Exclusive Q&A: Cashierless Grocery Requires a ‘Very Human Response to the Customer’
Retail TouchPoints
OCTOBER 3, 2022
In an interview with Retail TouchPoints , Douang and Jason Chiu, Professional Services Group Manager for Canada at Axis Communications , revealed how they worked together to develop a seamless, secure and human-centered cashierless grocery shopping experience. It was usually a condo, or student residence, which had a 24-hour concierge.
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