Indigo 9 Digital

MARCH 11, 2022

By Tricia McKinnon For as much as we hear the words “the customer experience” the experience we have with many retailers often feels less than ideal. In defence of the retail industry delighting customers is not an easy thing to do. Know your customer’s name. Sephora does an excellent job of this.

Customer Experience 52

Customer Experience Loss Prevention Employee Engagement Wholesale 52

Retail TouchPoints

SEPTEMBER 6, 2022

This new way of shopping is a powerful retail trend toward simplifying, speeding and improving the online shopping experience. Prior to Synchrony’s separation from GE in 2015, he served as head of the Central Region for GE Capital overseeing the leveraged finance and equipment finance businesses.

Merchant Services 245

Merchant Services Payment Services Finance Shopping 245

Indigo 9 Digital

SEPTEMBER 7, 2022

Under this model brands have more control over merchandising, pricing and the customer experience. If we want to enrich the customer experience, we have to think about a range of services like that.” In 2015 Farfetch purchased Browns, a luxury fashion boutique in London.

Boutique 98

Boutique Fashion Customer Experience Markdowns 98

V Count

FEBRUARY 19, 2024

Attendees will have the opportunity to learn directly from these experts, gaining firsthand knowledge of the latest trends and strategies in retail technology. This year, the event will focus on several key themes that are currently shaping the retail landscape.

Location 52

Location Customer Experience Marketing Retail Trends 52

Indigo 9 Digital

MAY 19, 2023

If you do subscribe to our retail trends newsletter to get the latest retail insights & trends delivered to your inbox 3. But for us, it’s very, very firm on, we bring customers and we delight them in store. We give them an incredible customer experience. Do you like this content?

Fast Fashion 52

Fast Fashion Advertising Returns Fashion 52

Indigo 9 Digital

APRIL 19, 2023

This allows Domino’s Pizza to own the customer experience. When restaurants use third party delivery companies they place a lot of faith in those companies to provide the same level of customer service they would offer if they were doing it themselves. Domino’s Pizza thought the cars could be the future of pizza delivery.

Consumer 98

Consumer Marketing Retail Trends Accounting 98

Indigo 9 Digital

MARCH 31, 2023

It joins a slew of American retailers that came to Canada but decided not to stay. The most famous exit of all time is when Target abandoned 133 stores in 2015 after failing to make the model work after only two years in Canada. Target on the other hand opened 133 stores in Canada within a two-year period ending in 2015.

Apparel 97

Apparel Department Stores Wholesale Beauty and Health 97