the default’. They’re perfectly set up for the pandemic.

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Inside Retail

DECEMBER 7, 2021

As a window into future spending patterns across the economy and the only model of its kind globally, it can help retailers plan their operational strategies with greater confidence. with the annual change in the Australian Bureau of Statistics’ (ABS) National Accounts nominal household final consumption over recent years.

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365 Retail

MAY 7, 2021

2020 was a year like no other, and the shockwaves caused by the pandemic have inherently altered consumer-facing operations at their very core. In fact, recent figures showed that footfall in physical stores dropped by a whopping 50% in comparison to the same figures for 2019. Suvish Viswanathan Head of European Marketing, Zoho.

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Inside Retail

APRIL 27, 2022

Throughout the months of lockdown and quarantine, shoppers have become far more demanding than ever before – and their expectations of immediate service, payment and deliveries have accelerated beyond all forecasts made prior to the advent of Covid-19.

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Inside Retail

OCTOBER 21, 2021

There is not only the cost of the ceremony, but also grooms and their families are often expected to shoulder more of the costs and furnish new brides with items such as large cash payments, jewellery, property or cars. Pet ownership is also popular in China and singles account for a big chunk of this trend. In 2019, nearly 45.9

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Payment Services Consumer Accounting Marketing 130

Mass Relators

MAY 11, 2021

WASHINGTON – The Merchants Payments Coalition on Tuesday called for the Federal Reserve to revise debit card swipe fee rules to reflect lower bank costs. The swipe fee regulations were adopted a decade ago, and a new Fed report shows that banks’ average cost of processing the transactions has since fallen by half. times the cost.

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Merchant Services Payment Services Accounting Marketing 52

Cisco Retail

JANUARY 19, 2022

Over the past decade, there has been a growing consensus in the humanitarian community that cash — in the form of vouchers, prepaid debit cards, mobile transfers, bank account transfers, or paper money — is a preferable form of support as compared to in-kind aid such as food, hygiene, or winterization kits. From paper to innovation.

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Payment Services Shipping Shopping Accounting 97

Retail TouchPoints

JANUARY 30, 2023

I love that the name Copper Compression is spoken in people’s homes on their devices — for us, it’s around 1,500 to 1,600 times a month,” said Matthew Mangione, Head of Growth Strategies and Operations at Copper Compression in an interview with Retail TouchPoints. This is Drew Brees,’” explained Mangione.

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Merchant Services Beauty and Health Payment Services Returns 162

Inside Retail

AUGUST 9, 2021

When it comes to the biggest markets in the world, in terms of consumers, China is at the top of the list. When it comes to brand marketing, particularly for gaming and electronic devices, it’s a common practice to choose celebrities, famous characters or do cross-branding that reflects the brand image and resonates with men.

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Wiser

SEPTEMBER 15, 2020

People who owned a Google Home system would be able to integrate that system with Target’s payment card, REDcard. The move made sense for Target because it allowed the retailer to tap into Google’s innovations in natural language processing and voice search, technologies that are becoming more and more embedded in consumers’ lives.

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Payment Services Home Furnishings Returns Consumer 78

Retail TouchPoints

JANUARY 12, 2022

As M+A activity continues, convenience retailers are experiencing increased pressure to maintain market share. decrease from 2019 primarily driven by the decrease in single-site operators. despite less than desirable market conditions. Focus on service. Take the tech leap.

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Retail TouchPoints

OCTOBER 15, 2020

Mobile devices have become powerful payment instruments, on the way to replacing traditional cards for in-store purchases in many markets around the globe. Then the shuttering of many stores made online shopping a necessity, while social distancing measures turned contactless payments from a convenient option to a safer alternative.

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Payment Services Planning Accounting Loss Prevention 131

Retail Next

OCTOBER 17, 2019

So far in 2019, Macy’s, and even Walmart, have announced plans to close some of their stores, while Barney’s New York has filed for bankruptcy. If you’ve already got an online customer base, reach out to them through regular email marketing. According to research , reviews account for 15.44 Final thoughts ….

Payment Services 52

Payment Services Dead-Stock Promotions Consumer 52

Retail TouchPoints

JANUARY 14, 2022

growth we saw in 2019. Gaining access to consumer accounts has increased, allowing fraudsters to purchase gifts on their dollar. Gaining access to consumer accounts has increased, allowing fraudsters to purchase gifts on their dollar. These scams don’t typically require large payments. billion online with U.S.

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Merchant Services Payment Services Management Accounting 320

Retail Adventures

JANUARY 4, 2022

Creating and delivering consistently good customer service is a battle that happens every day right on your sales floor. In 2019 we had impatient buyers who wanted what they wanted, no matter what. The grocery industry created curbside service, meal kits, and deliveries within crazy time frames. Accounting for 55 percent of U.S.

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Suggestive Selling Payment Services Returns Accounting 52

Retail TouchPoints

JANUARY 11, 2021

year-on-year through September 2020, boosting ecommerce’s share of its total sales from 33% in 2019 to 59% during this period. Sokolova recognizes that ongoing data collection and powerful analytics are vital for any retailer, but particularly for one in the process of a digital transformation. year-on-year.

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Retail Geek

NOVEMBER 29, 2023

The hosts touch on the resale market and the growing popularity of Buy Now, Pay Later (BNPL) options and mobile wallets. What we found in our data in 2019, Black Friday eclipsed Cyber Monday and has remained there, especially outside of the United States.

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Merchant Services Payment Services Consumer Shopping 69

Inside Retail

MARCH 21, 2024

With travel curtailed, home-bound, experience-starved consumers flocked to luxury shopping to lift their spirits and spend some of their discretionary funds accruing thanks to Covid-19 government assistance, stimulus checks, tax relief, suspended student debt payments and the pandemic-induced restrictions. What a difference a year makes.

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Jewelry Fashion Consumer Payment Services 228

Indigo 9 Digital

MAY 6, 2022

trillion in sales, China has the largest eCommerce market in the world, by a large margin. If you are curious about the eCommerce market in China then consider these 11 facts about its size, competition and trends. The Chinese eCommerce market is dominated by several eCommerce giants, the largest of which is Alibaba.

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Merchant Services Marketing Payment Services Social Commerce 52

Inside Retail

JUNE 17, 2021

Many habits they developed during 2020 — such as shopping online through WeChat and making mobile payments — will become permanent. According to a 2019 study by McKinsey, young Chinese consumers will account for 65 per cent of the growth in luxury fashion and accessories globally heading into 2025. Retail the New Way.

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Payment Services Fulfillment Specialty Retailers Social Commerce 113

Retail Geek

OCTOBER 29, 2021

It was a rigorous process. It’s kind of there because they’re they’re all over on the you’re competing for their attention, so yeah so so it creates this interesting setup in that like around eight o’clock before the market opened 8 a.m.

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Advertising Merchant Services Payment Services Finance 52

Retail Geek

AUGUST 29, 2023

So it’s been a very dry IPO market for startups and thus of interior backed investors. And you know a lot of people have been rooming that instacart would be out there there’s a couple other companies in this kind of unicorn Stratosphere stripe is another one that we cover a lot on the show from the payments world.

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Merchant Services Grocer Advertising Payment Services 52

Retail TouchPoints

JULY 27, 2020

While customer loyalty remains a top priority for executives, less than half believe their current approach is effective, according to a Mastercard-sponsored Harvard Business Review Analytic Services (HBR-AS) report of more than 400 executives globally. A single data breach in the retail industry typically costs more than $1.84

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