Indigo 9 Digital

NOVEMBER 16, 2023

By Tricia McKinnon Over the past decade direct-to-consumer businesses have popped up in nearly every corner of the retail sector. From mattresses sold by Casper to prescription eyeglasses from Warby Parker ambitious founders have taken a page from Amazon’s playbook hoping to sell goods directly to consumers online. million and $58.5

Consumer 98

Consumer Returns Advertising Marketing 98

Retail TouchPoints

MAY 5, 2022

As Torrid’s CCO, Muñoz will manage product, design, product development, fabrication, sourcing, technical fit, creative marketing and merchandising. Incoming CEO Harper has previously served as CEO of the plus-size retailer, from March 2011 until July 2016. Former PVH Corp.

Apparel 227

Apparel Accounting Management Consumer 227

Retail TouchPoints

JULY 18, 2023

As part of the new multiyear agreement — which builds upon a partnership that started in 2016 — Academy will use the Revionics Base Price and Markdown solutions to not only optimize its pricing strategy but better manage inventory levels throughout the product lifecycle.

Outdoor 175

Outdoor Markdowns Apparel Fulfillment 175

Retail TouchPoints

JULY 27, 2022

During her career, Sullivan also worked with The Stride Rite Corporation as COO and held consumer brand management and sales roles at companies including M&M/Mars and The Mennen Company. Schmidt joined Caleres in 2009 as the company’s SVP and General Manager of Image Brands, becoming President of Contemporary Fashion in 2010.

Brand Management 240

Brand Management Fashion Management Consumer 240

Retail TouchPoints

OCTOBER 11, 2021

A global pandemic, social unrest, the proliferation of “fake news” and political gridlock have led to an erosion of consumers’ faith in some of our country’s most revered institutions. Consumers just feel like [shopping small] is a more optimistic experience,” said Thomas. They’re feeling heard. For things like services (e.g.

Consumer 147

Consumer Returns Customer Experience Management 147

Retail TouchPoints

FEBRUARY 8, 2024

With a background in pharmacy retail and retail healthcare services, Langowski will further Walgreens’ aims of expanding its role in healthcare and bringing solutions to industry players, including payers, health systems, pharmacy benefit managers and biopharma manufacturers. Healthcare business in a senior advisory role.

Accounting 236

Accounting Management Marketing Customer Experience 236

Retail TouchPoints

JULY 1, 2022

Back in 2016, Ron Johnson was asked in a fireside chat at Shoptalk about the biggest mistake he had ever made. The idea was to bring the store experience to consumers’ homes via a technology-powered “mobile store” operation, with an initial focus on telecommunications and consumer electronics ( AT&T and Apple are partners in the U.S.).

Telecommunications 301

Telecommunications Finance Store Operations Consumer 301

Inside Retail

MAY 16, 2024

Bond-eye currently has a presence in 31 countries through its direct-to-consumer (DTC) e-commerce business and global retail partnerships. After the initial shock, most of my management team and all staff members rallied and dug in. It was even featured in the 2016 Sports Illustrated Swim Edition.

Fashion 147

Fashion Boutique Marketing Management 147

Inside Retail

AUGUST 31, 2023

Consumers hold firm expectations that environmental sustainability and social responsibility should be at the forefront of everything from executive strategy, to day-to-day operations. This is set to become even more important as Gen Z becomes the dominant consumer audience. Here’s a snapshot of this discussion.

Fashion 264

Fashion Fast Fashion Advertising Consumer 264

Inside Retail

JULY 25, 2023

For now, the businesses will remain separate in the eyes of the consumer, though they will share systems in the back end, such as having a single tech-stack. But while Target initially seemed to be in a strong position, there was a lack of stability and understanding of what made the business tick within its management ranks.

Department Stores 246

Department Stores Apparel Management Fashion 246

Retail TouchPoints

MARCH 12, 2024

A study from Pew Research in 2016 found that 65% of Americans felt the country’s economic system “unfairly favors powerful interests.” That means consumers, but it also means independent business.” 26 hearing date) and an ongoing investigation into the impact of Pharmacy Benefit Managers (PBMs) on independent pharmacies.

Marketing 307

Marketing Consumer Promotions ATS 307

Inside Retail

AUGUST 16, 2021

As the quality of living and workers’ wages reached new heights, Western brands spotted a golden opportunity and raced to set up shop in the East to reach China’s 1 billion consumers (and counting). Founded in 2012, lingerie label Neiwai (meaning ‘inside and outside’) is another direct-to-consumer label that began online.

Consumer 130

Consumer Beauty and Health Fashion Accounting 130

Retail TouchPoints

MARCH 28, 2023

Devising a new returns policy, then, entails managing a series of trade-offs that vary from one business to the next. Under lenient returns policies, retailers tend to be too quick to blame high returns on so-called “opportunistic renters” — consumers who buy with the intention of returning the item rather than keeping it.

Returns 255

Returns Home Furnishings Supply Chain Management Consumer 255

Retail TouchPoints

FEBRUARY 28, 2023

There’s no question that rising prices have altered consumer behaviors. Our recent survey of North American, UK and APAC consumers — which is the basis of an upcoming Eagle Eye report — found similar trends globally: 61% of shoppers worldwide are using money-saving tactics like seeking out on-sale items and coupons more often.

Promotions 257

Promotions Consumer Marketing Location 257

Retail TouchPoints

AUGUST 21, 2023

As high inflation continues to pose a challenge for the American consumer, research shows that two-thirds of Americans plan to still spend the same or more on retail purchases in 2023. However, it’s no surprise that many of those consumers plan to prioritize shopping for bargains in-store.

Payment Services 193

Payment Services Promotions Consumer Planning 193

Inside Retail

MAY 29, 2024

The results are impressive considering less than 10 years ago, in 2016, the company’s namesake brand, Abercrombie & Fitch, was ranked as one of the most hated retailers in the US by the American Customer Satisfaction Index. Net income rose six times over to hit US$115.1 Are we exclusionary? Absolutely.”

Advertising 130

Advertising Fashion Consumer Promotions 130

Retail TouchPoints

MAY 9, 2023

Creating a seamless inventory management journey. From managing warehouses to creating purchase orders, alerting when high sales velocity might create unexpectedly low inventory or using low velocity to suggest discounting, retailers can future-proof their operations by leaning on automation technology. What’s Next?

Payment Services 259

Payment Services Inventory Management Marketing Checkout 259

Inside Retail

MAY 13, 2021

Telstra has been hit with the second-biggest fine in Australian history, $50 million, for engaging in unconscionable conduct against more than 100 Indigenous customers across Australia between 2016 and 2018.

Payment Services 217

Payment Services Telecommunications Consumer Planning 217

Retail Focus

NOVEMBER 15, 2021

Consumers will be immersed into a bright, light, open-plan shopping environment with products clearly visible to make the shopping experience effortless and enjoyable. . The launch of our first international retail store being in London is no coincidence.

Accessories 223

Accessories Shopping Location Planning 223

Retail TouchPoints

AUGUST 4, 2023

Consumers are also becoming more exposed to self-checkout options, and they are in turn becoming more normalized and natural. The growing exposure of travelers to self-service options has led to consumers preferring them as they are much more convenient than previous models. Before relocating to Hunt Valley, Md.

Payment Services 226

Payment Services Kiosk Marketing Shrinkage 226

Retail TouchPoints

MAY 18, 2023

To continue on a positive trajectory, the retail sector must focus on the growth being driven by consumers’ continued adoption of online shopping. Pay-per-click advertising (PPC) is among the most cost-effective ways to boost sales online, by allowing brands to efficiently reach the right consumers at the right time.

Advertising 237

Advertising Promotions Checkout Marketing 237

Wiser

APRIL 4, 2024

These organizations are blending their unique capabilities, uniting on-the-ground price surveillance with consumer pricing intelligence. Biotopia is a consumer research institute in the organic market, collecting sales and price data since 2016 through our panelists and providing analysis to over a hundred bio companies.”

Promotions 78

Promotions Marketing Consumer Management 78

Retail Focus

APRIL 4, 2024

Expert Manager at Univers Retail | Ephemeral Retailing Specialist | Published Author | Speaker In the dynamic and ever-evolving landscape of contemporary business, the concept of digital transformation has emerged as a pivotal force shaping industries and strategies at an unprecedented pace. Ghalia BOUSTANI.

Clienteling 147

Clienteling Supply Chain Management Customer Experience Consumer 147

Inside Retail

JULY 17, 2023

Founded in 2016, luxe-for-less beauty brand MCoBeauty has seen massive growth over the past several years, and is expecting revenue growth of up to 90 per cent in 2023. IR: It’s pretty clear it’s a challenging environment for those consumers at the moment. SS: Being an affordable solution is core to what we’re about.

Advertising 245

Advertising Marketing Planning Management 245

Inside Retail

SEPTEMBER 20, 2021

Bunnings Managing Director Mike Schneider said the business welcomes the decision, and that providing its New Zealand customers with value is at the heart of what it does. “This case stemmed from Mitre 10 filing a complaint with the NZCC and relates to advertising in the market in 2014 to 2016.

Advertising 130

Advertising Accounting Consumer Marketing 130

Inside Retail

MAY 7, 2024

Janice Chia, Managing Director of Ageing Asia, which is staging the Singapore conference, said Singapore’s ageing market potential would reach an estimated US$72 billion by next year. Product design also needs to be addressed; for example, retailers need packaging that doesn’t take a hammer or an Olympic wrestler to break into it.

Payment Services 130

Payment Services Beauty and Health Fashion Accounting 130

Inside Retail

NOVEMBER 17, 2022

Koko Black owner Simon Crowe, who is also the co-founder and managing director of Grill’d, bought the business out of administration in 2016 after identifying its potential as a great brand, with quality, artisanal products. According to Crowe, Koko Black’s channels are carefully managed. Big guys knocking.

Supermarket 244

Supermarket Management Wholesale Returns 244

Inside Retail

DECEMBER 20, 2022

How involved will Anchorage be in the management of David Jones going forward? On its first day of ownership, Anchorage immediately approved the acquisition of Shoes & Sox, a children’s footwear chain that the Brand Collective management team had long been eyeing, and the rollout of a new backend ERP system. Cautionary tale.

Department Stores 246

Department Stores Supermarket Management Marketing 246

Inside Retail

APRIL 29, 2024

The journey from corporate to community impact is reflective of the evolving space of business ethics, driven by increasingly conscious consumers and generational demographics. DW: Big W at the time I took over as managing director in 2016 was struggling, and had been struggling for a number of years.

Shipping 147

Shipping Finance Management Promotions 147

Retail TouchPoints

FEBRUARY 8, 2023

The advertising industry is managing growing fears of inflation and an economic downturn as many top retail brand advertisers are dealing with the effects. Two things advertisers don’t enjoy are a rocky economy and a frugal consumer. There’s a paradigm shift in consumer behavior based on survival as opposed to luxury.

Advertising 233

Advertising Customer Retention Marketing Consumer 233

Cisco Retail

SEPTEMBER 8, 2021

In exchange, the customer gets an easy way to buy, consume and manage their software footprint with Cisco at the best pricing available. 75% say their software deployments are out of compliance [ii] due to the complexity in trying to manage the multitude of licensing terms. Why Cisco Enterprise Agreements?

Management 117

Management Consumer Promotions Planning 117

Inside Retail

JULY 6, 2021

Despite the numerous obstacles the retailer faced in 2020, Jeanswest managed to retain the trust and loyalty of consumers, recently taking the title of Clothing Store of the Year 2020 in the Roy Morgan Customer Satisfaction Awards. Yeung said these e-commerce giants are an important factor in growing the brand’s consumer base. “We

Payment Services 246

Payment Services Store Layout Management Location 246

Inside Retail

AUGUST 24, 2023

Earn-out structures, while uncommon in the consumer and retail sector, are increasing in frequency in a challenging market for mergers and acquisitions as a way to reconcile price differences. market where it remains well below the peak it hit a few years ago”, said Neil Saunders, managing director of market research firm GlobalData.

Finance 246

Finance Marketing Location Planning 246

Retail TouchPoints

DECEMBER 1, 2021

The pandemic has brought about long-term changes for both business operations and consumer expectations, and 2021 taught us how far removed we are from ever returning to the old “normal.” Business leaders have their eye on other factors like the acceleration of consumer spending and lingering economic challenges.

Shipping 271

Shipping Finance Customer Experience Consumer 271

Inside Retail

JANUARY 15, 2023

Anchorage struck gold with the $20 million acquisition of the Dick Smith consumer electronics chain from Woolworths Group in November 2012. Woolworths had written off more than $420 million restructuring the business, which was Australia’s largest consumer electronics chain by store count.

Department Stores 130

Department Stores Consumer Planning Management 130

Retail Focus

MARCH 7, 2023

Promenaden Management, the company behind Oslo’s luxury retail destination, has announced the opening of Lucid Motors’ first store in Scandinavia. Tax incentives are also shaping the consumer demand in electricity-powered vehicles, leading to four out of five new cars sold in Norway in 2022. a decade ago.

Management 130

Management Planning Fashion Location 130

Inside Retail

MARCH 8, 2024

Last week, Amazon -owned grocery chain Whole Foods announced the launch of a new format store, Whole Foods Market Daily Shop, to make grocery shopping more convenient for urban consumers. The first location is expected to open in New York City later this year. Amazon’s US$13.7

Marketing 130

Marketing Grocer Location Supermarket 130