Retail Geek

JUNE 13, 2025

As they wrap up this marathon double heaer episode, Jason and Scot discuss how perceptions of shopping are evolving, particularly distinguishing between needs fulfillment and the discovery process, and how AI agents could redefine these experiences in a retail context. But there’s a whole another genre of shopping that.

Fulfillment 52

Fulfillment Drop-Shipping Shopping Advertising 52

Retail TouchPoints

JULY 22, 2024

With the 2024 holiday season not too far away, it’s an opportune moment to evaluate your fulfillment operations and determine which technologies require an upgrade or replacement to secure your future success. That’s where a modern fulfillment management system (FMS) steps in to meet both internal and external needs.

Fulfillment 277

Fulfillment Management Shipping Supply Chain Management 277

Retail TouchPoints

AUGUST 6, 2024

including the delivery service’s in-store mode for its app; “Carrot Tags” with pick-to-light capabilities; and more streamlined pickup fulfillment technology. Aldi began working with Instacart in 2017 and in June 2023 debuted Aldi Express, a virtual convenience store offering nearly 2,000 of its most-shopped items for delivery. “By

Fulfillment 290

Fulfillment Shopping Location Marketing 290

Retail TouchPoints

JULY 15, 2022

For example, during the pandemic’s peak, Build-A-Bear Workshop successfully evolved its brick-and-mortar business to offer more flexible and efficient fulfillment services so it could capitalize on surging ecommerce demand. With a strong inventory management and fulfillment foundation in place, Build-A-Bear is ready to take its next steps.

Fulfillment 306

Fulfillment Shipping Inventory Management Location 306

Retail TouchPoints

SEPTEMBER 14, 2021

has partnered with Instacart to launch Kroger Delivery Now, a virtual convenience store fulfilled by Kroger that delivers fresh groceries and household essentials in as little as 30 minutes. The Kroger Co. The service includes 25,000 items ranging from diapers to snacks to over-the-counter medication.

Fulfillment 263

Fulfillment Grocer Checkout Finance 263

Retail TouchPoints

JUNE 28, 2023

Taking steps now to prepare your warehouse for the increase in orders and to ensure fulfillment processes are optimized is essential to make your ecommerce peak season a success. Knowing how much of each item is in stock at any moment, and forecasting how much inventory is needed, are critical components to holiday fulfillment success.

Fulfillment 276

Fulfillment Shipping Inventory Management Planning 276

Retail TouchPoints

MARCH 3, 2022

Target has big plans for 2022, with the retailer announcing plans to invest up to $5 billion this year to open new stores, enhance its digital, fulfillment and supply chain capabilities, and expand its shop-in-shop concept with Ulta Beauty.

Payment Services 246

Payment Services Shopping Planning Fulfillment 246

Retail TouchPoints

DECEMBER 14, 2021

Costco Next has existed since 2017, but the retailer is expanding its selection to include new brands. The marketplace is arranged by supplier to let shoppers pick and choose the specific brands that interest them, though shoppers can still choose to shop by product category if they prefer.

Kiosk 299

Kiosk Fulfillment Returns Location 299

Retail TouchPoints

MAY 31, 2022

The acquisition of Bob’s, an apparel, footwear and workwear retailer, and outdoor apparel brand EMS, means GoDigital will add 900 employees, 42 stores and a warehouse fulfillment center to its organization. Frasers Group has sold its U.S. The $101 million cash deal took place as Eastern Outfitters faced bankruptcy.

Outdoor 264

Outdoor Apparel Fulfillment Marketing 264

Inside Retail

JULY 5, 2021

While the online marketplace launched in Australia in 2017, Kiwis have long needed to purchase goods from the US marketplace, according to the business, and will now be able to access faster delivery times from Australia’s warehouses.

Fulfillment 246

Fulfillment Shipping Management Marketing 246

Retail TouchPoints

APRIL 14, 2022

At Spring, Jansen will cultivate partnerships strategy to drive growth by developing enhanced tools for creators, distribution and the company’s global fulfillment network. Before joining Meta in November 2017, prior to its rebrand from Facebook , Jansen served on the boards of Culture Whisper, TMG and Trader Media East.

Fulfillment 279

Fulfillment Returns Management ATS 279

Retail TouchPoints

FEBRUARY 28, 2022

Target implemented a $15 per hour minimum wage in June 2020 , fulfilling a promise to raise its rates made in 2017. “We continuously listen to our team members to understand what’s most important to them, then use the feedback to make investments that meet their needs across different career and life stages.”.

Fulfillment 274

Fulfillment Planning ATS Store Operations 274

Retail TouchPoints

OCTOBER 18, 2024

The company is working with the startup Fulfil on a new microfulfillment solution that would see an automated warehouse attached to a Whole Foods in Plymouth, Pa., Still Trying to Crack the Grocery Nut With the exception of Whole Foods, which it acquired in 2017 , Amazon has struggled to find its place in brick-and-mortar retail.

Grocer 263

Grocer Fulfillment Fashion Shopping 263

Inside Retail

APRIL 22, 2021

US department store chain Target is testing a new fulfilment method that promises to speed up the delivery of online orders by using its own delivery drivers from Shipt, a same-day delivery platform the retailer acquired for US$550 million in 2017. But should they be rethinking this? Sounds like nirvana’. What a moment to own!”.

Fulfillment 232

Fulfillment Shipping Department Stores Customer Experience 232

Retail TouchPoints

JUNE 14, 2024

Kohl’s has years of experience in this area; the retailer partnered with Amazon in 2017 to accept returns for the ecommerce giant, expanding the service chainwide in 2019. The retailer has partnered with Inmar Post-Purchase Solutions and Narvar to provide shoppers with package-free, label-free returns in its 1,100+ stores nationwide.

Returns 304

Returns Customer Experience Shopping ATS 304

Retail TouchPoints

JUNE 29, 2023

In Amazon ’s latest moves to bolster its logistics and fulfillment network, the company has partnered with Staples to accept customer returns and is looking for 2,500 local business to join its new Hub Delivery network. Staples Joins Amazon’s Network of Returns Partners By July 31, 2023, all Staples U.S.

Returns 287

Returns Fulfillment Location Planning 287

Retail TouchPoints

DECEMBER 12, 2023

Keeping in mind as well the need to optimize their supply chain fulfillment to meet consumer delivery expectations while managing parcel carrier costs? With AI, where the nuances of pricing and fulfillment between brick-and-mortar and online sales can be analyzed, the answer is yes. Joining antuit.ai

Markdowns 278

Markdowns Retailing Pricing Promotions Fulfillment 278

Retail TouchPoints

FEBRUARY 8, 2024

A paid program would likely include other benefits, including incorporating services from Shipt , the grocery delivery business Target purchased in 2017. The retailer already offers its free Target Circle loyalty program, providing members with deals and rewards for purchases.

ATS 259

ATS Fulfillment 259

Retail TouchPoints

DECEMBER 11, 2020

Amazon also charges for fulfillment, and those fees more or less balance their fulfillment costs. It’s true that when they got into it [with Amazon’s 2017 purchase of Whole Foods ], it looked weird. Because of these features, the Marketplace is entirely scalable: every extra dollar in sales generates 25 cents for Amazon.

Fulfillment 283

Fulfillment Shipping Advertising Finance 283

Retail TouchPoints

MARCH 29, 2021

Gnesin launched his rollup, Elevate Brands , in 2017, but didn’t acquire his first brand until two years later. Whether or not the seller uses Fulfillment by Amazon (FBA) is also a huge factor , and in fact many rollups look to buy FBA businesses exclusively.

Fulfillment 344

Fulfillment Accounting Consumer Planning 344

Retail TouchPoints

JULY 29, 2021

In 2017, the U.S. In this model, the physical sites would accommodate in-store fulfilment for goods purchased online and could feature location-specific deals and events that would re-engage customers and drive footfall. business collapsed, saddled with debt. Most retailers in the U.S.

Net Profit 306

Net Profit Fulfillment Boutique Outdoor 306

Retail TouchPoints

AUGUST 21, 2024

By February 2017 , Walmart had increased its investment to 12.1% , and in August 2018 Walmart and JD.com invested $500 million in Chinese grocery delivery company Dada-JD Daojia. Walmart has sold its shares in Chinese ecommerce player JD.com , ending its direct investment in the Alibaba rival after more than eight years.

Marketing 264

Marketing Shopping Fulfillment 264

Retail TouchPoints

NOVEMBER 24, 2020

She joined DICK’s in 2011 as Chief Marketing Officer and was named President in 2017. Stores will still be an important part of the company’s future — they were responsible for fulfilling 70% of online sales during the quarter, and generated a 6% same-store sales increase despite the pandemic.

Promotions 165

Promotions Sporting Goods Fulfillment Finance 165

Retail TouchPoints

JUNE 5, 2023

Aldi first began offering delivery services via Instacart in 2017, and the service now delivers from more than 2,200 Aldi stores, as well as powering pickup from 1,500+ Aldi stores nationwide. “Through Aldi Express we’re making shopping more convenient, so you can satisfy a craving or get a missing ingredient in minutes.”

Payment Services 263

Payment Services Supermarket Location Shopping 263

Retail TouchPoints

SEPTEMBER 28, 2021

Amazon acquired Whole Foods in 2017 and introduced a free two-hour delivery option in 2018 as it steadily expanded the grocer’s delivery footprint. The retailer instated the delivery fees to avoid raising prices of the groceries themselves, starting with pilots in six markets during the summer of 2021: Portland, Maine; Providence, R.I.;

Shipping 306

Shipping Consumer Planning Marketing 306

Retail TouchPoints

FEBRUARY 2, 2022

Shipt was acquired by Target in late 2017 and is run independently in Birmingham, Ala. “Under Kelly’s strategic leadership, Shipt has experienced more growth than at any point in its history by bringing a personalized shopping experience to millions more U.S.

Planning 264

Planning Shopping Marketing ATS 264

Inside Retail

MAY 16, 2021

Winit Australia, a Hong Kong-based business operating fulfilment centres across Australia, the US, UK, China and Europe, allegedly underpaid 30 Sydney-based workers by more than $360,000 between July 2017 and June 2018.

Fulfillment 162

Fulfillment Accounting ATS 162

Retail TouchPoints

JULY 6, 2020

Rebag started opening retail boutiques in 2017 and had 10. We had to provide that high-touch experience remotely so that the customers coming to us online would be confident we were going to fulfill their wedding wardrobes. ”. The company experienced “exponential growth” even after its stores were required to close, Chala said.

Boutique 325

Boutique Customer Experience Location Accessories 325

Retail TouchPoints

MARCH 8, 2023

Best Buy has been moving steadily into “medtail” since its 2017 introduction of Assured Living services, which use non-invasive home sensors to help adult children remotely check on the health and safety of their aging parents.

ATS 279

ATS Consumer Customer Experience Fulfillment 279

Inside Retail

AUGUST 22, 2021

More recently, the company’s offline efforts have been in the convenience space, with the launch of its cashierless Amazon Go stores, and grocery, following its acquisition of the upscale US grocery chain Whole Foods in 2017. In April, Amazon opened a hair salon in London.

Department Stores 247

Department Stores Planning Checkout Fulfillment 247

Retail TouchPoints

DECEMBER 14, 2022

” Kroger also has partnered with Instacart since 2017 to make a steadily expanding selection of grocery items, household essentials and alcohol available for delivery in as little as 30 minutes. Then, in 2018, the retailer launched its own internal delivery service featuring nearly 55,000 items.

Merchant Services 277

Merchant Services Grocer Location Consumer 277

365 Retail

SEPTEMBER 16, 2022

Founded in 2017 in Bristol, award-winning Huboo has since become fully operational across a host of strategic locations in Europe, including the Netherlands, Spain and Germany, offering eCommerce customers a fully integrated service across each market they choose to operate in.

Fulfillment 75

Fulfillment Location Returns Marketing 75

Retail TouchPoints

NOVEMBER 9, 2023

Many retailers have made moves into the burgeoning “medtail” movement, including: GNC recently announced plans to expand its own virtual health care offering, GNC Health, after previously adding health care services into its GNC Pro membership program; CVS acquired Aetna in 2017 and has since rolled out a suite of health care services, including continued (..)

Planning 263

Planning Management Customer Experience Fulfillment 263

Retail TouchPoints

JULY 22, 2021

Transplace focuses on logistics technology and solutions and has further developed its supply chain capabilities since it was acquired by TPG Capital in 2017.

Supply Chain Management 306

Supply Chain Management Management Marketing ATS 306

Retail TouchPoints

NOVEMBER 14, 2022

I am proud to say we have been partnering with Canopy since 2014 and have been a zero-deforestation brand since 2017, never sourcing from ancient, endangered or protected forests,” said Stella McCartney in a statement. “We We must take action today in order to protect our forests for tomorrow.”.

Fashion 273

Fashion Marketing ATS Fulfillment 273

Cisco Retail

JANUARY 20, 2022

After Cisco acquired the company in 2017, the organization got a major boost, and Cisco now matches all full-time employees’ charitable monetary donations up to $25,000 annually, and through the Time2Give initiative allows employees paid time off to volunteer.

Fulfillment 105

Fulfillment ATS Management Customer Experience 105

Retail TouchPoints

APRIL 20, 2023

Digital commerce revenues in these eight countries have quadrupled since 2017, reaching the equivalent of $211 billion in 2022, and this number will only grow as these markets mature. You can just go in with your supply chain and fulfillment centers, so you can just have dark stores if you want.

Fulfillment 290

Fulfillment Consumer Marketing Point of Sale 290