Retail TouchPoints

MAY 24, 2021

In 2018, the brand partnered with Salesfloor to deploy a new mobile platform for associates — known as StyleConnect — combining clienteling and mobile checkout with a customer-facing interface embedded on the retailer’s ecommerce site.

Clienteling 249

Clienteling Boutique Checkout Shopping 249

365 Retail

NOVEMBER 25, 2024

This marks a significant milestone for the brand, which has steadily expanded its presence in the UK since entering the market in 2018 with a dedicated counter in Liberty London. Atelier VM brings a fresh, contemporary take on fine handcrafted jewellery that will resonate with both our local and international clientele.

Clienteling 65

Clienteling Boutique Marketing ATS 65

Retail TouchPoints

JANUARY 20, 2022

For most types of consumer retail stores, the pandemic scared regulars away, diminished traffic from visitors, altered consumer preferences, snapped formerly reliable supply chains and required dramatic shifts in the way stores serve their clientele.

Merchant Services 264

Merchant Services Clienteling Shipping Inventory Management 264

Inside Retail

AUGUST 24, 2022

The Swiss company bought 95 per cent of YNAP in 2018, and will retain 44.3 Richemont says it sold a 47.5 per cent stake in the business to Farfetch and a 3.2 per cent stake to Middle East investment firm Symphony Global. per cent – at least for now. It will carry a €2.7 billion writedown on the sale.

Clienteling 130

Clienteling Fashion ATS 130

Inside Retail

MARCH 6, 2023

IR: What role do collaborations play in enabling you to reach a new clientele? For us, that clientele side and customer experience is really key. VM: Back in 2018, we had 93 points of sale, including wholesale and stand-alone boutiques. There are so many watch brands in the market, and the market is competitive.

Boutique 264

Boutique Wholesale Clienteling Point of Sale 264

Retail Focus

APRIL 4, 2024

Despite being a buzzword, digital transformation has now become a defining element of modern business strategy, and its significance cannot be understated (Achille, Marchessou et Remy 2018). A discerning global clientele has consistently been captivated by the allure of premium and luxury brands.

Clienteling 147

Clienteling Supply Chain Management Customer Experience Consumer 147

Inside Retail

OCTOBER 26, 2021

Mick Moore is the managing director of Scalene Group, a retail-specific data analytics consultancy with a global clientele. In late 2018, a Hong Kong pharmacy chain approached Scalene Group to help improve its space allocation.

Clienteling 26

Clienteling Supermarket Shopping Returns 26