Retail Gazette

FEBRUARY 4, 2025

The return of its former bosscomes at a crucial time for Poundland after it reported its fourth consecutive quarter of declining sales, which fell 7.3% Williams’ return certainly signals something major is afoot, with early reports suggesting the group is considering a mass restructuring of the entire business or even a possible sale.

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Retail TouchPoints

DECEMBER 12, 2022

Amazon and Staples are piloting a new program that will see the office supply chain join a growing roster of brick-and-mortar retailers that accept returns on behalf of the ecommerce giant. “We After it began accepting Amazon returns, Kohl’s saw a 9% increase in new customers and an 8% bump in revenue, according to Earnest Research.

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Retail TouchPoints

APRIL 6, 2021

Returns in the retail industry have always posed a challenge. A report from Statista estimated 2020 return delivery costs at $550 million, up 64% since 2017. In addition, the past decade has seen returns baked into the business model of several direct-to-consumer starts-ups, including Warby Parker, Stitch Fix and Zappos.

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Returns Customer Experience Consumer Shopping 226

Inside Retail

JANUARY 6, 2025

Amazon, the $2 trillion gorilla, arrived on our shores officially in December 2017, just in time for Christmas. billion in gross merchandise volume (total spend before fees, discounts and returns) up from $4.5 Amazon announced it posted over $3.1 billion in 2022. billion in the prior year.

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Retail TouchPoints

MARCH 3, 2022

Target has big plans for 2022, with the retailer announcing plans to invest up to $5 billion this year to open new stores, enhance its digital, fulfillment and supply chain capabilities, and expand its shop-in-shop concept with Ulta Beauty. and New York’s Times Square.

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Payment Services Shopping Planning Fulfillment 246

Retail TouchPoints

MARCH 4, 2021

For example, establishing social distancing measures and offering contactless experiences for in-store shoppers, or expanding digital and mobile shopping options to include in-store or curbside pickup for online shoppers. Before the pandemic, this shopper preferred to shop in-store because it was a familiar and trusted experience.

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Shopping Grocer Accounting Store Operations 300

Inside Retail

JULY 31, 2023

Australian online travel agency Luxury Escapes has opened its first permanent bricks-and-mortar store, replete with “stunning visual displays and interactive customer activations,” at Chadstone Shopping Centre in Melbourne. The company first entered the retail space in 2017 with a pop-up store on Collins Street in Melbourne’s CBD.

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Returns Planning ATS Consumer 246

Retail Gazette

MAY 18, 2025

In 2017, it moved away from its iconic 1 price point to a multi-price format, with products now ranging between 50p and 5. However, up to 200 loss-making stores have been identified as potential closures under the terms of any prospective deal, according to reports in The Sunday Telegraph.

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ATS Supermarket Returns Marketing 120

Retail TouchPoints

FEBRUARY 16, 2022

billion annually, and retailers looking to earn their business need to make their shopping experience as pleasant as it is for any other customer. “ Globally, shoppers with disabilities spend $1.2 Bottom-line benefits also include limiting litigation’s impact. Accessibility Must Cover the Entire Shopper Journey.

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Shopping Checkout Accounting Shipping 317

Inside Retail

OCTOBER 24, 2023

“When it comes to makeup, I always say, ‘use without caution,’ and now you can shop without caution, too.” However, beauty brands and other companies in various retail sectors have been integrating AR technology into the consumer shopping experience since well before 2020.

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Shopping Home Furnishings Consumer Returns 245

Inside Retail

MAY 27, 2025

The Belmont Citi Centre was acquired by Centuria in 1996 for $12 million and has been divested for $40 million, delivering an estimated 15 per cent internal rate of return (IRR) for the investors. The Coles anchored centre consists of a Liquorland, 20 speciality shops, and over 300 car park spaces.

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Shopping Supermarket Returns 130

Inside Retail

NOVEMBER 7, 2021

The deal, which was negotiated by CBRE, represents the largest CBD shopping centre transaction since 2017, when Vicinity Centres acquired its 50 per cent interest in the same centres. Assets of this scale, quality and reputation are rarely sold,” said CBRE’s Head of Retail Capital Markets – Pacific, Simon Rooney.

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Returns Shopping Location Planning 246

Retail TouchPoints

JULY 5, 2024

Negotiations for a potential purchase of the luxury department store retailer stretch as far back as 2017. real estate assets and Neiman Marcus Group’s real estate assets, creating a $7 billion portfolio of retail real estate in luxury shopping destinations. The newly constituted Saks Global will include HBC’s U.S.

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Department Stores Finance Supermarket Accounting 306

Retail TouchPoints

DECEMBER 14, 2021

The marketplace is arranged by supplier to let shoppers pick and choose the specific brands that interest them, though shoppers can still choose to shop by product category if they prefer. Costco Next has existed since 2017, but the retailer is expanding its selection to include new brands.

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Kiosk Fulfillment Returns Location 299

Retail TouchPoints

MARCH 15, 2022

The retailer offers completely personalized shopping experiences driven by data science, personal styling and outfit functionality. In 2017, he also assumed the role of President, Trunk Club, where he led the strategic reorientation of that business to drive growth.

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Returns Fashion Management Shopping 264

Retail Focus

SEPTEMBER 17, 2021

Following on from the successful House of Colour Play store concept launch in 2017, ETUDE wanted to revisit the sweet and playful aesthetic of the brands roots with a renewed retail identity. The aim was to achieve a best-in-class global store concept that presents shopping as a fun, engaging, and completely omnichannel experience.

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Returns Shopping ATS 304

Inside Retail

JULY 3, 2022

The Cheesecake Shop (TCS) is an Aussie icon. The brand’s success attracted the attention of foreign investors back in 2017, when the founding family saw the opportunity for the cake bakery business to go next level with bigger investment. It’s not just about this year and maximising immediate returns. Cake changing hands.

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Shopping Management Returns ATS 182

Inside Retail

FEBRUARY 13, 2024

Brisbane’s Post Office Square is going through a multi-million dollar redevelopment in anticipation of a resurgence of food courts as more workers return to offices. Global investment manager LaSalle, which acquired the property in 2017, said that 17 new and existing tenants have already signed leasing agreements at the centre.

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Returns Management Planning ATS 258

Retail Gazette

MARCH 6, 2025

The return of its former boss comes at a crucial time for Poundland as Pepco revealed on Thursday (6 March) that it was “actively evaluating” all strategic options to separate the discount business from the group, including a potential sale. over the golden quarter.

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Returns Supermarket Grocer Management 59

Inside Retail

JANUARY 6, 2025

Many companys decisions to return to the office and the world opening back up to embrace life outside the home have created a need for a wardrobe beyond athleisure. Lastly, nostalgia and heritage are extremely powerful to lean into, but an innovative digital strategy is table stakes in todays shopping world.

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Fashion Apparel Returns Consumer 130

Retail TouchPoints

APRIL 1, 2025

I always thought of Goodwill as a cool place that you thrift shop and drop off donations, he said. Kaness had a similar experience when he joined Walmart through its acquisition of ModCloth (where he was CEO) in 2017. This tactic also has been central to Gap s recent turnaround , which has centered on returning that brand to its roots.

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Consumer Fashion Shopping Marketing 162

Inside Retail

MAY 16, 2023

Target US is making shopping easier for customers with the option to make product returns right from their cars at no extra cost. The new returns service is already available at over 500 stores across the US and is expected to reach all 2000 Target locations in the next few months. The post Target US aims to simplify returns.

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Returns Drop-Shipping Customer Experience Shipping 130

Wiser

SEPTEMBER 28, 2017

During the 2016 holidays, the International Council of Shopping Centers (ICSC) found that nearly 70 percent of purchases were made with retailers who had both a brick and mortar and online store. In-Store Returns . Making returns easier for shoppers removes some of the barriers to checkout. Ship from Store .

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Drop-Shipping Shipping Returns Boutique 189

Retail TouchPoints

NOVEMBER 16, 2020

For ecommerce retailers — particularly those in the fashion sector — this represents a massive opportunity to heighten sales, lower returns and offer customers a new way to shop online. While online shopping for clothing is nothing new, the sheer number of brands, styles and influencers working in the ecosystem is larger than ever.

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Fashion Returns Boutique Shopping 234

Inside Retail

NOVEMBER 6, 2024

However, due to factors like the rise of e-commerce, the increased availability of cheaper, “dupe” denim brands and an outdated aesthetic at a time when athleisure reigned supreme, True Religion fell off the retail grid and filed Chapter 11 bankruptcy not once but twice in 2017 and 2020.

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Fashion Accessories Consumer Apparel 130

Inside Retail

JULY 15, 2021

From its global reintroduction in 2017, to last year’s addition of our highly successful Gilly Go activewear line, to providing matching underwear, loungewear and activewear that can be worn by all genders – the brand has continued to evolve to best meet our customers’ needs,” she said. “The New store concept. Image: Robert Stockdill.

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Apparel Location Returns Shopping 246

Retail TouchPoints

FEBRUARY 22, 2021

Instead, a series of recent diversifications, including the launch of a direct-to-consumer site in 2017, meant the brand was poised to roll with the pandemic punches. The company launched bi-monthly live events in June 2020 using the live shopping platform Bambuser , which integrates directly onto the Kerrits website.

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Wholesale Marketing Accounting Outdoor 264

Retail Gazette

AUGUST 29, 2023

The Body Shop owner Natura & Co is considering a possible sale of the UK retailer after struggling to revive its fortunes post-pandemic. The beauty conglomerate said on Monday it was exploring “strategic alternatives” for its skincare unit, which it acquired from L’Oréal in 2017 for £857m.

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Shopping Returns Consumer ATS 111

Retail TouchPoints

JULY 26, 2022

Customers can try products for seven days and return what they don’t like at no charge. Goodlife’s returns are already low — around 8% online (where returns are typically closer to 20% to 30% , especially in apparel) and 2% in stores. “[Try What some might consider a risky business move has paid off in spades for the brand.

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Fashion Wholesale Apparel Returns 306

Retail TouchPoints

JULY 15, 2022

The pandemic threatened the livelihood of brick-and-mortar retailers, especially those with a strong presence in shopping malls. After successfully implementing ship-from-store services, Build-a-Bear and Deck Commerce introduced buy online, pickup in-store (BOPIS) and buy online, return in-store (BORIS) services.

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Fulfillment Shipping Inventory Management Location 306

Retail Gazette

OCTOBER 16, 2023

Orlando Capital has joined the running to snap up The Body Shop, according to Retail Week. The news comes after the cosmetics retailer’s parent company Natura & Co put the business up for sale in September, as the group sought to return to stable ground after posting six consecutive quarters of losses.

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Shopping Returns 109

Inside Retail

APRIL 20, 2023

Falcone sold the business to struggling beauty distributor BWX in 2017. The post Why Irene Falcone is returning to the world of beauty appeared first on Inside Retail. When it comes to ingredients in beauty products, there are thousands, with very confusing names. People asked me how I made Sans Drinks so successful so quickly.

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Returns Boutique Planning Shopping 130

Retail TouchPoints

JULY 2, 2024

Since its launch in 2017, the platform has raised more than $1.29 Faire homepage (Image courtesy Faire) In 2017, Rhodes took the leap and founded Faire alongside three of his Square colleagues, including current COO Jeff Kolovson, who previously led Square’s retail division. Olive Et Al “shop” on Faire.

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Wholesale Merchant Services Marketing Payment Services 264

Inside Retail

JULY 5, 2021

Designed and launched in 2017, Tommy Adaptive is Tommy Hilfiger’s inclusive range that makes dressing easier for adults and children with disabilities. Accessible shopping experience. Orders placed on the site are delivered in accessible and user-friendly packaging to make it easier for shoppers to open or return the items.

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Fashion Marketing Returns Consumer 246

Retail TouchPoints

JANUARY 20, 2022

The first Amazon Style store is set to open later this year at The Americana at Brand shopping mall in Los Angeles. “We We obsessed over designing a shopping experience focused on helping customers find great looks, and it led us to create Amazon Style,” said a company blog announcing the new store format.

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Payment Services Apparel Inventory Management Department Stores 263

Retail Focus

NOVEMBER 11, 2021

It first launched in Leeds in 2017, and has since gone on to have pop-ups in John Lewis, M&S, and Paperchase, throughout the UK. The brand is returning to Leeds with this pop-up space, adjacent to the new Miniso store.

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Returns Location Shopping Marketing 162

Retail TouchPoints

APRIL 28, 2021

We indeed see that many customers appreciate a physical shopping experience and the direct face-to-face contact with our coffee specialists. “Our retail network is, and remains, one of the best ways to deliver a meaningful brand experience,” said Jean-Christophe Jaunin, Global B2C Head at Nespresso in an interview with Retail TouchPoints. “We

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Boutique Beauty and Health Shopping Returns 288