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Chico’s Taps the Power of Personal Connections to Virtually Connect Associates and Shoppers

Retail TouchPoints

In 2018, the brand partnered with Salesfloor to deploy a new mobile platform for associates — known as StyleConnect — combining clienteling and mobile checkout with a customer-facing interface embedded on the retailer’s ecommerce site.

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Atelier VM Opens First UK Flagship Store in Burlington Arcade, Mayfair

365 Retail

This marks a significant milestone for the brand, which has steadily expanded its presence in the UK since entering the market in 2018 with a dedicated counter in Liberty London. Atelier VM brings a fresh, contemporary take on fine handcrafted jewellery that will resonate with both our local and international clientele.

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Does Procurement Play a Role in Retail Recovery?

Retail TouchPoints

For most types of consumer retail stores, the pandemic scared regulars away, diminished traffic from visitors, altered consumer preferences, snapped formerly reliable supply chains and required dramatic shifts in the way stores serve their clientele. Vishal Patel is VP of Product Marketing and Technology at Ivalua.

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How Tag Heuer is evolving to stand the test of time

Inside Retail

IR: Why do you think Australia is such a strong market for Tag Heuer? IR: How do you think the luxury jewellery market has changed in the last few years? IR: What role do collaborations play in enabling you to reach a new clientele? For us, that clientele side and customer experience is really key.

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Business Growth through Digital Transformation: The Case of Premium and Luxury Brands

Retail Focus

Despite being a buzzword, digital transformation has now become a defining element of modern business strategy, and its significance cannot be understated (Achille, Marchessou et Remy 2018). A discerning global clientele has consistently been captivated by the allure of premium and luxury brands.

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Future-proofing your business with learnings from the past

Inside Retail

Mick Moore is the managing director of Scalene Group, a retail-specific data analytics consultancy with a global clientele. In late 2018, a Hong Kong pharmacy chain approached Scalene Group to help improve its space allocation. The post Future-proofing your business with learnings from the past appeared first on Inside Retail.

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More than a founder, Calla Lily’s Emily Tan is a “jewellery therapist”

Inside Retail

It’s my first independent brand, and we started it in 2018. Generation Z and Millennials make up 80 per cent of Calla Lily’s clientele, while the remaining 20 per cent are women with high purchasing power. “People’s ideas, people’s stories, people’s experiences, they all inspire me. A young brand. Gen Z and Millennials.