Remove 2015 Remove Customer Experience Remove Payment Services Remove Retail Trends
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The Next Generation of Shoppers Needs a Next-Generation Strategy

Retail TouchPoints

They want shopping to be fast and fun — less of a process. That’s why Synchrony partnered with payments startup Skipify, which enables purchases instantly across email, text, social and other channels. This new way of shopping is a powerful retail trend toward simplifying, speeding and improving the online shopping experience.

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The Future of Retail: 9 Ways Alibaba is Redefining Retail Stores

Indigo 9 Digital

Three years earlier in 2015, eCommerce giant Alibaba opened its first Hema supermarket in China. New Retail according to Jack Ma, Alibaba’s co-founder, is “the integration of online, offline, logistics and data across a single value chain.” Digital payments including facial recognition. Stores as fulfillment centres.

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Alibaba’s Strategy, 6 Things to Consider

Indigo 9 Digital

New Retail is an initiative aimed at connecting online and offline retail and digitizing stores to provide a better customer experience. While online shopping definitely accelerated in 2020, saying physical retail is more or less obsolete is not true,” said Nishtha Mehta, a China-based corporate innovation coach.

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McDonald’s Digital Strategy, 10 Things You Need to Know

Indigo 9 Digital

While McDonald’s may seem like a traditional brand it has made great strides in modernizing its customer experience. From adding digital ordering kiosks in restaurants to creating one of the most widely used mobile apps in the retail sector many companies are taking cues from McDonald’s. More personalized customer interactions.

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