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StockX COO on the importance of fast shipping to improve CX, drive growth

Inside Retail

Last week, the Detroit-based company launched Xpress Ship, a new feature that shortens the shipping time for verified items to three business days. Under the Xpress Ship program, products are sent to an authentication centre, where they go through a multi-step verification process.

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2022 Predictions: Shipping Experience Will be the Key to Retail and Ecommerce Success

Retail TouchPoints

Relentless challenges including supply chain disruptions, weather disasters and a ship stuck in the Suez Canal slowed shipments and delivery of goods to consumers. Shipping and delivery will continue to play a major role in how retailers, both small and large, perform and provide effective customer experiences.

Shipping 268
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Plan To Succeed. What Happens After You Reach Your Crowdfunding Goal?

Retail Bound

When creators talk about building and planning to launch their crowdfunding campaigns, the first topic that comes up is, the funding goal! Do you have a plan for when you succeed? Why is it important to know the shipping and fulfillment rates before launching and setting your reward tiers? Set Realistic Shipping Dates.

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As wine shipments flow into China again, brands face falling alcohol consumption

Inside Retail

Australian wine-makers have shipped millions of bottles of wine to Hong Kong in a bet that China will soon lift tariffs on Australian wine and revive a trade worth hundreds of millions of dollars, according to industry figures and trade data. Tim Ford said Treasury had not shipped wine for China to Hong Kong. million litres worth $65.5

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DTC Activewear Brand Vuori Valued at $4B After Latest Funding

Retail TouchPoints

Launched in 2016 as a DTC business, Vuori has since expanded to brick-and-mortar via wholesale at retailers including Nordstrom and REI , as well as with 10 standalone stores. The company plans to add more than 100 additional stores in the U.S. The company has been profitable since 2017.

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Wish’s New CEO has his Sights Set on a Comeback — Here’s How He Plans to Do it

Retail TouchPoints

Here’s how he plans to do it. The trade-off is long shipping times and sometimes subpar quality, another thing Talwar is working to change. The Comeback: A Three-Part Action Plan. To achieve the aforementioned ship-righting, Talwar is focusing on three key areas: 1. Bargains and Discovery Draw Shoppers.

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Headwinds at Gap: Old Navy CEO Out, Banana Republic UK to Shutter Ecommerce Operations

Retail TouchPoints

Gap closed its eight remaining Banana Republic stores in the UK in 2016 , but had maintained ecommerce operations in the region until now. The company is clearly also hoping a leadership change will help to right the Old Navy ship. “As Gap has not yet made a formal statement about the closure of Banana Republic’s UK ecommerce business.